A-5
Question:
Yes, however any attempt to convert the smoker from
one fuel type to another is extremely hazardous and
must be performed by a qualified gas technician only,
using a NG Conversion Kit purchased from Grand Hall.
Question:
Are the serial and model numbers of my smoker listed
somewhere for reference?
Answer:
The serial and model numbers are listed on a silver CSA
label placed on the main body of the smoker.
Question:
My smoker will not light properly. Why?
Answer:
Question:
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Can I convert my smoker from one fuel type to
another in other words from LPG to NG or vice versa?
Answer:
Question:
Sometimes I hear a humming sound coming from my
regulator. What causes this?
The humming sound is gas flowing through the regulator.
A low volume of sound is normal and will not interfere
with the operation of your sm oker. Loud or excessive
regulator humming and/or low flow and intermittent
lighting may be caused by the regulator's excess gas
flow device. Opening the tank valve all the way or too
quickly is what triggers the regulator's safety device to
restrict gas flow, preventing excess gas flow to your
smoker.
Question:
Where do I use my smoker for safer operation and
better performance?
Answer:
Answer:
Strong winds and low temperatures can affect the
heating and performance of your smoker so
factor in these elements when positioning your
smoker outdoors for cooking.
Use your smoker at least 3 feet away from any wall
or surface.
Use your smoker at least 3 feet away from
combustible tible objects that can melt or catch fire
(such as vinyl or wood siding, fences and overhang
or sources of ignition including pilot lights on water
heaters and live electrical appliances.
Never
use your smoker in a garage, porch,
shed, breezeway or any other enclosed area.
Never
obstruct the flow of ventilation air around
your smoker housing.
Open both smoker cabinet doors and wait at least
minutes for gas to clear, then retry
.
If your smoker still fails to light
,
turn the gas off at
source, turn the Control Knob to OFF and refer to the
Troubleshooting Section for more tips, or call the
Customer Support Helpline 1-800-761-5456
8am-4:30pm CST, Monday through Friday.
If my ignitor or battery is not working how can I light my
smoker manually?
Answer:
If your ignition fails to work or your battery needs replacing,
you can light your smoker through the Lighting Hole on the
side of the smoker bowl using a Fireplace Lighter. Never
attempt to light the smoker from the front cabinet. To light
your smoker manually, follow steps 1 through 6 of the Basic
Lighting Procedures. Then, light the Fireplace Lighter and
place it through the Lighting Hole on the side of the smoker.
Turn the Smoker Burner Control Knob to the High setting to
release gas. The Burner should light immediately.
