Group of Gold Line
180 West Beaver Creek Road
Richmond Hill, Ontario
L4B 1B4
Canada
Tel:905.709.3570
Fax: 905.709.6901
www.GLIPFone.com
23
A: When you receive a voice message, an email will automatically be sent to
your email account containing a .wav file. This file can then be played
using any audio player on your computer.
21.
Q: How long will the phone ring before a call is forwarded to Voicemail?
A: The phone will ring for 30 seconds.
22.
Q: Why are all my calls going to voicemail?
A: You may have activated the “send all calls to voice mail” service. Dial *53
to deactivate it.
23.
Q: I forgot my Voicemail PIN. How do I get a new one?
A: Call our customer service center by dialing *0 or Toll-free number
1.866.709.4545. The representative will ask you some questions for
identification purposes and will give you a new temporary PIN.
24.
Q: How do I activate and deactivate the GL phone services?
A: Please refer to Chapter 6, Page 20 of this manual.
25.
Q: Why are all my forwarded calls going to my GL Voicemail?
A: Your account has insufficient funds. Call customer service or go to
www.glipfone.com to recharge your account.
26.
Q: How many voicemail messages can I have in my mailbox at any one time?
A: There is no limit on the number of voicemails you are able to have.
27.
Q: How can I personalize my Voicemail PIN?
A:
Dial *4
Select the advanced options
Press
5
to change your PIN
28.
Q: I have more than one telephone number assigned to my account. How
many voice mails do I have?
A: Your voice mail is assigned to your unique GLIPFone number. So it is not
necessary to configure another voice mail for you.
