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P a g e
WARRANTY CONDITIONS
Any warranty is subject to: correct installation, use and maintenance of the unit.
All our appliances have a 2 year guarantee (except inserts running with wood – closed fireboxes running with wood)
against any defect starting on the date of purchase. This guarantee is subject to the inspection of the installation, use
and maintenance conditions described in the instruction manual supplied with the appliance.
Parts that are in direct contact with high temperatures
and that could undergo distortions caused by wear and tear
are
guaranteed for 1 year
. This includes:
1.
Decorative panels, side panels, grills, front hearth floors, grates.
2.
Guide plates, baffles, valves, ash pits, air channels and fire-bricks.
3.
Articulation mechanisms (Door hinges and handles etc.)
4.
Fans , thermostats for overheating of appliances equipped with blast engine
5.
Temperature control elements, oven thermostats, and for fan heated gas/electric cookers
6.
Burners, catalysers, burner rings for fuel appliances
7.
Boilers for central heating and cooking systems for wood/coal.
Our appliances have been specially designed to facilitate replacing of these parts.
Some parts have a longer guarantee:
3 years for cast iron or steel heating body of our boilers for central heating.
Wood-burning Inserts and closed fireboxes running with wood, have a 5 year warranty (only the heating body,
parts
in direct contact with high temperatures and undergoing wear and tear, described above have 1 year guarantee.)
Only the parts/s that are deemed to have failed will be covered by the warranty. Any indemnity, compensatory damage,
cost of labour and transportation is not included.
In cases the repair or replacement reveals to be too expensive compared to the price of the appliance, the decision to
replace or to repair the appliance is to be taken by Godin after sales service only.
Parts not covered by warranty
:
1.
GLASS – ceramic glass can withstand temperatures of up to 750°C. The glass can only break because of a
mechanical shock while using or handling the appliance.
2.
Glass seals and ceramic rope seals are considered wear and tear items.
The following will invalidate any warranty
:
1.
Damage caused by burning fuels other than those for which the unit is intended.
2.
Any defect or deterioration caused by a fall, shock, negligence or lack of supervision and maintenance.
3.
Deterioration of parts caused by abnormal conditions (back draft, dampness, storm effects, pressure and
depression of non conform, temperature shock etc).
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