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Troubleshooting
In the event that the CryptoPhone reacts unexpectedly i.e., device re-
sponse becomes very slow, key-lock can not be unlocked, or the phone
does not connect to a GSM network, you can quickly reset it by remov-
ing and re-inserting the battery. The GSMK CryptoPhone will restart
without erasing the memory.
In the unlikely event such a problem persists, you can Cold Boot the de-
vice (see page 6). This will however delete all information in memory.
Security Updates
GSMK continually seeks to improve the security and quality of opera-
tion of the CryptoPhone G10i. In the event anyone discovers a flaw in
the CryptoPhone, we will provide a firmware update, as well as a de-
tailed report on the possible security impact. As bad as security prob-
lems with cryptographic products can be, we believe the only way to
handle them properly is open and transparent communication with our
customers. You are the one best suited to determine potential damage
to your interests, so we will provide you with all the known facts.
Security is not a state but a process. And this process requires constant
checking against emerging risks and new attack methods. Since the
CryptoPhone comes with full published source code, the chances are
