GRAUPNER GmbH & Co. KG D-73230 KIRCHHEIM/TECK GERMANY
Änderungen vorbehalten! Keine Haftung für Druckfehler! 03/2010
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Extent of the guarantee
If a claim is made under guarantee, we undertake at our discretion to repair or replace the
defective goods. We will not consider supplementary claims, especially for reimbursement
of costs relating to the defect (e.g. installation / removal costs) and compensation for
consequent damages unless they are allowed by statute. This does not affect claims based
on legal regulations, especially according to product liability law.
Guarantee requirements
The purchaser is required to make the guarantee claim in writing, and must enclose original
proof of purchase (e.g. invoice, receipt, delivery note) and this guarantee card. He must
send the defective goods to us at his own cost, using the following address:
Service Department, Graupner GmbH & Co. KG,
Henriettenstr. 94 - 96, D-73230 Kirchheim/Teck, Germany
The purchaser should state the material defect or manufacturing fault, or the symptoms of
the fault, in as accurate a manner as possible, so that we can check if our guarantee
obligation is applicable.
The goods are transported from the consumer to us and from us to the consumer at the risk
of the consumer.
Duration of validity
This declaration only applies to claims made to us during the claim period as stated in this
declaration. The claim period is 24 months from the date of purchase of the product by the
consumer from a dealer in the Federal Republic of Germany (date of purchase). If a defect
arises after the end of the claim period, or if the evidence or documents required according
to this declaration in order to make the claim valid are not presented until after this period,
then the consumer forfeits any rights or claims from this declaration.
Limitation by lapse of time
If we do not acknowledge the validity of a claim based on this declaration within the claim
period, all claims based on this declaration are barred by the statute of limitations after six
months from the time of implementation; however, this cannot occur before the end of the
claim period.
Applicable law
This declaration, and the claims, rights and obligations arising from it, are based exclusively
on the pertinent German Law, without the norms of international private law, and excluding
UN retail law.
Care and maintenance
•
Clean the model carefully after every flying session.
•
The model and the remote control system components should only be cleaned using
suitable materials. Please ask your local model shop for advice on this.
