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BLF Configuration User Guide

 

 

 

 
 

Monitored 

Extension 

Behavior 

 

VMPK (BLF 

Background 

Status for 

GXP21xx) 

 
 

VPKs/MPKs 

(LED Indicator 

Status) 

Extension Board 

Key Status (Only 

for MPK 

Extension 

Supported 

Models) 

Idle 

Solid green 

Solid green 

Solid green 

Placing a call 

Solid red 

Blinking green 

Blinking green 

Ringing 

Solid red 

Blinking red 

Blinking red 

During a call 

Solid red 

Solid red 

Solid red 

Hold the call 

Solid red 

Solid red 

Solid red 

Call Park 

Solid red 

Blinking red 

Blinking red 

Monitored 

extension not 

registered/BLF 

subscription 

failed 

 

 

Solid grey 

 

 

Off 

 

 

Off 

 

Table 2: The BLF Indicators Status in Different Scenarios 

 

Directed Call Pickup 

Directed  call  pickup  feature  allows  GXP21xx/17xx/16xx  phone  system  to  be  able  to  answer  the  calls  to  the 

monitored users. This feature is very useful for the attendant to help the specified callees to answer the call if the 

callees are not available to answer it. 

When  the  monitored  user’s  indicator  is  blinking  red,  that  means  there  is  an  incoming  call  on  this  monitored 

extension phone, GXP21xx/17xx/16xx 

phones user should tap the “Busy Lamp Field” MPK/VPK button to answer 

the call for the monitored user. 

Summary of Contents for GXP16 Series

Page 1: ...Grandstream Networks Inc GXP21xx 17xx 16xx IP phones BLF Configuration User Guide...

Page 2: ...cators 8 Directed Call Pickup 9 Table of Figures Figure 1 Programmable Keys Settings 5 Figure 2 Configure Busy Lamp Field Key 6 Figure 3 Select Associated Account 7 Figure 4 Add Description 7 Figure 5...

Page 3: ...are expandable with 1 to 4 expansion modules to support BLF feature This document serves as an end user guide on how to configure Grandstream GXP21xx 17xx 16xx Enterprise IP phones for Busy Lamp Fiel...

Page 4: ...he computer to the same network as the phone 2 Make sure the phone is turned on and shows its IP address You may check the IP address by pressing Up arrow button when phone is at idle state 3 Open a W...

Page 5: ...If the change is saved only but not applied after making all the changes click on the APPLY button on top of the page to submit After submitting the changes in all the Web GUI pages reboot the phone...

Page 6: ...lti Purpose keys section of the page Click on the dropdown menu of the key being set up Scroll down and click on Busy Lamp Field BLF Figure 2 Configure Busy Lamp Field Key 4 On the Account dropdown me...

Page 7: ...Associated Account 5 In the Description field type the name of the individual or department that you want to associate with the extension being set up Figure 4 Add Description 6 In the Value field ty...

Page 8: ...end user the hook status of the monitored extension by changing the LED colors For example if the monitored extension is ringing the BLF indicator status will be changed from solid green to blinking r...

Page 9: ...nking red Monitored extension not registered BLF subscription failed Solid grey Off Off Table 2 The BLF Indicators Status in Different Scenarios Directed Call Pickup Directed call pickup feature allow...

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