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Problem

 

Possible Cause

 

Prevention/Solution

 

Burner(s) will not 
light using ignition.

 

Wire and/or electrode covered 
with 

 

cooking residue. 

 

Electrode cracked or broken 

 

"sparks at crack”.

 

 

Electrode tip not in proper 
position.

 

 

Wires are loose or disconnected.

 

 

Wires are shorting (sparking) 
between ignition and electrode.

 

 

Dead battery.

 

Clean wire and/or electrode with rubbing 

 

alcohol and clean swab.

 

Replace electrode(s).

 

Reconnect wires or replace electrode/wire 

 

assembly.

 

Replace ignition wire/electrode assembly.

 

Replace with a new AA battery.

 

Burner(s) will not

 

Light using match 
stick.

 

No gas flow. 

 

Coupling nut and regulator not 
fully connected. 

 

Obstruction of gas flow. 

 

Disengagement of burner to valve. 
Is grill assembled correctly? 

Check to see if ULPG tank is empty. If ULPG 
tank is not empty, refer to 

"Sudden drop in 

gas flow".

 

Turn the coupling nut until solid stop.  
Clear burner tube(s).

 

Reengage burner and valve.

 

Check steps in assembly instructions.

 

Sudden drop in 
gas flow or low 
flame.

 

Out of gas. 

 

Excess flow valve tripped.

 

Check for gas in ULPG tank.

 

Turn off knobs, wait 30 seconds and light grill. 
If 

 

flames are still low, turn off knobs and 

ULPG tank valve. Disconnect regulator. 
Reconnect

 

regulator and leak test 

(Procedure located 

on Page 2 of this manual)

. Turn on ULPG 

tank valve, wait 30 seconds and then light 
grill.

 

Flames blow out.

 

High or gusting winds. 

 

Low on ULPG gas.

 

 

Excess flow valve tripped.

 

Turn front of grill to face wind or increase 
flame height.

 

Refill ULPG tank.

 

Refer to 

"Sudden drop in gas flow" 

above.

 

Flare-up.

 

Grease buildup. 

 

Excessive fat in meat.

 

 

Excessive cooking temperature.

 

Clean grill.

 

Trim fat from meat before grilling.

 

Adjust (lower) temperature accordingly.

 

Persistent grease 
fire.

 

Grease trapped by food buildup 
around burner system.

 

Turn knobs to OFF. Turn gas off at ULPG 
tank. Leave lid in position and let fire burn out.

 

After grill cools, remove and clean all parts.

 

Flashback

 

(fire in burner 
tube(s).

 

Burner and/or burner tubes are 

 

blocked.

 

Turn knobs to OFF. Clean burner and/or 

 

burner tubes.

 

Troubleshooting 

Page 23 

Summary of Contents for GBQC100

Page 1: ...Operating Instructions Chef 4 Burner BBQ Model GBQC100...

Page 2: ...mpletely satisfied with assembly of your BBQ Please refer to your user manual for operating instructions further information or trouble shooting before you call the Customer Service number listed with...

Page 3: ...ating the knob to the open position Using a brush or spray bottle apply the soap solution to the gas line and each join in the gas line including The gas connection at the inlet of the BBQ The gas hos...

Page 4: ...collect in low areas proper ventilation is extremely important Keep the ventilation opening of the ULPG cylinder enclosure free and clear from obstruction and debris Do not insert any foreign objects...

Page 5: ...walls Refer to Figure 2 and Figure 3 Within a partial enclosure that includes an overhead cover and more than two walls the following shall apply At least 25 of the total wall area is completely open...

Page 6: ...e hose must remain free of kinks and sharp bends Never puncture or put stress on the hose or fittings Hose connection is located at the lower front area on the right side wall of the main body of the...

Page 7: ...re turned off before disconnecting the regulator from the cylinder 3 Do not smoke or use a naked flame near the BBQ or gas cylinder while disconnecting the gas line between the BBQ and gas cylinder 4...

Page 8: ...amaged gas valve 2 Never fill the gas cylinder beyond 80 capacity 3 Always have the gas cylinder filled by an authorized ULPG supplier 4 If you have any questions concerning assembly or operation cons...

Page 9: ...ll void your Warranty Never move the BBQ during use The use of unauthorised parts will void your Warranty and can create an unsafe environment and conditions of use Never use charcoal or any other sol...

Page 10: ...Parts Diagram Page 9...

Page 11: ...he shelf should lie towards the wheel legs The shelf is fitted to the assemblies using 4pcs M6 x 30 screws and 4pcs M6 flange nuts 2pcs each side Step 1 On the left leg panel assembly this one has the...

Page 12: ...M6x12mm screws through the bracket and into the holes in left side panel of the main body the M6 nuts are fitted from the inside Step 3 With the assembly standing upright on the legs and wheels fit t...

Page 13: ...nt curved fascia panel is additionally secured by one M4 x 8mm self tapping screw NOTE This is a self tapping screw ensure the screw is in tight until the fascia cannot move IMPORTANT If the screw is...

Page 14: ...urner The ends of the flame tamer locate on brackets inside the main body The flame tamers just sit on these brackets above the burners Step 8 Place the cast iron hotplate and grill plate onto the top...

Page 15: ...holes on either side NOTE The up stand goes to the back Step 10 Slide the Drip Tray into position from the rear of the BBQ The hole in the Drip Tray must be located away from the gas bottle position S...

Page 16: ...illed at petrol station or swapped for similar cylinder Place the cylinder in position on the gas bottle bracket of the BBQ under the left hand side burner so that the bracket sits through the neck of...

Page 17: ...eep upright Never allow the flexible gas supply hose or any electrical cord to come in contact with any heated surface of the BBQ Never lean heavily on the side shelves of your BBQ or attempt to trans...

Page 18: ...cannot be achieved consult your retailer before proceeding Note Failure to follow the lighting procedures correctly can lead to a hazardous condition Controlling the flames The knobs have three basic...

Page 19: ...le bit of flare up as well as the resulting smoke is a good thing It s what gives BBQd food that unique outdoor flavour But if it happens too often or if the flame last more than a couple of seconds y...

Page 20: ...er more even finish Foods require less attention and less basting because the heat is less intense and moisture is more easily retained Grilling Food may be cooked in about 3 4 the usual time producin...

Page 21: ...oof cover These are available from most BBQ retailers BBQ Covers All BBQ s must be stored with a BBQ cover when not in use regardless of whether the BBQ is stainless steel or powder coated as per the...

Page 22: ...vered under Warranty To ensure that spotting and discoloration does not become worse and more visible resulting in permanent damage to your BBQ it should be cleaned and removed straight away This is b...

Page 23: ...t is a good idea to line the fat tray with aluminium foil to assist with cleaning Ensure there is a hole in the foil to allow fats and oils to drip through into the drip cup below Also placing absorbe...

Page 24: ...s in assembly instructions Sudden drop in gas flow or low flame Out of gas Excess flow valve tripped Check for gas in ULPG tank Turn off knobs wait 30 seconds and light grill If flames are still low t...

Page 25: ...ed noise can be heard from spark module Output lead connections not completed Are output connections on and tight Remove and reconnect all output connections at module and electrodes Sparks are presen...

Page 26: ...hould be filled out at the time of purchase It is in your interest to make sure this is done Please note BBQ covers if included are not covered under the Warranty If the product is to be replaced cann...

Page 27: ...ox 100707 NSMC Auckland New Zealand Monday Friday 8am 5pm Phone 0800 232 633 Website www goldair co nz TECHNICAL SPECIFICATION Model No GBQC100 Gas Type ULPG Injector Size 0 94mm Total Gas Consumption...

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