Issue
Potential cause
Potential solution
No sound
Is the hearing aid turned on?
Turn it on.
Is the hearing aid charged?
Charge the hearing aid.
(See the user manual for your charger.)
Is the receiver wire broken or the earmould
clogged?
Consult your hearing care professional.
Is your ear full of wax?
Visit your physician.
Sound is distorted,
spluttering or weak?
Is the receiver wire broken or the earmould
clogged?
Consult your hearing care professional.
Battery drains very
quickly.
Did you leave your hearing aid switched on
for long periods of time?
Always turn off your hearing aids when you
are not using them, e.g. during the night.
Is the hearing aid 3-4 years old?
Visit your hearing care professional.
50
Troubleshooting
Summary of Contents for KE461-DRWC
Page 1: ...User guide ReSound Receiver In The Ear hearing aids Rechargeable ...
Page 4: ...4 ...
Page 85: ...Notes 85 ...
Page 86: ...Notes 86 ...
Page 87: ...Notes 87 ...