Godex RT200 Page 2 User Manual Download

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RT200/RT230 USER MANUAL

CONTENTS

Barcode Printer

001

1.1
1.2

Box Content
Getting To Know Your Printer

001
002

Printer Setup

005

2.1
2.2
2.3
2.4
2.5

Open The Printer
Loading The Ribbon
Loading The Label Roll Module
Connecting The Printer To The Host Computer
Installing Printer Driver and GoLabel with Super Wizard CD

005
006
010
013
015

Printer Setting And Control

020

3.1
3.2
3.3

Operation Panel
Label Calibration and Self Test
Error Alerts

020
021
023

NetSetting For Ethernet

024

4.1
4.2

Installing The NetSetting Software
The Interface of NetSetting

024
025

Accessories

032

5.1
5.2
5.3

Preparation Steps
Installing The Label Dispenser
Installing The Cutter

032
034
040

Maintenance and Adjustment

044

6.1
6.2

Cleaning The Print Head
Troubleshooting

044
045

Appendix

Product Specifications
Interface

Contents

Summary of Contents for RT200

Page 1: ...1 RT200 RT230 BARCODE PRINTER USER MANUAL User Manual Version Issue Date P N RT200 series Rev 1 5 2013 07 04 920 014311 00 ...

Page 2: ... Wizard CD 005 006 010 013 015 3 Printer Setting And Control 020 3 1 3 2 3 3 Operation Panel Label Calibration and Self Test Error Alerts 020 021 023 4 NetSetting For Ethernet 024 4 1 4 2 Installing The NetSetting Software The Interface of NetSetting 024 025 5 Accessories 032 5 1 5 2 5 3 Preparation Steps Installing The Label Dispenser Installing The Cutter 032 034 040 6 Maintenance and Adjustment...

Page 3: ...ted and passed with the requirements relating to electromagnetic compatibility based on the standards EN 55022 2010 Class A EN 61000 3 2 2006 A2 2009 EN 61000 3 3 2008 and EN55024 1998 A1 2001 A2 2003 IEC 61000 4 2 2008 series The equipment also tested and passed in accordance with the European Standard EN55022 for the both Radiated and Conducted emissions limits RT200 SERIES TO WHICH THIS DECLARA...

Page 4: ...the equipment to avoid electrical shock 6 For safety and warranty reasons ONLY qualified service personnel should open the equipment 7 Do not repair or adjust energized equipment under any circumstances Danger of explosion if battery is incorrectly replaced Replace only with the equivalent type recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions O...

Page 5: ...se check that all of the following items are included with your printer USB Cable CD Including GoLabel software and RT200 RT230 user manual Power Adapter Power Cord AC Adapter RT200 RT230 Quick Guide RT200 RT200i Series Label Stock Ribbon Module Empty Ribbon Core Ribbon ...

Page 6: ...e Overview Rear View ETHERNET PORT SERIAL PORT FAN FOLD LABEL INSERT Feed slot for continuous labels POWER JACK USB PORT AUTO CALIBRATION BUTTON COVER RELEASE CATCHES Pull catches for opening the printer cover LED INDICATOR OPERATION PANEL FEED BUTTON POWER BUTTON FRONT ...

Page 7: ...3 Bottom View 1 Barcode Printer COVER OF THE MODULE CONNECTION JACKS Cut outs are not intended for wall mount use ...

Page 8: ...ODULE LABEL SENSOR GUIDE TRACK PAPER PRESS BAR LABEL SUPPLY HUB LABEL GUIDES PLATEN MODULE PLATEN PLATEN LOCKERS RELEASE CATCH Release catch for opening the label supply hub The Printing Mechanism RIBBON SUPPLY WHEEL PRINT HEAD RIBBON REWIND MECHANISM RIBBON SUPPLY MECHANISM HOLDER OF RIBBON SUPPLY CORE RIBBON REWIND WHEEL HOLDER OF RIBBON REWIND CORE ...

Page 9: ...the printer cover by pulling the release catches on both sides of the printer and lift the cover Pull the catches toward the direction COVER RELEASE CATCHES Pull the catches for opening the printer cover Pull the catches toward the direction Lift the printer cover backward The printing mechanism is lifted up with the printer cover ...

Page 10: ...core with the adhesive strip at the end of the ribbon 2 Wind the ribbon around the empty ribbon core for 2 to 3 circles 3 A ribbon module is assembled as below EMPTY RIBBON CORE A NEW RIBBON Stick on empty ribbon core Notch on left side Wind the ribbon around the core A NEW RIBBON MODULE RIBBON SUPPLY RIBBON REWIND ...

Page 11: ...er For Ribbon Supply Module 1 Place the right hand side of ribbon first Right side Push the ribbon to tighten the spring of the holder Align the ribbon core to the holder SPRING OF HOLDER Left side Align the notch of the ribbon core to the spoke NOTCH OF RIBBON CORE SPOKE RIBBON SUPPLY MODULE ...

Page 12: ...e ribbon supply module loading is completed Load The Ribbon On The Printer For Ribbon Rewind Module 1 Pass the ribbon to round the print head RIBBON REWIND MODULE Move the empty ribbon core upward to ribbon rewind mechanism ...

Page 13: ... side of the empty ribbon core Turn the ribbon wheel to align the notch of empty ribbon core to the spoke Left side SPOKE NOTCH OF RIBBON CORE Align the notch of empty ribbon core to the spoke Rotate backward 4 Turn the ribbon rewind wheel to tighten the ribbon until it has no wrinkles The ribbon loading is completed once the ribbon supply module and ribbon rewind module are assembled correctly RI...

Page 14: ...le A New Label Supply Module Loading 1 Unlock the release catch to lift the label supply hub LABEL STOCK LABEL SUPPLY HUB 2 1 Push rightward Lift the label supply hub upward 2 Place the label stock on the label supply hub Place on the label supply hub ...

Page 15: ...rd to fix the module 4 A new label supply module is completed Loading The Label Roll Module On The Printer 1 Feed the Label through the label guides and adjust the label guides to the label width The label guides will help to prevent the label swaying Through the label guides Adjust the label guides ...

Page 16: ... Push the release catch 2 Unlock the release catch to close the printer cover 3 Press the FEED key and make sure the label is fed smoothly The label loading is completed now Please keeps the rack gear clean to ensure the smoothness of label holder ...

Page 17: ...at the printer is switched off 2 Connect the power cord to the AC adapter AC ADAPTER POWER CORD Connect the jack of the power adapter to the printer and connect the plug of the power adapter to the socket of the wall RT200 RT230 BARCODE PRINTER POWER ADAPTER THE WALL SOCKET SLOT JACK PLUG ...

Page 18: ...al cable to the printer and host computer 4 Pressing the power button The power LED indicator should now lights up RT200 RT230 BARCODE PRINTER USB CABLE PC SOCKET USB PORT PLUG PLUG Pressing the power button POWER LED INDICATOR OPERATION PANEL ...

Page 19: ...tandard Installation 2 The wizard will then ask you to make sure your USB and power cables are connected and that the power is turned on Make sure that is done and then click Next 3 The next screen you will see is Install the GoLabel Software and Windows driver Click Next to continue If the Super Wizard program did not run automatically you can either turn on the Auto run setting for your CD DVD d...

Page 20: ...est label or register your printer during the Standard Installation procedure 5 Once the installation is complete you can start to make and print labels with GoLabel or throug the printer driver If you need more resources tools or reference documents you can also find them on Super Wizard CD Just click Other Choices on Welcome Screen to access the files ...

Page 21: ...older on the CD Select the icon for the driver file and click it to start the installation 2 Follow the instructions on the screen The Driver Wizard guides you through the installation procedure Select Install printer drivers 3 Specify your printer model Godex RT200 Installing Printer Driver Directly From CD Folder ...

Page 22: ...n is complete a summary of the printer settings is displayed Check whether the printer settings are correct and click Finish to start copying the driver files Wait until copying is complete then finish the installation 5 Enter a printer name and assign the appropriate rights Godex RT200 Godex RT200 Godex RT200 ...

Page 23: ...19 2 Printer Setup 7 Once the driver installation is complete the new printer should appear in the Printers and Faxes folder Godex RT200 Godex RT200 ...

Page 24: ...sition you need to run the auto detection function on the label stock please see Section 3 2 Label Calibration and Self Test LED Indicators OPERATION PANEL FEED BUTTON POWER BUTTON STATUS LED POWER LED Operation Panel Introduction POWER Button Press the POWER button and the LED indicator lights up green The printer is on Ready to print status now When printer is turned on keep pressing the POWER b...

Page 25: ...ow Model Version USB ID setting Serial port setting MAC address of Ethernet port IP protocol setting IP address of Ethernet port Gateway setting Netmask setting Number of DRAM installed Image buffer size Number of forms Number of graphics Number of fonts Number of Asian fonts Number of Databases Number of Scalable fonts Free memory size Speed Density Ref Point Print direction Label width Form leng...

Page 26: ...on Keep pressing AUTO CALIBRATION button for 1 second the printer can immediately run the label size calibration Press AUTO CALIBRATION BUTTON Calibration button can be used to find correct printing position or eliminate the Media Error problem Press ...

Page 27: ...rinting mode The ribbon is finished or the label supply hub is not moving Replace the ribbon roll Media Error 2 x 2 beeps No paper is detected Make sure that the label sensor is positioned correctly If the sensor still does not detect the paper run the auto detection function again Paper is finished Replace the label roll Printer feed problem Possible reasons the print medium has become trapped ar...

Page 28: ...lease follow below steps 5 Click Next to start the installation 6 Once the installation is completed you will see the NetSetting icon on your desktop 1 Insert the product CD in the CD DVD drive of the host computer and open the Ethernet folder on the CD 2 Select the icon for the NetSetting installation file and click it to start the installation 3 Follow the instructions on the screen The Setup Wi...

Page 29: ...top of interface which can configure different types of network settings But for the data security reason you need correct password to enter the configuration pages Click the magnifier icon to search the Godex printers which are connected via Ethernet port in you network environment Once a connected Godex printer is detected it will be listed on the start page The default password is 1111 you can ...

Page 30: ...work administrator for related network setting information You can press Set button to apply the settings and ReGet button to refresh the setting values IP Setting The IP Setting tab can change the printer name Port number Gateway setting and the password for configuring the printer You can also set the printer s IP address ether by DHCP or by Static IP ...

Page 31: ...es Alert Path Setting NetSetting will send the alert messages to designated mail account when the error happened on printer The alert messages are sent by SMTP Simple Mail Transfer Protocol or SNMP Simple Network Management Protocol You can set or change the configurations of SMTP and SNMP on this Alert Path Setting tab ...

Page 32: ...the settings and ReGet button to refresh the setting values Alert Message Setting For the alert message notification function you can decide which error cases need to be sent out to the operator Moreover the alert messages can be set to be sent by SMTP SNMP or both ...

Page 33: ...s Set button to apply the settings and ReGet button to refresh the setting values Printer Configuration Set or change the configurations of connected printer Most of key settings for the printer operation can be done by this setting page RT200 ...

Page 34: ...otely User Command The User Command tab provides a communication interface for operator to control the printer Input printer commands in Input Command window and press Send Command button the commands will be sent to the printer For some commands that will return response message the message will be displayed in Output Message window ...

Page 35: ...ns back to factory default Firmware Download On Firmware Download tab the current version of printer firmware will be showed on the screen If you need to update the printer firmware just specify the file location of firmware file and press Start Download Firmware button The printer firmware then can be updated remotely BOOT 1 000a1 F W RT200 1 000a ...

Page 36: ...n the printer cover and the printing mechanism Open the printer cover by pulling the release catches on both sides of the printer and lift the cover Please see the Section 2 1 for further information about Open The Printer The printing mechanism is lifted up with the printer cover 3 Remove the front cover Please pull frontward to remove the front cover Pull frontward 5 1 Preparation Steps ...

Page 37: ...e platen to release and pull upward the platen CLIP Release the clip Pull up the platen 5 Ribbon loading Please see the Section 2 2 for further information about Loading The Ribbon 6 Label loading Please see the Section 2 3 for further information about Loading The Label Roll Module ...

Page 38: ... a weight of 65 g m2 6 are recommended The label dispenser will take labels up to a max width of 60 mm When using the label dispenser set the stop position printer command E to 13 Preparation Steps Please see the Section 5 1 Preparation Steps to complete the preparation steps before installing the label dispenser Installing The Label Dispenser 1 Pass the connection cable through the slot of the pr...

Page 39: ... label dispenser to align both holes of screw and then tighten the screws 3 Place the platen back to the printer and lock the clips 4 Close the top cover and printing mechanism Lock the clip CLIP 5 Turn the printer upside down ...

Page 40: ...COVER OF THE MODULE CONNECTION JACKS Open the cover JACK CONNECTOR OF THE CONNECTION CABLE Plug COVER OF THE MODULE CONNECTION JACKS Close the cover The printer must be switched off when plugging the connector or the motherboard may be destroyed There are 2 jacks the lower jack for the label dispenser the upper jack for the cutter CUTTER JACK LABEL DISPENSER JACK ...

Page 41: ...hrough the platen and the steel of the label dispenser Labels should be at least 25 mm high Through the label guides LABEL LINER PLATEN STEEL Loading Label Roll With The Label Dispenser Module 1 Remove the first label from the label stock Tear a label THE FIRST LABEL LABEL STOCK LABEL LINER ...

Page 42: ...es 4 The feeding path of label and liner should be as shown in below graphic 5 Close the label dispenser and printer cover The installation is completed now Close the cover LABEL STOCK PLATEN ROLLER LABEL LABEL LINER ...

Page 43: ...hile it passes through the label dispenser There is a paper sensor on the Label Dispenser module It will stop the printing if it is covered by label Remove the last printed label and the printer will then continue to print next label Press the feed key LABEL LINER LABEL Press the feed key PAPER SENSOR ...

Page 44: ... cuts when using paper weighing 120g m and of 500 000 cuts when using paper weighing 120g m 170g m You can cut paper with a max width of 60mm With the cutter installed set the stop position in Qlabel to 30 and the E value to 30 Preparation Steps Please see the Section 5 1 Preparation Steps to complete the preparation steps before installing the cutter Installing The Cutter 1 Pass the connection ca...

Page 45: ...ce the cutter to align both holes of screw and then tighten the screws 3 Place the platen back to the printer and lock the clips 4 Close the top cover and printing mechanism 5 Turn the printer upside down Lock the clip CLIP ...

Page 46: ...ion jacks The printer must be switched off or the motherboard may be destroyed There are 2 jacks the lower jack for the label dispenser the upper jack for the cutter COVER OF THE MODULE CONNECTION JACKS Open the cover JACK CONNECTOR OF THE CONNECTION CABLE Plug COVER OF THE MODULE CONNECTION JACKS Close the cover CUTTER JACK LABEL DISPENSER JACK ...

Page 47: ...inst using inside wound label stock Labels should be at least 30 mm high When using the printer with the cutter you should set the stop position E to 30 Installing The Label Roll Module On The Printer 1 Pass the labels through the guides and the cutter Through the label guides Through the cutter Close the top cover Press the feed key ...

Page 48: ...rint quality and a longer lifespan of the print head Cleaning Steps Here is how you clean the print head 1 Turn off the printer 2 Open the printer cover 3 Remove the ribbon 4 To remove any label residue or other dirt from the print head see red arrow please use a soft lint free cloth dipped in alcohol The print head should be cleaned once a week Please make sure that there are no metal fragments o...

Page 49: ...ing position has been set incorrectly Check the ribbon for wrinkles There is no printed image on part of the label or the image is blurred Check the thermal print head for dust or other dirt Use the internal T command to check whether the thermal print head will carry out a complete print job Check the quality of the print medium The printed image is positioned incorrectly Check whether there is p...

Page 50: ... Bitmap fonts 6 8 10 12 14 18 24 30 16X26 and OCR A B Bitmap fonts 90 180 270 rotatable single characters 90 180 270 rotatable Bitmap fonts 8 times expandable in horizontal and vertical directions Scalable fonts 90 180 270 rotatable Download Fonts Bitmap fonts Bitmap fonts 90 180 270 rotatable single characters 90 180 270 rotatable Asian fonts 90 180 270 rotatable and 8 times expandable in horizon...

Page 51: ... 3 136mm Weight 4 lbs 1 8Kg excluding consumables Options Guillotine Cutter Label Dispenser External label roll holder for 10 250 mm O D label rolls External label rewinder Notice Specifications are subject to change without notice All company and or product names are trademarks and or registered trademarks of their respective owners Minimum print height and maximum print speed specification compl...

Page 52: ...600 no parity 8 data bits 1 stop bit XON XOFF protocol and RTS CTS RS232 Housing 9 pin to 9 pin DB9 Socket DB9 Plug RXD TXD DTR GND DSR RTS CTS RI Computer 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 5V max 500mA TXD RXD N C GND RTS CTS RTS N C Printer The total current to the serial port may not exceed 500mA USB Pin NO 1 2 3 4 Function VBUS D D GND ...

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