23
EN
Problem
Possible cause
Fix
The coffee is too
weak.
There is too much water in
the water tank (
3
).
Only pour the quantity of
water required for the number
of cups you want into the
water tank.
There is not enough coffee
powder in the permanent
fi
lter (
17
).
We recommend pouring one
heaped measuring spoon of
coffee powder per cup into
the permanent
fi
lter.
Use the
button (
8
) to
increase the coffee strength if
required.
The coffee does not
taste very good.
The device needs to be
cleaned.
Clean the device (see the
“Cleaning and Care” chapter).
The coffee powder is too
fi
ne-
ly or too coarsely ground.
Adjust the grinding
fi
ne-
ness of the coffee (or have
it adjusted) if necessary
or choose another coffee
powder.
The coffee / water mixture is
not ideal.
Adjust the mixture to your
own individual taste.
The water quality is not good. Check the water quality and
fi
lter the water if necessary.
The device switches
off during the brewing
process.
There is no longer any water
in the water tank (
3
).
Pour water into the water
tank.
A large amount of
steam is produced in
the brewing process.
The device is furred up.
Descale the device with a
standard descaling agent for
coffee machines.
During use, an
unpleasant smell is
detected.
The device is being used for
the
fi
rst time.
A smell often develops when
new devices are
fi
rst used.
The smell should disappear
once the device has been
used several times.
The device has previously
been descaled.
Rinse out the device with
clear water.
The device does not
start the brewing pro-
cess at the set timer
time.
The power supply has been
cut in between times.
As soon as the power supply
is cut, all settings (time, timer)
are cancelled.
