GRASS VALLEY M-Series, Service Manual

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6 July 2004 M-Series Service Manual 3
Contents
Finding Information
........................................................................................... 5
About this manual.................................................................................................... 5
Getting more information ......................................................................................... 7
Grass Valley Product Support ................................................................................. 8
Safety Summaries
.............................................................................................. 9
Chapter 1 Product Description
Overview description ............................................................................................... 15
Functional description ............................................................................................. 16
System description .................................................................................................. 17
Application System ............................................................................................. 18
Real Time System .............................................................................................. 18
Board map .......................................................................................................... 19
Current optional boards ...................................................................................... 19
Media control and processing ................................................................................. 20
iVDR services ..................................................................................................... 22
FRU functional descriptions .................................................................................... 23
Base chassis ...................................................................................................... 23
Front Panel and cable ........................................................................................ 23
Media drives ....................................................................................................... 24
Floppy, CD, DVD drives ..................................................................................... 25
Power Supply ..................................................................................................... 25
Fan module......................................................................................................... 25
Chapter 2 Troubleshooting problems
Video problems ....................................................................................................... 28
Audio problems ....................................................................................................... 29
Timecode problems ................................................................................................. 30
Operational problems .............................................................................................. 31
System problems..................................................................................................... 32
Storage problems .................................................................................................... 33
Media File System problems .............................................................................. 33
Media disk problems........................................................................................... 34
Checking the storage system ............................................................................. 36
Network, transfer, and streaming problems ............................................................ 37
Thermal problems ................................................................................................... 39
Floppy, DVD, CD drive problems ............................................................................ 39
Power supply problems ........................................................................................... 40
Front Panel problems .............................................................................................. 40
Start up problems .................................................................................................... 43
Motherboard/BIOS startup.................................................................................. 43
Windows startup ................................................................................................. 43
No VGA monitor output ...................................................................................... 43
AppCenter startup .............................................................................................. 44
Chapter 3 Service Procedures
Cleaning the Front Panel touch screen ................................................................... 45
Backing up the iVDR ............................................................................................... 45
Replacing an iVDR .................................................................................................. 46
Replacing an iVDR with saved media ................................................................ 46
Replacing an iVDR without saved media ........................................................... 49
Replacing a media disk drive .................................................................................. 49
Using the software recovery disk image.................................................................. 50
Creating the software recovery disk image ........................................................ 50