User Manual 9065/9065plus
MAN10772-00 112
Clearing Forms Jams
Use the following procedure to clear forms jams from the printer
1. Open the top cover
2. Tear off the forms at perforations before it enters the printer and after it exits the printer.
3. Open the tractor doors and remove forms from the tractors.
4. Try to move the printhead off of the form and to the far right. Do not force it.
5. Remove jammed forms by pulling in the direction of printing.
6. If the jam cannot be removed, lightly pull the form in the opposite direction.
7. If the jam still cannot be removed, remove the paper bail assembly:
a. Remove the ribbon cartridge.
b. Grip the bail assembly and rotate it toward the front of the printer until the pivot posts on the sides
disengage from the printer frame.
c. Lift the bail assembly out of the printer and set it aside.
d. Remove jammed forms by pulling in the direction of printing
8. If you removed the paper bail assembly in the previous step, reinstall it, as follows:
a. Grip the bail assembly as shown in the following illustration.
Important!
To avoid damaging the plastic, ensure the plastic points down.
b. Insert the left and right paper bail end cap pivots into the side frames as indicated in the figure below
c. Rotate the paper bail assembly toward the back of the printer, closing it as far as it will go.
d. Reinstall the ribbon cartridge
9. Reload the forms.
