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Compass TRO Owner’s Manual – Models GP615SS, GP615CC                                                                                                 Revised 02/13/09
 

                                              

 

31

Consumer Limited Warranty 

Power Wheelchairs 

Effective June 1, 2008 

 

The following warranty is granted only to the INITIAL Consumer who has purchased our 
product and commences on the Date of Purchase by the Consumer from an Authorized Golden 
Technologies’ Provider.  The Consumer must have a warranty registration card filed with Golden 
Technologies to receive service.  This warranty supersedes all previous warranties for all power 
chair models effective June 1, 2008.  
 
The warranty covers the following power wheelchair models unless otherwise noted: 

 



 

Compass GP600 



 

Compass TRO GP615 



 

Compass GP620 



 

Alanté Jr GP200 



 

Alante’ GP201 

 

Limited Lifetime Warranty: 

In the event of defective materials or workmanship, Golden Technologies will repair or replace at our 
option any of the following 

structural frame components

 found to be defective by an authorized 

Golden Technologies representative:

 



 

Steel Frame* 



 

Frame Welds* 



 

Seat Post* 

   

  

*The GP615TRO and the GP620 are warranted for FIVE YEARS.   

 

The chair side frames for the Alero GP52 power wheelchair are guaranteed for a period of FIVE YEARS 
from the date of purchase.  

 

One-Year Limited Warranty: 

For the period of one year from the date of purchase, in the event of defective materials or workmanship, 
Golden Technologies will repair or replace at our option any of the following 

structural frame 

components

 found to be defective by an authorized Golden Technologies representative: 

    

 

 

 

 

 

 

 

 

 

     

GP-52 Only 



 

Caster Beam 



 

Anti-Tip Forks 

       



 

Caster Forks 



 

Armrests 



 

Footrest 



 

Swing-away footrests 



 

Cross Braces 



 

Back Rest Canes 

 

For the period of one year from the date of purchase, in the event of defective materials or workmanship, 
Golden Technologies will repair or replace at our option any of the following 

drive train components

 

found to be defective by an authorized Golden Technologies representative: 

 



 

Motor/Gearbox 
Assembly 



 

Brake Assembly (electrical function only) 

 

 

Note:  An increase in operating noise of the motor/gearbox DOES NOT constitute a defect.  With 

normal wear and tear, operating noise is expected to increase. 

 

For the period of one year from the date of purchase, in the event of defective materials or workmanship, 
Golden Technologies will repair or replace at our option any of the following 

electronic assemblies

 found 

to be defective by an authorized Golden Technologies representative: 

 



 

Electronic Controller 



 

Battery Charger 



 

Wire Harness(es) 

(excludes boot covers) 

 

Note:  While charging batteries, it is normal for the battery charger to heat up.  Heat coming from the battery charger 

DOES NOT constitute a defect. 

 

 
 

Summary of Contents for Compass TRO

Page 1: ...ass TRO Owner s Manual Compass TRO Center Wheel Drive Power Chair GP615 SS GP615 CC 401 Bridge Street Old Forge PA 18518 Tel 800 624 6374 Fax 800 628 5165 www goldentech com Y O U R L I F E I N M O T I O N ...

Page 2: ...Inc concerning your power chair Your Compass TRO Model __________________ Serial Number _______________ Date of Purchase _______ Body Color __________________ Options ________________ Your Golden Technologies Inc representative or dealer Name ____________________________________ Company ________________________________ Address _________________________________ Please remember to fill in and return...

Page 3: ...615CC Revised 02 13 09 3 CONTENTS INTRODUCTION 4 SAFETY 5 8 EMI RFI 9 SPECIFICATIONS 10 ASSEMBLY 11 15 COMFORT SETTINGS 16 21 OPERATION DIAGNOSTICS 22 27 BATTERY CHARGING 28 CARE AND MAINTENANCE 29 DISASSEMBLY 30 WARRANTY 31 REGISTRATION CARD 33 ...

Page 4: ...ologies Inc cannot be held responsible for personal injury or property damage resulting from the unsafe or the improper use of any of our broad range of health and personal mobility products Our Research and Development Department our Quality Control Department and our Engineering Department have used the latest product specifications and the latest product design information to produce this owner...

Page 5: ...ction on page 26 Flip up the armrests If your chair is equipped with leg rests move them to the sides If your chair is equipped with a footrest flip it to the up position GETTING ON YOUR Compass TRO While being careful not to entangle yourself in the leg rests or the footrest seat yourself comfortably and securely on the seat Adjust the leg rests or flip down the footrest Flip down the armrests Fa...

Page 6: ...imb an incline that is greater than the maximum incline stated in the specifications section of this manual If while you are driving down a slope your chair starts to move faster than you feel is safe gently release the joystick and allow your Compass TRO to come to a stop When you feel that you again have control of your power chair adjust the speed control to a lower setting then push the joysti...

Page 7: ...ver back up or down a step or curb Never operate your Compass TRO while you are under the influence of alcohol Do not operate or store your power chair where it will be exposed to rain snow mist and below freezing temperatures Do not operate your power chair on slippery icy or salted surfaces Never sit on your power chair when it is in freewheel mode and on an incline or decline Do not sit on your...

Page 8: ...RO power wheelchair NEVER TRANSFER ONTO OR OFF OF THIS POWER WHEELCHAIR USING THE SEAT BACKREST FOR SUPPORT DURING TRANSFER THE SEAT BACK MAY FOLD DOWN AND MAY CAUSE YOU TO LOSE YOUR BALANCE AND COULD RESULT IN PERSONAL INJURY NEVER TRANSFER ONTO OR OFF OF THIS POWER WHEELCHAIR USING THE SEAT ARMRESTS FOR SUPPORT DURING TRANSFER DOING SO MAY RESULT IN PERSONAL INJURY OR DAMAGE ...

Page 9: ...gy is capable of providing 20 V m of immunity to EMI RFI which would provide useful protection against common sources of interference Based on that determination the FDA has written to the manufacturers of power wheelchairs and asked them to test their new products to be certain that they provide a reasonable degree of immunity to EMI RFI The FDA suggests that power chairs should have an immunity ...

Page 10: ...5 degrees Armrest Width Adjustable Width of Seat 6 Width of Seat 6 Armrest Height Adjustable Measured from seat cushion 8 9 10 8 9 10 Seat Heights Ground to Top of Seat Minimum Seat Height NF22 Batteries 20 20 Maximum Seat Height NF22 Batteries 23 23 Seat Back Heights Ground to Top of Headrest Headrest Not Extended Solid Pan or Captain s Chair 37 41 37 41 Headrest Extended Solid Pan or Captain s C...

Page 11: ...emble the power chair for your use NOTE You will need only basic tools If you do not have the required tools or if you do not feel capable of safely assembling your power chair please contact your local Golden Technologies Inc representative Main Components 1 Frame with power module controller cable connectors for battery cables 2 Battery box cover 3 Seat assembly 4 Joystick 5 Batteries Two NF22 M...

Page 12: ...ket See figure 1 2 Insert the 4 Allen head screws with lock washers through the bracket and into the holes in the joystick 3 Use an Allen wrench to tighten the screws 4 Connect the joystick cable to the controller cable See figure 2 5 Use the provided Velcro tie wraps and under arm clip to secure the controller cable to the armrest bracket Figure 1 Figure 2 Allen head screws Joystick Bracket Joyst...

Page 13: ...ont and rear seat lock handles and slide the seat until all 4 of the seat guides are out of the receivers INSTALLATION The seat can be installed from either side of the power chair 1 To install the seat align the seat guides front and rear with the seat receivers front and rear 2 Slide the seat towards the center of the power chair until the seat locks securely in place The front and rear locks mu...

Page 14: ... GP615CC Revised 02 13 09 14 ASSEMBLY Accessing the batteries After removing the seat locate the 2 Battery Box Cover Locks Depress both locks and lift the cover Note On the inside of the battery box cover there is a battery connection diagram ...

Page 15: ...s shown in Figure 7 Secure the batteries in place using the hook and loop straps 2 Use the screws washers and nuts provided to connect the positive red booted connector of each cable to the positive terminal of each battery See figure 8 3 Use the screws washers and nuts provided to connect the negative black booted connector of each cable to the negative terminal of each battery 4 Connect the conn...

Page 16: ... angle 6 Joystick bracket length Make certain that the power to your Compass TRO is turned off before making any adjustments to eliminate the risk of the joystick being accidentally bumped and activating the power chair If you do not feel capable of safely making these adjustments please contact your local Golden representative Seat height adjustment The seat frame is a 4 post design that is adjus...

Page 17: ...the ball detent pins through the towers and seat receiver legs Leave the seat guide adjusting bolts loose Slide the seat into the receivers adjust seat to the desired height and angle using the 4 detent pins Leave the seat in the seat receivers and tighten the seat guide adjusting bolts This process is more easily accomplished with two people Note seat receivers must be 2 higher when using NF22 ba...

Page 18: ...eset positions 3 Repeat step 1 until the headrest is at the desired height Figure 10 Figure 11 BACKREST ANGLE ADJUSTMENT NOTE The backrest can be folded down to minimize chair height during transport 1 Pull up on the adjustment lever see figure 11 and push against the backrest until the backrest is in the desired position 2 Release the lever 3 To return the backrest to the upright position pull up...

Page 19: ...kwise to increase the footrest angle 3 Use a wrench to turn the adjustment bolt clockwise to decrease the footrest angle Figure 12 FOOTREST HEIGHT ADJUSTMENT 1 Remove front cover 2 Use an Allen wrench to remove the bolts indicated in figure 13 3 Slide the footrest to the desired height 4 Align the bolt holes in the footrest and the footrest bracket 5 Install and tighten the bolts Figure 13 Footres...

Page 20: ...footrest adjustment screws 3 Slide the footrest plate to the desired position and tighten the adjustment screws NOTE The maximum extended length is not at the end of the slots FOOTREST EXTENSION ADJUSTMENT 1 Place the footrest extension onto the footrest as shown below 2 Install the footrest extension bolt 3 Install a lock washer and locknut on the bolt and tighten securely 4 Tighten the set screw...

Page 21: ...ave to raise or lower the armrest until it aligns with the nearest locking position 3 Tighten the height adjustment knob JOYSTICK BRACKET LENGTH ADJUSTMENT 1 Loosen the setscrew that adjusts the joystick position See Figure 15 2 Slide the joystick bracket in or out of the joystick holder to desired position 3 Tighten the setscrew ARMREST WIDTH ADJUSTMENT 1 Loosen the adjustment knobs at the rear o...

Page 22: ...r indoor driving we recommend that you select the lowest speed setting For outdoor driving we recommend that you select a speed setting at which you feel comfortable safe and in control of your power chair Familiarize yourself with the features of your Compass TRO described below and follow the instructions to safely operate your power chair DRIVING The Joystick On Off Switch Push the on off butto...

Page 23: ...stick The joystick see figure 17 on previous page controls the speed up to the maximum limit set by the speed control knob and direction of your power chair NOTE When you are not pushing on the joystick or when you release the joystick the joystick will automatically return to the neutral position the chair will decelerate as the electromagnetic brakes are applied and come to a smooth stop Pushing...

Page 24: ...rge LEDs in the array will begin to turn off in descending order A single lit red LED indicates the lowest state of operable charge on the batteries The batteries should be charged immediately NOTE To ensure a dependable battery charge we recommend that you charge the chair s batteries overnight Doing this will prolong the life of the batteries and spare you loss of operational power while you are...

Page 25: ...brake fault Check the right park brake connections and cabling 6 Left park brake fault Check the left park brake connections and cabling 7 SHARK Control Unit Fault Check the SHARK Communications Bus con nections and wiring Replace the Control Unit 8 SHARK Power Module Fault Check SHARK connections and wiring Replace the Power Module 9 SHARK Communications Fault Check SHARK connections and wiring R...

Page 26: ...icroprocessor monitors the operating temperatures of the controller In the event of excessive heat occurring in the controller the controller will decrease the speed of your chair This is done to reduce the load on the electrical system and allow the components to dissipate heat The controller will automatically set the chair s speed back to full normal when the operating temperature returns to no...

Page 27: ... power to the chair and wait for five minutes when the chair suddenly loses speed or power Doing so will allow the overheated electrical components to cool to their normal operating temperatures SWING AWAY DESK ARM Your Compass TRO is equipped with a swing away desk arm that provides you with the convenience of positioning your chair close to a work surface such as a table or desk To swing the des...

Page 28: ...when almost full CHARGING THE BATTERIES Your Compass TRO s charging system is designed for your safety and for your convenience Follow the steps below to recharge the batteries 1 Position your Compass TRO close to a standard wall electrical outlet 2 Turn off the power on the joystick 3 Remove the charger from the SEAT POCKET See figure 24 4 Insert the matching charger plug into the joystick s char...

Page 29: ...tain that they are not corroded Also check to see that the terminals are securely tightened Cleaning Use only a water dampened soft cloth to clean the ABS shroud The shroud has a protective coat that is very easy to maintain NOTE Do not use free flowing water to clean your Compass TRO Water and extreme temperatures are the main elements that can adversely affect your power chair and its performanc...

Page 30: ...attery handles to lift the batteries out one at a time Note The batteries weigh 39 pounds each Please get help if you do not feel capable of safely lifting that much weight For Replacement After removing the seat and battery box cover 1 See pages 13 and 14 2 Disconnect the battery connectors and unfasten battery straps 3 Use the battery handles to lift the batteries out one at a time 4 Remove the ...

Page 31: ... the period of one year from the date of purchase in the event of defective materials or workmanship Golden Technologies will repair or replace at our option any of the following structural frame components found to be defective by an authorized Golden Technologies representative GP 52 Only Caster Beam Anti Tip Forks Caster Forks Armrests Footrest Swing away footrests Cross Braces Back Rest Canes ...

Page 32: ...on maintenance or storage Commercial use or use other than normal Repairs and or modifications made to any part without the specific consent of Golden Technologies Exceeding the specified weight capacity of the unit Accessories other than those supplied or approved by Golden Technologies Failure to adhere to the product instructions Acts of Nature such as lightning strikes earthquakes etc Circumst...

Page 33: ...read and fully understand _________ My Golden Compass TRO s Owner s Manual especially the sections on operating instructions safety guidelines maintenance and battery instructions _________ Compass TRO Warranty Battery Instructions only sealed lead acid GEL cell or AGM type batteries should be used Batteries must also be sealed deep cycle and maintenance free or battery will hinder vehicle perform...

Page 34: ...15CC Revised 02 13 09 34 Shown with Motion Concepts Tilt Seating System Purchased Separately 401 Bridge Street Old Forge PA 18518 Tel 800 624 6374 Fax 800 628 5165 www goldentech com Y O U R L I F E I N M O T I O N Compass TROOwner sManual 073008 ...

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