SYSTEM OPERATION
14
Cool Cloud HVAC Phone Application – General
Information
Examples of Cool Cloud HVAC Phone Application
Screens
NOTE: Actual screen may look different based on the
device being used.
This furnace is Bluetooth ready and functions with a
custom phone application designed to improve the setup /
diagnostic experience of the installing contractor.
Users can see specific model information, review active
diagnostic error codes, observe system status during
operation, make system menu adjustments such as the
target runtime, add site visit notes and run system testing
of all operational modes (heat / cool / fan) directly from
the phone. The phone application is also capable of
directly updating the furnace software anytime updates are
available (the application will automatically notify the user
if updates are available). Software update time could take
approximately 15 minutes to complete. The phone must
remain within Bluetooth range for only the download step
of an update. The user will be notified once the download
is completed and installation begins. At this time the phone
can be removed from the Bluetooth range if necessary
(Note: if the phone is out of range, the user will not know
when the installation has completed or what the existing
status of the installation is).
Download the CoolCloud Phone Application and create an
account to get started. A Wi-Fi/Cellular connection will be
required for account setup.
Connecting Phone Application to Furnace
When in close proximity to the furnace, the phone
application will detect the Bluetooth Network being
broadcasted by the system. Once the Bluetooth network
is selected by the user, due to security reasons, the user
will be prompted for a 3 digit access code before system
information can be displayed. The 3 digit code will be
displayed on the three seven segment displays of the
furnace control board. A sight glass is located close to the
control board that can be used to see these digits. The
user must enter the access code into the phone application
when prompted to do so in order to gain access to system
information. 3 failed entry attempts will result in a new
code being displayed on the control. If all 3 digits are not
visible from the sight glass, the user has two options to
connect.
Option 1) Perform thermostat task as instructed by the
phone application to gain access. The following steps will
explain what this task involves:
•
Step 1
, ensure the thermostat is in an idol state (no
cool, heat or fan calls). To do this, set the thermostat
fan mode to Auto (not ON) and then remove any active
heat / cool calls. This task needs to be completed within
5 minutes of the process beginning.
•
Step 2
, provide any 24VAC call to the control from the
thermostat (cooling, heating or fan will work). This task
must occur within 8 minutes after the Step 1 is complete.
•
Step 3
, remove the call that was provided during Step
2. This task must be completed within 1 minute after the
call is provided during Step 2.
