48
49
www.bikefriday.com
www.bikefriday.com
800-777-0258 • +1-541-687-0487
800-777-0258 • +1-541-687-0487
Warranty Information
BIKE FRIDAY WARRANTY
As part of the consideration for buyer’s purchase, buyer under-
stands and agrees to the following: Green Gear Cycling warrants
your bicycle frame set, including fork purchased from Green
Gear Cycling or an authorized Green Gear dealer against de-
fects in workmanship and materials for 10 years. This does not
cover paint or powder coat finishes. Green Gear Cycling honors
the original manufacturer’s warranty on parts and components
against defects in manufacturing. Tubes and tires are sold as-is.
This warranty is expressly limited to the repair or replacement
of the defective frame, fork, or defective part at the discretion of
Green Gear Cycling. This is the sole remedy of the warranty. This
warranty applies only to the original owner and is not transfer-
able.
Claims must be made through Green Gear Cycling or an autho-
rized dealer. Proof of purchase is required. This warranty covers
bicycles and components purchased outside of the United States
only if purchased through an authorized Green Gear Cycling
dealer.
This warranty does not cover normal wear and tear, improper
assembly or maintenance, or installation of parts or accessories
not originally intended or compatible with the bicycle as sold.
Under no circumstance shall Green Gear Cycling be responsible
for incidental or consequential damages.
This warranty gives you specific rights, and those rights may vary
from place to place. This warranty does not affect the statutory
rights of the consumer. The warranty applies to bicycles and
parts purchased directly from Green Gear Cycling, Inc., or from
its authorized dealers. Except as provided herein, this product is
provided “as is” without any additional WARRANTY of any kind,
including the WARRANTY OF MERCHANTABILITY and the WAR-
RANTY of FITNESS FOR A PARTICULAR PURPOSE, whether EX-
PRESSED or IMPLIED.
Electric Assist Product Warranty
First we expect to deliver a fully functional product to you. We warrant
our electric assist components (motor, controller, throttle, charger,
and displays) against defects in workmanship and materials for 1 year.
Batteries come with a one month warranty. The most likely issues arise
when a battery has not been maintained properly. We recommend
watching our “Proper Care of Your e-Assist Battery” video to get the
longest life out of your battery, plus review the Battery Maintenance
Guidelines section above.
This warranty is expressly limited to the repair or replacement of the
defective part at the discretion of Green Gear Cycling. This is the sole
remedy of the warranty. This warranty applies only to the original
owner and is not transferable.
The cost of shipping of the defective components back to Green Gear
Cycling is the sole responsibility of the purchaser. Please call Green
Gear Cycling to register a claim and obtain an Return Authorization
Number prior to shipping anything back to Green Gear Cycling.
Common problems NOT covered by the warranty:
-“Axle spin out”- spinning out the axle inside of your dropouts if your
wheel wasn’t fastened tightly.
-Water damage to the battery or corrosion of the connectors from
water exposure.
-Improper care of battery- Our batteries are sophisticated pieces of
electronics that will provide years of reliable service if properly cared
for OR can be easily damaged due to misuse. Please watch our ” Proper
Care of Your e-Assist Battery ” for techniques to ensure a reliable, long
life from your battery, plus review the Battery Maintenance Guidelines
section above.
-Damage and failure due to misuse, neglect, improper storage (ex-
ample: 45 days without using or charging your battery can damage
it) or other forms of use not designed for but not limited to jumping,
competition, or use of 3rd party components.
-Broken spokes- a situation that is not unique to electric assist wheels
and can happen to any bicycle wheel.
