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Warranty conditions
If a device becomes defective during the agreed Growatt factory warranty period and
provided that it will not be impossible or unreasonable, the device will be, as selected
by Growatt,
1
.
Shipped to a Growatt service center for repair, or
2.
repaired on-site, or
3.
exchanged for a replacement device of equivalent value according to model and age.
The warranty shall not cover transportation costs in connection with the return of
defective modules. The cost of the installation or reinstallation of the modules shall
also be expressly excluded as are all other related logistical and process costs incurred
by all parties in relation to this warranty claim.
Contact
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If you have technical problems concerning our products, contact your installer or
Growatt. During inquiring, please provide below information:
1.
Inverter type
2.
Modules information
3.
Communication method
4.
Serial number of Inverters
5.
Error code of Inverters
6.
Display of inverters
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