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TROUBLESHOOTING
If you encounter any issues or have any
questions regarding your new product,
please contact our Customer Care
Team.
855-233-9199
[email protected]
Live Chat at gowiseusa.com
M-F
8:30am - 4:00pm MST
13
If your unit is not working properly:
•
Make sure the power cord is
plugged into a working electrical
wall socket.
•
Make sure the temperature knob
has been turned to at least 1.
•
The unit may not be able to draw
enough operating power from the
outlet. Try switching the power
cord to an outlet that has no other
appliances attached to it.
•
If food is undercooked or
overcooked, change the
cooking time and temperature
accordingly (refer to the INTERNAL
TEMPERATURE CHART on page 11).
•
If the Electric Fan is not working,
the assembly may not be fully
connected. Disassemble the unit
and reattach the Fan component.
Follow instructions on page 9.