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GodEngine SkyATA-101, User Manual

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GodEngine SkyATA-101 User Manual Download Page 2

 

 

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 1. Introduction 

Thank you for choosing SkyATA-101, the compact analog telephone adapter for 
Skype™ application. SkyATA-101 allows you to make PC to PC free calls or PC 
to Phone calls through SkypeOut™ at very low rates over the Internet anytime, 
anywhere. You can make long distance calls or even international calls at 
dramatically low cost through the Internet, using regular phones. By connecting 
SkyATA-101 with a cordless phone or DECT (Digital Enhanced Cordless 
Telecommunications) phone, you can make/ receive a Skype call through the 
handset keypad without having to stay close to your computer.  

 
Also, SkyATA-101 provides a simple and convenient way of making a Multi-Call 
(call switching among multiple Skype contacts) or a Conference call (talking to 
several Skype contacts simultaneously) via phone keypad. 

 
Thanks to SkyATA-101's easy and friendly User-Interface, you can make Skype 
calls in similar ways as you can with the traditional PSTN. By connecting 
SkyATA-101 with a cordless or DECT phone, you can freely talk to the Skype 
contacts and enjoy the convenience of wireless technology. In addition, 
SkyATA-101 is very compact and can be carried around easily. 

 

Now SkyATA-101 also supports other IM/Softphone as an audio device. User can 
make/receive an IM call from PC, then pick up phone for conversation.   

 
The document of SkyATA-101 comprises of several parts as follows: A quick 
installation guide to help install and use SkyATA-101 quickly. For any questions 
about this product, please refer to the SkyATA-101 user manual or SkyATA-101 
on-line help. On-line help can be read from the SkyATA-101 system tray icon at 
the right-bottom corner of Windows desktop once the SkyATA-101 AP program is 
installed. Also, FAQs (Frequently Asked Questions) can be found from on-line 
help and user manual. For further questions, please feel free to contact us directly. 
The contact information for customer service is provided in on-line help and our 
company website. Thank you again. 

 

 

Summary of Contents for SkyATA-101

Page 1: ...1 GUI 30 4 3 1 Option 31 4 3 2 General Setting Page 32 4 3 3 Phone Setting Page 36 4 3 4 Multi Call and Conference Page 39 4 3 5 Speed Dial Setting Page 40 4 4 Make a Skype Call 41 4 5 Make a SkypeOut Call 42 4 6 Answer a Skype SkypeIn Call 43 4 7 End a Skype Call 44 4 8 Use Skype Voicemail 44 4 9 Skype Caller ID 45 4 10 Make a Skype Multi Call 46 4 10 1 Make a Multi Call 46 4 10 2 Switch calls in...

Page 2: ...e calls in similar ways as you can with the traditional PSTN By connecting SkyATA 101 with a cordless or DECT phone you can freely talk to the Skype contacts and enjoy the convenience of wireless technology In addition SkyATA 101 is very compact and can be carried around easily Now SkyATA 101 also supports other IM Softphone as an audio device User can make receive an IM call from PC then pick up ...

Page 3: ...nect with an analog phone LED Indicator Blue Stand by Slow on off Ringing Fast on off Call Active Always on Error Always off Audio 16 bit PCM Power USB power and no external power needed Operation Temperature 0 to 55 degrees Celsius Regulatory Compliance FCC Class B CE Warranty 1 year Note Specifications are subject to change without notice 1 3 Main Features Connect Skype through analog phone No m...

Page 4: ...ort standard windows USB audio device with unique device ID Support international busy tone generation Feasible to connect with PBX Connect Skype and SkypeIn call into PBX or enterprise IVR Dial SkypeOut from PBX digital extension set directly Support other IM Softphone as an audio device 1 4 Minimum System Requirements To keep normal functions of SkyATA 101 user needs to make sure his her system ...

Page 5: ...5 1 5 SkyATA 101 LED LED Indicator 1 Standby Slow on off 2 Ringing Fast on off 3 Call active Always on 4 Error Always off USB Connector RJ11 Jack ...

Page 6: ...f the answer is yes user can skip this section and go to the next section If not download the most updated Skype version Since Skype might change API for the new release we can t guarantee our current SkyATA 101 AP can work with the new update seamlessly You should be able to adopt it for basic Skype talk but you always can download the latest SkyATA 101 AP program from our web site or get help fr...

Page 7: ...7 4 The Skype welcome window as below will appear Follow blue circles 1 3 to select a language by scrolling the bar accept Skype End User License Agreement and click Install ...

Page 8: ... pop up and user can choose preferred installation folder by Browse User can choose to check boxes for Create a desktop icon Launch Skype after installation or Start Skype when the computer starts Then click Install Note user can always click Back to go back to the previous step ...

Page 9: ...9 6 After installation Skype will ask for Create Account Then click Next ...

Page 10: ...10 7 User can provide e mail address and country information and then click Sign In ...

Page 11: ...11 8 A Getting Started window comes up Press Start button to get a simple guide for setting up Skype ...

Page 12: ...12 9 The next window will help user to check your sound settings by making a Skype test call Click Next ...

Page 13: ...13 10 The next window will guide user to add friends to user s Skype contact list Click Next ...

Page 14: ...14 11 Then user can try to call friends Click Next ...

Page 15: ...15 12 Next window will guide user to call ordinary phones with Skype SkypeOut and click Finish 13 Next Skype main window will pop up and user can start to enjoy Skype ...

Page 16: ...16 ...

Page 17: ...17 14 When a new Skype contact calls you Skype will ask for your authorization User can make own decisions and click OK ...

Page 18: ...From the main Skype window select the Contacts tab choose a contact name and right click on the contact name and select Set Speed Dial in the appearing menu 2 In the next window enter a one or two digits speed dial number Then click OK ...

Page 19: ...et the SkyATA 101 dongle from SkyATA 101 package and take off the USB connector cover 2 Plug SkyATA 101 dongle USB connector into the computer USB port 3 Connect one telephone cable between the RJ 11 port of SkyATA 101 dongle and the telephone RJ11 port LED Indicator 1 Standby Slow on off 2 Ringing Fast on off 3 Call active Always on 4 Error Always off USB Connector RJ11 Jack ...

Page 20: ...20 Connect to a standard analog or cordless phone set Connect to PBX Important Notes Don t connect SkyATA 101 phone port to PSTN line otherwise it might be damaged ...

Page 21: ...ion Program software into the computer To install the SkyATA 101 AP software 1 After the SkyATA 101 dongle is connected to the computer it will take up to 15 seconds for the Found New Hardware window to appear 2 Insert the Installation CD into the CD ROM drive of the computer Double click the setup exe file Then follow the instructions to install the SkyATA 101 AP program ...

Page 22: ...22 3 In Windows 2000 user might get below Digital Signature Not Found window Click Yes to continue installation ...

Page 23: ... install After other applications are closed click Next 5 The Select Setup Language window pops up Choose a preferred language by scrolling down the selection bar After choosing the language click OK 6 The Welcome to the SkyATA 101 Setup Wizard appears Read the on screen instructions and click Next ...

Page 24: ...24 7 In the next window check the box of I accept the agreement after reading the agreement carefully Then Click Next Note User can click Back to go back to the previous step anytime during installation ...

Page 25: ...er for the installation click Next 9 In the next window choose a preferred folder for SkyATA 101 program s shortcuts in Start Menu folder A default folder will appear If this is not a preferred folder click Browse and choose a folder from the list User can choose not to create a Start Menu folder If this is the case check the box of Don t create a Start Menu folder Click Next when the setting is d...

Page 26: ...r desktop and the Quick Launch icon will appear in the left bottom corner of the Windows screen Click Next 11 The next window contains the related installation information and allows the user to select to start the installation Carefully examine the configurations If configurations need to be changed click Back to make necessary modifications If not click Install to start the installation ...

Page 27: ...e will invoke one warning window Another program wants to use Skype Choose Allow this program to use Skype or Allow this program to use Skype but ask again in the future Check the appropriate box Then click OK Note Please do not choose the option of Do not allow this program to use Skype If this option has been chosen and user still wants to use SkyATA please refer to Q7 of Chapter 5 FAQs for solu...

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Page 29: ...installed and launched in the computer A Skype account has been created and contacts have been added SkyATA 101 AP program is installed and launched in the computer Important Notes Please don t combine the Skype window interface with the phone keypad for use when you make a call For example user might make a call through the Skype window and pick up phone receiver for conversation in the beginning...

Page 30: ... tray icon at the right bottom corner of Windows desktop Option has all settings for SkyATA 101 About will tell user SkyATA 101 AP software version The on line help will be launched when user chooses Help from SkyATA 101 system tray icon On line help supports language English Traditional Chinese and Simplified Chinese IM Mode can be an audio device for other IM Softphone Exit will close SkyATA 101...

Page 31: ...the new setting will be activated immediately and user can continue to make more changes if necessary User chooses either OK or Apply button then the new setting will be saved and user has the updated setting when user launches SkyATA 101 again User can use Cancel button to cancel the changes and Option dialogue closes immediately Besides user can click Default button to refresh settings to defaul...

Page 32: ...ion dialogue provides the basic operation settings including Language selection SkyATA 101 device volume control of speaker and microphone Auto start up Initial ring Skype window pop out call delay Route SkypeOut country code and area code ...

Page 33: ...ct Setup Language setting during SkyATA 101 setup program is installing SkyATA 101 device volume control User can individually adjust the speaker and the microphone volume of SkyATA 101 and dynamically adjust both volumes when user is making or answering a phone call To adjust the audio wave output volume drag the speaker volume scroll bar ...

Page 34: ...is now ready for use once the device initialization is successfully completed The default setting is disable Skype window pop out If this setting is enabled SkyATA 101 will automatically bring up the Skype window when user picks up the phone receiver and bring down the Skype window when user hangs up the phone The default setting is enable Call delay Call delay means how long the Skype call will b...

Page 35: ...country code setting is 1 USA Canada for English Windows operation system Area code Only Taiwan China USA and Canada area code are supported now User needs to click Area code checkbox and choose the appropriate area code After that user doesn t need to dial the area code of a traditional local number for a SkypeOut call SkyATA 101 program tries to collect the complete area code numbers but user ne...

Page 36: ...ge provides the related configurations about phone settings such as Ring signal frequency selection Busy tone setting and the Advanced setting of busy tone will cover country selection for International Busy tone and Busy tone parameter ...

Page 37: ...r playing busy tone The shortest duration time setting is 5 seconds The longest time limit is 120 seconds The default setting is 5 seconds Under either one of the following conditions user can hear a busy tone being played on the phone User picks up the phone receiver when user s Skype status is Offline User makes a Skype call to an Offline contact User makes a Skype call with a wrong speed dial n...

Page 38: ...itched Telephone Networks in that country Sometimes the connecting PBX doesn t have the exact busy tone parameter as defined in user s country For this case user might encounter busy tone detection and unfamiliar busy tone problems even selecting user s country User can configure the busy tone parameters themselves if they know the appropriate setting Enable user s busy tone parameter setting opti...

Page 39: ...erence function is enabled the corresponding function key is selected Multi Call setting Function key When Multi Call function is enabled the function key for Multi call is key Then user can make a one on one talk with the maximum of 9 reserved Skype multiple calls during the same period of time User can switch talk within the reserved Skype multiple calls For detailed operation instructions pleas...

Page 40: ... is disable 4 3 5 Speed Dial Setting Page Skype doesn t support speed dial function for version 4 0 and later User can use this page to set speed dial for any Skype user or SkypeOut number There are up to 5 digits for setting If user s Skype version is earlier than Skype 4 0 and user has set some speed dial numbers in Skype GUI these settings still work unless they conflict with the settings in Sk...

Page 41: ...ithout wait by adding key after speed dial number 2 Use the Skype window interface to make a call Choose the contact name in the Skype window and click the Call Answer button at the bottom of the Skype window with the mouse or keyboard Then pick up the phone receiver and wait for the contact to proceed with the call 3 User might hear a busy tone if the Skype contact doesn t answer the call Please ...

Page 42: ...peed dial number of the Skype contact Wait for 5 seconds for the call to be dialed out Or to make an immediate call without wait by adding key after the speed dial number 2 Use the Skype window interface to make a call Choose the SkypeOut contact name in the Skype window and click the Call Answer button at the bottom of the Skype window with the mouse or keyboard Then pick up the phone receiver an...

Page 43: ...k up the phone receiver and proceed with the call when there is an incoming call 2 Use the Skype window interface to answer a call When there is a Skype SkypeIn coming call click the Call Answer button at the bottom of the Skype window with the mouse or keyboard Pick up the phone receiver and wait for the contact to proceed with the call 3 User might hear a busy tone if the Skype caller hangs up t...

Page 44: ...r user enables Voicemail by subscribing from Skype user can leave Voicemail to any contact by choosing the contact and right clicking mouse to choose Send Voicemail User with Voicemail enabled can get Voicemail if he didn t answer a call 2 User can pick up phone receiver and click History tab of Skype main menu to check Voicemail Voicemail can be retrieved by clicking play icon to start and stop a...

Page 45: ... incoming call and the phone is on hook As below figure SkyATA 101 program can provide information about caller s Skype account caller s Skype speed dial number and the calling time Caller s Skype speed dial number will only be displayed if callee did setup a Skype speed dial number for the caller and callee can call back the Skype contact by using the speed dial number easily without searching ef...

Page 46: ...Important Notes Please don t combine the Skype window interface with the phone keypad for use when you make a call For example user might make a call through the Skype window and pick up phone receiver for conversation in the beginning Without hanging up the phone user might want to use the phone keypad to make a Multi Call or a Conference call but find the keypad doesn t work If user hangs up the...

Page 47: ... 5 When user talks to call 5 and next switch will be call 1 4 10 3 Hang up a Multi Call 1 In the SkyATA 101 Multi Call operation mode press the key to hang up the current Skype contact Then a dial tone comes up and user needs to press the Multi Call function key to switch call to the next reserved Skype contact 2 When user wants to cancel current dialing call press the key The dialing call can be ...

Page 48: ... Press the Conference function key when user is making or answering a Skype call The current Skype call will be put on hold Soon there will be a dial tone to inform user it is time to add another contact Dial the speed dial number of the second Skype contact followed by key for an immediate call Then three parties will be in a Conference The same procedure can be repeated until the maximum of 5 Sk...

Page 49: ...Don t set Skype s built in call forwarding function in home s Skype account or login this Skype account in another PC SkyATA 101 will automatically pick up the incoming Skype call and enable PC Skype video after user presses the preset password With a smart phone which supports Skype video user can easily make a Skype call to check home status Compared with many existing IP CAMs which need a fixed...

Page 50: ...ith the remote site For security and privacy reasons it is not recommended to enable this option unless there is a specific application If user chooses to accept the assigned Skype accounts for Remote Monitor function the assigned incoming Skype calls will be picked up automatically by SkyATA 101 and there is no ring for the phone connected with SkyATA 101 until two beeps are heard by caller and c...

Page 51: ...Skype can find the camera which user will use for Skype remote monitor and test it before using it From Skype main window choose Tools Options Video Settings as below figure User can adjust camera angle for the space which user wants to monitor ...

Page 52: ...main window choose Tools Options Audio Settings as below figure to change Skype Microphone and Speakers as the built in microphone and speaker of camera When remote monitor function is disabled SkyATA 101 will automatically change Skype Microphone and Speakers back to SkyATA 101 and user needs to make the change again when he she wants to use this feature ...

Page 53: ...device If the input is correct SkyATA 101 will enable Skype video If the input is incorrect the call will be disconnected User can still use the assigned Skype account to make a call to the Skype account running with SkyATA 101 for general voice talk if user doesn t press any phone key within 5 seconds or press key after hearing two beeps However SkyATA 101 will have 5 seconds delay to ring the co...

Page 54: ...n user can starts to do remote monitor 3 When user wants to use Remote Monitor function via smart phone please make sure there is no internet down load or running too many programs when user needs to send out password key Password and key need to be sent in time 4 Recommend user to change password regularly to protect possible password leak and only enable Skype Remote Monitor function when it is ...

Page 55: ... Skype Recording window will pop out When there is a Skype SkypeOut call in progress user can press Record button to start recording or press 3 from phone press Pause button to pause recording or press 4 from phone or press Stop button to stop recording or press 5 from phone When user enables key for conference call user can t use 3 4 or 5 to control Skype recording function User needs to use SkyA...

Page 56: ...t setting is MP3 Record window will pop out once there is a Skype call If it is enabled Recording window will automatically pop out when there is a Skype call in progress Default setting is disable Recording auto starts whenever there is a Skype call If it is enabled recording will automatically start based on the recording setting once a Skype call is in progress Default setting is disable Tray i...

Page 57: ...de User can use SkyATA 101 for other IMs Softphones like AOL Instant Messenger AIM Windows LiveTM Messenger MSN Yahoo Messenger etc as an audio device by choosing IM mode from SkyATA 101 system tray icon at the right bottom corner of Windows desktop But user can t press phone keypad to make or answer a call ...

Page 58: ...r can pick up the phone connected with SkyATA 101 for conversation For IMs without audio device setting GUI user can set PC system audio device as SkyATA 101 However PC s music output will go to the phone instead of user s PC speaker Changing PC s system audio device setting can be done through Option page of SkyATA 101 system tray icon as below figure After SkyATA 101 is chosen as PC s system aud...

Page 59: ...ugh power supply to connect this device and PC USB port We found some PC USB port is extended from motherboard through extension connector cable and sometimes the connector cable is at bad quality it will cause SkyATA 101 malfunction For this case we recommend you to re plug SkyATA 101 into another USB port or use one USB hub with enough power to connect PC USB port and SkyATA 101 Q2 User needs to...

Page 60: ...or around 3 seconds If user clicks the pop up window there will be one new event and possible one plugin authorization for SkyATA 101 exe shown in Skype main window as below User can click the new event if user doesn t see plugin authorization for SkyATA 101 exe Then plugin authorization for SkyATA 101 exe will appear b Click SkyATA 101 exe under one Plugin authorization then one Skype Manage API ...

Page 61: ...ATA 101 again after SkyATA 101 setup program is installed From All Programs of Windows start menu or SkyATA 101 icon in Windows desk user can launch SkyATA 101 program For Windows XP and 2000 SkyATA 101 will automatically be launched after setup program finishes installation in default The reason is because of Vista s new architecture for security ...

Page 62: ...omputer USB ports don t work with SkyATA 101 A Some Windows 2000 or Windows XP systems might have driver problem with their USB 2 0 ports since both operation systems have been released before USB 2 0 is available However Microsoft s Windows 2000 XP latter service pack has added support for USB2 0 User can access Microsoft web site and search by USB FAQ or link http www microsoft com whdc system b...

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Page 66: ... SkyATA 101 AP program then enjoy SkyATA 101 without restarting Windows In some Windows 2000 systems user might encounter problems after SkyATA 101 program installation completes and Windows 2000 pops up message as below User can click OK button then unplug SkyATA 101 dongle and plug again or restart Windows 2000 Re install SkyATA 101 AP program and launch through start menu or SkyATA 101 desk ico...

Page 67: ...p Scroll down the bar to find device Name SkyATA 101 exe Not allowed to use Skype Choose this device and click Change button to get the warning window Another program wants to use Skype and make proper choice like Allow this program to use Skype but ask again in the future Or choose this device and Remove button on the right side Click OK Re launch SkyATA 101 through start menu or SkyATA 101 desk ...

Page 68: ...68 ...

Page 69: ...69 Q8 Why does SkyATA 101 fail to initialize ...

Page 70: ...port and install SkyATA 101 AP program and it worked perfect Later on if user plugged SkyATA 101 dongle into the USB port which user 1st time plugged in then user might have problem to use SkyATA 101 unless user re install SkyATA 101 AP program The quick solution is to install SkyATA 101 program again as the pop up message suggests Also you can refer to FAQ 5 if you still encounter problem This pr...

Page 71: ...er saving mode and SkyATA 101 will re initialize before normal operation Please remember to make sure phone is on hook when SkyATA 101 is initializing Q12 Why can t I hear any voice after I pick up phone receiver and Skype shows connected when I make or answer a call A Make sure SkyATA 101 has been chosen as the Skype sound device for Audio In Out Go to the Skype window main menu Tools and choose ...

Page 72: ...o Devices Properties window Choose the default Windows audio device like sound card Then you should be able to listen to music from your original sound device like speaker Q14 Do I need to restart my computer whenever I re plug the SkyATA 101 dongle A There is no need to restart the computer but we suggest that you re open your Skype software then launch SkyATA 101 We recommend that you plug in th...

Page 73: ... BIOS setting procedure to change USB boot up setting Q18 How can I know the SkyATA 101 AP program version A Right click SkyATA 101 system tray icon at the right bottom corner of Windows desktop and choose About Q19 Why does SkyATA 101 system tray icon at the right bottom corner of Windows desktop show Hardware Error A a SkyATA 101 might not plug in the computer USB port properly Please unplug Sky...

Page 74: ... device as SkyATA 101 if other Skype USB audio device is adopted first and then user wants to use SkyATA 101 Q22 Can I use Skype version later than SkyATA 101 claims to support in Minimum System Requirements A Since Skype might change API for the new release we can t guarantee our current SkyATA 101 AP can work with the new update seamlessly You should be able to adopt it for basic Skype talk but ...

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Page 76: ...user is encouraged to try to correct the interference by implementing one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio or television technician for help Modificati...

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