go-e go-eCharger Manual Download Page 15

Error Indication

The go-eCharger has a number of security questions 
in its program to check the used power source for 
possible errors. For this reason, it is possible that the 
go-eCharger  may  indicate  a  fault  and  refuse 
charging, especially with unknown power sources.
A  more  detailed  description  of  the  causes  and  the 
measures to be taken are described in the section 
"Errors" at the end of this manual. You can read an 
error message in the app under "Status" (see section 
"App Charging").

Advice!
Online Support
In our online support section, we address the most 
frequently asked questions in the FAQ. If you have 
any  questions  about  the  operation  of  the  go-
eCharger, you will surely find what you are looking 
for.  Please  note  that  we  will  continue  to  offer  the 
product  at  the  lowest  possible  price.  Therefore, 
please do not use the personal contact form unless 
you find your question answered in the manual or on 
our website.

Thank you for your support!

Page 14

The App

The App
The app gives you full access to a wide range of go-eCharger functions via 
direct (via hotspot) or worldwide (via the Internet). The app can be found in 
the  Apple  App  Store,  the  Google  Play  Store  or  at  go-e. 
co/support/downloads.
Connect the app to the go-eCharger by either manually coupling the charger 
box in your Wlan settings (see Charging) or by scanning the QR code of the 
reset card.
go-eCharger as described under "Connection".

Charging

batch

status indication

Offline: Your box is not connected to your mobile device. 
Please connect the charging socket.

Finished: The load has been completed.

Error: No charge possible (see error diagnosis).

Ready  for  charging:  The  go-eCharger  is  ready  for 
charging, connect the type 2 charging cable.

Waiting for car: The go-eCharger waits for the release from 
the vehicle.

Activation needed: The charge must be approved by the 
RFID card or the Activation Button of the app.

Waiting for charging: The charging is carried out according 
to preset time control (see Settings/Scheduler)

Page 15

TIP

Summary of Contents for go-eCharger

Page 1: ......

Page 2: ...pyright by go e GmbH The content of this document may not be copied partly or published or circulated in any form other than that approved by go e GmbH without the written permission of go e GmbH Page...

Page 3: ...o charge anywhere where there is alternating current and three phase current provided that you have the appropriate socket outlet adapter The go eCharger was developed and tested by electric car drive...

Page 4: ...heavily charged In order to save energy and charge in an environmentally friendly manner you should transfer your loads to lunchtime or early in the morning as there is an abundance of electricity in...

Page 5: ...age 7 Product Overview Page 9 Appurtenance Page 10 Technical Specifications Page 11 Mounting Page 12 Commissioning Page 13 Error Indication Page 14 The App Page 15 WiFi Settings Page 20 WiFi Wizzard P...

Page 6: ...This manual should help you to use the product properly to avoid damage to increase durability and reliability to prevent a hazard Attention go e GmbH does not assume any liability for damages caused...

Page 7: ...warnings on the go eCharger will result in the loss of any liability by go e GmbH The go eCharger may only be used for the purpose of charging EV batteries in conjunction with appropriate adapters an...

Page 8: ...olouration or deformation of the plastic due to heat development it is imperative that you contact customer service Use your go eCharger only hanging or in the wall bracket Never use the loading box l...

Page 9: ...Overview 1 32A CEE Plug 2 Cable 6 LED ring 4 Button 3 House 5 Typ2 socket Page 9 8 Fuse on the backsite...

Page 10: ...Scope of delivery Mounting set Resetcard Optional 16A CEE red 16A Schutzkontaktstecker domestic plug 16A CEE campingplug blue Cable adapter set 22kW Charger Page 10 RFID chip...

Page 11: ...e Vehicles with type 1 can be charged with adapter cable Amplifier and status display readable via LED ring or app Charging capacity adjustable via push button and app Security features RFID access co...

Page 12: ...able height for the charging box by using the three phase box approx Install 170cm above the floor The wall mount is then used as a template to mark the drill holes Use a spirit level or a spirit leve...

Page 13: ...ging socket The number of tails corresponds to the number of phases used to charge while the rotation speed is dependent on the charging current Exit loading process The loading process is terminated...

Page 14: ...t the end of this manual You can read an error message in the app under Status see section App Charging Advice Online Support In our online support section we address the most frequently asked questio...

Page 15: ...as described under Connection Charging batch status indication Offline Your box is not connected to your mobile device Please connect the charging socket Finished The load has been completed Error No...

Page 16: ...ange the default settings for the multifunction button go to Settings Button Automatic Stop free update Set the max kWh that you want to load into your vehicle Advice This function is very handy if yo...

Page 17: ...under Charging Cable unlock Controls whether the cable should remain locked after charging until it is disconnected from the vehicle unlocked immediately after charging or locked until it is unlocked...

Page 18: ...stead IT grid To be able to load in such regions with the go eCharger the Ground Check function can be deactivated When operating in the usual European mains with earthing TN switching off the Ground...

Page 19: ...esting for two reasons 1st In private households electricity connections are often very limited and especially in the evening many electrical appliances are in operation that place a heavy burden on t...

Page 20: ...or you can use the Setup Wizard on the following page Set up via the interactive graphic Hotspot Tap on the box to connect to it via hotspot You should open the Wlan settings of your mobile phone Sele...

Page 21: ...ings Change back to the go eCharger app Tap on the Internet Cloud to start the connection with the box In the opened window enter the TOKEN which you find on the provided reset card and confirm with s...

Page 22: ...tallation Reset With the go eCharger Reset RFID card the access settings of the loading box can be reset to the factory settings Hold the reset card to the RFID reader of the loading box The reset is...

Page 23: ...an error The charging device in your vehicle may be defective Have this checked by expert personnel The LEDs flash red Allgemeiner Fehler Please check the error code in the go eCharger App No LEDs li...

Page 24: ...rical connections and the resultant damage to the product by the purchaser or other technical defects caused by the purchaser the warranty shall lapse or a reduction in value shall be made In this cas...

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