EN
24
Troubleshooting
If the device is not working properly, please check whether you are able to rectify the
problem yourself
fi
rst.
Do not attempt to repair a defective device yourself!
Problem
Possible cause / solution
The device does
not work.
• Is the mains plug correctly inserted in the plug socket?
• Is the plug socket defective? Try another plug socket.
• Check the fuse of your mains connection.
• Have you set a cooking temperature?
• Have you used the timer to set a cooking time? The device only
switches on once a time has been set!
Note
: If you wish to set
a cooking time of under three minutes, you must
fi
rst turn the
timer to beyond the 3-minute mark and then set it back.
• Has the drawer been inserted correctly? The device only
works if the drawer has been inserted correctly.
• The device has overheated. Switch off the device by moving
the timer to the
0
position and pull the mains plug out of the
plug socket. Then allow the device to cool down COMPLE-
TELY.
The device swit-
ches itself off au-
tomatically during
operation.
• The device has overheated. Switch off the device by moving
the timer to the
0
position and pull the mains plug out of the
plug socket. Then allow the device to cool down COMPLE-
TELY.
The drawer con-
taining the basket
insert cannot be
inserted.
• Has the basket insert been over
fi
lled? Fill the basket insert
no more than 2/3 full with food.
You have prepared
frozen chips. The
result is not crispy.
• Have you used oil? For the preparation of frozen products,
there is generally
no
need to add any fat as most frozen
products are already prefried!
You have made
chips from fresh
potatoes. The re-
sult is not crispy.
• Use waxy potatoes. Young potatoes contain more water and
therefore take longer to cook and it is possible that they may
not go as crispy.
• The basket insert is too full, place fewer potatoes into the
device.
• The chips are cut too thick, cut them into thinner pieces.
• If necessary, spray the uncooked potatoes with a little oil
from the oil atomiser as this will make them go crispier.
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19.11.2015 13:51:08
19.11.2015 13:51:08