The Great Outdoors grill is guaranteed against broken or damaged parts at the time of
purchase. Components are guaranteed against defect as follows: The cast-brass
burner and stainless steel burners have a limited warranty of 5 years from date of
purchase.
All other parts carry a 1-year limited warranty, except paint, which is
guaranteed to be free of defects for 90 days. L.P. cylinders (propane models only) are
warranted by the cylinder manufacturer.
This warranty does not cover damage or issues related to neglect, abuse, or
modifications to the product. Repair labor costs are the responsibility of the consumer.
All parts that meet the warranty requirement will be shipped at no-charge via the
discretion of the Customer Service Department (ground shipments, US Mail, or Parcel
Post ONLY). Any Special handling charges (i.e. Second Day, Overnight, etc.) will be the
responsibility of the consumer.
All warranty claims apply only to the original purchaser and require a proof of purchase
verifying purchase date. Do not return parts to our address without first obtaining a
return authorization number from our customer service. This service is available by
calling toll free - USA: 1-800-944-8982 or Canada: 1-800-668-5323.
This warranty may give you specific legal rights that vary by state or province.
All exterior stainless steel parts carry a limited lifetime warranty against rust through.
Manufacturer’s Limited Warranty
CFM Keanall
2695 Meadowvale Blvd
Mississauga, Ontario L5N 8A3
Great Outdoors
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