GREE ELECTRIC APPLIANCES, INC.
www.greecomfort.com
LIMITED WARRANTY
TWO-YEAR PARTS AND LABOR LIMITED WARRANTY – During the first two years after purchase, GREE will, through its authorized independent servicing dealer or
service stations*, and free of charge to the user or subsequent users, repair or replace any parts that fail due to defect in material or workmanship. The replacement
part can be a new or remanufactured part as provided at GREE’S sole option.
EXTENDED THREE-YEAR PARTS AND LABOR LIMITED WARRANTY ON SEALED REFRIGERATION SYSTEM ONLY – During the third through fifth years after date
of original purchase, GREE will, through its authorized servicing dealers and service stations* and free of charge to the end user or subsequent users, remove, repair
or replace the compressor, condenser, evaporator or connecting tubing if it failed due to defect in material or workmanship. This includes system refrigeration charge.
The replacement part can be new or a remanufactured part at GREE’S sole option.
EXTENDED THREE-YEAR PARTS ONLY LIMITED WARRANTY ON NON-SEALED REFRIGERATION SYSTEM ONLY – During the third through fifth years after
date of original purchase, Gree will provide, through its authorized servicing dealers and service stations and free of charge to the end user or subsequent users,
any non-sealed system part (motor, solenoid, thermistor, circuit boards, relays, switch, capacitor, overload, drain valve, fan, stator) if failed due to defect in material
or workmanship. The replacement part can be new or a remanufactured part at GREE’S sole option. THIS LIMITED WARRANTY DOES NOT INCLUDE LABOR, user is
responsible for labor, including cost of diagnosis of problem, removal and transportation of the air conditioner to and from the service center, and reinstallation
charges necessary to accomplish repair.
LIMITATION OF WARRANTIES – ALL IMPLIED WARRANTIES (INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR USE
OR PURPOSE) ARE HEREBY LIMITED IN DURATION TO THE PERIOD FOR WHICH EACH LIMITED WARRANTY IS GIVEN AND APPLIES. SOME STATES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THE EXPRESSED WARRANTIES MADE IN
THIS WARRANTY ARE EXCLUSIVE AND MAY NOT BE ALTERED, ENLARGED, OR CHANGED BY ANY DISTRIBUTOR, DEALER, OR OTHER PERSON WHATSOEVER.
ALL WORK UNDER THE TERMS OF THIS WARRANTY SHALL BE PERFORMED DURING NORMAL WORKING HOURS. ALL REPLACEMENT PARTS, WHETHER
NEW OR REMANUFACTURED, ASSUME AS THEIR WARRANTY PERIOD ONLY THE REMAINING TIME PERIOD OF THIS WARRANTY.
ALL WORK UNDER THE TERMS OF THIS WARRANTY SHALL BE PERFORMED DURING NORMAL WORKING HOURS. ALL REPLACEMENT PARTS, WHETHER
NEW OR REMANUFACTURED, ASSUME AS THEIR WARRANTY PERIOD ONLY THE REMAINING TIME PERIOD OF THIS WARRANTY.
GREE WILL NOT BE RESPONSIBLE FOR:
1. CLEANING REQUIRED PRIOR TO WARRANTY REPAIR.
2. Standard maintenance, cleaning or damage resulting from failure to perform normal maintenance as outlined in the owner’s manual.
3. Instruction on methods of control and use of air conditioning unit after initial installation.
4. Damage or repairs needed as consequence of faulty installation or application. This is the responsibility of the installer.
5. Failure to start due to voltage conditions, blown fuses, open circuit breakers or any other damages due to the inadequacy or interruption of electrical services.
6. Damage or repairs needed as consequence of any misapplication, abuse, unauthorized alteration, improper servicing or operation.
7. Damage as a result of floods, winds, fires, lightning, accidents, corrosive environment, or other conditions beyond the control of GREE.
EXCEPTION TO CORROSIVE ENVIRONMENT EXCLUSION IN ABOVE PARAGRAPH – Packaged terminal units built with corrosion protection are exempt from the
exclusion –“Corrosive Environment.” The unit model number is identified on the nameplate with CP suffix.
8. Reimbursement for replacement parts or repair services which are not supplied or designated by GREE and which are specifically covered under this warranty.
9. GREE products installed outside the continental U.S.A., Alaska, Hawaii, and Canada.
10. Shipping damage or damage as a result of transporting the unit. This is the responsibility of the selling dealer or the authorized service station.
11. ANY SPECIAL, INDIRECT OR CONSEQUENTIAL PROPERTY OR COMMERCIAL DAMAGE OF ANY NATURE WHATSOEVER. Some states do not allow the exclusion
or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
12. Warranty coverage of accessory items (wall thermostats, wall sleeves, etc.)
13. Installations of non-corrosion protected models within one (1) mile of a corrosive body of water or environment shall void the EXTENDED THREE-YEAR PARTS
AND LABOR LIMITED WARRANTY ON SEALED REFRIGERATION SYSTEM ONLY and EXTENDED THREE-YEAR PARTS ONLY LIMITED WARRANTY ON NON-SEALED
REFRIGERATION SYSTEM ONLY limited warranties .
* Authorized independent dealers or service stations are registered with Gree through its distributor organization.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
IF YOUR AIR CONDITIONER DOES NOT WORK, FOLLOW THESE STEPS IN ORDER:
1. CHECK THE THINGS YOU CAN DO YOURSELF. These include being sure the air conditioner is plugged in firmly in an appropriate receptacle, checking the fuse
or circuit breaker and ensuring its replacement or resetting, if necessary, and rereading the instruction book to ensure that all controls are set properly. By doing
this you can save money. Many unnecessary service calls result in the serviceman doing what the owner can do for him or herself.
2. CONTACT YOUR DEALER OR THE AUTHORIZED SERVICE CENTER HE RECOMMENDS. They have been set up to handle the great majority of all possible service
problems. The quickest, surest and best way to get your air conditioner back in service is to use this step before proceeding further.
Gree Electric Appliances, Inc ©2016
Printed in U.S.A. Edition Date: 01/16
Catalog No. PTAC-ETAC II-1SI
Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.
