SERVICING
57
5.)4!29$)!'./34)##/$%3
3YMPTOMSOF
!BNORMAL/PERATION
,EGACY#OMFORT.ET
4HERMOSTAT
$IAGNOSTIC3TATUS
,%$$ISPLAY#ODES
&AULT
$ESCRIPTION
#OMFORT.ET
4-
4HERMOSTAT/NLY
0OSSIBLE
#AUSES
#ORRECTIVE
!CTIONS
.OTES
#AUTIONS
$IGIT
$IGIT
$IGIT
-ESSAGE
#ODE
s
Integrated control
module diagnostic/status
LED display shows the
indicated code.
s#OMFORT.ETTHERMOSTAT
displays ‘---‘ in the
temperature display area.
",!.+
A 2
s
Outdoor air
temp sensor
fault
AIR
3%.3/2
FLT
A2
s
Shorted sensor.
s
Open sensor.
s
Sensor
disconnected.
s
Sensor out of
range.
s
Check sensor
connection.
s
Replace open/
shorted sensor.
s
Turn power OFF prior
to repair.
s
Replace with correct
replacement part.
s
Heat pump fails to operate
in heating mode.
s
Integrated control
module diagnostic/status
LED display shows the
indicated code.
s#OMFORT.ETTHERMOSTAT
displays error message.
",!.+
A
3
s
Outdoor coil
temp sensor
fault
COIL
3%.3/2
FLT
A3
s
Shorted sensor
s
Open sensor.
s
Sensor.
disconnected.
s
Sensor out of
range.
s
Check sensor
connection.
s
Replace open/
shorted sensor.
s
Turn power OFF prior
to repair.
s
Replace with correct
replacement part.
s
Air conditioner/heat pump
fails to operate.
s
Integrated control
module diagnostic/status
LED display shows the
indicated code.
",!.+
E
5
s
Open fuse
",/7.
FUSE
E5
s
Short in low
voltage wiring.
s
Locate and
correct short
in low voltage
wiring.
s
Turn power OFF prior
to repair.
s
Replace fuse with
3-amp automotive type.
s
Air conditioner/heat pump
fails to operate.
s
Integrated control
module diagnostic/status
LED display shows the
indicated code.
",!.+
E
E
s
Board mis-
operation
).4%2.!,
FAULT
EE
s
Compressor
relay contacts
welded.
s
Replace control.
s
Turn power OFF prior
to repair
s
Replace with correct
replacement part.
s
Air conditioner/heat pump
fails to operate.
s
Integrated control
module diagnostic/status
LED display shows the
indicated code.
s#OMFORT.ETTHERMOSTAT
displays error message.
",!.+
b
0
s
Circulator
blower motor
is not running
when it
should be
running.
MOTOR
./425.
b0
s
Indoor blower
motor problem.
s
Communications
error between
indoor and
outdoor unit.
s
Check indoor
blower motor.
s
Check indoor
blower motor
wiring.
s
Check indoor unit
control.
s
Repair/ replace
any faulty wiring.
s
Repair/ replace
indoor blower
motor or control.
s
Turn power OFF prior
to repair.
s
Applies only to fully
communicating system
USING#OMFORT.ET
thermostat.
s
Replace with correct
replacement part.
s
Air conditioner/heat
pump operates at reduced
performance.
s
Air conditioner/heat pump
operating at low stage
when expected to operate
at high stage.
s
Integrated control
module diagnostic/status
LED display shows the
indicated code.
",!.+
b
9
s
Airflow is
lower than
demanded
LOW ID
AIRFLOW
b9
s
Indoor blower
motor problem
s
Blocked filters.
s
Restrictive/
undersized
ductwork
s
Indoor/ outdoor
unit miss-match.
s
Check indoor
blower motor.
s
Check filters;
clean/replace as
needed.
s
Check ductwork;
resize as needed.
s
Verify indoor and
outdoor units are
properly matched.
s
Turn power OFF prior
to repair.
s
Applies only to fully
communicating system
USING#OMFORT.ET
thermostat.
s
Replace with correct
replacement part. See
specification sheet(s)
for airflow requirements
and maximum external
static pressure.
s
See specification
sheets for approved
system matches.
3934%-42/5",%3(//4).'
PCBHR104