GRIDFREE TINY HOUSE, Installation Manual

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TROUBLESHOOTING GUIDE
We’ve compiled this list of common problems our customers may encounter with their solar gear to
help you solve any issues as fast as possible.
If you don’t find the answers you need here, or your issue continues after implementing the given
solution, please get in touch.
1. My solar panels are not putting out as much power as normal
Once you’ve determined the drop in power is not due to weather changes, check your panels for any
shade or shadows.
Check both morning and afternoon in case the shadows are inconsistent. Make sure they’re cleaned
off, as things such as thick dust or bird droppings can affect your output. Finally, double check all your
connections are clean and secure.
If none of these issues are causing your power drop, you’ll need to send us some clear pictures of your
charge controller readings.
We need to see the battery voltage, solar panel voltage, and solar panel amps. Please send readings
from the middle of the day with peak sun, as well as the end of the day or early morning.
2. My inverter keeps shutting off
Check your battery voltage, as inverters have an auto shut-off feature to protect them from damage
when the voltage drops too low. The manual that came with your inverter will have this information, as
well as a full troubleshooting guide.
3. My charge controller is in night mode
Check all the breakers and the wiring going into the breakers for any loose connections. You want to
make sure the wires are tight, the metal wire is fully in contact with the breaker, and the insulation is
not preventing a solid connection. Then, check your solar panels wiring, ensuring all connections are
secure and the wires aren’t damaged.
Once you ensure all connections are secure, reboot your charge controller by switching the breakers
off and back on, as sometimes the charge controller will auto-detect the wrong voltage setting during
the first boot-up.
4. My batteries aren’t charging
It’s likely your batteries have been drawn very low, and are not able to charge fully if you continue to
draw power. Check all the wiring is secure and undamaged, then turn off the breaker between the
batteries and the inverter, leaving the others on, and let the batteries charge back up to full.
If you don’t believe you have knowingly used enough power to drain the batteries, check all your
appliances to see if something is using more power than it should.