TROUBLE SHOOTING
With proper installation and maintenance, your new Gas Fireplace
should provide years of trouble-free service. If you do experience a
problem, refer to the trouble shooting guide shown below. This guide
will assist a qualified service person in the diagnosis of problems and
the corrective action to be taken.
SYMPTOM POSSIBLE CAUSE CORRECTIVE ACTION
1. Spark ignitor will not light
A. Defective ignitor (no
1. Check for spark at
pilot after triggering
spark at electrode).
electrode and pilot; if no
spark exist and electrode
wire is properly connected,
replace ignitor.
B. Defective or misaligned
1. Using a match, light
electrode at pilot (spark
pilot. If pilot lights, turn
at electrode)
off pilot and trigger the
red button again. If pilot
lights, an improper gas/
air mixture caused the
bad lighting and a longer
purge period is recom-
mended. If pilot will not
light - check gap at
electrode and pilot
should be 1/8 inch to
have a strong spark. If
OK, replace pilot
C. No gas or low gas
1. Check remote shut off
Pressure
valves from fireplace.
usually there is a valve
near the fireplace and
sometimes there is a
valve near the main.
there can be more than
one valve between the
fireplace and main.
2. Low pressure can be
caused by a variety of
situations such as a
bent line, too narrow
diameter of pipe or even
low line pressure.
Check for kinked lines.
If none, consult with
Plumber or gas supplier.
If L.P. Gas is used you
may be out of fuel.
14
IMPORTANT: Any safety screen or guard removed for servicing an appliance must be
replaced prior to operating the appliance.
