40
| EN
Problem
Possible cause
Solution
Device does not
operate
Power failure
Check the power supply
Plug loose
Insert the plug properly
Device restarted too quickly
after stopping
Wait for 3 minutes before turning the
device back on again
Poor performance Power too low
Check the power supply
Air filter dirty
Clean air filter
Set temperature is not proper
Adjust temperature setting
Door or windows are open
Close doors and windows
Device can not
be controlled by
remote control
Serious interference (static
pressure, unstable voltage)
Pull the plug, wait for 3 min, reinsert it
and restart the device
Remote control is outside
recieving range
Do not exceed the recieving range of 8 m
Blocked by obstacles
Remove any obstacles between device
and remote control
Battery low
Check the batteries of remote control and
replace if necessary
There is a fluorenscence lamp
in the room
Turn off the fluorenscence lamp and try
again
Try with the remote control close to the
device
No air coming out Blocked air inlet or air outlet
Remove any obstacles
Device is defrosting (check by
pulling out filter)
The device will resume operation after
defrosting
Temperature can
not be adjusted
Required temperature exceeds
the setting range
Stay within the setting range of 16° C to
30° C
Device operates in auto mode
Change the mode
Abnormal smell
Filter is dirty
Clean the filter
Abnormal sounds Interferences by radio, thunder,
etc.
Pull the plug, wait for 3 min, reinsert it
and restart the device
„PAPA“ sound
Friction sound that can be caused by the change of temperature
Water flowing
sounds
A flowing sound of the refrigerant inside the device is normal
If the problem persists, please switch off the device, disconnect the power immediately and
contact the service center.
TROUBLESHOOTING
