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2019  |  Confidential and Proprietary | Do not distribute

GETTING STARTED:

Step 10: Attach the Nest display

Hold the display so the Nest logo is right side up. Line up the pin connector on the 
back of the display and push it onto the base until it clicks into place.

Tip: If you don’t hear the display click, use your thumb to push the wires further 
into the wall. This will make sure the wires aren’t stopping the display from 
connecting to the base.

Step 11: Switch power back on

After turning the power back on, the Nest thermostat should power on 
automatically. If it doesn’t turn on, you might see a blinking red light to indicate 
that the battery is charging.

Wait for the battery to charge o

check this article

 for troubleshooting steps.

Step 12: Set up the Nest thermostat

After it’s finished starting up, the Nest thermostat will guide the customer through 
setup.

They will tell the thermostat a few basics about their home and their heating and 
cooling system so it can start working efficiently for them right off the bat.

For more on setting up 

visit here

.

Entering your Nest Pro ID

Adding your Nest Pro ID to the customer’s thermostat gives them easy access to you if they ever need help.

When installing a Nest Thermostat, the Pro Setup section will ask you if you’d like to enter your Nest Pro ID. Select 
PRO when asked if you are a PRO or HOMEOWNER to get to Pro Setup, and follow the onscreen instructions.

If the thermostat is already installed press the ring to access the main menu, turn to SETTINGS and press the ring 
again to select. Then turn the ring to NEST PRO and press to select. The thermostat will ask if you want to add your 
information.

Summary of Contents for Nest Pro

Page 1: ...Nest Pro Guide Nest Thermostats Nest Pro Guide 2019 Confidential and Proprietary Do not distribute...

Page 2: ...tats so customers can live comfortably and save energy Hey there Got Feedback Tell us what you think here Section Page Technical specs Nest thermostats are smart and efficient inside and out 4 Install...

Page 3: ...for conventional systems and two stages of heating and cooling with auxiliary heat for heat pumps Nest Thermostat E Nest Learning Thermostat display Nest Learning Thermostat base Trim plate Steel pla...

Page 4: ...oz 205 4 g Base 1 4 oz 38 3 g Wireless 802 11 a b g n 2 4GHz 5GHz Wi Fi 802 15 4 2 4GHz Bluetooth Low Energy Compatibility The Nest Learning Thermostat works with 95 of 24V heating and cooling system...

Page 5: ...with add a wire products such as Venstar Heating and Cooling 1 stage of heating W1 and cooling Y1 and a second stage of either heating W2 or cooling Y2 Heat pump with auxiliary and emergency heat O B...

Page 6: ...e system is turned off An HVAC system can have multiple breakers so make sure to turn them all off To check that its off change the temperature on the thermostat appropriately for heating or cooling b...

Page 7: ...ve them Have the customer keep the current thermostat the photo of the wiring and any jumper wires the current thermostat uses in a safe place This is in case they move and can reinstall the previous...

Page 8: ...od use a 3 32 or 2 5mm drill bit Step 9 Connect the wires Connect the wires to the Nest thermostat base by following the wiring diagram that you got from the Nest Compatibility Checker Press down on t...

Page 9: ...Step 12 Set up the Nest thermostat After it s finished starting up the Nest thermostat will guide the customer through setup They will tell the thermostat a few basics about their home and their heati...

Page 10: ...urn off or are seeing delayed messages on the screen you may need a C wire Nest Pros should be using wire creation products like Fast Stat or Venstar to add a C wire Visit here for information Solve i...

Page 11: ...perature schedules turn on Eco Temperatures and even review your Energy History all from your mobile device Faces Nest thermostats show much more than just the temperature Toggle between the easy Quic...

Page 12: ...our thermostat Unlike the other wires connected to your thermostat it doesn t control heating or cooling functions In most cases Nest thermostats can charge their built in battery just using your syst...

Page 13: ...ar battery life 32 to 104 F 0 to 40 C Indoor use only White Diameter 1 9 in 50 mm Height 0 8 in 22 5 mm Weight 1 6 oz 45 g Wireless Bluetooth Low Energy Compatibility Requires an installed Nest Learni...

Page 14: ...ras you can check to see if anyone is in the house and adjust Nest thermostats accordingly The number one contributing factor to a CO event is the heating cooling systems aiding in the spread of dange...

Page 15: ...hing videos Take a look at our Nest Learning Thermostat installation video and Nest Thermostat E installation video Note Localized video content for install videos are not available everywhere Additio...

Page 16: ...ining exceedlms com student path 11799 nest thermostats Google Store Nest Learning Thermostat https store google com us product nest_learning_thermostat_3rd_gen hl en US Nest Thermostat E https store...

Page 17: ...hl en ref_topic 9300014 9371069 7029808 Google Nest Secure Go to GRT https googleretailtraining exceedlms com student path 11697 nest protect https store google com us product nest_secure_alarm_syste...

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