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Figure 4.1-1

Figure 4.1-2

Figure 4.1-3

Figure 4.1-4

Note: 

For compatible lithium batteries, BMS status is "communication OK" after 
selecting the right battery company.

ENERGY

POWER

COM

• 

Battery Connection: 

Confirm the connection between BT and battery : polarities ( +/-) not 

reversed, refer to Figure 4.1-1

• 

On-Grid & Back-Up Connection: 

Confirm ON-GRID connected to power grid and Back-Up to 

loads: polarity (L1/L2/L3/N) not reversed, refer to Figure 4.1-2.

• 

Smart Meter & CT Connection: 

Make sure Smart Meter & CT are connected between house 

loads and grid, follow the Smart Meter direction sign on CT, refer to Figure 4.1-3.

BT not Start Up With Only Battery

Solution:

Make sure the voltage of battery is higher than 180V, otherwise battery cannot start BT up

High Power Fluctuation on Battery Charge or Discharge:

Solution:

Check if there is a fluctuation on load power.

Battery Does Not Charge:

Solution:

1. Make sure BMS communication is OK on PV Master.
2. Check if CT connected in the right position and to right direction as on the user manual page 12
3. Check if the total load power is much higher than PV power.

About Wi-Fi Configuration

Q: Why cannot see Solar-WiFi* signal on mobile devices

A:  Normally Solar-WiFi* signal could be searched right after inverter powered up. But Solar-WiFi 

signal will disappear when BT connected to internet. If need to change settings, can connect to the 
router to change. If cannot see Wi-Fi signal even not connect to router, then please try to reload 
Wi-Fi (please refer to BT user manual page 17).

Q: Why cannot connect Solar-WiFi* signal on my phone?

A:  It is the character of the Wi-Fi module that it can connect to only one device at a time. If the signal 

is connected to another device at the time for some reason, then you cannot connect to the signal.

About Battery Operation

Q: Why battery does not discharge when grid is not available, while it discharges normally when 

grid is available?

A:  On APP, Off-Grid output and Back-Up function should be turned on to make battery discharge 

under Off-Grid mode.

Q: Why there is no output on Back-Up side?

A: For Back-Up supply, the “Back-Up Supply” on PV Master App must be turned on. Under Off-Grid 

mode or grid power is disconnected, “Off-Grid Output Switch” function must be turned on as well.

Note: As turn “Off-Grid Output Switch” on, don’t restart inverter or battery, otherwise the function will 

switch off automatically.

Q: On Portal, why battery SOC has a sudden jump up to 95%?

A: This normally happens on when BMS communication fail on lithium. If battery enter float charge, 

SOC will be reset to 95% compulsively.

• 

Battery Settings, BMS Communication and Safety Country: 

After connecting Solar-WiFi* 

(* means the last 8 characters of the inverter serial No.), check on PV Master APP Param to make 
sure battery type is right what you have installed, and Safety Country is right. If not, please set it right 
in “Set” .(Figure 4.1-4)

• TROUBLE SHOOTINGS

Checking Before Turning On AC power

Problems During Operation

Operation & Answers (Q & A)

Checking as Start BT up and Turn On AC power

22

21

Summary of Contents for BT Series

Page 1: ...RETORFIT JIANGSU GOODWE POWER SUPPLY TECHNOLOGY CO LTD No 90 Zijin Rd New District Suzhou 215011 China www goodwe com service goodwe com 340 00330 00 PV Master APP SEMS Portal APP SEMS Portal website www semsportal com LinkedIn Company s offical website ...

Page 2: ... 3 MOUNTING 2 3 1 SELECT MOUNTING LOCATION 2 3 2 MOUNTING 2 4 ELECTRICAL WIRING CONNECTION 2 4 1 BATTERY CONNECTION 2 4 2 ON GRID BACK UP CONNECTION 2 4 3 SMART METER CT CONNECTION 2 5 DRED EARTH FAULT ALARM 2 5 1 DRED CONNECTION 2 5 2 EARTH FAULT ALARM 3 1 WI FI CONFIGURATION WI FI RELOAD 3 2 GEI AUTO TEST INSTRUCTION 3 3 CEI AUTO TEST FUNCTION 4 1 ERROR MESSAGE AND TROUBLESHOOTING 4 2 DISCLAIMER...

Page 3: ...f high voltage and electric shock Components of the product can be recycled This side up The package must always be transported handled and stored in such a way that the arrows always point upwards Danger of hot surface No more than six 6 identical packages being stacked on each other Product should not be disposed as household waste The package product should be handled carefully and never be tip...

Page 4: ...ements of local grid authorities or companies like AS 4777 and AS NZS 3000 in Australia Prohibit to insert or pull the AC and DC terminals when the inverter is running Before any wiring connection or electrical operation on inverter all DC and AC power must be disconnected from inverter for at least 5 minutes to make sure inverter is totally isolated to avoid electric shock The temperature of inve...

Page 5: ...ound inverter following the values in Figure 2 3 1 3 2 3 MOUNTING 2 3 1 SELECT MOUNTING LOCATION 2 1 UNACCEPTABLE INSTALLATIONS INSTALLATION INSTRUCTIONS 02 Pin Terminal 12 User Manual 1 Quick Installation Guide 1 2 2 PACKING LIST BACK UP CANNOT CONNECT IN PARALLEL ONE BATTERY BANK CANNOT BE CONNECT TO MULTIPLE INVERTERS INVERTER BATTERY INPUT CANNOT CONNECT TO INCOMPATIBLE BATTERIES BACK UP SIDE ...

Page 6: ...battery to inverter and make sure inverter is totally isolated from AC power 4 Please following requirements and step bellow strictly Use improper wire may cause bad contact and high impedance which is dangerous to the system Please be careful against any electric shock or chemical hazard Make sure there is an external DC breaker 40A connected for battery without build in DC breaker The inverter i...

Page 7: ...ut AC cable through terminal cover follow the sequence as on the right Figure 2 4 2 4 Note Please use the terminals in GoodWe components box Press the 10 connectors on cable conductor core tightly Figure 2 4 2 5 Note Make sure cable jacket is not locked within the connector 1 Connect the assembled AC cables into AC terminals with fastening torque about 2 0 2 5N m Note Connecting Back up terminals ...

Page 8: ... contact GoodWe s after service Smart Meter CT Connection Diagram Figure 2 4 2 7 Smart Meter LED Indications Declaration For Back Up Overload Protection Inverer will restart itself as overload protection happens The preparation time for restarting will be longer and longer max one hour if overload protection repeats Take following steps to restart inverter immediately Decrease Back up load power w...

Page 9: ...ing anti reverse function which could be different for different grid tied inverters Connection Diagram as below Figure 2 4 2 8 1 Put the cable through the plate as shown in Figure 2 5 1 4 2 Wiring from the No 5 and 6 holes respectively Connect DRED terminal to the right position onto the inverter Figure 2 5 1 5 Step 3 2 For Remote Shutdown Step 1 Step 2 Step 4 Screw this plate off from inverter F...

Page 10: ... Depends on household loads 1 For batteries with attached breaker the external DC breaker could be omitted 2 Please use CT A for L1 CT B for L2 and CT C for L3 And follow House K Grid L direction to do the connection Otherwise there will be an error reminded by APP Battery To Battery AC Breaker DC Breaker AC Breaker AC Breaker Loads Grid PE N L3 L2 L1 To Smart Meter AC Breaker SmartMeter AC Breake...

Page 11: ...ke the system work as customer needs 2 Monitor and check performance of the hybrid system 3 Wi Fi configuration Please download PV Master OPERATION INSTRUCTIONS from https en goodwe com Note 1 Please make sure the password Encryption Method Algorithm is right the same with the router s 2 If everything is right well the Wi Fi LED on inverter will change from double blink to quartic blink then to so...

Page 12: ... inverter check if it still happens If not it is just an occasional situation Otherwise contact GoodWe immediately Try to restart inverter check if it still happens If not it is just an occasional situation Otherwise contact GoodWe immediately Try to restart inverter check if it still happens If not it is just an occasional situation Otherwise contact GoodWe immediately Try to restart inverter che...

Page 13: ...al even not connect to router then please try to reload Wi Fi please refer to BT user manual page 17 Q Why cannot connect Solar WiFi signal on my phone A It is the character of the Wi Fi module that it can connect to only one device at a time If the signal is connected to another device at the time for some reason then you cannot connect to the signal About Battery Operation Q Why battery does not...

Page 14: ... receive data from inverter or server normally it is because communica tion problem such as battery communication and communication between inverter and the APP About Smart Meter and Power Limit Function Q How to Act Output Power Limit function A For BT system the function could be realized by 1 Make sure Smart Meter connection and communication well 2 Turn on Export Power Limit function and set t...

Page 15: ...ell please install the inverters in one day after unpacking otherwise please seal all unused terminals holes not allowed to keep any terminals holes open confirm there is no risk to have water dust in Maintemamce The inverter requires periodically maintenance details as below Make sure inverter is totally isolated from all DC and AC power for at least 5 mins before mainte nance Heat sink Please us...

Page 16: ...nd other plug connected equipment Applies to a fixed equipment downstream and including the main distribution board Examples are switchgear and other euiquipment in an industrial installation Applies to equipment permanently connected at the origin of an installation uostream of the main distribution board Examples are electricity meters primary over current protection equipment and other equipmen...

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