GreenWorks Commercial GN 220, Owner'S Manual

Page: 27 / 96

26
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
Side rails are not in
position.
Knobs on the side rails
and/or handle-clamp
lever are not secured.
Make sure that knobs on the side rails are
fully tightened and the handle-clamp levers
are fully closed.
The snow thrower
doesn't start.
The battery is not
charged.
Charge the battery by following the
procedures in the battery and charger
manual.
The switch is defective.
Have the switch replaced by an authorized
service center.
Battery is too cold.
Remove battery from snow thrower. Place
battery on charger and allow to charge for
10 minutes, until the LED light goes green.
Remove from charger and install in snow
thrower for use.
The battery is not
attached to the motor.
Check the connection between the motor
connector and the battery.
Battery may require
service or replacement.
Call toll free helpline, at 1 (855) 470-4267
or replace battery.
The charger LED is
solid red when the
battery is installed.
Battery is too cold.
Bring battery and charger in to a warm area
for 10 minutes plugged in. Once charger
flashes green it is ready to be taken outside
and used in the snow thrower.
The motor is on, but
the impeller does not
turn.
The belt is damaged.
Replace the belt (see the section entitled
Replacing the Drive Belt).
The snow thrower
leaves a thin layer of
snow behind.
The scraper is worn.
Inspect the scraper for wear or damage.
Replace the scraper (see the section
entitled Replacing the Scraper).