5) Limited warranty and return policy
The gogogate product comes with a one (1) year warranty against mechanical and electrical defects provided the products have been used in accordance
with the documentation provided. The 1 year warranty period begins as of the purchase date by the user of the device. If customer does not have original
proof of purchase, REMSOL will determine warranty eligibility via the manufacturing date.
If our product fails we will either 1) replace or repair your product or 2) decide to refund you the purchase price paid for the product and the foregoing will
be the customer sole remedy for breach of this warranty. Products may be replaced by refurbished units or by different models of similar functionality. You
also understand that above options will be implemented at the complete discretion of REMSOL LLC.
Our limited warranty is transferable from original customer to subsequent owner but the warranty period will not be extended in duration or coverage as a
consequence of this transfer in ownership.
REMSOL assumes no warranty obligation with regards to a) normal wear and tear, b) products with no workmanship or product defects, c) misuse, abuse,
negligence accidents, fraud, c) use of improper voltage (this is a low voltage device), d) acts of God, e) non authorized or non intended use of the product,
f) consumable parts such as batteries.
Your Right to Return and Returns Policy
You may return purchased Products for any reason for a full refund of the Product purchase price actually paid within 15 working days following the date
you receive the Products, subject to compliance with the following:
· You must obtain a REMSOL return reference number. This number may be obtained from REMSOL by calling us on designated telephone numbers
mentioned on the REMSOL websites or by requesting the number via email: [email protected].
· The REMSOL return reference number must be prominently displayed on the outside of the parcel in which the Products are returned.
· Your REMSOL invoice must be enclosed with the returned Products. Products must be returned in the original packaging, in “as new condition”, and with
all component products, parts, accessories, guarantee cards, manuals and other documents and items. Customer is expected to re-package the product
properly in order to avoid damage during transportation and to ship the product to REMSOL at Customer’s own cost.
If you return Products (1) which have been damaged or used, (2) after the 15 working days returns period (or other longer period specified by applicable
law), (3) parts of which, including components, included products, accessories, packaging, boxes, documents and/or other items are damaged or missing,
or (4) without pre-paid delivery, REMSOL retains the right either to refuse to refund Product purchase price (subject to applicable local law), or to charge
you repair, restocking or related fees and delivery charges. REMSOL may in that case deduct those fees and charges from any payments to be refunded
to you.
Please refer to our website for more detailed information on product warranty and returns.
Summary of Contents for Gate
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