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GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/

Mexico-9234776) - 2016 - crc - 6/4/15

Seats and Restraints

57

To install:

1. Remove the guide from its

storage pocket on the side of
the seatback.

2. Place the guide over the belt,

and insert the two edges of the
belt into the slots of the guide.

3. Be sure that the belt is not

twisted and it lies flat. The
elastic cord must be behind the
belt with the plastic guide on
the front.

4. Buckle, position, and release

the safety belt as described
previously in this section. Make
sure the shoulder portion of the
belt is on the shoulder and not
falling off of it. The belt should
be close to, but not contacting,
the neck.

To remove and store the comfort
guide, squeeze the belt edges
together so that the safety belt can
be removed from the guide. Slide

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Summary of Contents for Terrain

Page 1: ...2k16_CS6_GMC_terrain_den_23462385A_CROP pdf 1 7 20 2015 10 06 11 AM ...

Page 2: ... In Brief 5 Keys Doors and Windows 24 Seats and Restraints 43 Storage 89 Instruments and Controls 92 Lighting 129 Infotainment System 134 Climate Controls 135 Driving and Operating 142 Vehicle Care 195 Service and Maintenance 272 Technical Data 285 Customer Information 288 Reporting Safety Defects 298 OnStar 302 Index 312 ...

Page 3: ...inting of this owner manual Refer to the purchase documentation relating to your specific vehicle to confirm the features Keep this manual in the vehicle for quick reference Canadian Vehicle Owners Propriétaires Canadiens A French language manual can be obtained from your dealer at www helminc com or from On peut obtenir un exemplaire de ce guide en français auprès du concessionnaire ou à l adress...

Page 4: ...tions or information Shown when the service manual has additional instructions or information 0 Shown when there is more information on another page see page Vehicle Symbol Chart Here are some additional symbols that may be found on the vehicle and what they mean For more information on the symbol refer to the Index 9 Airbag Readiness Light Air Conditioning Antilock Brake System ABS Brake System W...

Page 5: ...GMC Terrain Terrain Denali Owner Manual GMNA Localizing U S Canada Mexico 9234776 2016 crc 6 4 15 4 Introduction 2 NOTES ...

Page 6: ...Interior Lighting 14 Exterior Lighting 14 Windshield Wiper Washer 15 Climate Controls 16 Transmission 17 Parking Brake 18 Vehicle Features Infotainment System 18 Steering Wheel Controls 18 Cruise Control 19 Driver Information Center DIC 19 Forward Collision Alert FCA System 19 Lane Departure Warning LDW 20 Side Blind Zone Alert SBZA 20 Rear Vision Camera RVC 20 Rear Cross Traffic Alert RCTA System...

Page 7: ...GMC Terrain Terrain Denali Owner Manual GMNA Localizing U S Canada Mexico 9234776 2016 crc 6 4 15 6 In Brief Instrument Panel ...

Page 8: ...ipped Automatic Climate Control System 0 137 If Equipped 14 Ignition Positions 0 158 15 Steering Wheel Controls 0 93 16 Horn 0 93 17 Steering Wheel Adjustment 0 93 18 Cruise Control 0 172 Forward Collision Alert FCA Button If Equipped See Forward Collision Alert FCA System 0 178 Lane Departure Warning LDW Button If Equipped See Lane Departure Warning LDW 0 182 19 Instrument Panel Illumination Cont...

Page 9: ...ess Q and release and then immediately press and hold for at least four seconds to start the engine from outside the vehicle See Keys 0 24 and Remote Keyless Entry RKE System Operation 0 26 Remote Vehicle Start If equipped the engine can be started from outside of the vehicle Starting the Vehicle 1 Press and release Q on the RKE transmitter 2 Immediately press and hold for at least four seconds or...

Page 10: ...e liftgate press the touch pad under the liftgate handle and lift up Do not press the touch pad while closing the liftgate This may cause the liftgate to be unlatched Power Liftgate Operation On vehicles with a power liftgate the vehicle must be in P Park to use the power feature The taillamps flash when the power liftgate moves Choose the power liftgate mode by turning the dial on the switch to e...

Page 11: ...t Adjustment 0 45 Eight Way Power Seat To adjust a power seat if equipped Move the seat forward or rearward by sliding the control forward or rearward Raise or lower the front part of the seat cushion by moving the front of the control up or down Raise or lower the entire seat by moving the rear of the control up or down See Power Seat Adjustment 0 45 Lumbar Adjustment Eight Way Power Seat Shown F...

Page 12: ...return to the upright position 2 Push and pull on the seatback to make sure it is locked Power Reclining Seatbacks To adjust a power seatback if available Tilt the top of the control rearward to recline Tilt the top of the control forward to raise See Reclining Seatbacks 0 47 Memory Features If available the 1 2 and MEM Memory buttons on the outboard side of the driver seat are used to manually st...

Page 13: ...tback Indicator lights on the button show the temperature setting See Heated Front Seats 0 50 Head Restraint Adjustment Do not drive until the head restraints for all occupants are installed and adjusted properly To achieve a comfortable seating position change the seatback recline angle as little as necessary while keeping the seat and the head restraint height in the proper position See Head Res...

Page 14: ... switch to L Left or R Right to choose the driver or passenger mirror 2 Press the arrows on the control pad to move each mirror in the desired direction 3 Return the selector switch to the middle position See Power Mirrors 0 38 Interior Adjustment Adjust the rearview mirror to clearly view the area behind the vehicle Manual Rearview Mirror For vehicles with a manual rearview mirror push the tab fo...

Page 15: ... lamps The dome lamp controls are located in the overhead console To change the settings press the following Turns the lamp off even when a door is open 1 The lamps come on automatically when a door is opened Turns the dome lamps on The dome lamps can also be turned on and off by pressing the buttons next to the lamps For more information on interior lighting See Instrument Panel Illumination Cont...

Page 16: ...F Use to turn the wipers off 1X For a single wipe briefly move the wiper lever down For several wipes hold the wiper lever down n L FRONT Pull the windshield wiper lever toward you to spray windshield washer fluid and activate the wipers Rear Window Wiper Washer The rear wiper controls are on the end of the windshield wiper lever ON Press the upper portion of the button for continuous rear window ...

Page 17: ...6 In Brief Climate Controls The vehicle s heating cooling defrosting and ventilation can be controlled with these systems Climate Control System 1 Fan Control 2 Air Delivery Mode Controls 3 Temperature Control 4 A C Air Conditioning 5 Recirculation 6 Rear Window Defogger 7 Front Defrost 8 Outside Air ...

Page 18: ...uipped or Automatic Climate Control System 0 137 If Equipped Transmission Electronic Range Select ERS Mode ERS or manual mode allows for the selection of the range of gear positions Use this mode when driving downhill or towing a trailer to limit the top gear and vehicle speed To use this feature 1 Move the shift lever to M Manual Mode 2 Press the plus minus button on the shift lever to increase o...

Page 19: ...e system warning light will come on See Brake System Warning Light 0 105 To release the parking brake hold the regular brake pedal down then push down momentarily on the parking brake pedal until you feel the pedal release Slowly pull your foot up off the parking brake pedal See Parking Brake 0 169 Vehicle Features Infotainment System See the infotainment manual for information on the radio audio ...

Page 20: ... instrument cluster It shows the status of many vehicle systems The DIC buttons are below the climate control system MENU Press this button to get to the Trip Fuel Menu and the Vehicle Information Menu Q or R Use these buttons to scroll through the items in each menu A small marker will move along the page as you scroll through the items This shows where each page is in the menu SET CLR Use this b...

Page 21: ...he vehicle is shifted into R Reverse See Rear Vision Camera RVC 0 174 Rear Cross Traffic Alert RCTA System If equipped the RCTA system uses a triangle with an arrow displayed on the RVC screen to warn of traffic behind your vehicle that may cross your vehicle s path while in R Reverse In addition beeps will sound See Rear Cross Traffic Alert RCTA under Rear Vision Camera RVC 0 174 Parking Assist I...

Page 22: ...ed The StabiliTrak system assists with directional control of the vehicle in difficult driving conditions The system is on when the vehicle is started To turn off traction control press and release g on the console i illuminates and the appropriate DIC message displays See Ride Control System Messages 0 117 Press and release g again to turn traction control back on To turn off both Traction Contro...

Page 23: ... to ON RUN with the engine off 2 Press the DIC MENU button to display the Vehicle Information menu 3 Press either the up or down arrows to view REMAINING OIL LIFE 4 Press the SET CLR button until 100 is displayed 5 Turn the key to LOCK OFF Or 1 Turn the ignition to ON RUN with the engine off 2 Fully press and release the accelerator pedal three times within five seconds See Engine Oil Life System ...

Page 24: ...es with the same TPC Spec number molded into the tire s sidewall near the size Follow recommended scheduled maintenance Roadside Assistance Program U S 1 888 881 3302 TTY Users U S Only 1 888 889 2438 Canada 1 800 268 6800 New GMC owners are automatically enrolled in the Roadside Assistance Program See Roadside Assistance Program 0 292 ...

Page 25: ...peration 37 Exterior Mirrors Convex Mirrors 37 Power Mirrors 38 Heated Mirrors 38 Reverse Tilt Mirrors 38 Interior Mirrors Interior Rearview Mirrors 39 Manual Rearview Mirror 39 Automatic Dimming Rearview Mirror 39 Windows Windows 39 Power Windows 40 Sun Visors 41 Roof Sunroof 41 Keys and Locks Keys Warning Leaving children in a vehicle with the ignition key is dangerous and children or others cou...

Page 26: ... the ignition key and Remote Keyless Entry RKE transmitter if equipped are connected to the provided key rings The ignition key key rings and RKE transmitter if equipped are designed to work together As a system it reduces the risk of unintentionally moving the key out of the RUN position If replacements or additions are required see your dealer Limit added items to a few essential keys or small l...

Page 27: ...te Keyless Entry RKE System 0 26 With Remote Start and Power Liftgate Shown The following may be available Q Lock Press to lock all doors The turn signal indicators may flash and or the horn may sound on second press to indicate locking See Vehicle Personalization 0 120 If a passenger door is open when Q is pressed all doors lock Pressing Q may also arm the theft deterrent system See Vehicle Alarm...

Page 28: ... dealer to have new transmitters programmed Programming with a Recognized Transmitter To program a new key 1 Insert the original already programmed key in the ignition and turn to the key to the ON RUN position 2 Turn the key to LOCK OFF and remove the key 3 Insert the new key to be programmed and turn it to the ON RUN position within five seconds The security light will turn off once the key has ...

Page 29: ... to the transmitter Remote Vehicle Start The vehicle may have this feature that allows you to start the engine from outside the vehicle Remote Vehicle Start This button will be on the RKE transmitter if the vehicle has remote start The climate control system will use the previous settings during a remote start The rear defog may come on during remote start based on cold ambient conditions The rear...

Page 30: ... be turned to ON RUN and then back to LOCK OFF using the key before the remote start procedure can be used again Canceling a Remote Start To shut off the engine Press and hold until the parking lamps turn off Turn on the hazard warning flashers Insert the key and turn it to ON RUN and then back to LOCK OFF Conditions in Which Remote Start Will Not Work The remote vehicle start feature will not ope...

Page 31: ...icle use the Remote Keyless Entry RKE transmitter Pull the handle once from the inside to unlock the door and a second time to open it Power Door Locks Q Press to lock the doors K Press to unlock the doors Delayed Locking This feature delays the locking of the doors until five seconds after all doors are closed When Q is pressed on the power door lock switch while the door is open a chime will sou...

Page 32: ...cks prevent passengers from opening the rear doors from inside the vehicle Manual Safety Locks If equipped the safety lock is located on the inside edge of the rear doors To use the safety lock 1 Insert the key into the safety lock slot and turn it so the slot is in the horizontal position 2 Close the door 3 Do the same for the other rear door To open a rear door when the safety lock is on 1 Unloc...

Page 33: ...t brings in only outside air Continued Warning Continued and set the fan speed to the highest setting See Climate Control Systems in the Index If the vehicle is equipped with a power liftgate disable the power liftgate function See Engine Exhaust 0 164 Caution To avoid damage to the liftgate or liftgate glass make sure the area above and behind the liftgate is clear before opening it Manual Liftga...

Page 34: ...ation The liftgate can still be fully opened manually OFF Opens manually only Manual operation of a liftgate that also has power operation requires more effort than a standard manual liftgate To open or close the liftgate select MAX or 3 4 mode and then Press and hold Y on the RKE transmitter until the liftgate starts moving See Remote Keyless Entry RKE System Operation 0 26 Press the power liftga...

Page 35: ...iple obstacles on the same power cycle the power function will deactivate and a message will display in the Driver Information Center DIC See Object Detection System Messages 0 116 After removing the obstructions the liftgate will resume normal power operation Pinch sensors are located on the side edges of the liftgate If an object is caught between the liftgate and the vehicle and presses against...

Page 36: ...d close With the power liftgate disabled the liftgate electric latch will still power latch once contact is made with the striker Always close the liftgate before driving If Y on the RKE transmitter is pressed while power operation is disabled the turn signals flash and the liftgate will not move The liftgate has an electric latch If the battery is disconnected or has low voltage the liftgate will...

Page 37: ... the vehicle is not started or the door is not unlocked by pressing K on the RKE transmitter during the 10 second pre alarm the alarm will be activated If a door the hood or the liftgate is opened without first disarming the system the turn signals will flash and the horn will sound for about 30 seconds The alarm system will then re arm to monitor for the next unauthorized event Disarming the Alar...

Page 38: ...n briefly when the ignition is turned on If the engine does not start and the security light stays on there is a problem with the system Turn the ignition off and try again If the engine still does not start and the key appears to be undamaged or the light continues to stay on try another ignition key If the engine does not start with the other key the vehicle needs service If the vehicle does sta...

Page 39: ... on and help to clear fog or frost from the surface of the mirrors 1 Rear Window Defogger This button is on the climate control panel See Rear Window Defogger under Automatic Climate Control System 0 137 for more information Reverse Tilt Mirrors If equipped with memory seats the passenger and or driver mirror tilts to a preselected position when the vehicle is in R Reverse This allows the curb to ...

Page 40: ...lass cleaner directly on the mirror Use a soft towel dampened with water Manual Rearview Mirror Push the tab forward for daytime use and pull it rearward for nighttime use to avoid glare of the headlamps from behind Automatic Dimming Rearview Mirror If equipped automatic dimming reduces the glare of headlamps from behind The dimming feature comes on when the vehicle is started Windows Warning Neve...

Page 41: ...windows work when the ignition is in ON RUN or ACC ACCESSORY or in Retained Accessory Power RAP See Retained Accessory Power RAP 0 160 Press the front of the switch to open the window Pull the switch up to close it Express Down Windows Windows that have the express down feature allow the windows to be lowered without holding the switch Press the window switch fully and release it to activate the e...

Page 42: ... 158 and Retained Accessory Power RAP 0 160 Press and hold the front or rear of the driver side switch to open or close the sunroof The sunshade automatically opens with the sunroof but must be closed manually Press and hold the rear of the passenger side switch to vent the sunroof Press and hold the front of the switch to close Express open Express close Press and release the front or rear of the...

Page 43: ...ay collect on the sunroof seal or in the track This could cause an issue with sunroof operation or noise It could also plug the water drainage system Periodically open the sunroof and remove any obstacles or loose debris Wipe the sunroof seal and roof sealing area using a clean cloth mild soap and water Do not remove grease from the sunroof ...

Page 44: ... Safety Belt System Parts after a Crash 59 Airbag System Airbag System 59 Where Are the Airbags 61 When Should an Airbag Inflate 62 What Makes an Airbag Inflate 63 How Does an Airbag Restrain 63 What Will You See after an Airbag Inflates 64 Passenger Sensing System 65 Servicing the Airbag Equipped Vehicle 69 Adding Equipment to the Airbag Equipped Vehicle 69 Airbag System Check 70 Replacing Airbag...

Page 45: ...nts are installed and adjusted properly Adjust the head restraint so that the top of the restraint is at the same height as the top of the occupant s head This position reduces the chance of a neck injury in a crash The height of the head restraint can be adjusted Pull the head restraint up to raise it Try to move the head restraint to make sure that it is locked in place To lower the head restrai...

Page 46: ...ning You can lose control of the vehicle if you try to adjust a driver seat while the vehicle is moving Adjust the driver seat only when the vehicle is not moving To adjust a manual seat 1 Pull the handle at the front of the seat cushion 2 Move the seat forward or rearward to adjust the seat position 3 Release the handle to stop the seat from moving 4 Try to move the seat back and forth to be sure...

Page 47: ...Power Seat To adjust a power seat if equipped Move the seat forward or rearward by sliding the control forward or rearward Raise or lower the front part of the seat cushion by moving the front of the control up or down Raise or lower the entire seat by moving the rear of the control up or down To adjust the seatback see Reclining Seatbacks 0 47 To adjust the lumbar support see Lumbar Adjustment 0 ...

Page 48: ...rotection when the vehicle is in motion have the seatback upright Then sit well back in the seat and wear the safety belt properly Do not have a seatback reclined if the vehicle is moving Manual Reclining Seatbacks Warning If either seatback is not locked it could move forward in a sudden stop or crash That could cause injury to the person sitting there Always push and pull on the seatbacks to be ...

Page 49: ...cally save driver seat and outside mirror positions to the current driver Remote Keyless Entry RKE transmitter when the ignition is turned off These automatically stored positions are referred to as RKE Memory positions See Remote Keyless Entry RKE System Operation 0 26 Storing Button Memory Positions To save positions into Button Memory 1 Adjust the driver seat seatback recliner and both outside ...

Page 50: ...ove to the previously saved RKE Memory positions This feature is turned on or off using the vehicle personalization menu See Vehicle Personalization 0 120 To stop recall movement press any of the memory power mirror or power seat controls If something has blocked the driver seat while recalling a memory position the recall may stop Remove the obstruction then press and hold the appropriate manual ...

Page 51: ...own Base Similar If available the buttons are near the climate controls To operate the ignition must be in ON RUN Press z or J to heat the driver or passenger seat cushion and seatback Press the button once for the highest setting With each press of the button the heated seat will change to the next lower setting and then the off setting Three lights indicate the highest setting and one light indi...

Page 52: ...the seatback 3 Fold the seatback forward Keep the seatback in the upright locked position when not in use Raising the Seatbacks Warning If either seatback is not locked it could move forward in a sudden stop or crash That could cause injury to the person sitting there Continued Warning Continued Always push and pull on the seatbacks to be sure they are locked Warning A safety belt that is improper...

Page 53: ...t also describes some things not to do with safety belts Warning Do not let anyone ride where a safety belt cannot be worn properly In a crash if you or your passenger s are not wearing safety belts injuries can be much worse than if you are wearing safety belts You can be seriously injured or killed by hitting things inside the vehicle harder or by being ejected from the vehicle In addition anyon...

Page 54: ... to wear safety belts A Airbags are supplemental systems only so they work with safety belts not instead of them Whether or not an airbag is provided all occupants still have to buckle up to get the most protection Also in nearly all states and in all Canadian provinces the law requires wearing safety belts How to Wear Safety Belts Properly This section is only for people of adult size There are s...

Page 55: ...th arms or behind your back Never route the lap or shoulder belt over an armrest Lap Shoulder Belt All seating positions in the vehicle have a lap shoulder belt The following instructions explain how to wear a lap shoulder belt properly 1 Adjust the seat if the seat is adjustable so you can sit up straight To see how see Seats in the Index 2 Pick up the latch plate and pull the belt across you Do ...

Page 56: ...lways stow the safety belt slowly If the safety belt webbing returns quickly to the stowed position the retractor may lock and cannot be pulled out If this happens pull the safety belt straight out firmly to unlock the webbing and then release it If the webbing is still locked in the retractor see your dealer Before a door is closed be sure the safety belt is out of the way If a door is slammed ag...

Page 57: ... belt pretensioners can also help tighten the safety belts in a side crash or a rollover event Pretensioners work only once If the pretensioners are activated in a crash the pretensioners and possibly other parts of the safety belt system will need to be replaced See Replacing Safety Belt System Parts after a Crash 0 59 Rear Safety Belt Comfort Guides Warning A safety belt that is not properly wor...

Page 58: ...uide 3 Be sure that the belt is not twisted and it lies flat The elastic cord must be behind the belt with the plastic guide on the front 4 Buckle position and release the safety belt as described previously in this section Make sure the shoulder portion of the belt is on the shoulder and not falling off of it The belt should be close to but not contacting the neck To remove and store the comfort ...

Page 59: ...nough your dealer will order you an extender When you go in to order it take the heaviest coat you will wear so the extender will be long enough for you To help avoid personal injury do not let someone else use it and use it only for the seat it is made to fit The extender has been designed for adults Never use it for securing child seats To wear it attach it to the regular safety belt For more in...

Page 60: ...ng any crash may have been stressed or damaged See your dealer to have the safety belt assemblies inspected or replaced New parts and repairs may be necessary even if the safety belt system was not being used at the time of the crash Have the safety belt pretensioners checked if the vehicle has been in a crash or if the airbag readiness light stays on after you start the vehicle or while you are d...

Page 61: ...crash In some crashes safety belts are the only restraint See When Should an Airbag Inflate 0 62 Wearing your safety belt during a crash helps reduce the chance of hitting things inside the vehicle or being ejected from it Airbags are supplemental restraints to the safety belts Everyone in the vehicle should wear a safety belt properly whether or not there is an airbag for that person Warning Beca...

Page 62: ...readiness light on the instrument cluster which shows the airbag symbol The system checks the airbag electrical system for malfunctions The light tells you if there is an electrical problem See Airbag Readiness Light 0 101 Where Are the Airbags The driver frontal airbag is in the middle of the steering wheel The front outboard passenger frontal airbag is in the instrument panel on the passenger si...

Page 63: ...window opening If you do the path of an inflating roof rail airbag will be blocked When Should an Airbag Inflate This vehicle is equipped with airbags See Airbag System 0 59 Airbags are designed to inflate if the impact exceeds the specific airbag system s deployment threshold Deployment thresholds are used to predict how severe a crash is likely to be in time for the airbags to inflate and help r...

Page 64: ... of the vehicle is struck if the sensing system predicts that the vehicle is about to roll over on its side or in a severe frontal impact In any particular crash no one can say whether an airbag should have inflated simply because of the vehicle damage or repair costs What Makes an Airbag Inflate In a deployment event the sensing system sends an electrical signal triggering a release of gas from t...

Page 65: ... be dust in the air This dust could cause breathing problems for people with a history of asthma or other breathing trouble To avoid this everyone in the vehicle should get out as soon as it is safe to do so If you have breathing problems but cannot get out of the vehicle after an airbag inflates then get fresh air by opening a window or a door If you experience breathing problems following an air...

Page 66: ...cle has a passenger sensing system for the front outboard passenger position The passenger airbag status indicator will be visible on the overhead console when the vehicle is started United States Canada and Mexico The words ON and OFF or the symbol for on and off are visible during the system check When the system check is complete either the word ON or OFF or the symbol for on or off will be vis...

Page 67: ...better to secure the child restraint in a rear seat The passenger sensing system is designed to turn off the front outboard passenger frontal airbag if The front outboard passenger seat is unoccupied The system determines that an infant is present in a child restraint A front outboard passenger takes his her weight off of the seat for a period of time There is a critical problem with the airbag sy...

Page 68: ...ehicle 3 Remove any additional items from the seat such as blankets cushions seat covers seat heaters or seat massagers 4 Reinstall the child restraint following the directions provided by the child restraint manufacturer and refer to Securing Child Restraints Rear Seat 0 83 or Securing Child Restraints Front Passenger Seat 0 86 5 If after reinstalling the child restraint and restarting the vehicl...

Page 69: ... should not ride in the front outboard passenger seat if the passenger airbag off indicator is lit Additional Factors Affecting System Operation Safety belts help keep the passenger in position on the seat during vehicle maneuvers and braking which helps the passenger sensing system maintain the passenger airbag status See Safety Belts and Child Restraints in the Index for additional information a...

Page 70: ...vice manual see Service Publications Ordering Information 0 297 Warning For up to 10 seconds after the vehicle is turned off and the battery is disconnected an airbag can still inflate during improper service You can be injured if you are close to an airbag when it inflates Avoid yellow connectors They are probably part of the airbag system Be sure to follow proper service procedures and make sure...

Page 71: ... Assistance See Customer Assistance Offices 0 290 Airbag System Check The airbag system does not need regularly scheduled maintenance or replacement Make sure the airbag readiness light is working See Airbag Readiness Light 0 101 Caution If an airbag covering is damaged opened or broken the airbag may not work properly Do not open or break the airbag coverings If there are any opened or broken air...

Page 72: ...r then return to the booster seat Does the lap belt fit low and snug on the hips touching the thighs If yes continue If no return to the booster seat Can proper safety belt fit be maintained for the length of the trip If yes continue If no return to the booster seat Q What is the proper way to wear safety belts A An older child should wear a lap shoulder belt and get the additional restraint a sho...

Page 73: ...a crash the child would not be restrained by the shoulder belt The child could move too far forward increasing the chance of head and neck injury The child might also slide under the lap belt The belt force would then be applied right on the abdomen That could cause serious or fatal injuries The shoulder belt should go over the shoulder and across the chest Infants and Young Children Everyone in a...

Page 74: ...y appropriate child restraints Neither the vehicle s safety belt system nor its airbag system is designed for them Children who are not restrained properly can strike other people or can be thrown out of the vehicle Warning Never hold an infant or a child while riding in a vehicle Due to crash forces an infant or a child will become so heavy it is not possible to hold it during a crash For example...

Page 75: ... safety standards The restraint manufacturer instructions that come with the restraint state the weight and height limitations for a particular child restraint In addition there are many kinds of restraints available for children with special needs Warning To reduce the risk of neck and head injury in a crash infants and toddlers should be secured in a rear facing child restraint until age two or ...

Page 76: ...ts to keep the infant positioned in the restraint Forward Facing Child Seat A forward facing child seat provides restraint for the child s body with the harness Booster Seats A booster seat is a child restraint designed to improve the fit of the vehicle s safety belt system A booster seat can also help a child to see out the window Securing an Add On Child Restraint in the Vehicle Warning A child ...

Page 77: ...collision or sudden stop and injure people in the vehicle Be sure to properly secure any child restraint in the vehicle even when no child is in it In some areas of the United States and Canada Certified Child Passenger Safety Technicians CPSTs are available to inspect and demonstrate how to correctly use and install child restraints In the U S refer to the National Highway Traffic Safety Administ...

Page 78: ...raint in a rear seating position study the instructions that came with the child restraint to make sure it is compatible with this vehicle Child restraints and booster seats vary considerably in size and some may fit in certain seating positions better than others Depending on where you place the child restraint and the size of the child restraint you may not be able to access adjacent safety belt...

Page 79: ...child restraint with a top tether you must also use either the lower anchors or the safety belts to properly secure the child restraint A child restraint must never be installed using only the top tether and anchor The LATCH anchorage system can be used until the combined weight of the child plus the child restraint is 29 5 kg 65 lbs Use the safety belt alone instead of the LATCH anchorage system ...

Page 80: ...ure the top tether to the anchor Some child restraints that have a top tether are designed for use with or without the top tether being attached Others require the top tether always to be attached In Canada the law requires that forward facing child restraints have a top tether and that the tether be attached Be sure to read and follow the instructions for your child restraint Lower Anchor and Top...

Page 81: ...d in a rear seating position See Where to Put the Restraint 0 76 for additional information Securing a Child Restraint Designed for the LATCH System Warning If a LATCH type child restraint is not attached to anchors or with the safety belt the child restraint will not be able to protect the child correctly In a crash the child could be seriously injured or killed Install a LATCH type child restrai...

Page 82: ...d rubbing the LATCH attachments Do not fold the empty rear seat with a safety belt buckled This could damage the safety belt or the seat Unbuckle and return the safety belt to its stowed position before folding the seat If you need to secure more than one child restraint in the rear seat see Where to Put the Restraint 0 76 This system is designed to make installation of child restraints easier Whe...

Page 83: ...head restraint and a single tether is being used route the tether over the seatback If the position being used does not have a head restraint and a dual tether is being used route the tether over the seatback If the position being used has a fixed head restraint and a dual tether is being used route the tether around the head restraint If the position being used has a fixed head restraint and a si...

Page 84: ... 77 for how and where to install the child restraint using LATCH If a child restraint is secured in the vehicle using a safety belt and it uses a top tether see Lower Anchors and Tethers for Children LATCH System 0 77 for top tether anchor locations Do not secure a child seat in a position without a top tether anchor if a national or local law requires that the top tether be anchored or if the ins...

Page 85: ...ock When the retractor lock is set the belt can be tightened but not pulled out of the retractor 5 To tighten the belt push down on the child restraint pull the shoulder portion of the belt to tighten the lap portion of the belt and feed the shoulder belt back into the retractor When installing a forward facing child restraint it may be helpful to use your knee to push down on the child restraint ...

Page 86: ...is not properly stowed and secured could fall forward during a sudden stop or collision The armrest could contact an infant secured in a rear facing child restraint in the center seat position Fasten the retaining strap onto the stowed armrest before installing a rear facing child restraint in the rear center seat position When new the vehicle s glove box materials included an armrest retaining st...

Page 87: ...ng child restraint can be seriously injured or killed if the front outboard passenger frontal airbag inflates and the passenger seat is in a forward position Even if the passenger sensing system has turned off the front outboard passenger frontal airbag no system is fail safe No one can guarantee that an airbag will not deploy under some unusual circumstance even though it is turned off Secure rea...

Page 88: ... airbag status indicator should light and stay lit when you start the vehicle See Passenger Airbag Status Indicator 0 102 2 Put the child restraint on the seat 3 Pick up the latch plate and run the lap and shoulder portions of the vehicle s safety belt through or around the restraint The child restraint instructions will show you how Tilt the latch plate to adjust the belt if needed 4 Push the lat...

Page 89: ...etractor is not locked repeat Steps 5 and 6 7 Before placing a child in the child restraint make sure it is securely held in place To check grasp the child restraint at the safety belt path and attempt to move it side to side and back and forth When the child restraint is properly installed there should be no more than 2 5 cm 1 in of movement If the airbag is off the off indicator in the passenger...

Page 90: ...stem 90 Storage Compartments Warning Do not store heavy or sharp objects in storage compartments In a crash these objects may cause the cover to open and could result in injury Glove Box Open the glove box by lifting up on the lever Cupholders Two cupholders are in the center console Cupholders may be located in the second row seat armrest To access pull the armrest down Center Console Storage The...

Page 91: ... the rear of the vehicle Attach it to the cargo tie downs for storing small loads Do not use the net to store heavy loads Roof Rack System Warning If something is carried on top of the vehicle that is longer or wider than the roof rack like paneling plywood or a mattress the wind can catch it while the vehicle is being driven The item being carried could be violently torn off and this could cause ...

Page 92: ... of cargo when driving check to make sure crossrails and cargo are securely fastened Loading cargo on the roof rack will make the vehicle s center of gravity higher Avoid high speeds sudden starts sharp turns sudden braking or abrupt maneuvers otherwise it may result in loss of control If driving for a long distance on rough roads or at high speeds occasionally stop the vehicle to make sure the ca...

Page 93: ...llision Alert FCA Warning Light 106 Vehicle Ahead Indicator 107 Traction Off Light 107 StabiliTrak OFF Light 107 Traction Control System TCS StabiliTrak Light 107 Tire Pressure Light 108 Engine Oil Pressure Light 108 Fuel Economy Light 109 Low Fuel Warning Light 109 Security Light 109 High Beam On Light 110 Lamps On Reminder 110 Cruise Control Light 110 Information Displays Driver Information Cent...

Page 94: ...wheel closer or away from you 4 Pull the lever up to lock the steering wheel in place Do not adjust the steering wheel while driving Steering Wheel Controls The infotainment system can be operated by using the steering wheel controls See Steering Wheel Controls in the infotainment manual Horn Press a on the steering wheel pad to sound the horn Windshield Wiper Washer The windshield wiper washer le...

Page 95: ...her fluid reservoir Warning In freezing weather do not use the washer until the windshield is warmed Otherwise the washer fluid can form ice on the windshield blocking your vision Clear snow and ice from the wiper blades before using them If frozen to the windshield carefully loosen or thaw them Damaged blades should be replaced See Wiper Blade Replacement 0 218 Heavy snow or ice can overload the ...

Page 96: ...14 Compass The vehicle may have a compass display in the Driver Information Center DIC The compass receives its heading and other information from the Global Positioning System GPS antenna StabiliTrak and vehicle speed information Avoid covering the GPS antenna located on the roof for long periods of time with objects that may interfere with the antenna s ability to receive a satellite signal The ...

Page 97: ... the display of the time on the screen on or off Power Outlets The accessory power outlets can be used to connect electrical equipment such as a cell phone or MP3 player There are four accessory power outlets inside the open storage area in front of the shift lever inside the center console storage on the rear of the center console storage and in the rear cargo compartment To use the outlets remov...

Page 98: ... Gauges and Indicators Warning lights and gauges can signal that something is wrong before it becomes serious enough to cause an expensive repair or replacement Paying attention to the warning lights and gauges could prevent injury Some warning lights come on briefly when the engine is started to indicate they are working When one of the warning lights comes on and stays on while driving or when o...

Page 99: ...GMC Terrain Terrain Denali Owner Manual GMNA Localizing U S Canada Mexico 9234776 2016 crc 6 4 15 98 Instruments and Controls Instrument Cluster English Shown Metric Similar ...

Page 100: ...Caution If the engine is operated with the rpm s in the warning area at the high end of the tachometer the vehicle could be damaged and the damage would not be covered by the vehicle warranty Do not operate the engine with the rpm s in the warning area Fuel Gauge Metric English When the ignition is on the fuel gauge shows about how much fuel the vehicle has left in the fuel tank An arrow on the fu...

Page 101: ...f full but it actually took a little more or less than half the tank s capacity to fill the tank The gauge moves a little while turning a corner or speeding up The gauge takes a few seconds to stabilize after the ignition is turned on and goes back to empty when the ignition is turned off Engine Coolant Temperature Gauge Metric English This gauge measures the temperature of the vehicle s engine If...

Page 102: ...e on to remind passengers to fasten their safety belt Then the light stays on solid until the belt is buckled This cycle continues several times if the passenger remains or becomes unbuckled while the vehicle is moving If the passenger safety belt is buckled neither the chime nor the light comes on The front passenger safety belt reminder light and chime may turn on if an object is put on the seat...

Page 103: ...a passenger airbag status indicator United States Canada and Mexico When the vehicle is started the passenger airbag status indicator will light ON and OFF or the symbol for on and off for several seconds as a system check Then after several more seconds the status indicator will light either ON or OFF or either the on or off symbol to let you know the status of the front outboard passenger fronta...

Page 104: ...attery When this light comes on the Driver Information Center DIC also displays a message See Battery Voltage and Charging Messages 0 114 If a short distance must be driven with the light on be sure to turn off all accessories such as the radio and air conditioner Malfunction Indicator Lamp Check Engine Light This light is part of the vehicle s emission control on board diagnostic system If this l...

Page 105: ...rting the engine If the light is still flashing follow the previous guidelines and see your dealer for service as soon as possible If the light is on steady A malfunction has been detected Diagnosis and service may be required Check the following A loose or missing fuel cap may cause the light to come on See Filling the Tank 0 186 A few driving trips with the cap properly installed may turn the li...

Page 106: ...k to stop the vehicle For normal braking performance both circuits need to be working Metric English The brake indicator light should come on briefly as the engine is started If it does not come on have the vehicle serviced by your dealer When the ignition is on the brake system warning light comes on when the parking brake is set The light stays on if the parking brake does not fully release If i...

Page 107: ...gular brake system warning light is also on the vehicle does not have antilock brakes and there is a problem with the regular brakes See Brake System Warning Light 0 105 See Brake System Messages 0 114 for all brake related DIC messages Lane Departure Warning LDW Light If equipped this light located in the center of the instrument panel comes on briefly while starting the vehicle If it does not co...

Page 108: ...StabiliTrak is turned off If the TCS is off wheel spin is not limited Adjust driving accordingly See Traction Control Electronic Stability Control 0 170 StabiliTrak OFF Light This light comes on briefly while starting the vehicle If it does not have the vehicle serviced by your dealer This light comes on when the StabiliTrak system is turned off If StabiliTrak is off the Traction Control System TC...

Page 109: ... DIC tire pressure message may also display See Tire Messages 0 119 Stop as soon as possible and inflate the tires to the pressure value shown on the Tire and Loading Information label See Tire Pressure 0 236 When the Light Flashes First and Then Is On Steady If the light flashes for about a minute and then stays on there may be a problem with the TPMS If the problem is not corrected the light wil...

Page 110: ...el Warning Light English Shown Metric Similar This light comes on for a few seconds when the ignition is turned on as a check to indicate it is working If it does not come on have it fixed The low fuel warning light is a circle located on the fuel gauge This light comes on and a chime sounds periodically when the vehicle is low on fuel The light goes off when fuel is added to the fuel tank For veh...

Page 111: ...turns off when the cruise control is turned off See Cruise Control 0 172 Information Displays Driver Information Center DIC The vehicle may have a Driver Information Center DIC It displays information about the vehicle and warning messages if there is a system problem detected DIC messages display in the center of the instrument cluster See Vehicle Messages 0 113 The vehicle may also have features...

Page 112: ...miles per hour mph The speedometer cannot be reset Trip 1 and Trip 2 This display shows the current distance traveled in either kilometers km or miles mi since the last reset for the trip odometer The trip odometer can be reset to zero by pressing SET CLR while the trip odometer display is showing Fuel Range This display shows the approximate distance the vehicle can be driven without refueling Th...

Page 113: ...s calculated based on the various vehicle speeds recorded since the last reset of this value The average speed can be reset by pressing SET CLR while the Average Vehicle Speed display is showing Timer This display can be used as a timer To start the timer press SET CLR while Timer is displayed The display will show the amount of time that has passed since the timer was last reset not including tim...

Page 114: ...play accidentally at any time other than when the oil has just been changed It cannot be reset accurately until the next oil change To reset the engine oil life system press SET CLR while the Oil Life display is active The display will ask for confirmation of a reset Press Q or R to select Yes or No Then press SET CLR to confirm the selection See Engine Oil Life System 0 205 Blank Display This dis...

Page 115: ...aler for service Brake System Messages BRAKE FLUID LOW This message is displayed when the brake fluid level is low see Brake Fluid 0 215 RELEASE PARKING BRAKE This message is displayed as a reminder that the parking brake is on Release it before you attempt to drive Compass Messages CAL This message is displayed when the compass needs to be calibrated See Compass 0 95 Dashes will be displayed if t...

Page 116: ...o avoid damage to the engine COOLANT LEVEL LOW ADD COOLANT This message will display if the coolant is low See Engine Coolant 0 208 ENGINE OVERHEATED IDLE ENGINE This message displays when the engine coolant temperature is too hot Stop and allow the vehicle to idle until it cools down ENGINE OVERHEATED STOP ENGINE This message displays and a continuous chime sounds if the engine cooling system rea...

Page 117: ...ehicle may be driven at a reduced speed while this message is on but maximum acceleration and speed may be reduced Anytime this message stays on the vehicle should be taken to your dealer for service as soon as possible Fuel System Messages ECO MODE ON On some models this message displays when the Fuel Economy Mode has been turned on by pressing the eco button near the shift lever See Fuel Economy...

Page 118: ...lision Alert FCA systems are disabled and need service See your dealer SERVICE PARK ASSIST This message displays if there is a problem with the Rear Parking Assist RPA system Do not use this system to help you park See Parking Assist 0 176 SIDE BLIND ZONE ALERT SYSTEM OFF This message indicates that the driver has turned the system off SIDE BLIND ZONE SYS UNAVAILABLE This message indicates that th...

Page 119: ...is a problem with the Traction Control System TCS See Traction Control Electronic Stability Control 0 170 SERVICE STABILITRAK This message displays if there is a problem with the StabiliTrak system See Traction Control Electronic Stability Control 0 170 STABILITRAK OFF This message displays when the StabiliTrak system is turned off See Traction Control Electronic Stability Control 0 170 TRACTION C...

Page 120: ... on the DIC stop as soon as you can Inflate the tires by adding air until the tire pressure is equal to the values shown on the Tire and Loading Information label See Tires 0 229 Vehicle Load Limits 0 154 and Tire Pressure 0 236 You can receive more than one tire pressure message at a time The DIC also shows the tire pressure values See Driver Information Center DIC 0 110 Transmission Messages SER...

Page 121: ...Controls Using the Faceplate MENU SEL Knob Press to enter select or activate a highlighted menu option Turn to highlight a menu option Press to enable or disable a system setting BACK Press to exit a menu Press to return to a previous screen Using the Touchscreen Touch a screen feature to View more feature options Enable or disable the feature w Touch to scroll up x Touch to scroll down Back Touch...

Page 122: ...pically louder than the sound system volume Select Off Low Medium or High Gracenote Options Select and the following may display Normalization Normalization This feature improves voice recognition and media groupings See USB Auxiliary Devices and Bluetooth Audio in the infotainment manual Select to enable or disable XM Channel Art This feature turns the XM Audio page background on the XM Channel d...

Page 123: ...wing may display Home Page Menu Rear Camera Options Display Off Map Settings Home Page Menu Select and the following may display Customize Sort Restore Home Page Defaults Customize This feature allows the selection of what icons will be on the first Home Page Select and follow the screen prompts Sort This feature allows the icons on the Home Page to be moved Select and follow the screen prompts Re...

Page 124: ...d Low Reduced speed Normal Moderate speed Air Conditioning Mode This will allow you to select whether or not the air conditioning comes on automatically the next time the vehicle is started On means that the air conditioning will be on at start up regardless of whether it was on or off the last time the vehicle was turned off Off means the air conditioning will be off at the next start up regardle...

Page 125: ...tion of the chime volume level Select Normal or High Reverse Tilt Mirror When on both the driver and passenger mirrors will tilt downward when the vehicle is shifted to R Reverse to improve visibility of the ground near the rear wheels They will return to their previous driving position when the vehicle is shifted out of R Reverse the ignition is turned to OFF or the vehicle is left in R Reverse S...

Page 126: ...doors will automatically unlock when the vehicle is shifted into P Park Select All Doors Driver Door or Off Delayed Door Lock When on this feature will delay the locking of the doors To override the delay press the power door lock on the instrument panel Select On or Off Remote Lock Unlock Start Select and the following may display Remote Unlock Light Feedback Remote Lock Feedback Remote Door Unlo...

Page 127: ... for future programming Erase the programming when vehicle ownership is terminated See Erasing Universal Remote System Buttons later in this section To program a garage door opener park outside directly in line with and facing the garage door opener receiver Clear all people and objects near the garage door Make sure the hand held transmitter has a new battery for quick and accurate transmission o...

Page 128: ...ays on or the garage door moves programming is complete If the indicator light blinks rapidly for two seconds then changes to a solid light and the garage door does not move continue with programming Steps 4 6 Learn or Smart Button 4 After completing Steps 1 3 locate the Learn or Smart button inside the garage on the garage door opener receiver The name and color of the button may vary by manufact...

Page 129: ... the Universal Remote system The Universal Remote system indicator light will flash slowly at first and then rapidly Proceed with Step 3 under Programming the Universal Remote System to complete Universal Remote System Operation Using the Universal Remote System Press and hold the appropriate Universal Remote system button for at least one half second The indicator light will come on while the sig...

Page 130: ...p Control Operates the exterior lamps Turn to one of the following positions O Off Briefly turn to this position to turn the automatic light control off or on again AUTO Automatic Headlamps Turns the exterior lamps on and off automatically depending on the exterior light The vehicle will default to the AUTO setting when it is first started Parking Lamps Turns on the parking lamps including all lam...

Page 131: ...trument cluster will be lit When the exterior lamp control is turned to 5 the low beam headlamps come on The other lamps that come on with the headlamps will also come on To idle your vehicle with the DRL off move the shift lever to P Park The DRL will stay off until the shift lever is moved out of the P Park position For vehicles first sold in the United States or Mexico the DRL can also be turne...

Page 132: ...iper speed When the wipers are not operating these lamps turn off Move the exterior lamp control to P or to disable this feature Hazard Warning Flashers Hazard Warning Flasher Press to make the front and rear turn signal lamps flash on and off This warns others that you are having trouble Press again to turn the flashers off Turn and Lane Change Signals Move the lever all the way up or down to sig...

Page 133: ...nt Panel Brightness Turn clockwise or counterclockwise to brighten or dim the lights Dome Lamps There are front and rear dome lamps The dome lamp controls are located in the overhead console To change the settings press the following Dome Lamp Override Turns the lamps off even when a door is open 1 Door The lamps come on automatically when a door is opened On Turns the dome lamps on The dome lamps...

Page 134: ...Center DIC you may see the voltage move up or down This is normal If there is a problem an alert will be displayed The battery can be discharged at idle if the electrical loads are very high This is true for all vehicles This is because the generator alternator may not be spinning fast enough at idle to produce all of the power needed for very high electrical loads A high electrical load occurs wh...

Page 135: ...2016 crc 6 4 15 134 Infotainment System Infotainment System Introduction Infotainment 134 Introduction Infotainment See the infotainment manual for information on the radio audio players phone navigation system and voice or speech recognition It also includes information on settings ...

Page 136: ...tment Air Filter 140 Climate Control Systems The vehicle s heating cooling defrosting and ventilation can be controlled with this system 1 Fan Control 2 Air Delivery Mode Controls 3 Temperature Control 4 A C Air Conditioning 5 Recirculation 6 Rear Window Defogger 7 Front Defrost 8 Outside Air A Fan Control Turn to increase or decrease the fan speed Turn the knob all the way counterclockwise to tur...

Page 137: ...rature falls below freezing the air conditioning will not work h Recirculation Press to turn on the recirculation An indicator light comes on Air is recirculated inside the vehicle It helps to quickly cool the air inside the vehicle and reduce the outside air and odor that might enter The air conditioning may come on under certain conditions To improve fuel efficiency and to cool the vehicle faste...

Page 138: ...he vehicle to the selected temperature When the AUTO indicator light is on the system is in full automatic operation To place the system in automatic mode 1 Press AUTO 2 Set the temperature Allow the system time to stabilize Then adjust the temperature as needed To improve fuel efficiency and to cool the vehicle faster recirculation may be automatically selected in warm weather The recirculation l...

Page 139: ...ooner when this feature is in use See Fuel Economy Mode 0 167 Air Conditioning A C Air Conditioning Press to turn the air conditioning on or off If the fan is turned off or the outside temperature falls below freezing the air conditioning will not work When in AUTO the air conditioning will come on automatically as needed h Recirculation Press to turn on the recirculation Press to alternate betwee...

Page 140: ...n during a remote start See Remote Vehicle Start 0 28 and Heated Front Seats 0 50 Sensors The solar sensor located on top of the instrument panel near the windshield monitors the solar heat The climate control system uses the information to adjust the temperature fan speed recirculation and air delivery mode Do not cover the solar sensor or the system will not work properly Air Vents Center Air Ve...

Page 141: ... should be replaced as part of routine scheduled maintenance See Maintenance Schedule 0 273 for replacement intervals To find out what type of filter to use see Maintenance Replacement Parts 0 283 The passenger compartment air filter can be accessed by removing the entire glove box 1 Open the glove box completely and locate the stop tab on top of the glove box door 2 Push the stop tab upward until...

Page 142: ...4 15 Climate Controls 141 6 Push the two tabs upward and release the latches holding the service door Lift the service door 7 Remove the old air filter 8 Install the new air filter 9 Close the service door and latches 10 Reinstall the glove box See your dealer if additional assistance is needed ...

Page 143: ...t 164 Running the Vehicle While Parked 164 Automatic Transmission Automatic Transmission 165 Manual Mode 166 Fuel Economy Mode 167 Drive Systems All Wheel Drive 168 Brakes Antilock Brake System ABS 168 Parking Brake 169 Brake Assist 169 Hill Start Assist HSA 170 Ride Control Systems Traction Control Electronic Stability Control 170 Cruise Control Cruise Control 172 Driver Assistance Systems Rear V...

Page 144: ... control and seat settings Program all trip information into any navigation device prior to driving Wait until the vehicle is parked to retrieve items that have fallen to the floor Stop or park the vehicle to tend to children Keep pets in an appropriate carrier or restraint Avoid stressful conversations while driving whether with a passenger or on a cell phone Warning Taking your eyes off the road...

Page 145: ...n mind include Keep enough distance between you and the vehicle in front of you Avoid needless heavy braking Keep pace with traffic If the engine ever stops while the vehicle is being driven brake normally but do not pump the brakes Doing so could make the pedal harder to push down If the engine stops there will be some power brake assist but it will be used when the brake is applied Once the powe...

Page 146: ... be loss of power steering assist Curve Tips Take curves at a reasonable speed Reduce speed before entering a curve Maintain a reasonable steady speed through the curve Wait until the vehicle is out of the curve before accelerating gently into the straightaway Steering in Emergencies There are some situations when steering around a problem may be more effective than braking Holding both sides of t...

Page 147: ...by water snow ice gravel or other material on the road Learn to recognize warning clues such as enough water ice or packed snow on the road to make a mirrored surface and slow down when you have any doubt Try to avoid sudden steering acceleration or braking including reducing vehicle speed by shifting to a lower gear Any sudden changes could cause the tires to slide Remember Antilock brakes help a...

Page 148: ...rough terrain You or your passengers can be struck by flying objects Secure the cargo properly Keep cargo in the cargo area as far forward and as low as possible The heaviest things should be on the floor forward of the rear axle Heavy loads on the roof raise the vehicle s center of gravity making it more likely to roll over You can be seriously or fatally injured if the vehicle rolls over Put hea...

Page 149: ...rop off embankment cliff or even another vehicle You could be seriously injured or killed As you near the top of a hill slow down and stay alert Never go downhill forward or backward with the transmission in N Neutral The brakes could overheat and you could lose control When driving down a hill keep the vehicle headed straight down Use a low gear because the engine will work with the brakes to slo...

Page 150: ... downhill wheels which could cause a downhill slide or a rollover Surface conditions can be a problem Loose gravel muddy spots or even wet grass can cause the tires to slip sideways downhill If the vehicle slips sideways it can hit something that will trip it a rock a rut etc and roll over Hidden obstacles can make the steepness of the incline more severe If a rock is driven across with the uphill...

Page 151: ... cover the wheel hubs axles or exhaust pipe Deep water can damage the axle and other vehicle parts If the standing water is not too deep drive slowly through it At faster speeds water splashes on the ignition system and the vehicle can stall Stalling can also occur if you get the exhaust pipe under water While the exhaust pipe is under water you will not be able to start the engine When going thro...

Page 152: ...f the road is wet enough and you are going fast enough When the vehicle is hydroplaning it has little or no contact with the road There is no hard and fast rule about hydroplaning The best advice is to slow down when the road is wet Other Rainy Weather Tips Besides slowing down other wet weather driving tips include Allow extra following distance Pass with caution Keep windshield wiping equipment ...

Page 153: ...e treated For Slippery Road Driving Accelerate gently Accelerating too quickly causes the wheels to spin and makes the surface under the tires slick Turn on Traction Control See Traction Control Electronic Stability Control 0 170 The Antilock Brake System ABS improves vehicle stability during hard stops but the brakes should be applied sooner than when on dry pavement See Antilock Brake System ABS...

Page 154: ...peed This keeps the battery charged to restart the vehicle and to signal for help with the headlamps Do this as little as possible to save fuel If the Vehicle Is Stuck Slowly and cautiously spin the wheels to free the vehicle when stuck in sand mud ice or snow If stuck too severely for the traction system to free the vehicle turn the traction system off and use the rocking method See Traction Cont...

Page 155: ...mation label and the Certification Tire label Warning Do not load the vehicle any heavier than the Gross Vehicle Weight Rating GVWR or either the Continued Warning Continued maximum front or rear Gross Axle Weight Rating GAWR This can cause systems to break and change the way the vehicle handles This could cause loss of control and a crash Overloading can also reduce stopping distance damage the t...

Page 156: ...ur vehicle 3 Subtract the combined weight of the driver and passengers from XXX kg or XXX lbs 4 The resulting figure equals the available amount of cargo and luggage load capacity For example if the XXX amount equals 1400 lbs and there will be five 150 lb passengers in your vehicle the amount of available cargo and luggage load capacity is 650 lbs 1400 750 5 x 150 650 lbs 5 Determine the combined ...

Page 157: ...cupant Weight 91 kg 200 lbs 5 453 kg 1 000 lbs 3 Available Cargo Weight 0 kg 0 lbs Refer to the vehicle s tire and loading information label for specific information about the vehicle s capacity weight and seating positions The combined weight of the driver passengers and cargo should never exceed the vehicle s capacity weight Certification Tire Label Label Example A vehicle specific Certification...

Page 158: ... sudden stop or turn or in a crash Put things in the cargo area of the vehicle Try to spread the weight evenly Never stack heavier things like suitcases inside the vehicle so that some of them are above the tops of the seats Do not leave an unsecured child restraint in the vehicle When you carry something inside the vehicle secure it whenever you can Do not leave a seat folded down unless you need...

Page 159: ...itch to LOCK OFF to turn the engine off Retained Accessory Power RAP will remain active See Retained Accessory Power RAP 0 160 This locks the steering wheel ignition and automatic transmission This is the only position from which the key can be removed If the key cannot be removed make sure the shift lever is in P Park The ignition switch can bind in the LOCK OFF position with the wheels turned of...

Page 160: ...his position can be used to operate the electrical accessories including the ventilation fan and 12 volt power outlets as well as to display some warning and indicator lights This position can also be used for service and diagnostics and to verify the proper operation of the malfunction indicator lamp as may be required for emission inspection purposes The transmission is also unlocked in this pos...

Page 161: ...he ignition to the START position immediately after cranking has ended can overheat and damage the cranking motor and drain the battery Wait at least 15 seconds between each try to let the cranking motor cool down 2 If the engine does not start after five to 10 seconds especially in very cold weather below 18 C or 0 F it could be flooded with too much gasoline Push the accelerator pedal all the wa...

Page 162: ...e electrical cord The electrical cord is located on the passenger side of the engine compartment in front of the air cleaner Check the heater cord for damage If it is damaged do not use it See your dealer for a replacement Inspect the cord for damage yearly 3 Plug it into a normal grounded 110 volt AC outlet Warning Improper use of the heater cord or an extension cord can damage the cord and may r...

Page 163: ...icle can move suddenly You or others could be injured To be sure the vehicle will not move even when you are on fairly level ground use the steps that follow If you are pulling a trailer see Driving Characteristics and Towing Tips 0 188 Use this procedure to shift into P Park 1 Hold the brake pedal down and set the parking brake See Parking Brake 0 169 for more information 2 Hold the button on the...

Page 164: ... then shift into P Park To find out how see Shifting Into Park listed previously If torque lock does occur the vehicle may need to be pushed uphill by another vehicle to relieve the parking pawl pressure so you can shift out of P Park Shifting out of Park To shift out of P Park 1 Apply the brake pedal 2 Turn the ignition to ON RUN 3 Press the shift lever button 4 Move the shift lever If you still ...

Page 165: ...erly repaired Continued Warning Continued There are holes or openings in the vehicle body from damage or aftermarket modifications that are not completely sealed If unusual fumes are detected or if it is suspected that exhaust is coming into the vehicle Drive it only with the windows completely down Have the vehicle repaired immediately Never park the vehicle with the engine running in an enclosed...

Page 166: ...k control system You must fully apply the regular brake first and then press the shift lever button before shifting from P Park when the ignition key is in ON RUN If you cannot shift out of P Park ease pressure on the shift lever then push the shift lever all the way into P Park as you maintain brake application Then press the shift lever button and move the shift lever into another gear See Shift...

Page 167: ... Caution Spinning the tires or holding the vehicle in one place on a hill using only the accelerator pedal may damage the transmission The repair will not be covered by the vehicle warranty If you are stuck do not spin the tires When stopping on a hill use the brakes to hold the vehicle in place M Allows the driver to select the range of gear positions See Manual Mode 0 166 Manual Mode Electronic ...

Page 168: ...e ERS cruise control can be used Fuel Economy Mode Vehicles with a 2 4L engine have a Fuel Economy Mode When engaged Fuel Economy Mode can improve the vehicle s fuel economy Press the eco economy button to turn this feature on or off The eco light in the instrument cluster will come on when engaged See Fuel Economy Light 0 109 A Driver Information Center DIC message is also displayed See Fuel Syst...

Page 169: ...est is going on and it might even be noticed that the brake pedal moves a little This is normal If there is a problem with ABS this warning light stays on See Antilock Brake System ABS Warning Light 0 106 If driving safely on a wet road and it becomes necessary to slam on the brakes and continue braking to avoid a sudden obstacle a computer senses the wheels are slowing down If one of the wheels i...

Page 170: ...then push down momentarily on the parking brake pedal until you feel the pedal release Slowly pull your foot up off the parking brake pedal If the parking brake is not released when you begin to drive the brake system warning light will be on and a chime will sound warning you that the parking brake is still on If you are towing a trailer and are parking on a hill see Driving Characteristics and T...

Page 171: ...S and StabiliTrak an electronic stability control system These systems help limit wheel slip and assist the driver in maintaining control especially on slippery road conditions TCS activates if it senses that any of the drive wheels are spinning or beginning to lose traction When this happens TCS applies the brakes to the spinning wheels and reduces engine power to limit wheel spin StabiliTrak act...

Page 172: ... on the vehicle may need more time to diagnose the problem If the condition persists see your dealer Turning the Systems Off and On The button for TCS and StabiliTrak is on the center console Caution Do not repeatedly brake or accelerate heavily when TCS is off The vehicle driveline could be damaged To turn off only TCS press and release the g button The traction off light i displays in the instru...

Page 173: ...fely at a steady speed Do not use cruise control on winding roads or in heavy traffic Cruise control can be dangerous on slippery roads On such roads fast changes in tire traction can cause excessive wheel slip and you could lose control Do not use cruise control on slippery roads If equipped with the StabiliTrak system the system may begin to limit wheel spin while you are using cruise control If...

Page 174: ...ing a Set Speed If the cruise control is set at a desired speed and then the brakes are applied or n is pressed the cruise control is disengaged without erasing the set speed from memory Once the vehicle reaches about 40 km h 25 mph or more move the thumbwheel up toward RES briefly The vehicle returns to the previously set speed Increasing Speed While Using Cruise Control If the cruise control sys...

Page 175: ...lerator pedal to maintain the vehicle speed When going downhill you might have to brake or shift to a lower gear to maintain the vehicle speed When the brakes are applied the cruise control is disengaged Ending Cruise Control There are four ways to end cruise control Step lightly on the brake pedal Press n Shift the transmission to N Neutral To turn off cruise control press o Erasing Speed Memory ...

Page 176: ...an arrow may display on the RVC screen to warn of traffic coming from either direction This system detects objects coming from up to 20 m 65 ft from the left or right side behind the vehicle When an object is detected three beeps sound from the left or right side depending on the direction of the detected vehicle The parking assist and RCTA symbols appear and may cover an object when viewing the i...

Page 177: ...layed by the camera 2 Corner of the rear bumper When the System Does Not Seem To Work Properly The RVC system may not work properly or display a clear image if It is dark The sun or the beam of headlamps is shining directly into the camera lens Ice snow mud or anything else builds up on the camera lens Clean the lens rinse it with water and wipe it with a soft cloth The back of the vehicle is in a...

Page 178: ...nce is less than 30 cm 12 in the beeping is continuous for five seconds Turning the System On and Off The RPA system can be turned on and off using the infotainment system controls See Vehicle Personalization 0 120 for more information The On with Tow Bar Attached setting allows for the parking assist to work properly with a small item attached to the trailer hitch When the system is off PARK ASSI...

Page 179: ...o quickly FCA provides a red flashing alert and rapidly beeps FCA also lights a red visual alert if following another vehicle much too closely FCA detects vehicles within a distance of approximately 60 m 197 ft and operates at speeds above 40 km h 25 mph Warning FCA is a warning system and does not apply the brakes When approaching a slower moving or stopped vehicle ahead too rapidly or when follo...

Page 180: ...veral high pitched beeps from the front When this Collision Alert occurs the brake system may prepare for driver braking to occur more rapidly which can cause a brief mild deceleration Continue to apply the brake pedal as needed Cruise control may be disengaged when the Collision Alert occurs Tailgating Alert The red Collision Alert display will stay continuously illuminated when following a detec...

Page 181: ...ZA warning display will light up in the corresponding outside side mirror and will flash if the turn signal is on Warning SBZA does not alert the driver to vehicles rapidly approaching outside of the side blind zones pedestrians bicyclists or animals It may not provide alerts when changing lanes under all driving conditions Failure to use proper care when changing lanes may result in injury death ...

Page 182: ...ve further back when a trailer is towed Use caution while changing lanes when towing a trailer SBZA may alert to objects attached to the vehicle such as a trailer bicycle or object extending out to either side of the vehicle This is normal system operation the vehicle does not need service SBZA may not always alert the driver to vehicles in the side blind zone especially in wet conditions The syst...

Page 183: ...headlamps are blocked by dirt snow or ice if they are Continued Warning Continued not in proper condition or if the sun shines directly into the camera Detect road edges Detect lanes on winding or hilly roads If LDW only detects lane markings on one side of the road it will only warn you when departing the lane on the side where it has detected a lane marking Always keep your attention on the road...

Page 184: ...unnels Banked roads If the LDW system is not functioning properly when lane markings are clearly visible cleaning the windshield may help LDW alerts may occur due to tar marks shadows cracks in the road temporary or construction lane markings or other road imperfections This is normal system operation the vehicle does not need service Turn LDW off if these conditions continue Fuel Use of the recom...

Page 185: ...methanol It can corrode metal parts in the fuel system and also damage plastic and rubber parts That damage would not be covered under the vehicle warranty Some gasolines mainly high octane racing gasolines can contain an octane enhancing additive called methylcyclopentadienyl manganese tricarbonyl MMT Do not use gasolines and or fuel additives with MMT as they can reduce spark plug life and affec...

Page 186: ...ther unleaded gasoline or ethanol fuel containing up to 85 ethanol E85 All other vehicles should use only the unleaded gasoline as described in Fuel 0 183 The use of E85 or FlexFuel is encouraged when the vehicle is designed to use it E85 or FlexFuel is made from renewable sources Many fuel stations will not have an 85 ethanol fuel E85 pump available Those stations that do have E85 should have a l...

Page 187: ... fuel cap is opened too quickly This spray can happen if the tank is nearly full and is more likely in hot weather Open the fuel cap slowly and wait for any hiss noise to stop then unscrew the cap all the way The fuel cap is behind the fuel door on the passenger side of the vehicle To open the fuel door push and release the rearward center edge of the door Turn the fuel cap counterclockwise to rem...

Page 188: ... could damage the fuel tank and emissions system See Malfunction Indicator Lamp Check Engine Light 0 103 Filling a Portable Fuel Container Warning Filling a portable fuel container while it is in the vehicle can cause fuel vapors that can ignite either by static electricity or other means You or others could be badly burned and the vehicle could be damaged Always Use approved fuel containers Remov...

Page 189: ...m h 50 mph and do not make starts at full throttle The vehicle can tow in D Drive Use a lower gear if the transmission shifts too often Do not use the Fuel Economy Mode when towing Turn off Park Assist when towing Warning When towing a trailer exhaust gases may collect at the rear of the vehicle and enter if the liftgate trunk hatch or rear most window is open When towing a trailer Continued Warni...

Page 190: ...bottom of the steering wheel with one hand To move the trailer to the left move your hand to the left To move the trailer to the right move your hand to the right Always back up slowly and if possible have someone guide you Making Turns Caution Making very sharp turns while trailering could cause the trailer to come in contact with the vehicle The vehicle could be damaged Avoid making very sharp t...

Page 191: ...ehicle and the trailer can be damaged When possible always park the rig on a flat surface If parking the rig on a hill 1 Press the brake pedal but do not shift into P Park yet Turn the wheels into the curb if facing downhill or into traffic if facing uphill 2 Have someone place chocks under the trailer wheels 3 When the wheel chocks are in place release the brake pedal until the chocks absorb the ...

Page 192: ...ht on the vehicle s tires Weight of the Trailer How heavy can a trailer safely be Speed altitude road grades outside temperature special equipment and the amount of tongue weight the vehicle can carry must be considered See Weight of the Trailer Tongue later in this section Maximum trailer weight is calculated assuming only the driver is in the tow vehicle and it has all the required trailering eq...

Page 193: ...easure because it affects the total gross weight of the vehicle The Gross Vehicle Weight GVW includes the curb weight of the vehicle any cargo carried in it and the people who will be riding in the vehicle If there are a lot of options equipment passengers or cargo in the vehicle it will reduce the tongue weight the vehicle can carry which will also reduce the trailer weight the vehicle can tow If...

Page 194: ...hicle is not intended for hitches Do not attach rental hitches or other bumper type hitches to it Use only a frame mounted hitch that does not attach to the bumper Will any holes be made in the body of the vehicle when the trailer hitch is installed If so seal the holes when the hitch is removed If the holes are not sealed dirt water and deadly carbon monoxide CO from the exhaust can get into the ...

Page 195: ...e Malfunction Indicator Lamp Check Engine Light 0 103 A device connected to the DLC such as an aftermarket fleet or driver behavior tracking device may interfere with vehicle systems This could affect vehicle operation and cause a crash Such devices may also access information stored in the vehicle s systems Caution Some electrical equipment can damage the vehicle or cause components to not work a...

Page 196: ... Transmission Shift Lock Control Function Check 217 Ignition Transmission Lock Check 217 Park Brake and P Park Mechanism Check 218 Wiper Blade Replacement 218 Headlamp Aiming Headlamp Aiming 219 Bulb Replacement Bulb Replacement 220 Halogen Bulbs 220 Taillamps Turn Signal Sidemarker Stoplamps and Back Up Lamps 220 License Plate Lamp 222 Replacement Bulbs 223 Electrical System Fuses 223 Engine Comp...

Page 197: ...d or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm Engine exhaust many parts and systems many fluids and some component wear by products contain and or emit these chemicals See Battery North America 0 216 and Jump Starting North America 0 256 California Perchlorate Materials Requirements Certain types of automotive applications such as...

Page 198: ...lled by a dealer technician Also see Adding Equipment to the Airbag Equipped Vehicle 0 69 Vehicle Checks Doing Your Own Service Work Warning It can be dangerous to work on your vehicle if you do not have the proper knowledge service manual tools or parts Always follow owner manual procedures and consult the service manual for your vehicle before doing any service work If doing some of your own ser...

Page 199: ... of the vehicle to find the secondary hood release handle The handle is under the front edge of the hood near the center Push the handle to the right and at the same time raise the hood To close the hood 1 Before closing the hood be sure all the filler caps are on properly 2 Lower the hood 30 cm 12 in above the vehicle and release it so it fully latches Check to make sure the hood is closed and re...

Page 200: ...GMC Terrain Terrain Denali Owner Manual GMNA Localizing U S Canada Mexico 9234776 2016 crc 6 4 15 Vehicle Care 199 Engine Compartment Overview 2 4L L4 Engine ...

Page 201: ... Engine Oil Fill Cap See Engine Oil 0 202 5 Brake Fluid Reservoir See Brake Fluid 0 215 6 Engine Compartment Fuse Block 0 224 7 Remote Positive Terminal See Jump Starting North America 0 256 8 Remote Negative Terminal See Jump Starting North America 0 256 9 Battery North America 0 216 Out of View 10 Engine Coolant Surge Tank and Pressure Cap See Engine Coolant 0 208 11 Windshield Washer Fluid Rese...

Page 202: ...GMC Terrain Terrain Denali Owner Manual GMNA Localizing U S Canada Mexico 9234776 2016 crc 6 4 15 Vehicle Care 201 3 6L V6 Engine ...

Page 203: ... Coolant Surge Tank and Pressure Cap See Engine Coolant 0 208 12 Windshield Washer Fluid Reservoir See Washer Fluid 0 214 Engine Cover Engine Cover 3 6L V6 1 Oil Fill Cap 2 Engine Cover Bolt 3 Engine Cover To remove 1 Remove the oil fill cap 1 2 Remove the engine cover bolt 2 3 Raise the engine cover 3 to release from the retainers 4 Lift and remove the engine cover 5 Reverse Steps 1 4 to reinstal...

Page 204: ...ine shutoff will not provide an accurate oil level reading Warning The engine oil dipstick handle may be hot it could burn you Use a towel or glove to touch the dipstick handle 2 Pull out the dipstick and wipe it with a clean paper towel or cloth then push it back in all the way Remove it again keeping the tip down and check the level When to Add Engine Oil 2 4L L4 Engine 3 6L V6 Engine If the oil...

Page 205: ...esult in engine damage not covered by the vehicle warranty Check with your dealer or service provider on whether the oil is approved to the dexos1 specification Viscosity Grade Use SAE 5W 30 viscosity grade engine oil Cold Temperature Operation In an area of extreme cold where the temperature falls below 29 C 20 F an SAE 0W 30 oil may be used An oil of this viscosity grade will provide easier cold...

Page 206: ...E ENGINE OIL SOON message comes on See Engine Oil Messages 0 115 Change the oil as soon as possible within the next 1 000 km 600 mi It is possible that if driving under the best conditions the oil life system might indicate that an oil change is not necessary for up to a year The engine oil and filter must be changed at least once a year and at this time the system must be reset Your dealer has tr...

Page 207: ...edule 0 273 and be sure to use the fluid listed in Recommended Fluids and Lubricants 0 282 Engine Air Cleaner Filter The engine air cleaner filter is in the engine compartment on the passenger side of the vehicle See Engine Compartment Overview 0 199 When to Inspect the Engine Air Cleaner Filter For intervals on changing and inspecting the engine air cleaner filter see Maintenance Schedule 0 273 H...

Page 208: ...ousing 2 Align the air cleaner filter housing cover tabs to the air cleaner filter housing 3 Install the air cleaner filter housing cover using the four screws Warning Operating the engine with the air cleaner filter off can cause you or others to be burned The air cleaner not only cleans the air it helps to stop flames if the engine backfires Use caution when working on the engine and do not driv...

Page 209: ...d other engine parts can be very hot Do not touch them If you do you can be burned Do not run the engine if there is a leak If you run the engine it could lose all coolant That could cause an engine fire and you could be burned Get any leak fixed before you drive the vehicle If there seems to be no leak with the engine on check to see if the electric engine cooling fan is running If the engine is ...

Page 210: ...ture Gives boiling protection up to 129 C 265 F engine temperature Protects against rust and corrosion Will not damage aluminum parts Helps keep the proper engine temperature Caution If improper coolant mixture inhibitors or additives are used in the vehicle cooling system the engine could overheat and be damaged Too much water in the mixture can freeze and crack engine cooling parts The repairs C...

Page 211: ...nt surge tank pressure cap is cool before you do it See Engine Overheating 0 212 for more information Warning Steam and scalding liquids from a hot cooling system can blow out and burn you badly They are under pressure and if you turn the coolant surge tank pressure cap even a little they can come out at high speed Never turn the cap when the cooling system including the coolant surge tank pressur...

Page 212: ...r DEX COOL coolant mixture to the COLD FILL line 4 With the coolant surge tank pressure cap off start the engine and let it run until the upper radiator hose can be felt getting hot Watch out for the engine cooling fan s By this time the coolant level inside the coolant surge tank may be lower If the level is lower add more of the proper DEX COOL coolant mixture to the coolant surge tank until the...

Page 213: ... coming from it Just turn it off and get everyone away from the vehicle until it cools down Wait until there is no sign of steam or coolant before you open the hood If you keep driving when the engine is overheated the liquids in it can catch fire You or others could be badly burned Stop the engine if it overheats and get out of the vehicle until the engine is cool If No Steam is Coming from the E...

Page 214: ... The power steering fluid does not need to be checked unless there is a leak in the system or you hear an unusual noise Have the system inspected and repaired if there is a fluid loss How to Check Power Steering Fluid To check the power steering fluid 1 Turn the engine off and let it cool down 2 Remove the engine cover Refer to Engine Cover 0 202 3 Wipe the cap and the top of the reservoir clean 4...

Page 215: ... damage the windshield washer system and paint Do not mix water with ready to use washer fluid Water can cause the solution to freeze and damage the washer fluid tank and other parts of the washer system When using concentrated washer fluid follow the manufacturer instructions for adding water Fill the washer fluid tank only three quarters full when it is very cold This allows for fluid expansion ...

Page 216: ...place brake system parts with new approved replacement parts If this is not done the brakes may not work properly The braking performance expected can change in many other ways if the wrong replacement brake parts are installed or parts are improperly installed Brake Fluid The brake master cylinder reservoir is filled with DOT 3 brake fluid as indicated on the reservoir cap See Engine Compartment ...

Page 217: ...aking leading to a possible injury Always use the proper brake fluid Caution If brake fluid is spilled on the vehicle s painted surfaces the paint finish can be damaged Immediately wash off any painted surface Battery North America The original equipment battery is maintenance free Do not remove the cap and do not add fluid Refer to the replacement number shown on the original battery label when a...

Page 218: ...y if it starts 3 Try to start the engine in each gear The vehicle should start only in P Park or N Neutral If the vehicle starts in any other position contact your dealer for service Automatic Transmission Shift Lock Control Function Check Warning When you are doing this inspection the vehicle could move suddenly If the vehicle moves you or others could be injured 1 Before starting this check be s...

Page 219: ...sm s holding ability With the engine running shift to P Park Then release the parking brake followed by the regular brake Contact your dealer if service is required Wiper Blade Replacement Windshield wiper blades should be inspected for wear and cracking See Maintenance Schedule 0 273 Replacement blades come in different types and are removed in different ways For proper type and length see Mainte...

Page 220: ...oward the wiper blade tip to unhook it from the blade assembly 3 Remove the cover 4 After wiper blade replacement ensure that cover hook slides into the slot in the blade assembly 5 Snap the cover down to secure To replace the wiper blade 1 Lift the wiper arm away from the windshield 2 Push the release lever 2 to disengage the hook and push the wiper arm 1 out of the blade assembly 3 3 Push the ne...

Page 221: ... drop or scratch the bulb You or others could be injured Be sure to read and follow the instructions on the bulb package Taillamps Turn Signal Sidemarker Stoplamps and Back Up Lamps 1 Stop Tail Turn Signal Sidemarker Lamp 2 Auxiliary Taillamp 3 Back up Lamp Stop Tail Turn Signal Sidemarker Lamp To replace one of these lamps 1 Open the liftgate See Liftgate 0 32 2 Remove the two screw covers from t...

Page 222: ...install the lamp assembly 11 Verify that the taillamp assembly tab located at the bottom of the taillamp assembly is aligned to the fascia bracket before securing with screws Auxiliary Taillamp To replace one of these lamps 1 Open the liftgate See Liftgate 0 32 2 Remove the interior trim access panel 3 Remove the five attachment nuts 1 securing the taillamp assembly to the liftgate 4 Disengage the...

Page 223: ...2 5 to reinstall lamp assembly Back Up Lamp Removal of the lamp assembly is not required to replace the back up lamp bulb To replace one of these lamps 1 Open the liftgate See Liftgate 0 32 2 Remove the interior trim access panel 3 Turn the bulb socket counterclockwise and pull it out 4 Pull the bulb straight out of the socket 5 Install the new bulb 6 Push the bulb socket in and turn it clockwise ...

Page 224: ...lace Replacement Bulbs Exterior Lamp Bulb Number Auxiliary Taillamp 161 Back Up Lamp 921 License Plate Lamp W5WLL Taillamp Turn Signal Lamp Stop Lamp Sidemarker 3057K RD For replacement bulbs not listed here contact your dealer Electrical System Fuses The wiring circuits in the vehicle are protected from short circuits by fuses This greatly reduces the chance of damage caused by electrical problem...

Page 225: ... See Engine Compartment Fuse Block 0 224 It can be used to easily remove fuses from the fuse block Engine Compartment Fuse Block To remove the fuse block cover squeeze the clips on the cover and lift it straight up See Engine Compartment Overview 0 199 Caution Spilling liquid on any electrical component on the vehicle may damage it Always keep the covers on any electrical component ...

Page 226: ...ke Booster J Case Fuses Usage 4 Power Windows Right 5 Memory Seat Module 6 Power Seat Left 7 Instrument Panel Fuse Block 1 J Case Fuses Usage 8 Rear Defogger 9 Starter 10 AIR Pump Motor 11 Instrument Panel Fuse Block 2 12 Sunroof 13 Antilock Brake System Pump 14 Instrument Panel Fuse Block 3 15 Power Windows Left 16 Antilock Brake System Module 77 Power Seat Right Mini Fuses Usage 17 Transmission ...

Page 227: ...r 32 Rear Latch Mini Fuses Usage 33 Heated Mirrors 34 Horn 35 Right High Beam Headlamp 36 Left High Beam Headlamp 37 Ignition Even Coil 38 Ignition Odd Coil 39 Windshield Washer 40 Front Fog Lamps 41 Post Catalytic Converter Oxygen Sensor 42 Engine Control Module 43 Pre Catalytic Converter Oxygen Sensor 44 Transmission Control Module 45 Mirror Mini Fuses Usage 46 Fuel System Control Module Ignitio...

Page 228: ...ine Control 67 Starter 68 Run Crank Mini Relays Usage 69 Cooling Fan High 70 AIR Pump Motor Instrument Panel Fuse Block The instrument panel fuse block is located on the passenger side panel of the center console To access the fuses open the fuse panel door from the passenger side by pulling it out To reinstall the door insert the tabs on the top of the door into the console first then push the do...

Page 229: ...eater Ventilation and Air Conditioning Ignition 15 Display 16 Body Control Module 5 17 Auxiliary Power Rear 18 Instrument Panel Ignition 19 Universal Garage Door Opener 20 Body Control Module 6 21 Spare 22 Sensing and Diagnostic Module Ignition 23 Front Camera 24 Spare 25 Transmission Gear Shift Position Indicator Mini Fuses Usage 26 Spare 27 Spare 28 Spare 30 Body Control Module 3 31 Amplifier 32...

Page 230: ... Warning Poorly maintained and improperly used tires are dangerous Overloading the tires can cause overheating as a result of too much flexing There could be a blowout and a serious crash See Vehicle Load Limits 0 154 Continued Warning Continued Underinflated tires pose the same danger as overloaded tires The resulting crash could cause serious injury Check all tires frequently to maintain the rec...

Page 231: ...expected All season tires provide adequate performance for most winter driving conditions but they may not offer the same level of traction or performance as winter tires on snow or ice covered roads See Winter Tires 0 230 Winter Tires This vehicle was not originally equipped with winter tires Winter tires are designed for increased traction on snow and ice covered roads Consider installing winter...

Page 232: ...and at temperatures above 7 C 20 F when not in Continued Caution Continued use If the tires have been subjected to 7 C 20 F or less let them warm up in a heated space to at least 5 C 40 F for 24 hours or more before being installed or driving a vehicle on which they are installed Do not apply heat or blow heated air directly on the tires Always inspect tires before use See Tire Inspection 0 241 Ti...

Page 233: ...t code tire size and date the tire was manufactured The TIN is molded onto both sides of the tire although only one side may have the date of manufacture 5 Tire Ply Material The type of cord and number of plies in the sidewall and under the tread 6 Uniform Tire Quality Grading UTQG Tire manufacturers are required to grade tires based on three performance factors treadwear traction and temperature ...

Page 234: ...ype and service description The letter T as the first character in the tire size means the tire is for temporary use only 7 TPC Spec Tire Performance Criteria Specification Original equipment tires designed to GM s specific tire performance criteria have a TPC specification code molded onto the sidewall GM s TPC specifications meet or exceed all federal safety guidelines Tire Designations Tire Siz...

Page 235: ...ransmission power windows power seats and air conditioning Aspect Ratio The relationship of a tire s height to its width Belt A rubber coated layer of cords between the plies and the tread Cords may be made from steel or other reinforcing materials Bead The tire bead contains steel wires wrapped by steel cords that hold the tire onto the rim Bias Ply Tire A pneumatic tire in which the plies are la...

Page 236: ...sure for that tire Maximum Loaded Vehicle Weight The sum of curb weight accessory weight vehicle capacity weight and production options weight Normal Occupant Weight The number of occupants a vehicle is designed to seat multiplied by 68 kg 150 lb See Vehicle Load Limits 0 154 Occupant Distribution Designated seating positions Outward Facing Sidewall The side of an asymmetrical tire that has a part...

Page 237: ...procedures The ratings are molded into the sidewall of the tire See Uniform Tire Quality Grading 0 245 Vehicle Capacity Weight The number of designated seating positions multiplied by 68 kg 150 lb plus the rated cargo load See Vehicle Load Limits 0 154 Vehicle Maximum Load on the Tire Load on an individual tire due to curb weight accessory weight occupant weight and cargo weight Vehicle Placard A ...

Page 238: ... at the tire Check the tire inflation pressure when the tires are cold meaning the vehicle has not been driven for at least three hours or no more than 1 6 km 1 mi Remove the valve cap from the tire valve stem Press the tire gauge firmly onto the valve to get a pressure measurement If the cold tire inflation pressure matches the recommended pressure on the Tire and Loading Information label no fur...

Page 239: ...re even if under inflation has not reached the level to trigger illumination of the TPMS low tire pressure telltale Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating properly The TPMS malfunction indicator is combined with the low tire pressure telltale When the system detects a malfunction the telltale will flash for approximately o...

Page 240: ...arly indicator that the air pressure is getting low and needs to be inflated to the proper pressure A Tire and Loading Information label shows the size of the original equipment tires and the correct inflation pressure for the tires when they are cold See Vehicle Load Limits 0 154 for an example of the Tire and Loading Information label and its location Also see Tire Pressure 0 236 The TPMS can wa...

Page 241: ...s 0 243 Operating electronic devices or being near facilities using radio wave frequencies similar to the TPMS could cause the TPMS sensors to malfunction If the TPMS is not functioning properly it cannot detect or signal a low tire condition See your dealer for service if the TPMS malfunction light and DIC message comes on and stays on TPMS Sensor Matching Process Each TPMS sensor has a unique id...

Page 242: ...fication code has been matched to this tire and wheel position 8 Proceed to the passenger side front tire and repeat the procedure in Step 7 9 Proceed to the passenger side rear tire and repeat the procedure in Step 7 10 Proceed to the driver side rear tire and repeat the procedure in Step 7 The horn sounds two times to indicate the sensor identification code has been matched to the driver side re...

Page 243: ...e tire rotation Adjust the front and rear tires to the recommended inflation pressure on the Tire and Loading Information label after the tires have been rotated See Tire Pressure 0 236 and Vehicle Load Limits 0 154 Reset the Tire Pressure Monitor System See Tire Pressure Monitor Operation 0 238 Check that all wheel nuts are properly tightened See Wheel Nut Torque under Capacities and Specificatio...

Page 244: ...d into one side of the tire sidewall The first two digits represent the week 01 52 and the last two digits the year For example the third week of the year 2010 would have a four digit DOT date of 0310 Vehicle Storage Tires age when stored normally mounted on a parked vehicle Park a vehicle that will be stored for at least a month in a cool dry clean area away from direct sunlight to slow aging Thi...

Page 245: ...e only one axle set of worn tires place the new tires on the rear axle Winter tires with the same speed rating as the original equipment tires may not be available for H V W Y and ZR speed rated tires Never exceed the winter tires maximum speed capability when using winter tires with a lower speed rating Warning Tires could explode during improper service Attempting to mount or dismount a tire cou...

Page 246: ...els are used there may not be an acceptable level of performance and safety if tires not recommended for those wheels are selected This increases the chance of a crash and serious injury Only use GM specific wheel and tire systems developed for the vehicle and have them properly installed by a GM certified technician See Buying New Tires 0 243 and Accessories and Modifications 0 196 Uniform Tire Q...

Page 247: ...as measured under controlled conditions on specified government test surfaces of asphalt and concrete A tire marked C may have poor traction performance Warning The traction grade assigned to this tire is based on straight ahead braking traction tests and does not include acceleration cornering hydroplaning or peak traction characteristics Temperature The temperature grades are A the highest B and...

Page 248: ...aks air replace it Some aluminum wheels can be repaired See your dealer if any of these conditions exist Your dealer will know the kind of wheel that is needed Each new wheel should have the same load carrying capacity diameter width offset and be mounted the same way as the one it replaces Replace wheels wheel bolts wheel nuts or Tire Pressure Monitor System TPMS sensors with new GM original equi...

Page 249: ...are maintained properly See Tires 0 229 If air goes out of a tire it is much more likely to leak out slowly But if there ever is a blowout here are a few tips about what to expect and what to do If a front tire fails the flat tire creates a drag that pulls the vehicle toward that side Take your foot off the accelerator pedal and grip the steering wheel firmly Steer to maintain lane position and th...

Page 250: ...lashers 0 131 Warning Changing a tire can be dangerous The vehicle can slip off the jack and roll over or fall causing injury or death Find a Continued Warning Continued level place to change the tire To help prevent the vehicle from moving 1 Set the parking brake firmly 2 Put an automatic transmission in P Park or a manual transmission in 1 First or R Reverse 3 Turn off the engine and do not rest...

Page 251: ...ckwise and remove the spare tire Place either end of the extension into a retainer hole to loosen the retainer nut if unable to by hand 5 Place the spare tire next to the tire being changed Removing the Flat Tire and Installing the Spare Tire 1 Do a safety check before proceeding See If a Tire Goes Flat 0 248 for more information 2 For vehicles with a wheel cover or center cap pull the cover or ce...

Page 252: ...icle when it is supported only by a jack Warning Raising the vehicle with the jack improperly positioned can damage the vehicle and even make the vehicle fall To help avoid personal injury and vehicle damage be sure to fit the jack lift head into the proper location before raising the vehicle Warning Lifting a vehicle and getting under it to do maintenance or repairs is dangerous without the appro...

Page 253: ...st or dirt on a wheel or on the parts to which it is fastened can make wheel nuts become loose after time The wheel could come off and cause an accident When changing a wheel remove any rust or dirt from places where the wheel attaches to the vehicle In an emergency a cloth or a paper Continued Warning Continued towel can be used however use a scraper or wire brush later to remove all rust or dirt...

Page 254: ...arket manufacturer when using accessory locking wheel Continued Warning Continued nuts See Capacities and Specifications 0 286 for original equipment wheel nut torque specifications Caution Improperly tightened wheel nuts can lead to brake pulsation and rotor damage To avoid expensive brake repairs evenly tighten the wheel nuts in the proper sequence and to the proper torque specification See Capa...

Page 255: ...uld cause injury In a sudden stop or collision loose equipment could strike someone Store all these in the proper place 1 Cable 2 Liftgate Hinges 3 Center of the Wheel 4 Door Striker To store the flat tire 1 Remove the cable package The cable is stored in a plastic bag under the compact spare tire 2 Remove the small center cap by tapping the back of the cap with the extension of the shaft if the v...

Page 256: ...as soon as you can Compact Spare Tire Warning Driving with more than one compact spare tire at a time could result in loss of braking and handling This could lead to a crash and you or others could be injured Use only one compact spare tire at a time If this vehicle has a compact spare tire it was fully inflated when new however it can lose air over time Check the inflation pressure regularly It s...

Page 257: ...r vehicles Do not mix the compact spare tire or wheel with other wheels or tires They will not fit Keep the spare tire and its wheel together Caution Tire chains will not fit the compact spare Using them can damage the vehicle and the chains Do not use tire chains on the compact spare Jump Starting Jump Starting North America For more information about the vehicle battery see Battery North America...

Page 258: ...plosive gas could be present Battery fluid contains acid that can burn you Do not get it on you If you accidentally get it in your eyes or on your skin flush the place with water and get medical help immediately Be sure to use the following steps to do it safely Ignoring these steps could result in costly damage to the vehicle that would not be covered by the warranty Trying to start the vehicle b...

Page 259: ... that are not needed Turn off the ignition on both vehicles 4 Locate the positive and negative terminals on both vehicles Some vehicles have remote jump starting terminals Warning An electric fan can start up even when the engine is not running and can injure you Keep hands clothing and tools away from any underhood electric fan 5 The remote positive terminal 1 is located on the underhood fuse blo...

Page 260: ...mper cables are connected or removed in the wrong order electrical shorting may occur and damage the vehicle The repairs would not be covered by the vehicle warranty Always connect and remove the jumper cables in the correct order making sure that the cables do not touch each other or other metal Jumper Cable Removal Reverse the sequence exactly when removing the jumper cables After starting the d...

Page 261: ...make sure the vehicle is prepared to be towed Dinghy Towing Front wheel drive and all wheel drive vehicles may be dinghy towed from the front These vehicles can also be towed by placing them on a platform trailer with all four wheels off of the ground For other towing options see Dolly Towing following in this section For vehicles being dinghy towed the vehicle should be run at the beginning of ea...

Page 262: ...trument Panel Fuse Block 0 227 5 Start the engine and let it idle for more than three minutes before driving the vehicle Caution Do not tow a vehicle with the front drive wheels on the ground if one of the front tires is a compact spare tire Towing with two different tire sizes on the front of the vehicle can cause severe damage to the transmission Caution Use of a shield mounted in front of the v...

Page 263: ...the front wheels on a dolly 2 Move the shift lever to P Park 3 Set the parking brake 4 Secure the vehicle to the dolly 5 Follow the dolly manufacturer s instructions for preparing the vehicle and dolly for towing 6 Release the parking brake Towing the Vehicle from the Rear Caution Towing the vehicle from the rear could damage it Also repairs would not be covered by the vehicle warranty Never have ...

Page 264: ... of power washers exceeding 8 274 kPa 1 200 psi can result in damage or removal of paint and decals The e symbol is on any underhood compartment electrical center that should not be power washed This could cause damage that would not be covered by the vehicle warranty If using an automatic car wash follow the car wash instructions The windshield wiper and rear window wiper if equipped must be off ...

Page 265: ...be covered by the vehicle warranty The bright metal moldings on the vehicle are aluminum chrome or stainless steel To prevent damage always follow these cleaning instructions Be sure the molding is cool to the touch before applying any cleaning solution Use only approved cleaning solutions for aluminum chrome or stainless steel Some cleaners are highly acidic or contain alkaline substances and can...

Page 266: ...ield thoroughly when cleaning the blades Bugs road grime sap and a buildup of vehicle wash wax treatments may cause wiper streaking Replace the wiper blades if they are worn or damaged Damage can be caused by extreme dusty conditions sand salt heat sun snow and ice Weatherstrips Apply Dielectric silicone grease on weatherstrips to make them last longer seal better and not stick or squeak Lubricate...

Page 267: ...condition Inspect drum brake linings shoes for wear or cracks Inspect other brake parts including drums wheel cylinders calipers parking brake master cylinder brake fluid reservoir vacuum pipes electric vacuum pump including bracket and vent hose if equipped Steering Suspension and Chassis Components Visually inspect steering suspension and chassis components for damaged loose or missing parts or ...

Page 268: ...remove any soils Newspapers or dark garments can transfer color to the vehicle s interior Use a soft bristle brush to remove dust from knobs and crevices on the instrument cluster Using a mild soap solution immediately remove hand lotions sunscreen and insect repellent from all interior surfaces or permanent damage may result Use cleaners specifically designed for the surfaces being cleaned to pre...

Page 269: ... brush attachment is being used only use it on the floor carpet Before cleaning gently remove as much of the soil as possible Gently blot liquids with a paper towel Continue blotting until no more soil can be removed For solid soils remove as much as possible prior to vacuuming To clean 1 Saturate a clean lint free colorfast cloth with water Microfiber cloth is recommended to prevent lint transfer...

Page 270: ...st and loose dirt For a more thorough cleaning use a soft microfiber cloth dampened with a mild soap solution Caution Soaking or saturating leather especially perforated leather as well as other interior surfaces may cause permanent damage Wipe excess moisture from these surfaces after cleaning and allow them to dry naturally Never use heat steam or spot removers Do not use cleaners that contain s...

Page 271: ...r increased stopping distance which can cause a crash and injury Make sure the floor mat does not interfere with the pedals Use the following guidelines for proper floor mat usage The original equipment floor mats were designed for your vehicle If the floor mats need replacing it is recommended that GM certified floor mats be purchased Non GM floor mats may not fit properly and may interfere with ...

Page 272: ...cle Care 271 1 Pull up on the rear of the floor mat to unlock each retainer and remove 2 Reinstall by lining up the floor mat retainer openings over the carpet retainers and snap into position 3 Make sure the floor mat is properly secured in place Verify the floor mat does not interfere with the pedals ...

Page 273: ...tenance using genuine replacement parts They have up to date tools and equipment for fast and accurate diagnostics Many dealers have extended evening and Saturday hours courtesy transportation and online scheduling to assist with service needs Your dealer recognizes the importance of providing competitively priced maintenance and repair services With trained technicians the dealer is the place for...

Page 274: ... weather Mainly driven in hilly or mountainous terrain Frequently towing a trailer Used for high speed or competitive driving Used for taxi police or delivery service Refer to the information in the Maintenance Schedule Additional Required Services Severe chart Warning Performing maintenance work can be dangerous and can cause serious injury Perform maintenance work only if the required informatio...

Page 275: ...k engine oil level and oil life percentage If needed change engine oil and filter and reset oil life system See Engine Oil 0 202 and Engine Oil Life System 0 205 Check engine coolant level See Engine Coolant 0 208 Check windshield washer fluid level See Washer Fluid 0 214 Visually inspect windshield wiper blades for wear cracking or contamination See Exterior Care 0 263 Replace worn or damaged wip...

Page 276: ...ition transmission lock See Ignition Transmission Lock Check 0 217 Check parking brake and automatic transmission park mechanism See Park Brake and P Park Mechanism Check 0 218 Check accelerator pedal for damage high effort or binding Replace if needed Visually inspect gas strut for signs of wear cracks or other damage Check the hold open ability of the strut See your dealer if service is required...

Page 277: ...0 0 00 mi 1 56 00 0 km 9 7 5 00 mi 16 8 000 k m 10 5 0 00 mi 18 0 00 0 km 11 2 5 00 mi 19 2 000 k m 12 0 0 00 mi 20 4 000 k m 12 7 5 00 mi 21 6 000 k m 13 5 0 00 mi 22 8 000 k m 14 2 5 00 mi 24 0 000 k m 15 0 0 00 mi Rotate tires and perform Required Services Check engine oil level and oil life percentage Change engine oil and filter if needed Replace passenger compartment air filter 1 Inspect eva...

Page 278: ...uel and vapor lines and hoses for proper hook up routing and condition 3 Or every four years whichever comes first If driving in dusty conditions inspect the filter at each oil change or more often as needed 4 Do not directly power wash the transfer case and or front rear axle output seals High pressure water can overcome the seals and contaminate the fluid Contaminated fluid will decrease the lif...

Page 279: ... air filter 1 Inspect evaporative control system 2 Replace engine air cleaner filter 3 Change automatic transmission fluid Change transfer case fluid if equipped with AWD 4 Replace spark plugs Inspect spark plug wires Drain and fill engine cooling system 5 Visually inspect accessory drive belts 6 Replace brake fluid 7 Footnotes Maintenance Schedule Additional Required Services Severe 1 Or every tw...

Page 280: ...m 3 000 mi Have underbody flushing service performed See Underbody Maintenance in Exterior Care 0 263 Additional Maintenance and Care Your vehicle is an important investment and caring for it properly may help to avoid future costly repairs To maintain vehicle performance additional maintenance services may be required It is recommended that your dealer perform these services their trained dealer ...

Page 281: ...ems and components See Recommended Fluids and Lubricants 0 282 for GM approved fluids Engine oil and windshield washer fluid levels should be checked at every fuel fill Instrument cluster lights may come on to indicate that fluids may be low and need to be filled Hoses Hoses transport fluids and should be regularly inspected to ensure that there are no cracks or leaks With a multi point inspection...

Page 282: ...e vehicle looking like new vehicle care products are available from your dealer For information on how to clean and protect the vehicle s interior and exterior see Interior Care 0 267 and Exterior Care 0 263 Wheel Alignment Wheel alignment is critical for ensuring that the tires deliver optimal wear and performance Signs that the alignment may need to be adjusted include pulling improper vehicle h...

Page 283: ...c Brake Fluid GM Part No 19299818 in Canada 19299819 Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements Hydraulic Power Steering System V6 engines only DEXRON VI Automatic Transmission Fluid Automatic Transmission DEXRON VI Automatic Transmission Fluid Transfer Case All Wheel Drive Transfer Case Fluid GM Part No 88900401 in Canada 89021678 Power...

Page 284: ...lacement Parts Replacement parts identified below by name part number or specification can be obtained from your dealer Part GM Part Number ACDelco Part Number Engine Air Cleaner Filter 25899727 A3138C Engine Oil Filter 2 4L L4 Engine 12605566 PF457G 3 6L V6 Engine 19330000 PF63E Passenger Compartment Air Filter 20901295 CF177 Spark Plugs 2 4L L4 Engine 12620540 41 108 3 6L V6 Engine 12622561 41 1...

Page 285: ... 15 284 Service and Maintenance Maintenance Records After the scheduled services are performed record the date odometer reading who performed the service and the type of services performed in the boxes provided Retain all maintenance receipts Date Odometer Reading Serviced By Services Performed ...

Page 286: ...n be seen through the windshield from outside The VIN also appears on the Vehicle Certification and Service Parts labels and certificates of title and registration Engine Identification The eighth character in the VIN is the engine code This code identifies the vehicle s engine specifications and replacement parts See Engine Specifications under Capacities and Specifications 0 286 for the vehicle ...

Page 287: ...erant label under the hood See your dealer for more information Engine Cooling System 2 4L L4 Engine 7 8 L 8 2 qt 3 6L V6 Engine 10 2 L 10 8 qt Engine Oil with Filter 2 4L L4 Engine 4 7 L 5 0 qt 3 6L V6 Engine 5 7 L 6 0 qt Fuel Tank 2 4L L4 Engine 71 1 L 18 8 gal 3 6L V6 Engine 79 1 L 20 9 gal Transfer Case Fluid 0 8 L 0 85 qt Wheel Nut Torque 190 Y 140 lb ft All capacities are approximate When ad...

Page 288: ... Mexico 9234776 2016 crc 6 4 15 Technical Data 287 Engine Specifications Engine VIN Code Transmission Spark Plug Gap 2 4L L4 K Automatic 0 75 0 90 mm 0 030 0 035 in 3 6L V6 3 Automatic 0 95 1 10 mm 0 037 0 043 in Engine Drive Belt Routing 2 4L L4 Engine 3 6L V6 Engine ...

Page 289: ...ehicle Data Recording and Privacy Vehicle Data Recording and Privacy 299 Event Data Recorders 300 OnStar 300 Infotainment System 301 Customer Information Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to GMC Normally any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer s sales or service departments...

Page 290: ...Auto Line Program to enforce your rights The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty Although you may be required to resort to this informal dispute resolution program prior to filing a court action use of the program is f...

Page 291: ... 800 263 7854 French or write to Mediation Arbitration Program c o Customer Care Centre General Motors of Canada Limited Mail Code CA1 163 005 1908 Colonel Sam Drive Oshawa Ontario L1H 8P7 Your inquiry should be accompanied by the Vehicle Identification Number VIN Customer Assistance Offices GMC encourages customers to call the toll free number for assistance However if a customer wishes to write ...

Page 292: ...ion Select a preferred dealer and view dealer location maps phone numbers and hours r Warranty Tracking Information Track your vehicle s warranty information J Recall Information View active recalls by Vehicle Identification Number VIN See Vehicle Identification Number VIN 0 285 H Other Account Information View GM Card SiriusXM Satellite radio if equipped and OnStar account information if equipped...

Page 293: ...r Telephone number of your location Location of the vehicle Model year color and license plate number of the vehicle Odometer reading Vehicle Identification Number VIN and delivery date of the vehicle Description of the problem Coverage Services are provided for the duration of the vehicle s powertrain warranty In the U S anyone driving the vehicle is covered In Canada a person driving the vehicle...

Page 294: ...ounting or changing of snow tires chains or other traction devices Service is not provided if a vehicle is in an area that is not accessible to the service vehicle or is not a regularly traveled or maintained public road which includes ice and winter roads Off road use is not covered Services Specific to Canadian Purchased Vehicles Fuel Delivery Reimbursement is up to 7 liters Diesel fuel delivery...

Page 295: ...ge period in Canada extended powertrain and or hybrid specific warranties in both the U S and Canada Several Courtesy Transportation options are available to assist in reducing inconvenience when warranty repairs are required Courtesy Transportation is not a part of the New Vehicle Limited Warranty A separate booklet entitled Limited Warranty and Owner Assistance Information furnished with each ne...

Page 296: ...the damage repaired by a qualified technician using the proper equipment and quality replacement parts Poorly performed collision repairs diminish the vehicle resale value and safety performance can be compromised in subsequent collisions Collision Parts Genuine GM Collision parts are new parts made with the same materials and construction methods as the parts with which the vehicle was originally...

Page 297: ...th GM original equipment collision parts If such insurance coverage is not available from your current insurance carrier consider switching to another insurance carrier If the vehicle is leased the leasing company may require you to have insurance that ensures repairs with Genuine GM Original Equipment Manufacturer OEM parts or Genuine Manufacturer replacement parts Read the lease carefully as you...

Page 298: ...coverage does not pay the full cost If another party s insurance company is paying for the repairs you are not obligated to accept a repair valuation based on that insurance company s collision policy repair limits as you have no contractual limits with that company In such cases you can have control of the repair and parts choices as long as the cost stays within reasonable limits Service Publica...

Page 299: ...n FCC rules and with Industry Canada Standards RSS GEN 210 216 220 251 310 ICES 001 Operation is subject to the following two conditions 1 The device may not cause harmful interference 2 The device must accept any interference received including interference that may cause undesired operation of the device Changes or modifications to any of these systems by other than an authorized service facilit...

Page 300: ...ation like this notify General Motors Call 1 800 GMC 8782 1 800 462 8782 or write GMC Customer Assistance Center P O Box 33172 Detroit MI 48232 5172 In Canada call 1 800 263 3777 English or 1 800 263 7854 French or write General Motors of Canada Limited Customer Care Centre Mail Code CA1 163 005 1908 Colonel Sam Drive Oshawa Ontario L1H 8P7 Vehicle Data Recording and Privacy The vehicle has a numb...

Page 301: ...ocation are recorded However other parties such as law enforcement could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation To read data recorded by an EDR special equipment is required and access to the vehicle or the EDR is needed In addition to the vehicle manufacturer other parties such as law enforcement that have the special equi...

Page 302: ... on the OnStar website See OnStar Additional Information 0 306 Infotainment System If the vehicle is equipped with a navigation system as part of the infotainment system use of the system may result in the storage of destinations addresses telephone numbers and other trip information See the infotainment manual for information on stored data and for deletion instructions ...

Page 303: ...cle battery and electrical system cellular service and GPS satellite signals to be available and operating OnStar acts as a link to existing emergency service providers OnStar may collect information about you and your vehicle including location information See OnStar s Terms Conditions and Privacy Statement for more details including system limitations at www onstar com U S or www onstar ca Canad...

Page 304: ... vehicle to help Press for a priority connection to an OnStar Advisor who can contact emergency service providers direct them to your exact location and relay important information With OnStar Crisis Assist specially trained Advisors are available 24 hours a day 7 days a week to provide a central point of contact assistance and information during a crisis With Roadside Assistance Advisors can loca...

Page 305: ... then a tone Destination Download Subscribers can have directions sent to the vehicle s navigation screen if equipped Press Q then ask the Advisor to download directions to the vehicle s navigation system if equipped After the call ends the navigation screen will provide prompts to begin driving directions Routes that are sent to the navigation screen can only be canceled through the navigation sy...

Page 306: ...rket only Turn the vehicle s Wi Fi hotspot on off manage settings and monitor data consumption if equipped For OnStar RemoteLink information and compatibility see www onstar com U S or www onstar ca Canada Remote Services Contact an OnStar Advisor to unlock the doors or sound the horn and flash the lamps OnStar AtYourService OnStar Advisors can provide special offers from restaurants and retailers...

Page 307: ...eature if available can predict and alert of potential upcoming maintenance issues with select components on the vehicle before they become a problem OnStar can also monitor and report tire pressure if vehicle is equipped with a Tire Pressure Monitoring System OnStar Additional Information In Vehicle Audio Messages Audio messages may play important information at the following times Prior to vehic...

Page 308: ...hnology compatible with OnStar services Service involving location information about the vehicle cannot work unless GPS signals are available unobstructed and compatible with the OnStar hardware OnStar services may not work if the OnStar equipment is not properly installed or it has not been properly maintained If equipment or software is added connected or modified OnStar services may not work Ot...

Page 309: ...arages around airports in tunnels and underpasses or in an area with very dense trees If GPS signals are not available the OnStar system should still operate to call OnStar However OnStar could have difficulty identifying the exact location In emergency situations OnStar can use the last stored GPS location to send to emergency responders A temporary loss of GPS can cause loss of the ability to se...

Page 310: ...ate with GM servers to collect information about vehicle system status identify whether updates or changes are available or deliver updates or changes An active OnStar agreement constitutes consent to these software updates or changes and agreement that either OnStar or GM may remotely deliver them to the vehicle Privacy The complete OnStar Privacy Statement may be found at www onstar com U S or w...

Page 311: ...ng set of individuals Mark Adler John Bush Karl Davis Harald Denker Jean Michel Dubois Jean loup Gailly Hunter Goatley Ed Gordon Ian Gorman Chris Herborth Dirk Haase Greg Hartwig Robert Heath Jonathan Hudson Paul Kienitz David Kirschbaum Johnny Lee Onno van der Linden Igor Mandrichenko Steve P Miller Sergio Monesi Keith Owens George Petrov Greg Roelofs Kai Uwe Rommel Steve Salisbury Dave Smith Ste...

Page 312: ...nd must not be misrepresented as being the original source Such altered versions also must not be misrepresented as being Info ZIP releases including but not limited to labeling of the altered versions with the names Info ZIP or any variation thereof including but not limited to different capitalizations Pocket UnZip WiZ or MacZip without the explicit permission of Info ZIP Such altered versions a...

Page 313: ...train 63 Passenger Sensing System 65 What Makes an Airbag Inflate 63 What Will You See after an Airbag Inflates 64 When Should an Airbag Inflate 62 Where Are the Airbags 61 Airbags Adding Equipment to the Vehicle 69 Passenger Status Indicator 102 Readiness Light 101 Servicing Airbag Equipped Vehicles 69 System Check 59 Alarm Vehicle Security 35 Alert Side Blind Zone SBZA 180 All Season Tires 230 A...

Page 314: ...bration 95 California Fuel Requirements 184 Perchlorate Materials Requirements 196 California Proposition 65 Warning 196 216 256 Camera Rear Vision RVC 174 Canadian Vehicle Owners 2 Capacities and Specifications 286 Carbon Monoxide Engine Exhaust 164 Liftgate 32 Winter Driving 152 Cargo Cover 90 Tie Downs 90 Caution Danger and Warning 2 Center Console Storage 89 Chains Tire 248 Charging System Lig...

Page 315: ...age Repair Collision 295 Danger Warning and Caution 2 Data Recorders Event 300 Daytime Running Lamps DRL 130 Defensive Driving 143 Delayed Locking 30 Diagnostics OnStar 306 Distracted Driving 143 Dome Lamps 132 Door Ajar Messages 114 Delayed Locking 30 Locks 29 Power Locks 30 Drive Belt Routing Engine 287 Drive Systems All Wheel Drive 168 217 Driver Information Center DIC 110 Driving Characteristi...

Page 316: ...es Memory 11 Filter Engine Air Cleaner 206 Flash to Pass 130 Flashers Hazard Warning 131 Flat Tire 248 Changing 250 FlexFuel E85 185 Floor Mats 270 Fluid Automatic Transmission 206 Brakes 215 Power Steering 213 Washer 214 Forward Collision Alert FCA System 178 Forward Collision Alert FCA Warning Light 106 Frequency Statement Radio 298 Front Seats Adjustment 45 Heated 50 Fuel 183 Additives 185 Fuel...

Page 317: ...ir Conditioning 135 137 High Beam On Light 110 Hill and Mountain Roads 151 Hill Start Assist HSA 170 Hood 197 Horn 93 How to Wear Safety Belts Properly 53 I Ignition Positions 158 Ignition Transmission Lock Check 217 Immobilizer 36 Indicator Vehicle Ahead 107 Infants and Young Children Restraints 72 Infotainment 134 Infotainment System 301 Instrument Cluster 98 Interior Rearview Mirrors 39 Introdu...

Page 318: ... 29 Lockout Protection 31 Power Door 30 Safety 31 Loss of Control 146 Low Fuel Warning Light 109 Lower Anchors and Tethers for Children LATCH System 77 Lumbar Adjustment 46 Front Seats 46 M Maintenance Records 284 Maintenance and Care Additional 279 Maintenance Schedule 273 Recommended Fluids and Lubricants 282 Malfunction Indicator Lamp 103 Manual Mode 166 Memory Features 11 Memory Seats 48 Messa...

Page 319: ...ower 96 Overheating Engine 212 P Park Shifting Into 162 Shifting Out of 163 Parking Brake 169 Brake and P Park Mechanism Check 218 Over Things That Burn 163 Parking Assist 176 Passenger Airbag Status Indicator 102 Passenger Compartment Air Filter 140 Passenger Sensing System 65 Perchlorate Materials Requirements California 196 Personalization Vehicle 120 Power Door Locks 30 Mirrors 38 Outlets 96 R...

Page 320: ... 41 Roof Rack System 90 Rotation Tires 242 Routing Engine Drive Belt 287 Running the Vehicle While Parked 164 S Safety Belts 52 Care 58 Extender 58 How to Wear Safety Belts Properly 53 Lap Shoulder Belt 54 Reminders 101 Replacing after a Crash 59 Use During Pregnancy 58 Safety Defects Reporting Canadian Government 299 General Motors 299 U S Government 298 Safety Locks 31 Safety System Check 58 Sch...

Page 321: ...ring 144 Fluid Power 213 Wheel Adjustment 93 Wheel Controls 93 Stoplamps and Back Up Lamps Bulb Replacement 220 Storage Areas Cargo Cover 90 Center Console 89 Convenience Net 90 Glove Box 89 Roof Rack System 90 Storage Compartments 89 Stuck Vehicle 153 Summer Tires 231 Sun Visors 41 Sunroof 41 Symbols 3 System Forward Collision Alert FCA 178 Infotainment 134 301 Roof Rack 90 T Tachometer 99 Tailla...

Page 322: ... Signals 131 Turn Signal Bulb Replacement 220 U Uniform Tire Quality Grading 245 Universal Remote System 126 Operation 128 Programming 126 Using This Manual 2 V Vehicle Alarm System 35 Canadian Owners 2 Control 144 Identification Number VIN 285 Load Limits 154 Messages 113 Personalization 120 Reminder Messages 119 Remote Start 28 Security 35 Towing 259 Vehicle Ahead Indicator 107 Vehicle Care Tire...

Page 323: ...in Terrain Denali Owner Manual GMNA Localizing U S Canada Mexico 9234776 2016 crc 6 4 15 322 Index Windshield Wiper Washer 93 Winter Driving 152 Winter Tires 230 Wiper Blade Replacement 218 Wipers Rear Washer 94 ...

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