GreatCall Jitterbug5 User Manual Download Page 2 | Manualshive

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Welcome to the GreatCall

®

Family.

Thank you for choosing the Jitterbug5. At GreatCall, we’ve made it easy for
you to stay connected to friends and family with the simplicity of the Jitterbug5.
Additionally, our 24-hour service professionals and health and safety services
are designed to keep you protected, connected and in control of your life. This
helpful guide contains all the information you need to start using your new cell
phone. And if you have any questions or need assistance, you can count on us to
be here for you day and night.

Best Regards,
Your friends at GreatCall

For additional information about GreatCall, visit

www.greatcall.com

.

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Summary of Contents for Jitterbug5

Page 1: ...User Guide...

Page 2: ...e professionals and health and safety services are designed to keep you protected connected and in control of your life This helpful guide contains all the information you need to start using your new...

Page 3: ...Jitterbug 6 The Inside Of Your Jitterbug 8 Activating Your Jitterbug 10 Charging The Battery 14 Using The Wall Charger 14 Battery Level Indicator 16 Turning Your Jitterbug On And Off 18 Turning Your J...

Page 4: ...talling And Removing The Battery 37 To Remove The Battery 37 To Install The Battery 38 Getting More Information 39 GreatCall Customer Service 40 Section 2 Placing And Receiving Calls 43 Placing A Call...

Page 5: ...Adjusting The Ringer Volume 54 Adjusting The Earpiece Speaker Volume 56 Call Waiting 56 Using Call History To See Recent Calls 59 To Review Call History 59 Returning Missed Calls And Redialing 61 Usin...

Page 6: ...Match 77 Accessing Your Games 78 Section 4 Managing Your Phone Book 85 About Phone Book 86 Use The Operator To Add Change And Delete Numbers 87 Use mygreatcall com To Add Change And Delete Numbers 88...

Page 7: ...xt Messaging 107 Receive A New Text Message 108 Read A New Text Message 109 Reply To A Text Message 110 Saving And Deleting A Text Message 112 Saving A Text Message 112 Deleting A Text Message 114 Del...

Page 8: ...g Mode 133 Setting Your Jitterbug To Pairing Mode 134 Answering A Call When Paired With Your Bluetooth Headset 138 Ending A Call When Paired With Your Bluetooth Headset 138 To End A Call When Your Jit...

Page 9: ...Table of Contents Table of Contents VII Turning The Jingle On 148 Health And Safety Information 151 The Fine Print 197 Your Customer Agreement 223 Index 241...

Page 10: ...e Inside Of Your Jitterbug Activating Your Jitterbug Charging The Battery Battery Level Indicator Turning Your Jitterbug On And Off For additional support visit us online at www greatcall com support...

Page 11: ...itterbug cell phone and rechargeable battery the battery has been pre installed for your convenience 2 Wall Charger to charge your phone 3 User Guides to get important information about activating and...

Page 12: ...Section 1 4 Getting Started The Front Of Your Jitterbug Indicator Light Headset Jack side Camera Power Connector side Outside Display...

Page 13: ...Indicator Light flashes continually to indicate the following A missed call A missed Text Message A new Voice Mail Message Camera allows you to take a picture with your Jitterbug Headset Jack connect...

Page 14: ...Section 1 6 Getting Started The BackOf Your Jitterbug Battery Cover External Speaker Lanyard Connector...

Page 15: ...abled pg 48 Battery Cover protects the rechargeable battery and the back of your Jitterbug Lanyard Connector makes it easy to attach a lanyard or wrist strap to carry your Jitterbug To purchase a Jitt...

Page 16: ...Section 1 8 Getting Started 888 555 5555 CALL The Inside Of Your Jitterbug Earpiece Speaker Inside Display On Off Button Microphone YES Button Volume Button NO Button Up Down Button 5Star Button...

Page 17: ...ng between screens on the Inside Display 5Star Button allows you to gethelp in an unsafe or uncertain situation see page 28 for more information YESButton allowsyou to answer Yes to questionsor comman...

Page 18: ...e device may fail to activate If the device fails to activate power off and start with step IMPORTANT To ensure that your Jitterbug phone is activated successfully it is important that you follow thes...

Page 19: ...e and billing address Phone number Email address Credit or debit card information Emergency contact details MEID DEC 123456789012345678 The 18 digit Serial Number found on the side of your Jitterbug b...

Page 20: ...e There you can enter your Jitterbug Serial Number and follow the instructions to set up your account If you do not have Internet access please call 1 866 482 1424 OR If you are an existing GreatCall...

Page 21: ...itterbug and press the on off button and the activation process will automatically begin This process may take a few minutes and you may notice the phone reboot several times Once complete you will se...

Page 22: ...ll com jitterbug accessories Using The Wall Charger 1 Plug the large end of the Wall Charger into a standard wall outlet 110 220 VAC 2 Plug the smaller end of the Wall Charger into the Power Connector...

Page 23: ...tterymustbe fullycharged before using the phone for the firsttime We recommend an initialcharge ofup to 12 hours Failure to do so maydamageyour battery Ifyou useyour Jitterbug withoutcharging the batt...

Page 24: ...Battery Low a low battery alert and a message will tell you that your battery is beginning to get low Battery Critical a low battery alert and a message will appear when the battery has approximately...

Page 25: ...n to view Please reference page 23 for more information on Phone Info The Jitterbug features a standby time of up to 25 days Talk time is approximately 5 hours Common factors that affect battery perfo...

Page 26: ...rning Your Jitterbug On 1 Open your Jitterbug 2 Press the on off button in the upper right corner of the keypad until your Jitterbug turns on and the GreatCall logo appears on the Inside Display 3 Whe...

Page 27: ...old the on off button in the upper right corner of the keypad until the GreatCall logo appears on the Inside Display 2 Your Jitterbug will then turn off We recommend keeping your Jitterbug on at all t...

Page 28: ...s guide the screen on the inside of your Jitterbug is referred to as the Inside Display The following diagram explains the areas of the Inside Display and how to use them using the Phone Book as an ex...

Page 29: ...rom your Phone Book will appear in this area Action Line the bottom of the Inside Display is the Action Line where questions or commands are displayed You can respond by pressing the or buttons Additi...

Page 30: ...bug phone number at the top of the screen as shown in the following screen as My 800 733 6632 NOTE The Main Screen is where you access the features on your Jitterbug Your Jitterbug is designed with th...

Page 31: ...f information about your Jitterbug My phone number Battery life Signal strength Approximate minutes used per month 4 Settings the following items can be changed from within the Settings feature Please...

Page 32: ...7 for more information 6 My Photos an easy way to view delete or send photos See page 97 for more information Approximate minutes used per month shows your estimated minute usage each month This time...

Page 33: ...gray in the middle of the Inside Display press the button to select that feature 2 Use the Up Down button to scroll through the features of the Main Screen 3 The button enables you to answer No to que...

Page 34: ...hone Book each time you turn your Jitterbug on You have two options to choose from as your start up screen 1 Main Screen your new Jitterbug comes with this turned on 2 Phone Book please see page 85 to...

Page 35: ...confirming you are connected as displayed on the following screen 3 When your call is finished press the button or close your Jitterbug to end the call 4 You can also make a call directly from your P...

Page 36: ...red 5Star button to be connected to a 5Star Agent in an unsafe or uncertain situation The 5Star Agent will assess the situation confirm your location using GPS and connect you to emergency services i...

Page 37: ...ou do not have a GreatCall GoPlan you will be asked if you would like to be connected directly to 9 1 1 services when the 5Star button is pressed Press YES if you would like to call 9 1 1 or NO if you...

Page 38: ...dar will ensure you never have to worry about missing important dates or appointments so you can spend more time focusing on the things that matter most to you There are two easy ways to add a new eve...

Page 39: ...appear on your screen 3 Click on the Subject box to enter a brief description of the event There is a limit of 24 characters 4 The Date box shows the date that you selected to schedule the event To ch...

Page 40: ...Monthly or Yearly events This will automatically add recurring future events into your calendar If you are scheduling a one time event select One time event 8 The Remind Me box allows you to set a rem...

Page 41: ...perator available 24 hoursa day seven daysa week Ifyou would prefer to use our helpfulOperator Assistance to updateyour calendar we ve made iteasyto do so Simplypressthe button onyour Jitterbug Plusto...

Page 42: ...even days a week and can help you 1 Update and manage your Phone Book 2 Look up a residential business or government phone number 3 Connect you to any number in the U S or Canada 4 Place calls to anyo...

Page 43: ...re used while speaking with the Operator and for the length of any call they connect for you If the Operator performs one of the convenient items listed above an additional five minutes will be deduct...

Page 44: ...Getting Started Emergency 9 1 1 Service To Make An Emergency Call 1 Open your Jitterbug and make sure it s on 2 Dial 9 1 1 using the keypad 3 Press the button when you see CALL at the bottom of the In...

Page 45: ...n until the GreatCall logo appears The phone will then turn off 2 With the back of the Jitterbug facing up hold the phone with both hands so that the GreatCall and Samsung logos are upside down 3 Plac...

Page 46: ...ry connect with the gold pins inside the phone 2 Push the battery into place 3 Place the cover over the back of the phone so the hinges align with the slots near the top of the phone 4 While holding t...

Page 47: ...to learn more about the company read about new services available shop for Jitterbug accessories or get answers to frequently asked questions As a GreatCall customer you have exclusive access to www...

Page 48: ...ted GreatCall Customer Service Use any of these ways to contact us Send us an email at customerservice greatcall com Call us toll free at 1 800 733 6632 Write to us at GreatCall Customer Service P O B...

Page 49: ...nswering A Call Ending A Call Ignoring A Call Adjusting The Ringer Volume Adjusting The Earpiece Speaker Volume Call Waiting For additional support visit us online at www greatcall com support Using C...

Page 50: ...ate that service is available If service is not available there will be no dial tone and you will see No Service on the Inside Display 2 Dial the full ten digit number using your keypad You may be req...

Page 51: ...ne Book using your keypad and 3 when using Voice Dial NOTE Using An Operator To Make A Call A live Operator can connect you to anyone in your Phone Book or to any number in the U S or Canada 1 Press t...

Page 52: ...Phone BookTo Make A Call To place a call to a number in your Phone Book 1 Starting from the MainScreen use the Up Down button and scrolluntil Phone Book appearshighlighted in grayin the middle ofthe I...

Page 53: ...ton 5 When you find the desired name and number press the button to place the call 6 You will see Calling on the Inside Display followed by Connected to confirm you are connected as shown 7 When you r...

Page 54: ...Inside Display indicating the current status of the Speakerphone SPEAKER OFF indicates that the Speakerphone is off and SPEAKER ON indicates that the Speakerphone is on To turn your Speakerphone on pr...

Page 55: ...is displayed on the Inside Display If you choose to turn the Speakerphone off during a call your conversation will not end The audio will be transferred to the Earpiece Speaker that you hold to your e...

Page 56: ...indications of incoming calls The Light Indicator on the outside of your Jitterbug flashes The name or phone number of the person calling will appear on the Outside Display If the caller s number is s...

Page 57: ...ook or the caller ID is recognized either the name or the phone number appears on the Outside Display as shown 2 Open your Jitterbug when you hear it ring The ring tone will stop when the phone is ope...

Page 58: ...he caller s voice will be heard through the earpiece speaker Ending A Call To end any active call press the button or close your Jitterbug Ignoring A Call To Ignore A Call When Your Jitterbug Is Close...

Page 59: ...e button when you see ANSWER at the bottom of the Inside Display This will give an unavailable message if you do not have Voice Mail To ignore an incoming call while you are already on a call press th...

Page 60: ...to confirm it s on and not actively on a call 2 Press the Volume Button on the left hand side of the phone Press the top of the Volume Button to increase the volume and the bottom of the Volume Button...

Page 61: ...justed while actively on a call The ringer can be silenced by pressing the volume button down until Vibrate appears on the Inside Display With Vibrate selected your Jitterbug will only vibrate to aler...

Page 62: ...can adjust while on a call as shown below High Medium Low Call Waiting Call Waiting is a feature that allows you to accept a second call if you are already on a call with another person The phone doe...

Page 63: ...ess the button You will switch to the second caller and the first caller will be put on hold and will remain on the other line 3 To switch between the two callers press the button The Inside Display w...

Page 64: ...ing Calls This section only applies if you have enabled Call Waiting The feature is not automatically enabled but is available for free if you are interested in using it To enable Call Waiting please...

Page 65: ...ll until Call History appears highlighted in gray in the middle of the Inside Display 2 Press the button to select Call History 3 The first number you will see in your Call History will be your most r...

Page 66: ...ndicating thatyou are in your Call History Detail Area you will see the following messages Missed if you missed an incoming call Incoming if you received and answered a call Outgoing if you placed a c...

Page 67: ...ial both incoming and outgoing calls 1 Starting from the Main Screen use the Up Down button and scroll until Call History appears highlighted in gray in the middle of the Inside Display 2 Press the bu...

Page 68: ...Up Down button and scroll until Voice Dial appears highlighted in gray in the middle of the Inside Display 2 Press the button to select Voice Dial 3 In the Earpiece Speaker you will hear an audible p...

Page 69: ...Call Ended will appear letting you know the call has concluded If Voice Dial is unable to find the name press the button to retry or the button to exit to the Main Screen To ensure a successful Voice...

Page 70: ...e steps to set up Voice Mail 1 Starting from the Main Screen use the Up Down button and scroll until Voice Mail appears highlighted in gray in the middle of the Inside Display 2 Press the button to di...

Page 71: ...ce Mail appears highlighted in gray in the middle of the Inside Display 2 Press the button to select Voice Mail and listen to the prompts The system will ask you if you would like to review your greet...

Page 72: ...itterbug will notify you by 1 Displaying New Voice Mail on the Outside Display 2 Displaying You have a new voice message on the Inside Display as shown 3 The Indicator Light will flash every 15 second...

Page 73: ...our Jitterbug will notify you by displaying You have a new voice message on the Inside Display and LISTEN in the Action Line Press the button to listen to your message Simply listen to the prompts and...

Page 74: ...Display 2 Press the button to select Voice Mail and listen to the prompts to play your saved messages 3 To exit your Voice Mail simply close your Jitterbug at any time To quickly manage multiple messa...

Page 75: ...ection 2 Placing And Receiving Calls 69 5 Press the button to return the call 6 Press the button or close your Jitterbug to end the call 7 Call Ended will appear letting you know the call has conclude...

Page 76: ...ernational Calling option Add the International Calling option to your account and you ll be ready to call internationally in no time To dial internationally you may need to access the symbol before e...

Page 77: ...rbug more than just an easy to use cell phone With access to a network of health and safety experts your Jitterbug becomes a mobile medical alert device Topics GreatCall GoPlans 5Star Service Urgent C...

Page 78: ...y Dispatch Certified Response Agents in any uncertain or unsafe situation Urgent Care Access registered nurses and board certified doctors for advice diagnoses and or prescriptions 24 7 Medication Rem...

Page 79: ...lert device Press the button on your keypad and you ll speak immediately with an NAED Certified Response Agent These Agents who are trained in CPR and other emergency procedures will confirm your loca...

Page 80: ...and or diagnoses for a wide range of conditions over the phone and even prescribe common medications Medication Reminders With this award winning service a friendly phone call will remind you to take...

Page 81: ...n how to use them About Make A Pair Make a Pair is designed to improve your memory Try your best to remember each card drawn as your score is based on your ability to determine a card pair within the...

Page 82: ...e middle of the Inside Display 2 Press the button to view Games 3 Use the Up Down button and scroll until Make A Pair or Quick Match appears highlighted in gray in the middle of the Inside Display 4 U...

Page 83: ...expert and best selling author Brian Alman Ph D Start feeling better and live a happier healthier lifestyle with proven interactive coaching and stress management techniques that promote better relax...

Page 84: ...your call schedule for you When calling a GreatCall Customer Service Representative there are three easy steps to set up your call 1 Make sure you have your Jitterbug5 phone number handy and be prepa...

Page 85: ...r relative you have listed as a personal contact Once your schedule is set we can begin checking in with you up to six times a day and sending notifications for assistance to your list of designated c...

Page 86: ...e you in pain d Sleeping are you getting enough sleep to maintain a healthy lifestyle 2 On what day s would you like us to call you You can specify one day multiple days or every day 3 For the days yo...

Page 87: ...nal services that you want Please call us at 1 800 733 6632 We ll be glad to assist you We offer a variety of helpful services and applications that will further enhance your Jitterbug experience and...

Page 88: ...numbers of people you call frequently Topics About Phone Book Use The Operator To Add Change And Delete Numbers Use mygreatcall com To Add Change And Delete Numbers Adding A Contact Directly On Your...

Page 89: ...g Your Phone Book About Phone Book Your Jitterbug allows you to store up to 200 names and numbers of the people you call on a regular basis You can manage your Phone Book by adding changing or deletin...

Page 90: ...button on your keypad 2 Press the button and a Calling message will appear on the Inside Display followed by the message Connected to Operator 3 When the Operator answers let the Operator know the na...

Page 91: ...ed to enter your home address and email address Simply follow the on screen instructions to set up your account After setting up your account you will be able to enter phone numbers online All phone n...

Page 92: ...eatcall com 1 Update your Personal Profile 2 Checkyour minute usage 3 Add new services to your account 4 Edit your services 5 Update your Phone Book and calendar entries You can visit mygreatcall com...

Page 93: ...Phone Book appearshighlighted in grayin the middle ofthe Inside Display 2 Press the button to view your Phone Book 3 Using the Up Down button scroll until EDIT PHONE BOOK appears and press the button...

Page 94: ...ton just press the button to back up and delete the incorrect entry 7 Press the button when you are done 8 Using the keypad enter the phone number for the new contact If you make a mistake while typin...

Page 95: ...e Display 2 Press the button to select Phone Book 3 Using the Up Down button scroll until EDIT Phone Book appears and press the button 4 Using the Up Down button scroll until Modify appears highlighte...

Page 96: ...Use the keypad to re enter the name 9 Press the button when you are done 10 To change the contact s number use the button to delete the necessary numbers Use the keypad to re enter the numbers 11 Pre...

Page 97: ...Inside Display 2 Press the button to select the Phone Book feature 3 Using the Up Down button scroll until EDIT Phone Book appears and press the button 4 Using the Up Down button scroll until Delete...

Page 98: ...Managing Your Phone Book 95 Section 4 8 Press the button to confirm deleting the contact 9 Successfully Deleted will appear letting you know the contact has been removed...

Page 99: ...delete and share photos on your Jitterbug Topics Taking A Photo With Your Jitterbug Viewing A Photo On Your Jittterbug Sending A Photo From Your Jitterbug Deleting A Photo From Your Jitterbug Receivin...

Page 100: ...de Display 2 Pressthe button to open the camera 3 Make sure thatthe imageyou would like to capture appearson the Inside Display 4 Pressthe button to capture the image 5 Press Yes tostoreyourphoto Phot...

Page 101: ...he main screen use the Up Down button and scrolluntil My Photos appearshighlighted in grayin the middle ofthe Inside Display 2 Press the button to open My Photos 3 Your mostrecentlycaptured photo will...

Page 102: ...e Inside Display 2 Press the button to open My Photos 3 Your mostrecentlycaptured photo willappear on the Inside Display 4 Use the Up Down button and scrollto the photoyou would like to send 5 Press t...

Page 103: ...nd the photo to is not listed in your Phone Book use the Up Down button and scroll until Enter Recipient appears There you can enter a phone number using your keypad You can also share your photos on...

Page 104: ...ptured photo willappear onyour Inside Display 4 Use the Up Down button and scrollto the photoyou would like to delete 5 Press the button 6 Use the Up Down button and scrolluntil Delete appears highlig...

Page 105: ...Section 5 Using The Camera 103 Once a photo has been deleted there is no way to retrieve it IMPORTANT...

Page 106: ...ive a photo onyour Jitterbug the words New Photo willappear on the Outside Display Thismessage willstayonyour Outside Displayuntilyour Jitterbug is opened 2 To view the photo openyour Jitterbug and pr...

Page 107: ...n with your GreatCall service To get this service please call us at 1 800 733 6632 Topics Receive A New Text Message Read A New Text Message Reply To A Text Message Saving And Deleting A Text Message...

Page 108: ...your Jitterbug will flash every 15 seconds until your Jitterbug is opened 2 The words New Text Message will appear on the Outside Display This message will stay on your Outside Display until your Jit...

Page 109: ...low these three stepsto read the message 1 To read the Text Message open your Jitterbug You will see the words You have a new text message on the Inside Display and the word VIEW on the Action Line as...

Page 110: ...o reply 2 To use the Jitterbug Library of pre written Text Messages use the Up Down button to scroll until Library appears Press the button and again use the Up Down button to scroll through and find...

Page 111: ...Section 6 Using Text Messaging 111 5 When the message has been sent you will see the words Message Successfully Sent on the Inside Display...

Page 112: ...sages Follow these six steps to view your saved messages 1 Starting from the Main Screen use the Up Down button and scroll until Text Messages appears highlighted in gray in the middle of the Inside D...

Page 113: ...ld like to read 6 Press the button to read the entire Text Message JitterbugSimpleText automatically saves the messages you ve received from others as well as the messages you ve sent to others When v...

Page 114: ...y after reading Delete an old text from your saved messages Deleting A New Text Immediately After Reading 1 After you ve read a Text Message you will be asked to reply to it 2 If you want to delete th...

Page 115: ...115 4 You will then be asked to confirm that you want to delete the message Press the button again to confirm deletion 5 Message Successfully Deleted will appear on the Inside Display and you will be...

Page 116: ...Section 6 116 Using Text Messaging...

Page 117: ...utton to select Text Messages 3 Using the Up Down button scroll until Delete appears highlighted in gray in the middle of the Inside Display 4 Press the button to select Delete 5 Using the Up Down but...

Page 118: ...t Message just press the button to return to the previous screen NOTE Sending A New Text Message 1 Startingfrom theMainScreen usethe Up Down buttonandscrolluntil Text Messages appearshighlightedingray...

Page 119: ...n button toscrolluntil Library appears Pressthe buttonandagain usethe Up Down buttontoscrollthrough andfindthedesiredmessage 7 Pressthe button whenyouaredonetypingyourmessage Youwillautomatically goto...

Page 120: ...not have the contact in your Phone Book use the Up Down button to scroll until Enter Number appears Press the button and enter the phone number using the keypad Once you have entered the number simpl...

Page 121: ...Section 6 Using Text Messaging 121 8 When the message has been sent you will see the words Message Successfully Sent on the Inside Display...

Page 122: ...characters Keyboard Function Enters the number 0 in any Text Message entry mode Add a space Press repeatedly to cycle through the 123 ABC Abc S Abc W and abc Modes Move back a space and delete a chara...

Page 123: ...tom text message using the number keys on the keypad to enter letters numbers and symbols 123 Mode In 123 Mode your keypad allowsyou to type numeric characters only To enter 123 Mode press the button...

Page 124: ...To enter ABCMode press the button until you see ABC appear in the top right corner of the Inside Display Abc S Mode In Abc S Mode the first letter of each sentence is capitalized To enter Abc S Mode p...

Page 125: ...rd is capitalized To enter Abc W Mode press the button until you see Abc W appear in the top right corner of the Inside Display abc Mode In abc Mode every letter will be lower case To enter abc Mode p...

Page 126: ...g Your Jitterbug With Your Bluetooth Headset Turning The Bluetooth Feature On Your Jitterbug On And Off Setting Your Bluetooth Headset To Pairing Mode Setting Your Jitterbug To Pairing Mode Answering...

Page 127: ...ere are many benefits to using Bluetooth devices Along with improved ease of use and safety by eliminating wires Bluetooth also offers you plenty of alternative advantages such as having the ability t...

Page 128: ...Bluetooth feature on your Jitterbug 2 Setting your Bluetooth headset to Pairing Mode 3 Setting your Jitterbug to Pairing Mode Turning The Bluetooth Feature On Your Jitterbug On And Off Turning The Blu...

Page 129: ...h is highlighted in gray in the middle of the Inside Display 4 Press the button to select the Bluetooth option 5 Scrollthrough the Bluetooth optionsusingthe Up Down buttonuntil BluetoothOFF ishighligh...

Page 130: ...r Bluetooth while on a call When your Bluetooth is on and available for your use you will notice a white Bluetooth icon similar to the one on the right appear at the top right corner of your Main Scre...

Page 131: ...the Settings 2 Scroll through the Settings options using the Up Down button until Bluetooth is highlighted in gray in the middle of the Inside Display Press the button to select the Bluetooth option 3...

Page 132: ...your Bluetooth device Pairing happens when your Jitterbug and your Bluetooth device agree to communicate with one another By Pairing your Jitterbug recognizes your Bluetooth device and the two device...

Page 133: ...Press the button on your Jitterbug to select Settings 3 Use the Up Down button and scroll until Bluetooth appears highlighted in gray in the middle of the Inside Display 4 Press the button to select...

Page 134: ...rches for the Bluetooth headset During this time Searching will appear on the Inside Display 9 Using the Up Down button scroll through the options until the name of your Bluetooth headset device is hi...

Page 135: ...our Bluetooth headset you will see the message your device name Connected You will also hear a chime sound notifying you that your Jitterbug is now connected with your Bluetooth headset 13 Your Jitter...

Page 136: ...is on but not paired with your Jitterbug White Bluetooth is on paired with your Jitterbug and available for you to use You will notice different Bluetooth icons on your Jitterbug Main Screen that indi...

Page 137: ...ngA Call When Paired With Your Bluetooth Headset To End A Call When Your Jitterbug Is Open There are two ways to end a call while using a Bluetooth headset Press the Talk button on the Bluetooth heads...

Page 138: ...ection explains how to change the Settings on your Jitterbug Topics Using Your Settings Selecting The Color Of The Inside Display Changing Ring Tones Turning The Start Up GreatCall Jingle On And Off F...

Page 139: ...highlighted in gray in the middle of the Inside Display 2 Press the button to select Settings The following items can be changed using the Settings feature Colors Change the color of the Inside Displa...

Page 140: ...is the default Color 2 Black 3 Gray 4 Green 5 Blue Follow these steps to change the color of your Inside Display 1 Starting from within the Settings feature use the Up Down button to scroll through a...

Page 141: ...ppears highlighted in gray in the middle of the Inside Display 5 A check mark will appear to the left of that color selection indicating that your color setting has been changed and you will be return...

Page 142: ...ng Tones are the sounds your Jitterbug makes when you are receiving an incoming call Your Jitterbug has seven Ring Tone options for you to choose from 1 Alert This is the default Ring Tone 2 Butterfly...

Page 143: ...Tone has a check mark next to it indicating that this is your current default Ring Tone 4 Use the Up Down button to scroll through all of the Ring Tones options You will hear the sound of each Ring To...

Page 144: ...all Jingle will play Turning The Jingle Off 1 Starting from Main Screen use the Up Down button to scroll until Settings appears and press the button 2 Use the Up Down button to scroll through Settings...

Page 145: ...button to scroll until Settings appears and press the button 2 Use the Up Down button to scrollthrough Settings and pressthe button once Jingle OFF ishighlighted in grayin the middle ofthe Inside Dis...

Page 146: ...ettings 149 The Jingle setting only controls the sound that is played each time the Jitterbug is turned on The sound that plays when there is an incoming call can be changed under Ring Tones in the Se...

Page 147: ...osure to Radio Frequency RF Signals Specific Absorption Rate SAR Certification Information Smart Practices While Driving Battery Use And Safety Samsung Mobile Products and Recycling UL Certified Trave...

Page 148: ...entific evidence has not linked cell phones with any health problems Cell phones emit low levels of Radio Frequency RF energy Over the past 15 years scientists have conducted hundreds of studies looki...

Page 149: ...ped away from their normal locations in atoms and molecules It can permanently damage biological tissues including DNA the genetic material The energy levels associated with radio frequency energy inc...

Page 150: ...ic community has supported additional research to address gaps in knowledge Some of these studies are described below Interphone Study Interphone is a large international study designed to determine w...

Page 151: ...estions about cell phone safety Additional research is being conducted around the world and the FDA continues to monitor developments in this field International Cohort Study on Mobile Phone Users COS...

Page 152: ...n about MOBI KIDS can be found at http www creal cat programes recerca en_projectes creal view php ID 39 Surveillance Epidemiology and End Results SEER Program of the National Cancer Institute The Nat...

Page 153: ...nt information on cell phone use and human health concerns The FDA also is working with voluntary standard setting bodies such as the Institute of Electrical and Electronics Engineers IEEE the Interna...

Page 154: ...d to reduce RF energy absorption from cell phones Headsets can substantially reduce exposure because the phone is held away from the head in the user s hand or in approved body worn accessories Cell p...

Page 155: ...to the phone Studies have shown that these products generally do not work as advertised Unlike hands free kits these so called shields may interfere with proper operation of the phone The phone may b...

Page 156: ...mmendation to limit cell phone use by children was strictly precautionary it was not based on scientific evidence that any health hazard exists Additional information on the safety of RF exposures fro...

Page 157: ...tsandProcedures HomeBusinessandEntertainment CellPhones default htm Specific Absorption Rate SAR Certification Information Your wireless phone is a radio transmitter and receiver It is designed and ma...

Page 158: ...h a safety limit of 1 6 watts per kilogram 1 6 W kg The FCC SAR limit incorporates a substantial margin of safety to give additional protection to the public and to account for any variations in measu...

Page 159: ...sory that contains no metal and that positions the mobile device a minimum of 1 5 cm from the body Use of other accessories may not ensure compliance with FCC RF exposure guidelines The FCC has grante...

Page 160: ...ons on the website and it should provide values for typical or maximum SAR for a particular phone Additional SAR information can also be obtained at http www fcc gov encyclopedia specific absorption r...

Page 161: ...ul interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or televi...

Page 162: ...available For more information please contact your wireless provider Smart Practices While Driving On the Road Off the Phone TThe primary responsibility of every driver is the safe operation of his o...

Page 163: ...reas For example only hands free use may be permitted in certain areas Before answering calls consider your circumstances Let the call go to voicemail when driving conditions require Remember driving...

Page 164: ...the state and local laws or ordinances where you drive before mounting this device in an automobile Failure to comply with these restrictions could result in fines penalties or other damages Never mou...

Page 165: ...n cause leakage or an internal short circuit resulting in overheating Do not let the phone or battery come in contact with liquids Liquids can get into the phone s circuits leading to corrosion Even w...

Page 166: ...battery fluid come in contact with your eyes skin or clothing For safe disposal options contact your nearest Samsung authorized service center Avoid dropping the cell phone Dropping the phone or the b...

Page 167: ...ofa non Samsung approved batteryor charger maypresenta riskoffire explosion leakage or other hazard Samsung swarrantydoesnotcover damage to the phone caused bynon Samsung approved batteriesand or char...

Page 168: ...genuine Samsung accessories Proper disposal of your mobile device and its battery is not only important for safety it benefits the environment Batteries must be recycled or disposed of properly Recycl...

Page 169: ...ions where mobile devices and batteries are sold Additional information regarding specific locations may be found at http www epa gov epawaste partnerships plugin cellphone index htm or at http www ca...

Page 170: ...cause they may explode UL Certified Travel Charger The Travel Charger for this phone has met applicable UL safety requirements Please adhere to the following safety instructions per UL guidelines FAIL...

Page 171: ...ropped or if it receives significant impact Do not use if screen is broken or cracked as this could cause injury to you WARRANTY DISCLAIMER PROPER USE OF A TOUCH SCREEN MOBILE DEVICE If your mobile de...

Page 172: ...n your mobile device Certain Samsung mobile devices can also use an Assisted Global Positioning System AGPS which obtains information from the cellular network to improve GPS performance AGPS uses you...

Page 173: ...of AGPS in Emergency Calls When you make an emergency call the cellular network may activate AGPS technology in your mobile device to tell the emergency responders your approximate location AGPS has l...

Page 174: ...nals wireless and landline networks as well as user programmed functions which cannot guarantee connection in all conditions areas or circumstances Therefore you should never rely solely on any wirele...

Page 175: ...key If certain features are in use call blocking for example you may first need to deactivate those features before you can make an emergency call Consult your User Manual and your local cellular serv...

Page 176: ...e electronic circuits If the mobile device does get wet do not accelerate drying with the use of an oven microwave or dryer because this may damage the mobile device and could cause a fire or explosio...

Page 177: ...Avoid potential hearing loss Damage to hearing occurs when a person is exposed to loud sounds over time The risk of hearing loss increases as sound is played louder and for longer durations Prolonged...

Page 178: ...e volume setting that is appropriate for everyone or for every combination of sound settings and equipment You should follow some common sense recommendations when using any portable audio device Alwa...

Page 179: ...es than when using earbuds Limit the amount of time you listen As the volume increases less time is required before your hearing could be affected Avoid using headphones after exposure to extremely lo...

Page 180: ...VA 20190 Voice 1 800 222 2336 Email info audiology org Internet http www audiology org Pages default aspx National Institute on Deafness and Other Communication Disorders National Institutes of Healt...

Page 181: ...special regulations in force in any area and always switch your mobile device off whenever it is forbidden to use it or when it may cause interference or danger When connecting the mobile device or an...

Page 182: ...ch devices Should ALWAYS keep the mobile device more than six 6 inches from their implantable medical device when the mobile device is turned ON Should not carry the mobile device in a breast pocket S...

Page 183: ...rmation Switch your mobile device off in health care facilities when any regulations posted in these areas instruct you to do so Hospitals or health care facilities may be using equipment that could b...

Page 184: ...off while at a refueling point service station Users are reminded of the need to observe restrictions on the use of radio equipment in fuel depots fuel storage and distribution areas chemical plants...

Page 185: ...to be compatible with hearing aids and other assistive hearing devices When individuals employing some assistive hearing devices hearing aids and cochlear implants use wireless mobile devices they may...

Page 186: ...are not labeled M4 is the better higher of the two ratings M ratings refer to enabling acoustic coupling with hearing aids that do not operate in telecoil mode T Ratings Mobile devices rated T3 or T4...

Page 187: ...use while using the hearing aid with the particular wireless mobile device A sum of 6 or more would indicate excellent performance However these are not guarantees that all users will be satisfied T...

Page 188: ...S Any changes or modifications to your mobile device not expressly approved in this document could void your warranty for this equipment and void your authority to operate this equipment Only use appr...

Page 189: ...d up in the headset and cause a small quick static electrical shock To minimize the risk of electrostatic discharge from the headset avoid using the headset in extremely dry environments or touch a gr...

Page 190: ...room and do not hold the screen too close to your eyes Seizures or blackouts can occur when you are exposed to flashing lights while watching videos or playing games for extended periods If you feel a...

Page 191: ...Health and Safety Health and Safety 195 If your device has a camera flash or light do not use the flash or light close to the eyes of people or pets 122011...

Page 192: ...ics Intellectual Property Disclaimer Of Warranties Exclusion Of Liability Standard Limited Warranty Precautions For Transfer And Disposal End User License Agreement For Software For more information a...

Page 193: ...lectual Property includes but is not limited to inventions patentable or unpatentable patents trade secrets copyrights software computer programs and related documentation and other works of authorshi...

Page 194: ...a Sorrento Parkway Suite 200 San Diego CA 92130 Tel 1 858 720 7500 Customer Service Center P O Box 4428 Carlsbad CA 92018 Tel 1 800 733 6632 Internet Address www greatcall com Copyright 2014 GreatCall...

Page 195: ...LC 1301 East Lookout Drive Richardson Texas 75082 Tel 1 858 SAMSUNG Internet Address www samsungmobileusa com Copyright 2014 SAMSUNG Telecommunications America LLC Samsung is a registered trademark of...

Page 196: ...GN CONDITION OR QUALITYOFTHE PRODUCT THEPERFORMANCE OFTHEPRODUCT THEWORKMANSHIP OFTHEPRODUCT ORTHECOMPONENTSCONTAINEDTHEREIN OR COMPLIANCEOFTHEPRODUCTWITH THEREQUIREMENTSOFANYLAW RULE SPECIFICATIONSOR...

Page 197: ...ts that SAMSUNG s handsets and accessories Products are free from defects in material and workmanship under normal use and service for the period commencing upon the date of purchase by the first cons...

Page 198: ...c defects or damage resulting from excessive force or use of a metallic object when pressing on a touch screen d equipment that has the serial number or the enhancement data code removed defaced dama...

Page 199: ...en charged by a battery charger not specified or approved by SAMSUNG for charging the battery ii any of the seals on the battery are broken or show evidence of tampering or iii the battery has been us...

Page 200: ...authorized phone service facility in an adequate container for shipping accompanied by the sales receipt or comparable proof of sale showing the original date of purchase the serial number of the Pro...

Page 201: ...SS OF ANY SORT LOSS OF USE TIME DATA REPUTATION OPPORTUNITY GOODWILL PROFITS OR SAVINGS INCONVENIENCE INCIDENTAL SPECIAL CONSEQUENTIAL OR PUNITIVE DAMAGES OR DAMAGES ARISING FROM THE USE OR INABILITY...

Page 202: ...construed to create an expresswarranty ofanykind with respectto the Products No agent employee dealer representative or reseller is authorized to modifyor extend thisLimitedWarrantyor to make binding...

Page 203: ...s without reference to its choice of laws principles shall govern the interpretation of the Limited Warranty and all disputes that are subject to this arbitration provision The arbitrator shall decide...

Page 204: ...any such claim arises from the Product s sale condition or performance You mayoptoutofthisdispute resolution procedure byproviding notice toSAMSUNG no later than 30 calendar daysfrom the date ofthe fi...

Page 205: ...e coverage ofthe LimitedWarrantyin anyway andyou willcontinue to enjoythe benefitsofthe LimitedWarranty Severability If any portion of this Limited Warranty is held to be illegal or unenforceable such...

Page 206: ...r details Important Please provide warranty information proof of purchase to Samsung s Customer Care Center in order to provide this service at no charge If the warranty has expired on the device char...

Page 207: ...ed materials online or electronic documentation Software BY CLICKING THE I ACCEPT BUTTON OR IF YOU BYPASS OR OTHERWISE DISABLE THE I ACCEPT AND STILL INSTALL COPY DOWNLOAD ACCESS OR OTHERWISE USE THE...

Page 208: ...aws and treaties Samsung or its suppliers own the title copyright and other intellectual property rights in the Software The Software is licensed not sold 3 LIMITATIONS ON END USER RIGHTS You may not...

Page 209: ...Software identified as an upgrade you must first be licensed for the Software identified by Samsung as eligible for the upgrade After upgrading you may no longer use the Software that formed the basis...

Page 210: ...termination of this EULA you must cease all use of the Software and destroy all copies full or partial of the Software 9 THIRD PARTY APPLICATIONS Certain third party applications may be included with...

Page 211: ...e or loss caused or alleged to caused by or in connection with use of or reliance on any such third party content products or services available on or through any such application Purchaser acknowledg...

Page 212: ...OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOADING OR USE OF SUCH THIRD PARTY APPLICATIONS SAMSUNG EXPRESSLY DISCLAIMS ANY WARRANTY REGARDING WHETHER PURCHASER S PERSONAL INFORMATION IS CAPTURED BY AN...

Page 213: ...ATION WILL BE CORRECTED PURCHASER ASSUMES THE ENTIRE COST OF ALL NECESSARY SERVICING REPAIR OR CORRECTION SOME JURISDICTIONS DO NOT ALLOW EXCLUSIONS OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LAST...

Page 214: ...TO PURCHASER FOR ALL LOSSES DAMAGES CAUSES OF ACTION INCLUDING BUT NOT LIMITED TO THOSE BASED ON CONTRACT TORT OR OTHERWISE ARISING OUT OF PURCHASER S USE OF THIRD PARTY APPLICATIONS ON THIS MOBILE DE...

Page 215: ...JUNE 1987 or DFAR 48 CFR 252 227 7013 OCT 1988 as applicable 13 APPLICABLE LAW This EULA is governed by the laws of TEXAS without regard to conflicts of laws principles This EULA shall not be governed...

Page 216: ...epresentations with respect to the Software or any other subject matter covered by this EULA If any provision of this EULA is held to be void invalid unenforceable or illegal the other provisions shal...

Page 217: ...eement you re bound by its conditions It applies to all of your services from GreatCall and covers important topics such as How long this agreement lasts Your rights to refuse or cancel this agreement...

Page 218: ...nce Activate your service Give us a written or electronic signature indicating your acceptance Tell us electronically that you accept If you do not wish to accept this agreement do not do any of the a...

Page 219: ...able If you have used more than 30 minutes within of talk time 30 days from the date of purchase and did not exceed your plan minutes then we will charge you the less amount Your monthly service charg...

Page 220: ...n If for any reason you are not completely satisfied with your service and you wish to cancel you ll be able to do so as described below However if you have purchased any Add On Minutes they are not r...

Page 221: ...rator assistedcalls Additionalfeaturesandservices suchasOperatorassistance may have extra charges 4 1 Roaming And Long Distance Charges There are no long distance or roaming charges for any calls made...

Page 222: ...ly after the date we receive the certificate from you andhaveverifiedyoureligibilityfortheexemption 4 4 How We Calculate Your Bill Your bill is our notice to you of your fees charges and other importa...

Page 223: ...LLECTION AGENCY FEES BILLED TO US FOR TRYING TO COLLECT FROM YOU SHOULD WE NOT RECEIVE YOUR LATE PAYMENT WE MAY SUSPEND YOUR SERVICE UNTIL PAID IN FULL WE RESERVE THE RIGHT TO CHARGE A REASONABLE RECO...

Page 224: ...ers And Electronic Addresses We Assign To You You do not have any rights in the personal identification number email address or identifier we assign to you The same is true for your wireless phone num...

Page 225: ...cause dropped calls or other problems with your service 9 Suspending Service If Your Phone Is Lost Or Stolen Please notify us immediately if someone steals your phone or you lose it We ll be happy to...

Page 226: ...e charges if you are unwilling to increase your deposit with us c Incurring charges materially in excess of your monthly access charge even if we haven t yet billed the charges d Harassing our employe...

Page 227: ...r rights and interests to respond to legal process or to facilitate a merger We may also monitor or record your calls with GreatCall representatives to ensure the quality of our services and for other...

Page 228: ...UD MISREPRESENTATION BREACH OF CONTRACT PERSONAL INJURY PRODUCTS LIABILITY OR ANY OTHER THEORY THIS MEANS THAT NEITHER OF US WILL SEEK ANY INDIRECT SPECIAL CONSEQUENTIAL TREBLE OR PUNITIVE DAMAGES FRO...

Page 229: ...AW APPLY TO ARBITRATIONS UNDER THE AGREEMENT BEFORE INSTITUTING ARBITRATION YOU AGREE TO PROVIDE US WITH AN OPPORTUNITY TO RESOLVE YOUR CLAIM BY SENDING A WRITTEN DESCRIPTION OF YOUR CLAIM TO US AT Gr...

Page 230: ...ECLARATORYRELIEFBUTONLYAPPLYINGTOYOUANDUSANDNOTTOANYOTHER CUSTOMER OR THIRD PARTY AS A LIMITED EXCEPTION TO THE AGREEMENT TO ARBITRATE YOU AND WEAGREETHAT A YOU MAY MAKE CLAIMS TO SMALL CLAIMS COURT I...

Page 231: ...nless and until your friend or family member has agreed to the terms of this agreement If you re ordering for a company you rerepresentingthatyouareauthorizedtobindthecompanytothetermsofthisagreement...

Page 232: ...benefit of any third party except our parents affiliates subsidiaries agents and predecessors successors in interest Except to the extent we ve agreed otherwise in the provisions on late fees and arb...

Page 233: ...tton 9 5Star Service 28 9 1 1 36 A Action Line 21 Activate 10 Answering A Call 50 B Battery 14 Battery Cover 7 Battery Critical 16 Battery Level Indicator 16 Battery Low 16 Bluetooth 127 Setting Your...

Page 234: ...red With Your Bluetooth Headset 138 Ending A Call When Paired With Your Bluetooth Headset 138 Brain Games 77 Make A Pair 77 Quick Match 77 C Call History 59 Returning Missed Calls And Redialing 61 See...

Page 235: ...Index 243 Colors 143 Customer Service 40 D Daily Health Tips 82 Detail Area 21 Dialing Manually 44 E Earpiece Speaker 9 Ending A Call 52 External Speaker 7 F Feature Area 60 G Games 77 GreatCall GoPla...

Page 236: ...x 244 Index H Headset 5 Headset Jack 5 I Ignoring A Call 52 Indicator Light 5 Inside Display 9 International Dialing 70 J Jingle 147 Jitterbug Off 19 Jitterbug On 18 L Lanyard Connector 7 M Main Scree...

Page 237: ...6 Microphone 9 Minutes Used 23 Missed Calls 23 59 Return A Missed Call 61 View a Missed Call in History 59 My Phone Number 23 My Photos 24 N NAED 74 NO Button 9 O On Off Button 9 Operator Assistance 3...

Page 238: ...istance to Manage Your Phone Book 34 Use Your Phone Book to Make a Call 46 Photos 98 Deleting A Photo 102 Receiving A Photo 104 Sending A Photo 100 Taking A Photo 98 Viewing A Photo 99 Placing A Call...

Page 239: ...reatCall Jingle On And Off 147 Turning The Jingle Off 147 Turning The Jingle On 148 Signal strength 23 Speakerphone 48 T Text Message 107 Read A New Text 109 Receive A New Text 108 Reply To A Text 110...

Page 240: ...Index 248 Index V Vibrate 54 Voice Dial 62 Voice Mail 64 Check Voice Mail 66 Greeting 65 Listen To Voice Mail 67 W Wall Charger 14 Y YES Button 9...

Page 241: ...rator plus an additional 5 minutes except on the GoPlan Unlimited rate plan Copyright 2014 GreatCall Inc GreatCall People You Can Count On 5Star TM GreatCall GoPlan TM and GreatCall Link TM are tradem...

Page 242: ...www greatcall com GH68 40855A...

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