ATTENTION:
If the power supply is interrupted, the charging cable
remains locked in the charging unit for reasons of
theft protection. To unlock it, it is necessary to re-
energise the charging unit.
Error Indication
The go-eCharger executes a whole series of safety
queries in order to check the power source used for
possible errors. For this reason, the go-eCharger
may display an error and refuse to charge, especially
in the case of unknown power sources.
The cause of the error is visualised by the unit
through certain colours and positions of the LEDs.
You will also find the error message in the "Status
display" of the app. More detailed information about
the causes and appropriate measures are described
in the "Troubleshooting" section of these
instructions.
Online Support
In our online support section, we address the most
frequently asked questions in the FAQ at www.go-
e.co/support/?lang=en. If you have any questions
about the operation of the go-eCharger, you will
almost certainly find what you are looking for there.
Please note that we would like to continue to offer the
product at the lowest possible price. Therefore, only
use the personal contact if you do not find the answer
to your question in the manual or on our website.
Thank you for your support!
Page 14
The app
The app gives you full access to a wide range of go-eCharger functions via
direct (via hotspot) or worldwide (via the Internet). The app can be found in
the Apple App Store, the Google Play Store or at http://app.go-e.co/.
Connect the app to the go-eCharger by either manually pairing the charging
station in your WiFi settings or by scanning the QR code of the reset card. You
will also find further instructions on how to do this in the short instructions.
Status display (1)
Offline:
There is no connection between your mobile
device and the charger, wait briefly or check the
internet connection. When using the app for the first
time, connect the go-eCharger as described in the
short instructions or on page 22 of these instructions.
Charging:
The go-eCharger is in charging mode.
The LEDs on the charger rotate around the type 2
socket.
Finished:
The charging process was finished.
Error:
No charging possible - error reason is shown
(consult page 25 "Troubleshooting").
Ready for charging:
The go-eCharger is ready for
charging, but there is no connection to the car - plug
in the type 2 cable!
Waiting for car:
The go-eCharger waits for the
vehicle to release the charging process.
Activation needed:
The charging process has to be
authorised by an RFID card or the activation button
of the app.
Waiting for charging:
Charging takes place
according to the preset time regulation (see
"Settings"/"Scheduler"). Note that the charging
process can only start when the charger is
connected to the car.
Page 15
Error indication
TIP
Charging
1