140
WARRANTY – TERMS AND CONDITIONS
If your Gtech eBike breaks during the first 2 years, don’t worry, we will
mend it for you.
Contact your local distributor for assistance.
WHAT ISN’T COVERED
SUMMARY
Gtech or its authorised agents does not
guarantee the repair or replacement of a
product as a result of:
• Normal wear and tear.
• Wear and tear of consumable items e.g. tyres, inner
tubes, brake pads and handlebar grips.
• Accidental damage, faults caused by negligent
use or care, misuse, neglect, careless operation or
riding of the eBike which is not in accordance with
the Gtech eBike operating manual.
• Use of the eBike for anything other than normal
domestic purpose.
• Use of parts and accessories which are not Gtech
genuine components.
• Improper assembly, servicing or maintenance.
• If it is modified in any way.
• Repairs or alterations carried out by parties other
than Gtech or its authorised agents.
• Damage caused by overloading the eBike with
excessive weight.
• Damage caused when mounting or removing
accessories from the eBike.
• The guarantee becomes effective at the date of
purchase (or the date of delivery if this is later).
• You must provide proof of delivery/purchase
before any work can be carried out on the eBike.
Without this proof, any work carried out will be
chargeable. Please keep your receipt or delivery
note.
• All work will be carried out by Gtech or its
authorised agents.
• Any parts that are replaced will become the
property of Gtech.
• The repair or replacement of your eBike is under
guarantee and will not extend the warranty
period.
• The guarantee provides benefits which are
additional to and do not affect your statutory
rights as a consumer.
