Grandstream Networks GXP116 Series Page 1 User Manual Download

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GXP1160/GXP1165 USER MANUAL

Grandstream Networks, Inc.

GXP1160/GXP1165

Small-Medium Business IP Phone

Summary of Contents for GXP116 Series

Page 1: ...GXP1160 GXP1165 USER MANUAL Grandstream Networks Inc GXP1160 GXP1165 Small Medium Business IP Phone...

Page 2: ...ONNECTING YOUR PHONE 2 SAFETY COMPLIANCES 2 WARRANTY 2 USING THE GXP1160 GXP1165 2 GETTING FAMILAR WITH THE LCD 2 GETTING FAMILAR WITH THE KEYPAD 2 MAKING PHONE CALLS 2 HANDSET SPEAKER AND HEADSET MOD...

Page 3: ...RADING AND PROVISIONING 2 UPGRADE VIA KEYPAD MENU 2 UPGRAGE VIA WEB GUI 2 NO LOCAL TFTP HTTP SERVERS 2 CONFIGURATION FILE DOWNLOAD 2 RESTORE FACTORY DEFAULT SETTINGS 2 EXPERIENCING THE GXP1160 GXP1165...

Page 4: ...0 GXP1165 Click to Dial 2 GUI Interface Examples GXP1160 GXP1165 User Manual http www grandstream com products gxp_series general documents gxp21xx_gui zip 1 Screenshot of Configuration Login Page 2 S...

Page 5: ...licensed under the GNU General Public License GPL Grandstream uses software under the specific terms of the GPL Please see the GNU General Public License GPL for the exact terms and conditions of the...

Page 6: ...is section documents significant changes from previous versions of GXP1160 GXP1165 user manuals Only major new features or major document updates are listed here Minor updates for corrections or editi...

Page 7: ...roperability with most 3rd party SIP devices and leading SIP NGN IMS platforms It is a perfect choice for small to medium businesses looking for a high quality feature rich IP phone with highly afford...

Page 8: ...P HTTP HTTPS ARP RARP ICMP DNS A record SRV NAPTR DHCP PPPoE TFTP NTP STUN SIMPLE TR 069 802 1x IPv6 Network Interfaces Dual switched 10 100Mbps ports integrated PoE GXP1165 only Graphic Display 128 x...

Page 9: ...ypted XML configuration file Power and Green Energy Efficiency Universal power adapter included Input 100 240VAC 50 60Hz Output 5VDC 800mA Integrated Power over Ethernet 802 3af GXP1165 only Max power...

Page 10: ...59 INSTALLATION EQUIPMENT PACKAGING Table 2 GXP1160 GXP1165 EQUIPMENT PACKAGING Main Case Yes 1 Handset Yes 1 Phone Cord Yes 1 Power Adaptor Yes 1 Ethernet Cable Yes 1 Phone Stand Yes 1 Quick Start G...

Page 11: ...to an electrical outlet If PoE switch is used on GXP1165 in step 3 this step could be skipped 5 The LCD will display provisioning or firmware upgrade information Before continuing please wait for the...

Page 12: ...r before the product is returned Grandstream reserves the right to remedy warranty policy without prior notification Warning Use the power adapter provided with the phone Do not use a different power...

Page 13: ...ters in English approximately NETWORK STATUS Shows the status of network in the middle of the screen It will indicate whether the network is down or starting STATUS BAR Shows the status of the phone f...

Page 14: ...OFF Call Forward feature disabled ON Call Forward feature enabled MUTE Status OFF The active call is not muted ON The active call is muted SRTP Status OFF SRTP is not used ON SRTP is used GETTING FAMI...

Page 15: ...ENU when phone is in idle The round button MENU can also be used as ENTER key when in Keypad Configuration Volume Press or to adjust the volume 0 9 Standard phone keypad MAKING PHONE CALLS HANDSET SPE...

Page 16: ...ith headset plugged in The call will be dialed out Off hook and dial Off hook the phone enter the number and send out Take handset off hook or Press Speaker button or Press Headset softkey with headse...

Page 17: ...ering the number the phone waits for the No Key Entry Timeout Default timeout is 4 seconds configurable via Web GUI before dialing out Press SEND key or key to override the No Key Entry Timeout If dig...

Page 18: ...presents the dot the key represents colon Wait for about 4 seconds and the phone will initiate the call Quick IP Call Mode The GXP1160 GXP1165 also supports Quick IP Call mode This enables the phone t...

Page 19: ...r using Speaker Headset Multiple incoming calls When another call comes in while having an active call the phone will produce a Call Waiting tone stutter tone Answer the incoming call by pressing the...

Page 20: ...e unmute the microphone The LCD will show LINEx TALKING or LINEx MUTE to indicate the mute status with Mute icon displayed on the right side of the screen CALL TRANSFER GXP1160 GXP1165 supports Blind...

Page 21: ...call is established press TRANSFER key again The call will be transferred If users press the SPLIT softkey before the call is transferred in the step above the second call will be resumed Note To tran...

Page 22: ...e EndCall softkey or simply hang up the call to terminate the conference call GXP1160 GXP1165 supports Easy Conference Mode which can be used combined with the traditional way to establish the confere...

Page 23: ...t applicable when the feature Transfer on call hangup is turned on The option Disable Conference under GXP1160 GXP1165 Web GUI Settings Advanced Settings has to be set to No to establish conference VO...

Page 24: ...Enable Call Waiting per Call Off hook the phone Dial 71 and then enter the number to dial out 72 Unconditional Call Forward To set up unconditional call forward Off hook the phone Dial 72 and then ent...

Page 25: ...ard Off hook the phone Dial 93 Hang up the call CUSTOMIZED LCD SCREEN XML The GXP1160 GXP1165 IP phone supports the following XML applications Please refer to the corresponding link for documentation...

Page 26: ...key to exit to the previous menu The phone automatically exits MENU mode with an incoming call when the phone is off hook or the MENU mode if left idle for more than 20 seconds The MENU options are l...

Page 27: ...right arrow key Download SCR XML Triggers the phone to download the XML idle screen file immediately The XML idle screen server path and downloading method need to be set up correctly in Web GUI Advan...

Page 28: ...e button name in the LCD Lift and put back the handset or press Menu button to exit diagnostic mode Keyboard Diagnostic Press all the available keys on the phone The LCD will display the name for the...

Page 29: ...Address Port Base User Name Password LDAP Number Filter LDAP Name Filter LDAP Version Do Not Disturb Forward Call Ring Tone Ring Volume LCD Contrast Download SCR XML Erase Custom SCR Display Language...

Page 30: ...ports on the hub switch please connect the computer directly to the PC port on the back of the phone If the phone is properly connected to a working Internet connection the IP address of the phone wi...

Page 31: ...one IPv6 Address The IPv6 address obtained on the phone Product Model Product model of the phone Part Number Product part number Software Version boot boot version number core core version number base...

Page 32: ...onal that will be used for Caller ID display DNS Mode This parameter controls how the Search Appliance looks up IP addresses for hostnames There are four modes A Record SRV NATPTR SRV Use Configured I...

Page 33: ...ct with TCP TLS will be used or not This is used when TLS TCP is selected for SIP Transfer The default setting is No Check Domain Certificates Defines whether the domain certificates will be checked o...

Page 34: ...phone This ID is usually the VM portal access number For example in Asterisk server 8500 could be used Send DTMF Specifies the mechanism to transmit DTMF digits There are 3 supported modes in audio w...

Page 35: ...xxxx allows dialing to local area code 617 numbers by dialing 7 numbers and 1617 area code will be added automatically 1 2 9 xx 2 9 xxxxxx allows dialing to any US Canada Number with 11 digits length...

Page 36: ...use the session timer even if the remote party does not support this feature If Force Timer is set to No the phone will enable the session timer only when the remote party supports this feature To tu...

Page 37: ...sages will be set to anonymous essentially blocking the Caller ID to be displayed Anonymous Call Rejection If set to Yes anonymous calls will be rejected The default setting is No Auto Answer If set t...

Page 38: ...it should be noted that the ptime value for the SDP will change with different configurations here This value is related to the codec used and the actual frames transmitted during the in payload call...

Page 39: ...entity Header will always show in INVITE If set to No the P Preferred Identity Header will not show in INVITE Special Feature Different soft switch vendors have special requirements Therefore users ma...

Page 40: ...er the static IPv6 address when Full Static is used in Statically configured IPv6 address type IPv6 Prefix Length Enter the IPv6 prefix length when Full Static is used in Statically configured IPv6 ad...

Page 41: ...1 2 6 for Sun Mon Tues Sat Therefore this example is the DST which starts from the First Sunday of April to the 1st Sunday of November Enable Weather Update Configures to enable or disable weather upd...

Page 42: ...lay on the left side of the screen in dialing talking status When there is an incoming call press HEADSET button to pick up the call using headset When there is an active call using headset press HEAD...

Page 43: ...e this port _value for RTP channel 1 will use port_value 2 for RTP Local RTP port ranges from 1024 to 65400 and must be even The default value is 5004 Use Random Port When set to Yes this parameter wi...

Page 44: ...ITSP to lock configuration updates If configured only the configuration file with the matching encrypted prefix will be downloaded and flashed into the phone Config File Postfix Enables your ITSP to...

Page 45: ...load Interval Configures the phonebook download interval in minutes If it s set to 0 the automatic download will be disabled The default value is 0 The valid range is 5 to 720 minutes Remove Manually...

Page 46: ...which are returned in the LDAP search result This field allows the users to configure multiple space separated name attributes Example gn cn sn description LDAP Number Attributes Specifies the number...

Page 47: ...e for the idle screen XML file to be downloaded Idle Screen XML Server Path Configures the server path to download the idle screen XML file This field could be IP address or URL with up to 256 charact...

Page 48: ...have the IP address of the phone displayed SSL Certificate SSL Certificate used for SIP Transport in TLS TCP SSL Private Key SSL Private key used for SIP Transport in TLS TCP SSL Private Key Password...

Page 49: ...essing transfer key Configures the number for the phone to dial as DTMF during the call using TRANSFER button Configuration via Keypad Menu Configures the access control for the users to configure fro...

Page 50: ...are useful in the STUN Server scenario STUN Server under Advanced Settings page Enter a STUN Server IP or FQDN that you may have or look up a free public STUN Server on the internet and enter it on th...

Page 51: ...entering the account information press softkey 123 abc to toggle input method In login page pressing HOLD button on the phone will show phone s IP address After using the phone go to LCD MENU LogOut t...

Page 52: ...is clicked the phone will go off hook and dial out the number from selected account Click to add new contacts Click to export phonebook in XML format Click to import phonebook XML file Click to call...

Page 53: ...in the field as required in other call modules http ip_address cgi bin api make_call phonenumber 1234 account 0 password admin In the above link replace the fields with ip_address Phone s IP Address...

Page 54: ...button on the bottom of the Web GUI page We recommend rebooting or powering cycle the IP phone after saving changes REBOOTING FROM REMOTE LOCATIONS Press the Reboot button on the bottom of the web GUI...

Page 55: ...he server path could be in IP address format or FQDN format Press the OK softkey A reboot message window will be prompt Reboot the phone to have the change take effect When upgrading starts the screen...

Page 56: ...nnect the PC running the TFTP server and the phone to the same LAN segment 3 Launch the TFTP server and go to the File menu Configure Security to change the TFTP server s default setting from Receive...

Page 57: ...future digit numeric numbers i e P2 is associated with the Admin Password in the Web GUI Settings Advanced Settings For a detailed parameter list please refer to the corresponding firmware release co...

Page 58: ...ult settings Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider Please follow the instructions below to reset the phone Press MEN...

Page 59: ...ion FAQs and User and Developer Forum for answers to your general questions If you have purchased our products through a Grandstream Certified Partner or Reseller please contact them directly for imme...

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