13
TROUBLESHOOTING
LED backlight isn’t working.
Check to make sure the unit is plugged in. Water pressure may be too low. Check to see if
the filter is mounted correctly. Straighten any bent hoses. If problem persists, contact your
retailer for repair.
Ionized water flow isn’t smooth.
Perform cleaning. If this doesn’t fix the problem your filter’s lifespan may be expired.
New filters can be purchased from your retailer. If the problem persists, a calcium buildup
could be obstructing the hose. Contact your retailer for cleaning or repair.
Alkaline water is cloudy.
Alkaline water appears cloudy in general due to the air bubbles generated during
electrolysis. The water is safe to drink and will clear as it rests.
There are dark brown particles in the water.
These particles are ferrous (iron containing) content and are harmless to your health.
Perform cleaning to clear any particles out of the machine.
White substance in your Alkaline water container.
This is a calcium buildup caused by the calcium ions and carbonic acids in the air. It is
harmless to ingest. Clean your container using vinegar on any affected surfaces.
Water is leaking from filter compartment.
Open the Filter Compartment and check to ensure the filter is installed properly and tightly
secured in its socket. If leak persists contact your retailer for repair or replacement.
Water from the unit has an odor.
The life of your filter has expired. Replace filter.
Summary of Contents for Pure Water ALKALINE Ti
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