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GPO Display NEX Series, User Manual

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GPO Display NEX Series User Manual Download Page 8

NEX-Series

Video wall

www.gpodisplay.com

NEX-series Video wall

8

Setup for Operation

To Install in Portrait Orientation

When installing in Portrait Orientation, rotate the monitor clockwise 

90 degrees (when facing the screen).

Remove Protective Pads Before Installation

Make sure that the protection pads are carefully and slowly removed

from each corner before installing the product. Peel back gently from 

the corner as shown to the right.

Note: Only for Extreme Narrow Bezel, or Razor Narrow bezel models 

(under 2mm combined bezel gap)

Summary of Contents for NEX Series

Page 1: ...NEX Series Video wall www gpodisplay com NEX series Video wall NEX Series Video Wall Before operating the unit please read this manual thoroughly and retain it for future reference User Guide V1 0 ...

Page 2: ... Precautions 4 Installation Precautions 5 Setup for Operation 6 Mechanical Layout 7 Cabling Setup 8 Configuration of Video Wall Displays 9 Remote Control OSD Menu 10 Troubleshooting 11 Specifications 12 SICP program 13 Network TCP IP Control Setup Network Config Tool 2 Table of Contents 3 4 5 6 8 11 12 15 20 31 33 35 43 ...

Page 3: ... follow the abovementioned steps will increase the risk of electrocution 13 Insert the power plug firmly so it cannot come loose A loose connection can cause fire 14 When disconnecting the display from an electrical outlet the plug must be pulled out from the socket Do not remove power cord from outlet by pulling from the cord Pull from the plug head 15 Hold the plug when pulling out the power cab...

Page 4: ... by extended display of static images are not subject to warranty coverage Accessories 4 Instructions Dimensions BTU Remote Controller Batteries AAA x 2 RS232C able 6ft Power Cable 6ft DP Cable 6ft Model Net Gross Packed Power Consumption Amp Max 20 BTU h W x H x D in weight lbs W x H x D in weight lbs Typ Max NEX49MLU 42 42x23 93x3 25 51lbs 46x29x8 63lbs 90W 110W 1 1 375 NEX55MLU 47 77x26 94x3 31...

Page 5: ...ys on page 6 for details Notes on handling transporting displays LCD video wall monitors have limited mechanical strength To prevent the display from performance failure caused by line defects front bezel bending glass scratch broken light leakage etc handle with care At least two 2 adults are required to move carry displays Retain the original shipping box and packaging in storage for use in the ...

Page 6: ...Recommended gap between displays 0 5mm If the product needs to be set upright hold both sides of the product and tilt backward carefully Do not let the panel touch the floor see diagram on right If the product is tilted forward onto the bezel the bottom of the panel may be damaged If more than 1kg of weight is applied to the top bezel of a panel as illustrated to the right backlight leakage will r...

Page 7: ...ont of the opening If for some reason the opening needs to be covered other means of ventilation will need to be incorporated into the design Contact GPO Display for design review and recommendations Dimensions below are minimum required for proper ventilation Please ensure alignment on the Z axis for a level plane across adjacent panels as shown in the diagram to the right If precautions are not ...

Page 8: ...ate the monitor clockwise 90 degrees when facing the screen Remove Protective Pads Before Installation Make sure that the protection pads are carefully and slowly removed from each corner before installing the product Peel back gently from the corner as shown to the right Note Only for Extreme Narrow Bezel or Razor Narrow bezel models under 2mm combined bezel gap ...

Page 9: ...il support gpodisplay com 2 2 Power Requirements Please refer to the specifications for power consumption of displays to be installed Page 4 Do not plug more than two units into a given receptacle example all displays in 2x2 should not be plugged into quad receptacle Using more than 70 of current on the AC circuit is strongly discouraged Clean AC power is required for noiseless screen images Avoid...

Page 10: ...cable Avoid displaying static images on the screen for a long period of time to prevent image burn Use a screensaver if possible Prior to insertion of the next set into neighboring mount insert cables from the outputs of the first set into the inputs of the second set If you cannot hear any sound in HDMI mode please check your PC settings Some PCs require you to manually change the default audio o...

Page 11: ...4 DP 1 Input Display Port Input up to 3840x2160 60Hz 5 DP 2 Input Display Port Input up to 3840x2160 60Hz 6 RS232 Input Serial Control Input 7 DP Output DP output for daisy chain of video input 8 USB N A 9 RS232 output Serial Control output for daisy chain 10 AC Power Inlet AC S W Status Color Operation Power Off Red On Normal Blue On Not Connected No signal Blue Blinking DPMS Red Blinking LED Ope...

Page 12: ...C is too long make sure to use a signal booster or optical cable DP or HDMI RS232 Videowall Set 1 Videowall Set 2 Videowall Set 3 Videowall Set 4 DP 1 2 IN DP Out Set ID 1 Set ID 2 Set ID 3 Set ID 4 Set ID 5 Set ID 6 Set ID 7 Set ID 8 Set ID 9 DP Out DP IN DP Out DP IN DP Out DP IN DP Out DP IN DP Out DP IN DP Out DP IN DP Out DP IN DP Out DP IN HDMI1 2 3 ...

Page 13: ... displays although theoretically more units can be accommodated 5 Daisy chaining can be initiated from any unit but it is strongly recommended that you start with a display on the bottom row for ease of access There is no terminator at the end of the unit It is always recommended to record make note of the chaining diagram as it is crucial to diagnosing issues with communication Cabling Set up Set...

Page 14: ...mpliant Display Port v1 2a Compliant Signal looping specifications Only HDMI input DP port doesn t support daisy chain function Input Resolution SPEC Remarks 3840x2160 60Hz Supports up to 12 units 3840x2160 30Hz Supports up to 25 units 1920x1080 60Hz Supports up to 25 units 1 Immediately prior to mounting display insert any cables used for Power inputs or outputs into the set 2 Prior to insertion ...

Page 15: ... the entire wall Portrait 1 Rotate units 90 clockwise to install in portrait mode 2 The Display Sequence number should be set as if it is configured in landscape mode 3 The Horizontal Set Count is the number of rows and Vertical Set Count is number of columns in this configuration 4 The input image should can rotated clockwise 90 Configuration of Video Wall Displays GPO Display provides both lands...

Page 16: ...menu mode by pressing the MENU button on the IR remote controller while pointing remote controller at display s IR receiver 4 Set the Display Sequence Horizontal Set Count and Vertical Set count for all of the units as shown in the table below Set 1 Set 2 Set 3 Set 4 Set 5 Set 6 Set 7 Set 8 Set 9 Display Sequence DS 1 2 3 4 5 6 7 8 9 H Set Count 3 3 3 3 3 3 3 3 3 V Set Count 3 3 3 3 3 3 3 3 3 H Ed...

Page 17: ...ay Sequence and press the Enter button 4 Press the button to adjust the value and press the Enter button 5 Press the EXIT button to exit the OSD menu Display Sequence Display setting of multi vision 1 100 1 Press the MENU button 2 Press the button to move to the Video Wall menu and press the Enter button 3 Press the button to move to H Set Count and then press the Enter button 4 Press the button t...

Page 18: ...d press the Enter button 5 Press the EXIT button to exit the OSD menu V Set Count Vertical Set Count Vertical size setting of video wall H Edge Adjust Horizontal Edge Adjust Horizontal Gap setting of multivision 0 70 1 Press the MENU button 2 Press the button to move to the Video Wall menu and press the Enter button 3 Press the button to move to H Edge Adjust and then press the Enter button 4 Pres...

Page 19: ...on 4 Press the button to adjust the value and press the Enter button 5 Press the EXIT button to exit the OSD menu Set ID Enter Adjust the Set ID for control of the product 1 100 1 Press the MENU button 2 Press the button to move to the Miscellaneous menu and press the Enter button 3 Press the button to move to Set ID and press the Enter button 4 Press the button to adjust the value and press the E...

Page 20: ...LCD Display On and Off 3 UP Controls the UP cursor in the menu 4 LEFT Controls the LEFT cursor in the menu 5 RIGHT Controls the RIGHT cursor in the menu 6 ENTER Controls the ENTER cursor in the menu 7 DOWN Controls the DOWN cursor in the menu 8 MENU Displays the main On Screen menu 9 EXIT Exit the On Screen menu 20 Remote Control ...

Page 21: ...ote Control To go back to the previous level Press MENU or Left arrow button on the Remote Control To go to the next menu Press Down arrow button on the Remote Control To go to the previous menu Press Up arrow button on the Remote Control 1 Press the MENU button 2 Press the Enter button to move to the Luminance menu 3 Press the Enter button to move to Brightness and then press the Enter button 4 P...

Page 22: ...ed when Auto Dimming Off 5 Maximum ambient brightness setting 5 1 Press button to move to MaxAmbient 5 2 Press button to adjust to desired setting value and press Enter button 6 Minimum ambient brightness setting 6 1 Press button to move to MinAmbient 6 2 Press button to adjust to desired setting value and press Enter button 7 Lux sensor measurement display Current Lux Displays the measured bright...

Page 23: ... MENU button 2 Press the button to move to the Color menu 3 Press the Enter button to move to Color Temperature and then press the Enter button 4 Press the button to select the desired screen mode and then press the Enter button 5000K 6500K 7500K 8200K 9300K 11500K sRGB User Define 4 1 When User Define mode is selected Red Green Blue can be adjusted to the desired setting value 4 2 Press button to...

Page 24: ...he OSD menu screen to the left and right Vertical Adjusts the position of the OSD menu screen up and down Transparency OSD menu screen transparency adjustment OSD Time Out OSD menu screen hold time 5 Press the EXIT button to exit the OSD menu OSD Settings 1 Press the MENU button 2 Press the button to move to the Setup menu and press the Enter button 3 Press the button to move to Language and press...

Page 25: ...on 3 Press the button to move to Input and press the Enter button 4 Press the button to select the desired input signal and press the Enter button HDMI 1 HDMI 2 HDMI 3 DP 1 DP 2 5 Press the EXIT button to exit the OSD menu Setup Input Setup Mute N A for Videowall 1 Press the MENU button 2 Press the button to move to the Setup menu and press the Enter button 3 Press the button to move to Display Si...

Page 26: ... button 3 Press the button to move to DP Speed and press the Enter button 4 Press the buttons to select the desired setting then press the Enter button 2 7G 5 4G 5 Press the EXIT button to exit the OSD menu Caution When using video wall DP Speed should be set to 2 7G Setup DP Speed Setup Reset 1 Press the MENU button 2 Press the button to move to the Setup menu and press the Enter button 3 Press t...

Page 27: ...isplay Sequence Display setting of multi vision 1 100 Display Sequence Multi vision Optional Videowall Daisy chain Function H Set Count ex In the following figure H Set Count 3 1 Press the MENU button 2 Press the button to move to the Video Wall menu and press the Enter button 3 Press the button to move to H Set Count and then press the Enter button 4 Press the button to adjust the value and press...

Page 28: ...Vertical Set Count Vertical size setting of Multi Vision 1 10 V Set Count Multi vision Optional Videowall Daisy chain Function H Edge Adjust 1 Press the MENU button 2 Press the button to move to the Video Wall menu and press the Enter button 3 Press the button to move to H Edge Adjust and then press the Enter button 4 Press the button to adjust the value and press the Enter button 5 Press the EXIT...

Page 29: ... button to exit the OSD menu V Edge Adj Vertical Edge Adjust Multi Vision vertical Gap setting 0 70 V edge Adjust Multi vision Optional Videowall Daisy chain Function Miscellaneous Set ID 1 Press the MENU button 2 Press the button to move to the Miscellaneous menu and press the Enter button 3 Press the button to move to Set ID and press the Enter button 4 Press the button to adjust the value and p...

Page 30: ...ional Videowall Daisy chain Function Miscellaneous Time Setting 1 Press the MENU button 2 Press the button to move to the Miscellaneous menu and press the Enter button 3 Press the button to move to Time Settings and press the Enter button 4 Current Time Setting Current Time Hour Minute Second 4 1 Press the button to move to 00 00 00 in Current Time and press the Enter button 4 2 Press the button t...

Page 31: ...age looks abnormal Problem Action Does the screen position appear to be incorrect Check if the graphics card output resolution and frequency are supported by the product If the frequency is out of range set to the recommended resolution in the Control Panel Display Setting menu The screen is displayed abnormally The proper input signal is not connected to the port Connect a cable that matches with...

Page 32: ...is is not a malfunction of the LCD Problem Action Display suddenly powers off Is the Timer set Check the DPMS Mode Check the power control settings Power interrupted CAUTION Image sticking image retention does not occur when using constantly changing images but may occur when using a fixed static image for an extended period Therefore it is recommended that you use the instructions below to decrea...

Page 33: ...y Range 20 82kHz V Frequency Range 55 75kHz Maximum resolution 3840x2160 60Hz Maximum pixel rate 594 MHz DP1 1 2a H Frequency Range 20 82kHz V Frequency Range 55 75kHz Maximum resolution 3840x2160 60Hz Maximum pixel rate 594 MHz DP2 1 2a H Frequency Range 20 82kHz V Frequency Range 55 75kHz Maximum resolution 3840x2160 60Hz Maximum pixel rate 594 MHz DP Out 1 2a H Frequency Range 20 82kHz V Freque...

Page 34: ... 31 5 800x600 56Hz 35 1 36 0 800x600 60Hz 37 9 40 0 800x600 75Hz 46 9 49 5 1024x768 60Hz 48 4 65 0 1024x768 70Hz 56 5 75 0 1024x768 75Hz 60 78 75 1152x864 75Hz 67 5 108 0 1280x960 60Hz 60 108 0 1280x1024 60Hz 64 108 0 1280x1024 75Hz 80 135 0 1360x768 60Hz 47 7 86 5 1440x900 60Hz 55 5 88 75 1680x1050 60Hz 64 7 119 0 1600x1200 60Hz 75 162 0 1920x1080 60Hz 67 5 148 5 1920x1200 60Hz 74 154 0 2560x1600...

Page 35: ...NEX Series Video wall www gpodisplay com NEX series Video wall SICP User Manual NEX series Videowall Before operating the unit please read this manual thoroughly and retain it for future reference ...

Page 36: ...t of a master slave structure where the display is the slave The first action is always taken by the master which can be either a PC or any controlling device acting as server interfaced to the monitor After sending a command or a request in the appropriate format the master receives from the slave an acknowledgement which tells the transmitter whether the command is not valid or not executable an...

Page 37: ...tions and specifications of each product may vary Notice Please extract VBRunTimesR7 zip and install the program on VISTA WIN7 8 10 before installing SICP Installing SICP V5 20 Run the file named SICP 5 20 Set up exe and follow the instruction below If you have SICP program installed previously delete the previous one and re install the new one Press Next Select the folder in which you wish to sav...

Page 38: ...et ID and sequence number 2 Get info Indicates the status of selected video wall display 3 Progress Bar Shows the status of RS232 communication 4 Control Button Set of control buttons Can toggle to Remocon tab for virtual remote controller 5 Set ID Shows the Set ID which is selected for control 6 Communication Select the Port connected to the PC 7 Horizontal Vertical Shows the type of display you ...

Page 39: ...ble on your PC or another program may be running under this port Cannot connect with Easy DID System RS232 Cable may not be connected properly or Set ID may be incorrect Re check on Set ID Multi vision Control Users can control each display separately First select the display you wish to control by selecting Set ID You may click on it Refer to box 1 in the image on the previous page or select it f...

Page 40: ...al IR remote controller would 3 Color Setting Users may access the Color Setting mode only after entering Supervisor Mode In order to enter Supervisor mode go to Control Mode in the toolbar top and select Setting Mode Hot key Ctrl F2 Click OK Adjust color values 0 255 The color will be optimized during production Quality Assurance Adjusting color values is not recommended without prior consultatio...

Page 41: ...tering Supervisor Mode In order to enter Supervisor mode go to Control Mode in the tool bar top and select Setting Mode Hot key Ctrl F3 Click OK Commands are writable only not readable Others Display Sequence position of display within context of the array example below OSD Menu interface shown to the left 41 SICP program ...

Page 42: ... Vertical Set Count Number of displays in array vertically counting top to bottom E g Diagram of array on previous page shows V Set Count of 3 H Edge Adj Horizontal Edge Adjust Set the horizontal gap between displays in Video Wall value range 0 200 V Edge Adj Vertical Edge Adjust Set the vertical gap of displays in Video Wall 0 200 42 SICP program Set ID Setting Set ID Adjust Ddjust the Set ID of ...

Page 43: ... Follow the instructions below to load the NetworkConfigTool necessary for network control The commands listed in the serial commands list still apply when controlling via IP Installation and setup of the Network Config Tool is necessary for the use of NEX series displays IP control option Follow the steps listed below and test network control using SICP software before removing your control PC if...

Page 44: ...ting initialization The setting is initialized Please be careful 5 Device Count List of discovered devices 6 IP Setting Select DHCP or Static IP Can be set when Static IP 7 Network Interface Network Device can only be used in the local network If not check if the network interface as it will be different 8 Device Information Network Configuration Do not use as an extension 9 Open SICP and select T...

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