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56

 

DVD Player User’s Guide

Customer Support

SYMPTOM

SOLUTION

DVD Player unable to connect 
to the PC.

•  Make sure the Media Server software is installed and running on the PC.
•  In the Media Server software, check the Systems tab and see if you have an IP 

address under Media Server Status.

•  Verify that you do not have a PC-based software firewall such as Norton 

Antivirus or the Windows XP firewall activated.

DVD just searching, no server.

•  Verify that the Ethernet card is installed correctly, or that the wireless access 

point is accepting connections.

•  Make sure the network is working and the PC is logged on to it.
•  Make sure the Media Server software is installed and running on the PC.
•  Reset the DVD Player.
•  Reset the PC.

No songs/pictures/movies 
found.

•  Use the Scan button in the Media Import tab to scan the files into the Media 

Server software. 

•  Make sure you select the directories that contain the files.  By default, the 

Media Server scans only the “My Documents” directory.  

Song starts playing, then 
stops.

•  Try to play the song again. If the song does not start, verify that your network 

connection is functioning.

•  Sometimes restarting the access point or router solves the problem.

Unable to view all songs.

•  Verify that they are supported formats (MP3, WMA). Songs must meet the bit 

rate requirements (MP3 >80kbps, WMA >48kbps). If the media does not meet 
the requirements of the DVD, the files will not be displayed.

Unable to see all pictures.

•  Verify that they are a supported format; see page 58.

Unable to see all movies.

•  Verify that they are supported formats; see page 58.
•  MPEGs must not be greater than 3MB/sec.

Media files listed, but do not 
play. 

•  If songs, movies or pictures are in another user’s private space, you will not be 

able to play them unless that user is logged into the PC.  Move the files to a 
public directory.

Network Troubleshooting

The Troubleshooting section below will 
help you solve common issues with your 
DVD Player. If you don’t find the answers 
you need here, you can contact our 
Customer Service Department as follows:

Phone 

(800) 736-7679

E-Mail 

[email protected]

Web 

www.govideo.com

Hardware Technical  Support

•  Belkin - http://www.belkin.com/
•  D-Link - http://support.dlink.com/
•  Linksys -  http://www.linksys.com/
•  Microsoft®  - http://www.microsoft.com/
•  Netgear - http://www.netgear.com/
•  ORiNOCO - http://www.orinocowireless.com
•  SMC - http://www.smc.com/
•  Z-Com - http://www.zcom.com.tw

Summary of Contents for D2740

Page 1: ...1 ...

Page 2: ...specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as practical FCC Notice This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installatio...

Page 3: ...About Menu Navigation 46 Network Settings 47 Display Settings 49 Video Settings 50 Digital Audio Settings 51 Analog Audio Settings 52 Parental Settings 54 7 Getting Help Customer Support 56 Network Troubleshooting 56 DVD Troubleshooting 57 Technical Specifications 58 Glossary 59 WEP FAQs 60 ASCII Hex Conversion Table 61 Warranty 62 Index 63 2004 GoVideo All rights reserved Printed in China Streamin...

Page 4: ...acing the product on a bed sofa rug or other similar surface This product should not be placed in a built in installation such as a bookcase or rack unless proper ventilation is provided or the manufacturer s instructions have been adhered to 11 Power Sources This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power s...

Page 5: ...ther hazards Refer all servicing to quali fied service personnel 21 Damage Requiring Service Unplug this product from the wall outlet and refer servic ing to qualified service personnel under the following conditions a When the power supply cord or plug is damaged b If liquid has been spilled or objects have fallen into the product c If the product has been exposed to rain or water d If the product ...

Page 6: ...6 DVD Player User s Guide 1Welcome This Chapter provides a basic introduction to the DVD Player including an overview of the front panel rear panel and remote control ...

Page 7: ...R RW The Wireless Media Receiver will stream the following media types from your PC Video Files MPEG1 MPEG2 and DVR MS Audio Files MP3 and WMA Pictures Files JPEG BMP TIF PSD PCT PNG and GIF Check to make sure the following items are included with your DVD Player 1 Welcome NOTE With a minimum processor speed of 1 2 GHz you can also transcode AVI MPEG4 and DivX video files ...

Page 8: ... button 9 STOP button 10 PLAY button 11 PAUSE button 12 IR Sensor 13 Arrow keys PHONES 1 2 1 2 VOLUME PREV NEXT OPEN CLOSE WIRELESS MEDIA RECEIVER DVD PLAYER D2740 STOP PLAY PAUSE POWER Front panel overview NOTE Press the front panel POWER button the first time you turn on the DVD Player Then use the remote control POWER button to switch the unit between On and Standby low power mode ...

Page 9: ...dicator 4 Track Indicator 5 Time Indicator 6 VCD SVCD Indicator 7 MP3 Indicator 8 Play Indicator 9 Repeat Status Indicator 10 Pause Indicator 11 Dolby Digital Indicator Front panel display overview 1 Welcome NOTE The PBC Indicator lights if you load a VCD with PBC Playback Control ...

Page 10: ...ar Panel 1 WIRELESS ANTENNA jacks 2 ETHERNET RJ 45 port 3 5 1 CHANNEL ANALOG AUDIO OUT jacks 4 STEREO AUDIO OUT jacks 5 PROGRESSIVE COMPONENT VIDEO OUT jacks 6 COAXIAL DIGITAL AUDIO OUT jack 7 VIDEO OUT jack 8 S VIDEO OUT jack 9 OPTICAL DIGITAL AUDIO OUT jack Rear panel overview NOTE The DVD Player is equipped out of the box to work with a wired 802 3 or wireless 802 11b g network ...

Page 11: ...W buttons 7 DISPLAY button 8 STOP button 9 PLAY button 10 REW FF buttons 11 0 9 buttons 12 ZOOM button 13 ANGLE button 14 AUDIO button 15 SUBTITLE button 16 OPEN CLOSE button 17 MUSIC MOVIES PICTURES buttons 18 VIDEO OUT button 19 ENHANCE button 20 SETUP button 21 ENTER button 22 RETURN button 23 PAUSE STEP button 24 PREV NEXT buttons 25 SLOW button 26 CLEAR button 27 SEARCH button 28 VOLUME butto...

Page 12: ...ser s Guide 2Getting Connected This Chapter shows you how to connect the DVD Player to your network TV and other home the ater components For basic connections see pages 13 16 For advanced connections see pages 17 19 ...

Page 13: ...ireless network The network can be Any standard Microsoft Windows based home network see page 14 or A direct connection between your PC and the back of the DVD Player with an Eth ernet crossover cable not supplied 2 Getting Connected PHONES 1 2 1 2 VOLUME PREV NEXT OPEN CLOSE WIRELESS MEDIA RECEIVER DVD PLAYER D2740 STOP PLAY PAUSE POWER ...

Page 14: ...mmuni cate without a wireless access point The wireless adapter cards in a peer to peer network must be set to Ad Hoc mode If You are Using a Firewall If you are using a firewall it is best if all your devices are behind the firewall If this is not possible the next best alternative is to open only the ports required for the Streaming Media software to work This will reduce some of the protection af...

Page 15: ... from the RJ 45 port on the DVD Player to any available router or hub port in your network CENTER SUR R FRONT R SUB W 5 1 CHANNEL PROGRESSIVE COMPONENT OUT SUR L FRONT L R L Y COAXIAL OPTICAL DIGITAL AUDIO S VIDEO CB PB CP PP 2 CH VIDEO RJ 45 NOTE To give your player a unique name on your network or change your wireless security settings see pages 47 48 2 Getting Connected ...

Page 16: ...nect the supplied audio video cables from the DVD Player to your TV as shown 2 Connect the power cable from the DVD Player to a standard wall outlet 3 Press POWER to turn on the DVD Player 4 Turn on your TV and select the Video input to view the DVD Player The GoVideo splash screen appears 5 Continue with Chapters 3 to install the Media Server software and scan your hard drive for media files NOTE ...

Page 17: ... Video input on your TV to view the DVD Player CENTER SUR R FRONT R SUB W 5 1 CHANNEL PROGRESSIVE COMPONENT OUT SUR L FRONT L R L Y COAXIAL OPTICAL DIGITAL AUDIO S VIDEO CB PB CP PP 2 CH VIDEO RJ 45 NOTE If you use the Component Video or S Video connection press VIDEO OUT repeatedly when playback is stopped to select S Video Component or Progressive see page 50 Be sure to choose one of the audio c...

Page 18: ...l analog amplifier 1 Connect stereo audio cables from the DVD Player to your stereo system as shown OR Connect 6 RCA cables from the DVD Player to your 5 1 channel analog amplifier as shown 2 Select the appropriate audio input on your stereo or amplifier to hear the DVD Player NOTE To set the DVD Player s Analog Audio Output settings to match the capabilities of your system see pages 52 53 If your am...

Page 19: ...your digital audio receiver as shown OR Connect a digital optical cable from the DVD Player to your digital audio receiver as shown 2 Select the appropriate audio input on your stereo or receiver to hear the DVD Player NOTE To set the DVD Player s Digital Audio Output settings to match the capabilities of your system see page 51 If your receiver is equipped with a Dolby Digital and or DTS decoder ...

Page 20: ...20 DVD Player User s Guide 3Managing Media Files on Your PC This Chapter shows you how to install the Media Server software and manage the media files on your PC ...

Page 21: ...to in stall the software 5 When prompted enter the following 16 digit CD key FVD3 ATCD EBCT BKC5 6 When installation is finished you may be prompted to restart your computer The Media Server software is added to your Start menu so that it is launched automatically whenever your computer is started System Requirements Intel Pentium 4 1 2 GHz or greater 1 GB hard drive space plus room to store your m...

Page 22: ...he Windows Media Player library if it is detected on your PC for supported media files Initial Scan For Media Files 3 Select the folder s on your hard drive you wish to scan A check mark will appear next to each folder you select 4 Click Scan to start importing media files into the Media Server library Only those files scanned into the Media Server library will be view able on your TV Scanning may ta...

Page 23: ...d the Media Server interface is displayed The Media Server software allows you to manage the digital media files on your PC and provides the interface between your PC and DVD Player The Media Server software must be running on your computer in order for the DVD Player to communicate with your computer The four tabs along the top of the screen provide quick access to available options Media Files Ta...

Page 24: ...lect Play Media The application associated with the selected media type will launch and the file will begin playing Locating Media Files To find the location of any media file on your hard drive 1 Click the Media Files tab 2 Select the desired media type 3 Select the desired media file 4 Right click and select Locate File Windows Explorer opens to the directory where the file is located Editing Media F...

Page 25: ...laylist from the Media Library 1 Select the desired media file s 2 Click the Multiple Add button 3 Select the Add to Playlist option 4 Select the desired playlist and click OK Adding files from the Hard Drive To add multiple media files to a playlist from your hard drive 1 Click the Multiple Add button 2 Select the Add Files from Hard Drive option 3 Navigate to the directory containing the desired me...

Page 26: ...of files in a playlist 1 Click the Media Files tab 2 Select the desired playlist 3 Click the desired media file 4 Click the track up button to move it up one level or the track down button to move it down one level Click repeatedly until the media item reaches the desired position within the playlist Creating a Smart Playlist You can create Smart Playlists based on certain custom criteria such as Ar...

Page 27: ...The Multiple Delete menu is a shortcut menu with a variety of methods of deleting files This menu is context sensitive only options relevant for the media type selected are available 1 Click the Multiple Delete button 2 Select one of the following options Delete Artist Album Genre from Li brary Removes the selected Artist s Album s Genre s from your Media Library Delete From Hard Drive Removes the ...

Page 28: ... why a particular file was not imported click the Details button Importing Media from your Hard Drive To manually import media files from your hard drive 1 Click the Media Import tab 2 Select the desired directories using the Select directories browser A checkmark indicates that the entire directory has been selected A dimmed checkmark indicates that some of the folders in the selected directory hav...

Page 29: ...ct this option to specify a periodic interval for scans to run throughout the day The interval can be set from every hour to every 12 hours Time Select this option to define a specific time each day for automatic scans to run e g 1 00 AM 5 Click Apply 6 Click OK Automatically Scanning your Media File Applications To automatically scan your media file applications 1 Click the Media Import tab 2 Click ...

Page 30: ...button to view detailed connections and file transfer statistics for the Media Server System Tab Changing the Server Name To change the server PC name 1 Click the System tab 2 Click the Change button 3 Type in the desired name and click Update Name Updating the Server Software To update the Media Server software 1 Click the System tab 2 Click the Update button The Media Server upgrade page launches...

Page 31: ...iew Media of All Servers Select this option to view and share media files with other servers PCs on your network Enable Unified DB must be checked in order to select this option You must have permission authoriza tion from the other PCs in order to view their contents see Sync Options below Media files from other PCs will be listed in a different color than media files on your PC You can only edit del...

Page 32: ...rompted to restart the program in order for the change to take effect File Types to Scan Options Use the files types option to select the file types from among those available that you wish to import into your Media Library during manual and automatic scans Audio MP3 WMA Playlist PLS M3U Video MPEG AVI MPEG4 DivX DVR MS Picture JPEG BMP TIFF PSD PCT PNG GIF Note The DVR MS XP Media Center Edition re...

Page 33: ...n change the settings so that the media files appear as a list or as thumbnails The default display option is List View Media Files Options The following media files options can be updated Thumbnail Settings Select from among various predefined image sizes while in Thumbnail View see above The default option is 75 x 75 pixels Minimum File Size Specify the min imum image size that will be scanned in d...

Page 34: ...34 DVD Player User s Guide 4Streaming Media Files to Your TV This Chapter shows you how to enjoy the media files on your PC in the comfort of your living room ...

Page 35: ...s from your Media library classified by Album and Videoshow My Pictures Includes all picture files from your Media Library classified by Album and Slideshow Connecting to the Server 6 Choose the folders and files you wish to play using the arrow keys and the ENTER key The media files available on your TV are exactly the same as the media files displayed in the Media Server software on your computer When...

Page 36: ... Playlist Displays any Playlists you have created in the Media Server software on your PC The next level down is individual music track from the selected Playlist 3 Continue to open folders until you reach the desired song album artist genre or playlist 4 Press ENTER to play a single track or press PLAY to play all songs in the selected category in a continuous loop To stop playback and return to ...

Page 37: ... Videoshow Displays any Video shows e g custom movie Playlists you have created in the Media Server software on your PC The next level down is movie files from the selected Videoshow 3 Press ENTER to watch the selected movie or press PLAY to play all movies in the selected category in a continuous loop To stop playback and return to the Network menu press STOP To control playback use the PAUSE STEP...

Page 38: ...wn is image files from the selected Slideshow 3 Press ENTER to view the selected picture or press PLAY to view all pictures in the selected Album or Slideshow in a continuous loop To stop playback and return to the Network menu press STOP To scroll to the previous or next im age press PREV or NEXT To create Slideshows in the Media Server software see pages 25 26 Viewing Thumbnails In addition to li...

Page 39: ...nthly All Access plan 3 When prompted enter the coupon code GOVIDEO MUSIC that came with your D2740 4 Remember you can only stream music files through your D2740 that have been added to your Rhapsody music library Enabling UPnP Required Before you can stream Rhapsody files to your DVD Player you must enable UPnP Universal Plug and Play in the Rhapsody software 1 Launch Rhapsody on your PC 2 Select O...

Page 40: ...40 DVD Player User s Guide 5Playing DVDs and Other Discs This Chapter shows you how to play DVDs Audio CDs and other discs ...

Page 41: ...utton If the unit is in Standby mode press POWER on the remote control to power on the unit The blue LED will light behind the front panel arrow keys 2 Turn on your TV and set it to the AV input connected to the DVD Player 3 Turn on your audio system if applica ble and set it to the input connected to the DVD Player 4 Press OPEN CLOSE on the remote control or front panel to open the disc drawer 5 ...

Page 42: ...eed PREV NEXT Skips to the next or previ ous chapter SLOW Plays slow motion forward at variable speeds Press PLAY to resume normal play DISPLAY Displays current playback information including elapsed remaining time disc type Title number Chapter number and more ENHANCE Adjusts Brightness Edges Color and Contrast dur ing playback Use the keys to select and keys to adjust each setting TITLE Displays...

Page 43: ...lay Program and press ENTER The disc will play in the pro grammed order To cancel Program Playback 1 Press PLAY MODE 2 Select Mode and press ENTER repeat edly until Program is selected 3 Select OK and press ENTER 4 Select Clear All and press ENTER 5 Press PLAY MODE twice to exit Program Repeat Playback Shuffle To shuffle the playback order of DVD Chapters 1 Press PLAY MODE 2 Select Mode and press EN...

Page 44: ... adjust the size of the image Press ANGLE repeatedly to rotate the image in 90 degree increments 4 To switch to directory view Press STOP to stop playback and display the photos in a directory format Other Disc Playback Audio CD MP3 CD Playback To play an Audio CD or MP3 files on CD R RW 1 Load the Audio CD in the disc tray The disc will begin playback auto matically 2 To select tracks Press PREV N...

Page 45: ...45 6Advanced Settings Preferences This Chapter shows you customize the DVD Player to meet your personal requirements and prefer ences ...

Page 46: ... 47 Display Settings see page 49 Video Settings see page 50 Digital Audio Settings see page 51 Analog Audio Settings see page 52 Parental Settings see page 54 Press POWER to turn on the DVD Player Press SETUP to display the Setup menu Use the keys to move up and down Use the keys to move left and right Press ENTER to confirm your selections Press SETUP again to exit the Setup menu ...

Page 47: ...rom a DHCP server recommended Auto IP Allows the DVD Player to obtain an IP address for itself Static Manual Allows you to manually set the IP address and Sub net Mask Only experienced network users should assign IP addresses If you select Static Manual press the key to select Set then manually enter the IP Address and Subnet Mask with the 0 9 keys Click OK to save and exit Network Settings 4 Sele...

Page 48: ...ss for the DVD Player and PC match you have successfully joined the network To change the method by which the IP address is obtained see Get ting an IP Address on page 47 To rename the DVD Player see Naming the Player on page 47 To change the network security set tings see Wireless Security below 6 Select OK and press ENTER 7 Network setup is complete Press SETUP or RETURN to exit the Setup menu W...

Page 49: ...nguage Select Off to always turn Subtitles off Subtitles vary from disc to disc The disc itself may override your selection Closed Captions Sets closed captions to TV or DVD mode Select Turn Closed Caption then use the keys to select TV closed captions are displayed in TV mode or DVD closed captions are displayed in DVD mode Networked Slideshow Time Sets the interval between slides when streaming ...

Page 50: ...above and below the picture 16 9 Select if you have a widescreen 16 9 tele vision Video Output Sets the Video Output to match the method you used to connect the DVD Player to your TV Press the VIDEO OUT button repeat edly to select Composite Default Select if you connected the DVD Player to your TV using the Composite Video output S Video Select if you connected the DVD Player to your TV using the...

Page 51: ...tput DTS Sets the digital audio format of outgoing DTS Digital Theater Sound signals Select DTS and then use the keys to select Bitstream PCM or Off MP3 WMA Sets the outgoing digital audio format of MP3 WMA tracks Select MP3 WMA and then use the keys to select Bitstream PCM or Off Digital Audio Settings CD Sets the outgoing digital audio format of CD tracks Select CD and then use the keys to selec...

Page 52: ...decoder to provide virtual surround sound from the 5 1 channel analog audio outputs Select Pro Logic and then use the keys to select Auto Default Stereo audio soundtracks will be output in Dolby Pro Logic mode On All audio soundtracks will be output in Dolby Pro Logic mode Off Dolby Pro Logic is disabled Center Delay Use to delay the sound from the center speaker so that it arrives at your primary...

Page 53: ...nd then use the keys to select On or Off Surround Indicates whether or not your audio setup includes Left Surround LS and Right Surround RS speakers Select Surround and then use the keys to select On or Off Center Indicates whether or not your audio setup includes a Center C speaker Select Center and then use the keys to select On or Off Center Speaker Size Indicates the size of your center and su...

Page 54: ...ER repeat edly to set the rating from 1 Kid Safe to 8 Adult 6 If a password has already been set you will not be able to select Rating until you enter the correct password using the 0 9 keys 7 Select OK and press ENTER 8 Press SETUP or RETURN to exit the Setup menu Not all DVDs are rated DVDs that are rated higher than the level you select will not play with out entering the correct password SETUP...

Page 55: ...55 7Getting Help This Chapter shows you how to get help including troubleshooting customer support and warranty information ...

Page 56: ...k connection is functioning Sometimes restarting the access point or router solves the problem Unable to view all songs Verify that they are supported formats MP3 WMA Songs must meet the bit rate requirements MP3 80kbps WMA 48kbps If the media does not meet the requirements of the DVD the files will not be displayed Unable to see all pictures Verify that they are a supported format see page 58 Unab...

Page 57: ...and audio system The player is in Pause Slow Motion or Forward Reverse Scan Press PLAY on the remote control to return to normal playback mode No surround effect during playback of Dolby Digital soundtrack Depending on the DVD the output signal may not use all 5 1 channels but rather output monaural or stereo sound even if the soundtrack is recorded in Dolby Digital format Severe hum or noise Make...

Page 58: ...EG Image 108 by 171 pixels M3U Playlist Any MP3 Playlist file MP3 Audio 80 kbps MPEG1 2 Video 3 MB sec MPEG4 Video 3 MB sec PCT Image 1 50K PLS Playlist Any MPEG PlayList file PSD Image 1 50K TIFF Image 1 50K WMA Audio 48 kbps 1 2GHz CPU required for transcoding User selectable minimum size Formats Supported for Transcoding Streaming Media supports the following file formats for transcoding AVI files ...

Page 59: ...cess point Also referred to as ad hoc Router A router is a gateway device that determines the route of data packets as they travel from one network to another network s A router can be either a hardware device or a software application SSID The SSID Service Set Identifier allows a WLAN to be split into multiple networks each with a uniqe identifier which is programmed into one or more access points ...

Page 60: ... 40 bit 10 hexadecimal character secret key set by the user and a 24 bit Initialization Vector not under user control Some vendors refer to this level of WEP as 40 bit others as 64 bit In fact they re the same level of encryption and can interoperate The higher level of WEP encryption commonly referred to as 128 bit WEP actually uses a 104 bit 26 hexadecimal character secret key set by the user an...

Page 61: ...0C FF 44 2C 76 4C L 108 6C l 13 0D CR 45 2D 77 4D M 109 6D m 14 0E SO 46 2E 78 4E N 110 6E n 15 0F SI 47 2F 79 4F O 111 6F o 16 10 DLE 48 30 0 80 50 P 112 70 p 17 11 DC1 49 31 1 81 51 Q 113 71 q 18 12 DC2 50 32 2 82 52 R 114 72 r 19 13 DC3 51 33 3 83 53 S 115 73 s 20 14 DC4 52 34 4 84 54 T 116 74 t 21 15 NAK 53 35 5 85 55 U 117 75 u 22 16 SYN 54 36 6 86 56 V 118 76 v 23 17 ETB 55 37 7 87 57 W 119 ...

Page 62: ...he remaining period of the original warranty Please retain dated sales receipt Within the warranty period the customer pays for inbound shipping charges and GoVideo pays return shipping charges Other Warranty Coverage Commercial Industrial or Educational use has the same warranty coverage as stated in this warranty What are the Exceptions This warranty does not cover 1 Normal maintenance service s...

Page 63: ...rver Name 30 Info 30 Launching 23 Overview 23 Status 30 Updating 30 MusicMatch 22 N Naming the Player 47 Network Settings 47 O Options Tab 31 P Parental Settings 54 Password 54 Playing Audio CD MP3 CD 44 DVD 41 Movie Files 37 Music Files 36 Photo CD 44 Picture Files 38 Program Repeat Modes 43 Special Play Options 42 Playlists Adding Files to 25 Changing Order of 26 Creating 25 Creating Smart Playl...

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