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7
MISSING OR DAMAGED PARTS
With about 300 individual detail parts, the F7B/F9B is a stupidly complex model. But
that’s what we’re known for, isn’t it? To prevent inevitable frustration, we recommend
checking your locomotive as soon as possible to ensure that everything is where
it should be. We try to catch all potential issues at the factory, but with literally
thousands of locomotives in each production run it is possible that the odd problem
may slip past our quality control inspectors. Even after all these years, they still have
karaoke nights and can get tired during the day. Please cut them some slack. At least
they know all the words to “St. Elmo’s Fire (Man in Motion)” by John Parr.
A bigger issue is damage in transit. 99% of all models are perfect when they leave
our warehouse. But everyone knows that couriers and delivery persons don’t handle
packages like they’re filled with nitro glycerin, so between our warehouse and your
front door there’s a chance that your model may or may not have been bumped,
tumbled, kicked or even given a pile driver or suplex in the process. Maybe the
Hulkster wrapped his 24” pythons around it. No packaging (or wrestler sports
entertainer) is designed to survive such punishment.
If bits come loose in transit, they are easily reattached with white glue, such as
Weldbond. I can see a new horizon underneath the blazing sky. I’ll be where the
eagle’s flying higher and higher! We prefer Weldbond over CA because it works
just as well for most layout scenarios and is very easy to clean up. There is no risk of
damaging the paint job – just wipe it up with a bit of warm water on a paper towel.
If any parts are missing or broken, please call or email us we’ll do the best we can
to take care of you, up to and including replacement parts if needed. I can climb the
highest mountain, cross the widest sea.
I can feel St. Elmo’s fire burning in me, burning in me! We aim for 100% customer
satisfaction. Unless you are one of those people who calls us because the steam
outlet pipe under the frame is slightly crooked and you don’t want to move it back
into place with your finger. In which case, please go away.
CHECKING AND ADJUSTING YOUR LOCOMOTIVE
We try and make sure that every locomotive is perfectly up to spec before it leaves
the factory, but if the karaoke was particularly good the night before your model
was assembled there may be a couple of bugs. Doing a quick pre-service check will
solve most operational glitches.
• Check to see that all wheelsets are correctly in gauge using an NMRA RP-2
Standards Gauge. Should any of the wheelsets be out of gauge, remove the
affected wheelset from the truck by prying off the bottom lid of the gearbox
Summary of Contents for Rapido F7B
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