When swapping the batteries, please hold the battery grip with one hand and hold the battery
sideways with the other hand. Carefully pull out or insert it to avoid the risk of the battery
dropping.
If you need to swap more than one battery at a time, you can place the batteries on a clean
ground next to the GoStation®, and then operate them one at a time in order.
When the battery pops out, it will protrude about 30 cm from the panel of the GoStation®.
Please ensure that the area of 30 cm in front of the GoStation® is clear when swapping the
batteries. Do not park vehicles, place objects or stand in this area, and pay attention to the
safety of surrounding personnel and children, to avoid bumping into the battery or GoStation®.
The GoStation® will pop out the battery(s) with the highest electricity in the station for
immediate use. Therefore, if all the batteries are charging, you may get battery(s) that are not
fully charged.
If the battery(s) you insert has higher electricity than all existing batteries in the GoStation®, the
original battery(s) will be returned.
Please be sure to swap the batteries at least once every 30 days. If you expect not to use
Smartscooter® for more than 30 days, you can contact Gogoro Network® to suspend your
energy service contract.
5.1.4 Battery Swapping Service for Handicapped
In order to help handicapped user swap batteries more conveniently, if you arrive at GoStation®
in Gogoro stores and service centers during business hours, the Gogoro personnel can help
you swap the batteries.
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