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Diamond LINQ Softener Single Tank Product Manual

 

pg. 3 

 

How A Water Softener Works 

Water hardness is derived from Calcium and Magnesium minerals that have been dissolved into the 
water under the earth’s surface. These minerals are found in limestone deposits and are the source of 
hard water. The amount of hardness in a given water supply is dependent upon the quantity of Calcium 
and Magnesium present and the length of time water has been in contact with them. This can vary 
dramatically from well-to-well and, for this reason, water analysis is imperative in order to determine 
the proper treatment method. The degree of hardness increases as the concentration of Calcium and 
Magnesium “ions” increase and is measured in Grains Per Gallon (gpg). Diamond H2O’s state certified 
lab is capable of performing all of these tests in house as well as lead, copper, arsenic, nitrate, nitrite, 
coliform bacteria, and many other essential tests to help determine the best possible treatment of your 
water. Contact TGA Laboratories for details on testing (

www.tgalabs.com

).  

The problem of hard water in the home / business comes to light in many facets of daily use. Water 
spots and scum left behind on bathtubs, fixtures and showers; wear and tear on appliances; calcium 
build-up in hot water heaters and piping; and, greater amounts of soap and detergents being used are 
just a few examples. 

The modern water softener is designed to reduce hardness ions and their unpleasant side effects. 
Special resin beads in the softener are used to change hard water into soft water. The surfaces of these 
beads are covered with sodium ions. As hard water enters the softener and comes into contact with the 
resin, an exchange of ions takes place. As dissolved Calcium and Magnesium ions cling to the resin 
surface, sodium ions take their place, thus softening the water. This process is called Ion Exchange. Over 
time, the sodium ions used for the exchange process become depleted and must be replenished. 

The water softener provides a Regeneration process (

see page 4 for diagrams

) whereby brine solution 

enters the softener, driving-off the collected hardness ions and replenishes the surface of the resin 
beads with more sodium ions. This process is automatically initiated by the control valve on the 
softener. The regeneration process has five basic cycles as follows: 

1.

 

Backwash - The control valve directs the water flow in a reverse direction through the 
softener, separating the resin beads and flushing any accumulated particles to a waste 
drain. 

2.

 

Brine & Rinse - In the first part of this cycle, the control valve directs brine solution 
downward through the softener, driving-off collected hardness ions and replenishing the 
resin beads with sodium ions. The second part of the cycle rinses hardness ions and excess 
brine from the softener to the waste drain. 

3.

 

Rapid Rinse - The control valve directs the water flow downward, settling and recompacting 
the resin bed. 

4.

 

Brine Refill - The control valve directs fresh water into the salt compartment to create new 
brine solution for the next scheduled regeneration. 

5.

 

Service - This is the normal “operating” cycle where hard water enters the softener, comes 
into contact with the resin beads and exchanges hardness ions for sodium ions - the water 
then becomes “soft” and ready for use. 

Summary of Contents for Diamond H2O LINQ DLS-120-100

Page 1: ...Diamond LINQ Softener Single Tank Product Manual pg 0 Diamond LINQ Softener Single Tank Product Manual 920 757 5440 www diamondh2o com N1022 Quality Drive Greenville WI 54942 ...

Page 2: ...lve Figure 2 _____ 2 Brine Tank Figure 3 _____ 3 Brine Line Hose Figure 5 _____ 4 Softener Tank Figure 4 _____ 5 Correct Amount of Gravel from Model and Media Requirements Table on page 2 _____ 6 Correct Amount of Resin from Model and Media Requirements Table on page 2 Call Diamond H2O right away if anything is missing Contact the freight company immediately if anything is damaged Diamond H2O will...

Page 3: ... 15 lb 24 000 10lb 12 16 2 4 9 x 48 1 18 x 33 300 1 DLS 45 100 45 000 22 5 lb 36 000 15lb 12 16 3 0 10 x 54 1 5 18 x 40 400 1 DLS 60 100 60 000 30 lb 48 000 20lb 14 18 4 0 12 x 52 2 18 x 40 400 1 DLS 75 100 75 000 37 5 lb 60 000 25lb 14 18 5 0 13 x 54 2 5 18 x 40 400 1 DLS 90 100 90 000 45 lb 72 000 30lb 15 19 5 0 14 x 65 3 24 x 50 900 1 DLS 120 100 120 000 60 lb 96 000 40lb 15 19 7 0 16 x 65 4 24...

Page 4: ... water The surfaces of these beads are covered with sodium ions As hard water enters the softener and comes into contact with the resin an exchange of ions takes place As dissolved Calcium and Magnesium ions cling to the resin surface sodium ions take their place thus softening the water This process is called Ion Exchange Over time the sodium ions used for the exchange process become depleted and...

Page 5: ...usted Regenerate is drawn from Brine Tank through Brine Line Valve to Resin Bed Hardness ions are then replaced by sodium ions preparing Resin for another treatment cycle The Regenerate flows through resin at a specific rate to exchange ions Resin is now Regenerated and ready for another cycle Fast Rinse Removes any residual regenerant from resin bed Water travels through the resin bed and up the ...

Page 6: ...alvanized and you intend to make the installation with copper or vice versa obtain di electric unions to prevent dissimilar metal corrosion Where the drain line is elevated above the control valve or exceeds 20 feet in length to reach the drain use 3 4 I D drain line tubing instead of 1 2 I D Drain line tubing is not included All plumbing lines not requiring soft water should be connected upstream...

Page 7: ... forced on but should be snug c Mark the front of each resin tank shown in Figure 8 with either a marker or tape The front of the resin tank is determined by the location of the face of the control valve once it has been secured to the face of the control valve Make sure that the system is positioned in a way that the plumbing can be installed D Before Filling the Tanks a Remove the valve s b Ensu...

Page 8: ...onditioning F SLOWLY pour the correct amount of resin into the tank Try to keep the media level by carefully rocking the tank back and forth G Fill the rest of the tank with water to prevent air from getting in the tanks and potentially losing media H Verify that there is a large O ring on the control valve s adapter base Figure 12 I Place the control valve on the tank making sure that the distrib...

Page 9: ... hose to the brine line connection by turning the cap of the brine line connection clockwise by hand Make sure that no air can get into the line or the softener will not regenerate properly C Attach the brine line to the valve s brine inlet shown in figure 15 D Safely dispose of any leftover tubing E Fill the brine tank with salt Figure 13 Brine Tank Diagram Figure 14 Brine Well Picture Brine Line...

Page 10: ...r supply and open nearest faucet to relieve pressure Connect the facility plumbing to the control valve inlet and outlet following all local codes Note Make sure all piping is free of thread chips and other foreign matter D Turn the bypass valve to the bypass position shown below E Turn the main supply on to restore water service to the home F Open the nearest faucet to evacuate air and re pressur...

Page 11: ... air and water will flow from the drain line d Once the tank is filled only water will be coming out of the drain line Put the system back into bypass operation Run each step of the regen cycle Figure 7 for a few minutes each You can advance to the next step by holding the SET CHANGE button C Program the Valve Most of the settings were programed to Diamond H2O s default values The rest of the site...

Page 12: ...Diamond LINQ Softener Single Tank Product Manual pg 11 8 Programming ...

Page 13: ...Diamond LINQ Softener Single Tank Product Manual pg 12 ...

Page 14: ...Diamond LINQ Softener Single Tank Product Manual pg 13 ...

Page 15: ...e you connect to it the app will ask you to enter the password After entering it the first time you should not need to enter it again unless it changes C BTLE Valve devices can be updated by the App When the app is updated from the Google Play Store or the Apple App Store it may contain an updated firmware program for the valve devices These updates could contain new features or operational improv...

Page 16: ...splays the remaining capacity before regeneration in GAL gallons Water Usage Today Displays the gallons used today in GAL gallons Peak Flow Today Displays the peak flow rate used today in GPM gallons per minute Water Hardness Displays the incoming water hardness setting in grains per gallon GPG which is used to calculate capacity This should be determined by a water quality test and should be set ...

Page 17: ... to regenerate at a certain time the reserve capacity is used to treat water until the regeneration occurs Resin Grains Capacity Displays softener s capacity in grains of hardness Brine Pre Fill Enable Pre fill to fill the Brine Tank prior to the scheduled regeneration time Back Wash Cycle Displays the amount of time in minutes for the back wash cycle Brine Draw Slow Rinse Displays the amount of t...

Page 18: ...Information Table Current Water Flow Displays the current flow rate passing through the unit in GPM gallons per minute Total Gallons Treated Displays the number of gallons the unit has treated since start up Total Gallons Since Reset Displays the number of gallons treated since last reset Press reset to restart the totalizer Total Regenerations Displays the number of regenerations since start up T...

Page 19: ...Diamond LINQ Softener Single Tank Product Manual pg 18 10 Troubleshooting ...

Page 20: ...Diamond LINQ Softener Single Tank Product Manual pg 19 10 Troubleshooting 2 ...

Page 21: ...Diamond LINQ Softener Single Tank Product Manual pg 20 ...

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