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BLF Configuration User Guide

 

INTRODUCTION 

Busy Lamp Field (BLF) feature allows an end user, such as attendant, to monitor the hook status of a list of users. 

GXP21xx/17xx/16xx supports Busy Lamp Field (BLF) on the Multi-Purpose Keys and Virtual Multi-purpose keys 

on the phone. GXP2140 and GXP2170 are expandable with 1 to 4 expansion modules to support BLF feature. This 

document  serves  as  an  end  user  guide  on  how  to  configure  Grandstream  GXP21xx/17xx/16xx  Enterprise  IP 

phones for Busy Lamp Field feature. 

Note:

 For GXP16xx series, only GXP1628 and GXP1630 support BLF configuration. 

To  learn  more  about  GXP21xx/17xx/16xx

’s  basic  and  advanced  features,  please  visit  link 

http://www.grandstream.com/support 

to  download 

the  latest  “GXP21xx/17xx/16xx  Administration  Guide”  and 

“GXP21xx/17xx/16xx User Guide”. 

Summary of Contents for GXP16 Series

Page 1: ...Grandstream Networks Inc GXP21xx 17xx 16xx IP phones BLF Configuration User Guide...

Page 2: ...cators 8 Directed Call Pickup 9 Table of Figures Figure 1 Programmable Keys Settings 5 Figure 2 Configure Busy Lamp Field Key 6 Figure 3 Select Associated Account 7 Figure 4 Add Description 7 Figure 5...

Page 3: ...are expandable with 1 to 4 expansion modules to support BLF feature This document serves as an end user guide on how to configure Grandstream GXP21xx 17xx 16xx Enterprise IP phones for Busy Lamp Fiel...

Page 4: ...he computer to the same network as the phone 2 Make sure the phone is turned on and shows its IP address You may check the IP address by pressing Up arrow button when phone is at idle state 3 Open a W...

Page 5: ...If the change is saved only but not applied after making all the changes click on the APPLY button on top of the page to submit After submitting the changes in all the Web GUI pages reboot the phone...

Page 6: ...lti Purpose keys section of the page Click on the dropdown menu of the key being set up Scroll down and click on Busy Lamp Field BLF Figure 2 Configure Busy Lamp Field Key 4 On the Account dropdown me...

Page 7: ...Associated Account 5 In the Description field type the name of the individual or department that you want to associate with the extension being set up Figure 4 Add Description 6 In the Value field ty...

Page 8: ...end user the hook status of the monitored extension by changing the LED colors For example if the monitored extension is ringing the BLF indicator status will be changed from solid green to blinking r...

Page 9: ...nking red Monitored extension not registered BLF subscription failed Solid grey Off Off Table 2 The BLF Indicators Status in Different Scenarios Directed Call Pickup Directed call pickup feature allow...

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