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2019  |  Confidential and Proprietary | Do not distribute

This is your comprehensive guide to setting up and installing Nest thermostats
Don’t have time to read through the steps? Go to the Additional Resources section to watch 

the installation video. 

If you are pre-drilling holes, use a 3/32”drill bit. If you are drilling into hard materials such as stone, 

brick, concrete or marble, use a masonry drill bit and drill.

Step 1: Switch off the power

Step 2: Remove the cover of existing thermostat

Once you’re sure the power is off, remove the thermostat’s cover. Some pop off, 

others need to be unscrewed. 

Important: Take this opportunity to also take a picture of the current wiring.

Before exposing any wiring make sure power to the system is turned off. An 

HVAC system can have multiple breakers so make sure to turn them all off. 

To check that its off, change the temperature on the thermostat 

appropriately for heating or cooling by 5 degrees and wait 5 minutes to see 

if the system turns on.

Step 3: Check system and get a wiring diagram

Let’s confirm this setup is compatible for a Nest thermostat by visiting the 

Compatibility Checker.

 Here you will also get a customized wiring diagram to 

show where to install the wires.

Incompatible wiring:
High voltage wires
If the thermostat is labeled 120V or 240V or has thick wires with wire 

nuts, the system is high voltage and isn’t compatible with the Nest 

thermostat. Do not connect the Nest thermostat to high-voltage 

wires. 

Learn more

.

Stranded wires
Nest thermostats are not compatible with stranded wires. Do not 

connect the Nest Thermostat to stranded wires. 

Learn more

.

Installation guide

Step by step

Summary of Contents for Nest Pro

Page 1: ...Nest Pro Guide Nest Thermostats Nest Pro Guide 2019 Confidential and Proprietary Do not distribute...

Page 2: ...tats so customers can live comfortably and save energy Hey there Got Feedback Tell us what you think here Section Page Technical specs Nest thermostats are smart and efficient inside and out 4 Install...

Page 3: ...for conventional systems and two stages of heating and cooling with auxiliary heat for heat pumps Nest Thermostat E Nest Learning Thermostat display Nest Learning Thermostat base Trim plate Steel pla...

Page 4: ...oz 205 4 g Base 1 4 oz 38 3 g Wireless 802 11 a b g n 2 4GHz 5GHz Wi Fi 802 15 4 2 4GHz Bluetooth Low Energy Compatibility The Nest Learning Thermostat works with 95 of 24V heating and cooling system...

Page 5: ...with add a wire products such as Venstar Heating and Cooling 1 stage of heating W1 and cooling Y1 and a second stage of either heating W2 or cooling Y2 Heat pump with auxiliary and emergency heat O B...

Page 6: ...e system is turned off An HVAC system can have multiple breakers so make sure to turn them all off To check that its off change the temperature on the thermostat appropriately for heating or cooling b...

Page 7: ...ve them Have the customer keep the current thermostat the photo of the wiring and any jumper wires the current thermostat uses in a safe place This is in case they move and can reinstall the previous...

Page 8: ...od use a 3 32 or 2 5mm drill bit Step 9 Connect the wires Connect the wires to the Nest thermostat base by following the wiring diagram that you got from the Nest Compatibility Checker Press down on t...

Page 9: ...Step 12 Set up the Nest thermostat After it s finished starting up the Nest thermostat will guide the customer through setup They will tell the thermostat a few basics about their home and their heati...

Page 10: ...urn off or are seeing delayed messages on the screen you may need a C wire Nest Pros should be using wire creation products like Fast Stat or Venstar to add a C wire Visit here for information Solve i...

Page 11: ...perature schedules turn on Eco Temperatures and even review your Energy History all from your mobile device Faces Nest thermostats show much more than just the temperature Toggle between the easy Quic...

Page 12: ...our thermostat Unlike the other wires connected to your thermostat it doesn t control heating or cooling functions In most cases Nest thermostats can charge their built in battery just using your syst...

Page 13: ...ar battery life 32 to 104 F 0 to 40 C Indoor use only White Diameter 1 9 in 50 mm Height 0 8 in 22 5 mm Weight 1 6 oz 45 g Wireless Bluetooth Low Energy Compatibility Requires an installed Nest Learni...

Page 14: ...ras you can check to see if anyone is in the house and adjust Nest thermostats accordingly The number one contributing factor to a CO event is the heating cooling systems aiding in the spread of dange...

Page 15: ...hing videos Take a look at our Nest Learning Thermostat installation video and Nest Thermostat E installation video Note Localized video content for install videos are not available everywhere Additio...

Page 16: ...ining exceedlms com student path 11799 nest thermostats Google Store Nest Learning Thermostat https store google com us product nest_learning_thermostat_3rd_gen hl en US Nest Thermostat E https store...

Page 17: ...hl en ref_topic 9300014 9371069 7029808 Google Nest Secure Go to GRT https googleretailtraining exceedlms com student path 11697 nest protect https store google com us product nest_secure_alarm_syste...

Page 18: ......

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