background image

Not printing  

Print head not clean

Clean print head and print again

Print density setting wrong

Suggest density set to be 7

Print head cable not well 
connected

Re-connect print head cable

Step Motor cable not well 
connected

Re-connect step motor cable

Command setting wrong

Check if there is PRINT command 
at the end of printing file;                                               
or if there is CRLF command at the 
end of every line.

Not good 
printing quality

Label improperly installed

Too much dust or adhesive on 
print head

Re-install label

Clean print head and print again

Print head damaged

Take selftest page to check if printing 
are completely to confirm if necessary 
to change new print head

Data miss printing                                 
in one or two sides

Label paper size wrong 
setting

Check if label size set correctly and 
same as your label paper

Wrinkle

Printing not stable

Printer in HEX Dump mode or 
RS-232 setting wrong

Print head unbalanced stress;                                                                      
Label improperly installed;                                                             
Label feeding not smoothly

Reset the label print density and 
adjust paper width fixing stand to 
fit your label paper size.

Restart your printer and leave Dump 
Mode or reset 

RS-232 PARAMETER

14

D

ir

e

c

t T

h

e

rm

a

l L

a

b

e

l P

ri

n

te

r

Summary of Contents for GP-1225D

Page 1: ...Customer service hotline 400 611 3828 Direct thermal Label Printer User s Manual GP 1224D GP 1225D ...

Page 2: ... 1 Appearance 06 2 2 2 Internal 07 3 Installation 08 4 LED indicator function 08 5 Troubleshooting 13 6 Maintenance 15 3 1 Install the printer 08 4 1 LED indicator 08 4 1 1 Direct thermal printing 08 4 2 Button Function 09 4 3 Start function 09 5 1 Common problem 13 6 1 Printer Cleaning 15 Direct Therma l Label Printer 4 3 1 Self test 10 4 3 2 Dump mode 11 4 3 3 Printer Initialization 11 4 3 4 Pri...

Page 3: ...al grade label roll This printer is designed for real time and batch label printing with standard serial and USB port Direct thermal printing are available in printer body you can choose various kinds of printing materials for example thermal paper plastic paper fan fold paper etc Common 1D barcode and 2D barcode fonts are built inside printer also it support 4 direction printing characters can be...

Page 4: ...rface Memory Memory The paper key and LED indicating lamp Built in 8 dot matrix font English number The character and the bar code can be printed in four directions of rotation 0 90 180 270 degree Built in simplified Chinese traditional and Korean font for programming The built in voltage automatic switching power supply Work environment Dampness Dampness Storage environment 203DPI 300DPI GP 1224D...

Page 5: ...The width of the paper tag bottom paper The paper winding form Paper type The maximum capacity of internal paper roll diameter Print out of plane roll print surface involute Continuous paper gap of paper paper folding punched paper Note If you use the tag length less than 25 4mm 1 recommend the use of a perforated line in the gap on the label paper so the tear 50km Max 118mm 4 64 GP 1224D GP 1225D...

Page 6: ... damage details and keep packing mate rials well in case you need to mail the printer Packing list One Label printer CD Driver Nice label software User Manual Power Adapter Power Cord USB cable Serial cable optional Label roller Label paper Picture 1 Please pack equipment and materials needed for safekeeping printer for subsequent handling if the above items any lost or missing please Customer Ser...

Page 7: ...Printer components Appearance LED lights indicate ON LINE electric ERROR error indicator indicator Picture 2 Label exit LED indicator Press button for top cover open Direct Therma l Label Printer ...

Page 8: ...ing stand Label paper supply hub Push button for thermal print head open Top cover 2 2 3 The bottom RS 232C serial port DIP switch Label entrance from external holder Push button for thermal print head open Power port USB port Picture 3 Picture 4 Direct Thermal Label Printer ...

Page 9: ...al printing method LED Indicator status Descriptions Power indicator is on Error indicator is off Printer is powered on and in normal printing status Power indicator flashes every 640ms Error indicator is off Printer is paused Power indicator is off Error indicator goes for 80ms then goes off for 160ms printer start beeping on Printer cover is opened Power indicator is off for 500ms then goes off ...

Page 10: ...n release PAUSE button DIP switch page will be printed out A Turn off the printer B Make sure the paper roll is installed correctly and printer top cover is closed C Press and hold PAUSE and FEED button and turn on the printer When Power indicator blue and Error indicator red are on at the same time release PAUSE and FEED button printer goes to Debugging Mode and you will find below page printed o...

Page 11: ...oll is installed correctly and the printer top cover is closed 3 Press the FEED button and turning on the printer power simultaneously When the self test paper comes out release the FEED button Self test page sample GP 1225D The self test page of GP 1224D and GP 1225D will has some difference 10 Direct Thermal Label Printer ...

Page 12: ... steps below to initialize the printer 1 Turn off the printer power 2 Press and hold on the PAUSE button and FEED button then turn on the printer power When the POWER indicator blue light dims and ERROR indicator red light light release both buttons The printer DRAM is cleared and printer settings are restored to defaults 4 3 2 Dump mode Please follow the steps 1 Turn off the printer power 2 Make ...

Page 13: ...N DISABLED SW3 SW4 SELECT BAUDRATE OFF OFF 9600 OFF ON 19200 ON OFF 38400 ON ON 115200 11 4 3 5 Skip AUTO BAS User can use TSPL2 command to save a code auto running file AUTO BAS into flash When turn on printer printer will run the program automatically If you want to skip AUO BAS program on power up then follow below steps 1 Turn off the printer power 2 Press and hold PAUSE and FEED button then t...

Page 14: ...er Installation steps in User Manual to re install paper Gap sensor detection error Adjust paper specification and print again Clear jamed paper Not printing Serial cable improperly connected 1 Check if Pin configuration in cable two sides are matching each other 2 Check if baud rate setting on PC and printer are the same If in TPSL comma nd mode We suggest 9600 n 8 1 to ensure higher reliability ...

Page 15: ...print head Re install label Clean print head and print again Print head damaged Take selftest page to check if printing are completely to confirm if necessary to change new print head Data miss printing in one or two sides Label paper size wrong setting Check if label size set correctly and same as your label paper Wrinkle Printing not stable Printer in HEX Dump mode or RS 232 setting wrong Print ...

Page 16: ...rint head to cool for at least one minute 3 Use a cotton swap and 100 ethanol to clean the print head surface When change new label paper Print mechanism Print mechanism Print head Print head 1 Turn off the printer 2 Rotate the platen roller and use a cotton swap to clean with 100 ethanol When Change new label paper Use a cotton swap and 100 ethanol to clean When necessary When necessary Use air b...

Page 17: ......

Reviews: