background image

 

 

 

Group of Gold Line 
180 West Beaver Creek Road 
Richmond Hill, Ontario

 

L4B 1B4

 Canada

 

Tel:905.709.3570 

Fax: 905.709.6901 

www.GLIPFone.com 

 

18

Chapter 6 

Star Command Services and Messages 

 

GLIPFone, like other telephone services, provides many different services for its 
users.

 

All these services are available by default in the factory settings of the phone. 

Commands start with * followed by one or two numbers or characters. For ease of 
use, these services are activated and deactivated using almost the same procedure. 

For instance, call waiting is activated by *68 and is deactivated by *78. Also, if you 
want to reset all star commands to the default mode, you can simply use *99. 

 

M

M

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s

s

s

s

a

a

g

g

e

e

 

 

y

y

o

o

u

u

 

 

h

h

e

e

a

a

r

r

 

 

N

N

o

o

t

t

e

e

s

s

 

 

D

D

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e

a

a

c

c

t

t

i

i

v

v

a

a

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F

F

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c

c

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m

m

m

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d

 

 

F

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Customer Service 

response 

24/7 customer service 

access

 

*0#

 

Customer Service

 

At this time you 

have # dollars and # 

cents available for 

this call. 

Balance check through 

star commands

 

*1#

 

Credit 

Announcement

 

Enter your password 

Access to voice mail 

option with a personal 

password

 

*4#

 

Check Voice Mail

 

 

A list of services will be 

accessed

 

*9#

 

Help

 

The Speed Dial you 

specified was set 

Speed dial number is 

between 0 to 99 

*51*0-99*# 

*41*speed dial number*1(area 

code)+number*# 

 

*41* speed dial number*011+(country 

code)+number*# 

Speed Dial 

Credit Balance 

Announcement is ON 

or OFF 

Activate or deactivate 

the announcement of 

the credit balance at the 

start of each call

 

*52# 

*42#

 

Activate Duration 

Announcement

 

Send All Calls To 

Voicemail is ON or 

OFF 

All calls will be 

forwarded to voice 

mailbox without ringing 

*53# 

*43# 

Send all Calls to 

Voice Mail 

Call Forwarding is 

ON or Call 

Forwarding is set to 

a chargeable 

number. Please 

ensure that your 

account has enough 

funds. 

Calls to callee’s principal 

number are forwarded 

to another number 

*71# 

*61*1(area code)+number*# 

 

*61*011+(country code)+number*# 

Call Forwarding 

Forward No Answer 

is ON or Forward No 

Answer is set to a 

chargeable number. 

Please ensure that 

your account has 

enough funds. 

If the callee doesn’t 

answer a call, call is 

forwarded to another 

number or to voice mail 

*72# 

*62*1(area code)+number*# 

 

*62*011+(country code)+number*# 

Forward No 

Answer 

Forward Busy is ON 

or Forward Busy is 

If the callee is busy on a 

call, a second incoming 

*73# 

*63*1(area code)+number*# 

 

Forward Busy 

Summary of Contents for glipfone

Page 1: ...et Connection 10 d Dialup Connection 11 e The Final Step 13 Chapter 4 1 Customizing Phone Setting 14 a Handset and Speaker Volume 14 b Ringer Volume and Type 14 2 Phonebook on the IP Phone 14 a Adding...

Page 2: ...is a telephone that operates over Internet rather than over telephone lines It is a voice over IP VoIP telephone service that converts voice into IP packets and vice versa Because it is VoIP telephon...

Page 3: ...Tel 905 709 3570 Fax 905 709 6901 www GLIPFone com Chapter 2 Keypad Figure 3 2 K Ke ey y P Pa ad d I Im ma ag ge e N No ot te e 1 FLASH LIGHT When receiving an incoming call or a voice message this li...

Page 4: ...4 IN VOL To adjust incoming volume 5 SPEAKER For hands free operation when dialing numbers 6 HOLD To hold a call This key also disconnects the Internet connection 7 NET To check the Network status 8...

Page 5: ...a ad d I Im ma ag ge e N No ot te e 4 12 TRANSFER To transfer a call 13 RE DIAL MODEM Redials the last dialed number Also works as a send button after a phone number is entered Moreover the dial up mo...

Page 6: ...p 1 Please take the IP Phone and the handset out of the package Connect the handset to the IP phone by plugging one end of the handset cord into the socket under the IP Phone and the other end of the...

Page 7: ...4 Ways of Connection Setup There are 4 different ways to setup the GLIPFone connection depending on your Internet connection type a Integrated Router DSL Modem Connection If you have an integrated rou...

Page 8: ...DSL Modem Connection If you connect to the Internet through your telephone line DSL modem you should connect your IP phone as shown below One RJ 45 cable connects the DSL modem to the WAN port in your...

Page 9: ...re III Enter 135 as password and press OK Menu IV Choose Network by pressing OK Menu again V Scroll down the menu using down with up down keys and select the PPPoE VI Change the PPPoE option to Yes PP...

Page 10: ...nternet Connection If you connect to the Internet directly through a wall jack via a RJ 45 cable you can simply connect the wall jack to the WAN port of your IP Phone and connect your PC to Internet v...

Page 11: ...shiny cable to the telephone wall jack and insert the other end in to the socket between 7V Power and WAN socket of your IP Phone Please remember that your IP Phone will never work with traditional t...

Page 12: ...rk by pressing OK Menu again V Change the NO ModemOn to Yes ModemOn by pressing OK Menu again VI Use the up down key and select Dial Number in the menu by pressing OK Menu VII Enter the telephone numb...

Page 13: ...matically attempt to dial 3 times z If you try to make an outgoing call while not connected to the internet the built in modem will automatically attempt to connect to the Internet z You can disconnec...

Page 14: ...a b Ringer Volume and Type i To adjust ringer volume you must follow the instructions below 1 Press the OK Menu 2 Select View 3 Choose Network Value 4 Select IP Address 5 Enter the IP address in your...

Page 15: ...telephone number for the above entered name and then press OK Menu f Repeat the above directions to add more numbers b Accessing the Phone Book a Press PhoneBook key b From the menu choose PhoneBook b...

Page 16: ...1B4 Canada Tel 905 709 3570 Fax 905 709 6901 www GLIPFone com 3 Setting Speed Dial on IP Phone 15 a Press PhoneBook key b In the menu choose Speed dial by pressing OK Menu Key c In the new menu use t...

Page 17: ...number c Press or OK Menu c For international calls a Pick up the handset or press the speaker key b Dial 011 country code area code telephone number c Press or OK Menu If you call a regular phone fr...

Page 18: ...3570 Fax 905 709 6901 www GLIPFone com 17 c Dial the number or office extension to which you want to transfer the call d After you hear a non typical dial tone hang up 4 Redialing the Last Number Dial...

Page 19: ...oice mail option with a personal password _ 4 Check Voice Mail A list of services will be accessed _ 9 Help The Speed Dial you specified was set Speed dial number is between 0 to 99 51 0 99 41 speed d...

Page 20: ...74 64 Do Not Disturb Caller Id Block is ON or OFF Caller s phone number is hidden from the callee 75 65 Call Id Block Anonymous Call Rejection is ON or OFF A call with a blocked id is rejected by cal...

Page 21: ...4 Record your temporary greeting 5 Change your password Return to main menu 1 New Messages 2 Change Folders 3 Advanced options 0 Mail Box Option Help Exit Enter your password 1 Send a reply 3 Hear th...

Page 22: ...my Internet connection Will my service still work A No the service will not work in these situations It will work automatically when the Internet connection is re established or when power is restore...

Page 23: ...warding feature A When you forward your telephone number to another phone number you will be charged according to the rate of the forwarded phone number Remember that if you forward your phone to a GL...

Page 24: ...ber 1 866 709 4545 The representative will ask you some questions for identification purposes and will give you a new temporary PIN 24 Q How do I activate and deactivate the GL phone services A Please...

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