15
TROUBLESHOOTING
This
sectio
n has a list
o
f e
rro
r messages that
provid
e answers t
o question
s
yo
u may
hav
e
about
you
r
blood
pressure
monitor
. If the m
onito
r is
no
t
workin
g as
yo
u thin
k
it
should
, please c
heck
here
befor
e calling
fo
r
service.
PROBLEM
SYMPTOM
CHECK THIS
REMEDY
No power
Low
batteries
Error
massage
Display is dim or
will not light up.
Batteries are exhausted. Replace with new batteries
Insert the batteries
correctly
Replace with new batteries
Batteries are inserted
incorrectly.
Show on
the display
Batteries are low.
E 1 shows
The cuff is not secure.
Refasten the cuff and then
measure again.
E 2 shows
The cuff is very tight
Refasten the cuff and then
measure again.
E 3 shows
The pressure of the
cuff is excess.
Relax for a moment
and then measure again.
E 10 or
E 11 shows
The monitor detected
motion while measuring.
movement can affect the
measurement.Relax for a
moment and then
measure again.
E 20 or
E 21 shows
Measure incorrectly.
Relax for a moment and
then measure again.
Eexx,shows on
the display.
A calibration error
occurred.
Retake the measurement.
If the problem persists,
contact the retailer or our
customer service
department for further
assistance.Refer to the
warranty for contact
information and return
instructions.
