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WARRANTY STATEMENT

In order to make your Warranty Claim:

Please call 1-866-658-0466 or email us at [email protected]

This product is warranted for a period of 1 year after date of purchase.

Customer must possess this Warranty Statement along with a copy of the original receipt of purchase, 

serial number and date of purchase.

Warranty only covers new products purchased from authorized dealers or retailers. It does not include 

used, salvaged, refurbished products or unauthorized Internet sales.

THIS WARRANTY DOES NOT COVER:

Commercial use. 

Damage done to the unit while in possession of the consumer; not caused by a defect.

Damage caused by improper installation, delivery, maintenance and failing to follow the proper 

instructions provided by the manual. 

Damage caused by modifications to the product or unreasonable use.

Damage caused by replacement of house fuses or resetting circuit breakers.

Damage caused by repairs or alterations.

Damage caused after delivery.

Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing or 

handling of either defective parts, or replacement parts, or new units. 

Exclusion of Implied Warranties:

GREE is not responsible for any consequential or incidental damages. GREE’s liability will not exceed the 

retail value of the Air Conditioner unit.

This warranty does not cover, and is not intended to exclude any liability on the part of GREE, whether 

under this warranty or implied by law for any indirect or consequential damages for breach of warranty. 

Some states may not allow the exclusion or limitation so this limitation may not apply to you.

For your own records, please attach a copy of your sales receipt to this manual. Also, please fill in the 

below:

Retailer: 

Model #:

Purchase Location:

Purchase Date:

Serial Number:

Register your product at: 

www.greeproducts.com

One Year Limited Warranty

Summary of Contents for G17-12ESHWAC

Page 1: ...umbers below for your records Model Serial Date Purchased Please read the entire manual carefully to ensure proper operation of the product To find an electronic version of this manual please visit ww...

Page 2: ...LLATION INSTRUCTIONS 5 10 OPERATING INSTRUCTIONS 11 14 CLEANING MAINTENANCE 15 16 BEFORE YOU CALL 17 19 WARRANTY 20 TABLE OF CONTENTS NOTICE Pictures within this manual are for reference only Please r...

Page 3: ...not disassemble or modify the unit Do not operate with wet hands Do not clean with water that may run inside the units electrical parts This may cause failure of the machine or electric shock Do not p...

Page 4: ...er cord must be replaced if it fails to reset when either the TEST button is pushed or it cannot be reset Please contact Customer Service If the power cord is damaged then it cannot be repaired It MUS...

Page 5: ...ion of Installation Location Installing the unit in the following places can be dangerous and may cause malfunction 1 Areas with strong heat sources vapors flammable or explosive gas sulfated gas or v...

Page 6: ...install the air conditioner in a narrow window you may not need to use the Flexible Screen sub assembly Please refer to requirement of window size for details All parts must be secured to firm wood ma...

Page 7: ...es Remote Control Type B Screws 6 Flexible Screen Panel Seal 2 Flexible Screen 2 Upper Guide Rail Window Unit Window Sill And Sash Seal With Adhesive 2 Flathead screwdriver Foam Top Gasket Without Adh...

Page 8: ...exible Screens ensure that the sides marked LEFT and RIGHT are installed into the left and right side of the unit A Hold Frame with one hand while extending Flexible Screen with other hand Slide edge...

Page 9: ...re offset to provide the proper pitch to the rear of 8 cm 5 16 This is necessary for proper condensed water utilization and drainage If you are not using the side panels for any reason this pitch to t...

Page 10: ...conditioner and the window frame see Figure 10 length Locate the Foam Insulation from the packaging Cut the insulation into a rectangular shape to match the width as measured in figure 10 Remove adhes...

Page 11: ...and evaporates unwanted moisture without extra cooling Sleep Mode Automatically increases the set temperature 2 after the first hour and another 2 after the second hour This feature limits compressor...

Page 12: ...ture in FAN mode Shows the room set temperature in COOL DRY or ENERGY SAVER modes Increase Decrease Use to set temperature when in COOL and FAN SPEED mode Pressing or button once will increase or decr...

Page 13: ...VER mode to maintain the most comfortable temperature Timer Button Press this button to initiate AUTO ON AUTO OFF timer Press this button twice to cancel auto timer i Feel Button i Feel function will...

Page 14: ...ccording to the user s preference Adjust the air frame up or down to direct the air flow according to the user s preference OPERATING INSTRUCTIONS Air Flow Adjustment NOTICE This picture is for refere...

Page 15: ...the metal fins in the air conditioner when removing the filter To clean panel surface wipe with a soft dry cloth Check the coils on the outdoor side of unit periodically to ensure they are not clogged...

Page 16: ...Control 1 Press the back side of remote control marked with OPEN as shown in the figure and then push out the BATTERY COVER of battery box along the arrow direction 2 Replace two AAA 1 5V dry batterie...

Page 17: ...igerant is passing through the evaporator Pinging or Droplet Sounds When droplets of water hit the condenser during normal operation it may cause pinging or droplet sounds WARNING If the below errors...

Page 18: ...Codes appear please call Customer Service IF THESE SOLUTIONS FAIL PLEASE CALL 1 866 658 0466 FOR GREE CUSTOMER SERVICE BEFORE YOU CALL MALFUNCTION CODE SOLUTION F1 Please contact Customer Service F2 F...

Page 19: ...set too high Turn temperature setting down Air louvers are not adjusted properly Check and adjust louvers to direct air flow Air ventilation is blocked hindered Remove any object blocking air flow dr...

Page 20: ...Damage caused by replacement of house fuses or resetting circuit breakers Damage caused by repairs or alterations Damage caused after delivery Labor or other costs incurred for diagnosing repairing r...

Page 21: ...21 Gree Customer Service Hours 9am 5pm CST Monday Friday Phone 1 866 658 0466 Email customerservice greeproducts com Website www greeproducts com M080317 12WAC...

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