Grant Vortex Eco Series User Instructions Download Page 4

Section 1: Introduction

Page 4

1 INTRODUCTION

1.1 

ABOUT YOUR BOILER

The boiler is fully automatic once switched on, providing central 

heating (and also domestic hot water if you have a hot water 

cylinder fitted).

Grant Vortex Eco Wall Hung External boilers have a ‘mains on’ 

neon, see Figure 2-1, which lights when the boiler is switched on.

! NOTE !

The ‘mains on’ neon light does not necessarily indicate the 

burner is firing.

If your boiler is connected to a programmer, it will provide hot 

water and central heating during the time periods set on the 

programmer. 

1.2 

BOILER CONTROLS ACCESS

To gain access to the boiler controls, remove the front casing door 

by turning the handle at the bottom anti-clockwise, pulling the 

door out at the bottom and withdrawing it from the casing to reveal 

the boiler controls as shown in Figure 1-1.

1.3 

WHAT THE INSTALLER SHOULD 

 

LEAVE YOU WITH

• 

A completed OFTEC CD10 (installation completion report)

• 

A completed OFTEC CD11 (servicing and commissioning 

report)

• 

The boiler installation and servicing instructions

• 

This user handbook

The installer should have advised you how to operate the boiler 

and controls, and whether the boiler operates as part of a sealed 

system or an open vented system.
If the boiler operates as part of a sealed system, the installer 

should have shown you how to check and top up the heating 

system should your system pressure drop. Also see Sections 3.1 

and 3.2.

1.4 COMMISSIONING

Following installation, your boiler should be commissioned by a 

compentant person, such as an OFTEC registered engineer, to 

validate the guarantee.
During the commissioning process, your boiler will be set to its 

optimum efficiency using specialist flue gas analysis equipment.

Your installer should arrange for this to be carried out.

If required, Grant UK can provide details of OFTEC registered 

commissioning engineers in your area.

1.5 

ACTIVATING THE GUARANTEE

In order for your boiler’s full* guarantee to be activated, your 

boiler must be registered with Grant UK within 30 days of its 

installation**.
To register your boiler, please either call Grant UK on:

01380 736920 or visit the Grant UK website: www.grantuk.com.
Your installer may have registered the boiler on your behalf and 

provided you with the relevant documentation.
*If registered within 30 days of installation, your boiler will come 

with a 2 year guarantee. Extended guarantees are also available 

upon request; please contact Grant UK for further details.
**If the boiler is not registered within 30 days of installation, your 

boiler will come with a 12 month guaranteee.
Please refer to the boiler installation and servicing instructions for 

the full terms of the manufacturer’s guarantee.

1.6 

BOILER SERVICING

Your boiler must be serviced every 12 months from the date of 

installation to maintain the guarantee, for the entire duration of the 

guarantee (this includes any extended guarantee that may have 

been purchased).
The nozzle and braided oil hose should be replaced annually 

(unless a ‘long life’ oil hose is fitted, in which case refer to the 

manufacturer’s instructions for details on service life). If the 

boiler is part of a sealed system, the air pressure charge of any 

expansion vessels fitted to the system must be checked annually.

Please make sure that your installer has recorded the service 

information in the Service Log at the back of these user 

instructions. Should you ever need to utilise the product 

guarantee, you will be asked to provide the service history of the 

boiler.

Expansion vessel

(sealed system models only)

Condensate hose

Burner Lock-Out button

Figure 1-1:

 Boiler components (sealed system boiler shown)

Summary of Contents for Vortex Eco Series

Page 1: ...UK DOC 0164 Rev 1 0 January 2020 Grant Vortex Eco Wall Hung External and Wall Hung External System Condensing Oil Boiler Range User Instructions...

Page 2: ...erning likely damage to equipment or tools as a consequence of not following the instructions in the caution NOTE Used for emphasis or information not directly concerned with the surrounding text but...

Page 3: ...If your boiler fails to light 5 2 3 Turning off your boiler 5 2 4 About your fuel 5 2 5 Boiler controls 6 2 6 Heating system controls 6 2 7 Electricity supply 6 3 CARING FOR YOUR BOILER 7 3 1 Checking...

Page 4: ...installer should arrange for this to be carried out If required Grant UK can provide details of OFTEC registered commissioning engineers in your area 1 5 ACTIVATING THE GUARANTEE In order for your boi...

Page 5: ...set to ON 2 Check that the programmer if fitted is working and is set to ON CH or HW 3 Check that all thermostats are set to the desired setting and are calling for heat 4 Check if the burner Lock Ou...

Page 6: ...ammer for further details ROOM THERMOSTAT This thermostat allows you to control the room temperature at which the boiler will fire to provide central heating to your property The room thermostat is us...

Page 7: ...s u r e R a n g e This is the pressure inside the heating system while the system is hot 3 2 HOW TO FILL OR TOP UP YOUR SEALED SYSTEM filling loop Figure 3 2 Sealed system filling loop arrangement To...

Page 8: ...exposed pipe and clearing any blockage from the end of the pipe If this fails to remedy the problem you should contact your service engineer 3 6 FROST PROTECTION All Grant Vortex Outdoor boilers come...

Page 9: ...Signature Service 4 Date Engineer Company name Telephone number OFTEC Technician number Comments Signature Service 5 Date Engineer Company name Telephone number OFTEC Technician number Comments Signa...

Page 10: ...mments Signature Service 12 Date Engineer Company name Telephone number OFTEC Technician number Comments Signature Service 13 Date Engineer Company name Telephone number OFTEC Technician number Commen...

Page 11: ...Page 11 Notes NOTES...

Page 12: ...GRANT ENGINEERING UK LIMITED Hopton House Hopton Industrial Estate Devizes Wiltshire SN10 2EU Tel 44 0 1380 736920 Fax 44 0 1380 736991 Email info grantuk com www grantuk com...

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