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GMC 2014 Sierra Denali 2500HD, Owner'S Manual

The GMC 2014 Sierra Denali 2500HD Owner's Manual is available for free download. This comprehensive manual provides valuable information on maintenance, operation, and troubleshooting for this powerful pick-up truck. Visit manualshive.com to download your manual today and get the most out of your vehicle.

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GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-

Localizing-U.S./Canada/Mexico-14632286) - 2021 - CRC - 11/19/20

82

Seats and Restraints

Regular Cab

—

Three-Passenger Front Seat

I

:

Seating positions with top tether

anchors.

Do not install a child restraint in the center
front seating position. See

Securing Child

Restraints (With the Seat Belt in the Center
Front Seat)

0

93

or

Securing Child Restraints (With the Seat Belt
in the Rear Seat)

0

89

or

Securing Child Restraints (With the Seat Belt
in the Front Passenger Seat)

0

93

for more

information.

Double and Crew Cab Rear Seat

I

:

Seating positions with top tether

anchors.

H

:

Seating positions with two lower

anchors.

To assist in locating the lower anchors on
double and crew cab models, each seating
position with lower anchors has two labels
near the crease between the seatback and
the seat cushion.

For regular cab models, there are top tether
anchor symbols to assist you in locating the
top tether anchors.

Do not install a child restraint in the center
seating position. See

Securing Child

Restraints (With the Seat Belt in the Center
Front Seat)

0

93

or

Securing Child Restraints (With the Seat Belt
in the Rear Seat)

0

89

or

Securing Child Restraints (With the Seat Belt
in the Front Passenger Seat)

0

93

for more

information.

Summary of Contents for 2014 Sierra Denali 2500HD

Page 1: ...C M Y CM MY CY CMY K 21_GMC_Sierra_SierraDenali_2500HD3500HD_COV_en_US_84744494B_2020NOV25 pdf 1 11 5 2020 2 26 41 PM...

Page 2: ...d or service marks of General Motors LLC its subsidiaries affiliates or licensors For vehicles first sold in Canada substitute the name General Motors of Canada Company for GMC Division wherever it ap...

Page 3: ...risk which will result in serious injury or death Warning Warning indicates a hazard that could result in injury or death Caution Caution indicates a hazard that could result in property or vehicle d...

Page 4: ...cation Fuses j ISOFIX LATCH System Child Restraints Q Keep Fuse Block Covers Properly Installed Lane Change Alert Lane Departure Warning A Lane Keep Assist Malfunction Indicator Lamp Oil Pressure X Pa...

Page 5: ...GMC Sierra Sierra Denali 2500 HD 3500 HD Owner Manual GMNA Localizing U S Canada Mexico 14632286 2021 CRC 11 19 20 4 Introduction Instrument Panel Overview...

Page 6: ...Stability Control 0 248 DC AC Switch See Power Outlets 0 103 Lane Departure Warning LDW 0 269 If Equipped 5 Hill Descent Control Switch If Equipped See Hill Descent Control HDC 0 250 j Power Assist S...

Page 7: ...9 20 6 Introduction 23 Data Link Connector DLC Out of View See Malfunction Indicator Lamp Check Engine Light 0 117 24 Electric Parking Brake 0 247 25 Fog Lamps 0 144 If Equipped Instrument Panel Illum...

Page 8: ...ors Convex Mirrors 33 Manual Mirrors 33 Trailer Tow Mirrors 34 Power Mirrors 35 Folding Mirrors 36 Heated Mirrors 36 Automatic Dimming Mirror 36 Blind Spot Mirrors 36 Reverse Tilt Mirrors 37 Interior...

Page 9: ...to reduce the risk of unintentionally moving the key out of the RUN position The ignition key has a small hole to allow attachment of the provided key ring It is important that any replacement igniti...

Page 10: ...ly 30 minutes to complete for the first key The vehicle must be off and all of the keys you wish to program must be with you 1 Insert the new vehicle key into the ignition 2 Turn the ignition on The s...

Page 11: ...ithout pressing the button See your dealer if a replacement key or additional key is needed If it becomes difficult to turn a key inspect the key blade for debris Periodically clean with a brush or pi...

Page 12: ...door If K is pressed again within three seconds all remaining doors unlock The interior lamps may come on and stay on for 20 seconds or until the ignition is turned on If enabled the turn signal lamp...

Page 13: ...extreme heat These surfaces can be hot to the touch at temperatures above 59 C 138 F Caution When replacing the battery do not touch any of the circuitry on the transmitter Static from your body could...

Page 14: ...up to 60 m 197 ft away from the vehicle Other conditions can affect the performance of the transmitter See Remote Keyless Entry RKE System 0 10 The key that is part of the RKE transmitter can be used...

Page 15: ...dow operation is enabled See Vehicle Personalization 0 132 x Press twice quickly to release the tailgate if equipped 7 Press and release to initiate vehicle locator The turn signal lamps flash and the...

Page 16: ...nlocking With the vehicle off press and hold Q and K on the RKE transmitter at the same time for approximately three seconds The turn signal lamps will flash four times quickly to indicate access is d...

Page 17: ...ce each time the vehicle is driven To turn on or off see Vehicle Personalization 0 132 Key Access To access a vehicle with a dead transmitter battery see Door Locks 0 21 Programming Transmitters to th...

Page 18: ...to program up to eight transmitters This feature is not available in Canada This procedure will take approximately 30 minutes to complete The vehicle must be off and all transmitters to be programmed...

Page 19: ...erence with the signal the DIC may display NO REMOTE DETECTED or NO REMOTE KEY WAS DETECTED PLACE KEY IN TRANSMITTER POCKET THEN START YOUR VEHICLE when starting the vehicle To start the vehicle Trans...

Page 20: ...mpt to burn crush or cut the used battery and avoid exposing the battery to environments with extremely low air pressures or high temperatures Replace the battery in the transmitter soon if the DIC di...

Page 21: ...P Park The engine will turn off during a remote vehicle start if The coolant temperature gets too high The oil pressure gets low The RKE transmitter range may be reduced while the vehicle is running...

Page 22: ...prevent this from happening There are several ways to lock and unlock the vehicle From outside Use the Remote Keyless Entry RKE transmitter Use Keyless Access if equipped Use the key in the driver doo...

Page 23: ...s Q on the RKE transmitter to lock the doors immediately This feature can be programmed See Vehicle Personalization 0 132 Automatic Door Locks If equipped the doors will lock automatically when all do...

Page 24: ...oor 3 Do the same for the other rear door To open a rear door when the safety lock is on 1 Unlock the door by activating the inside handle by pressing the power door unlock switch or by using the Remo...

Page 25: ...ate as it is opening and closing and keep hands away from the tailgate hinges when in use You or others could be injured if caught in the path of the power tailgate or tailgate hinges Caution To avoid...

Page 26: ...d damage to the tailgate make sure the area behind the tailgate is clear before opening it If equipped with a power open close tailgate the tailgate can be opened or closed in several ways To open the...

Page 27: ...the full open position to at least 10 cm 4 in and hold it momentarily Then the tailgate will start closing automatically If the tailgate is lifted more than halfway between open and close then it wil...

Page 28: ...closed To open the primary tailgate Press x twice quickly on the RKE transmitter until the tailgate moves See Remote Keyless Entry RKE System Operation Key Access 0 11 or Remote Keyless Entry RKE Syst...

Page 29: ...rimary tailgate open Hold the primary tailgate and firmly close the inner tailgate Raise the inner tailgate so it meets the primary tailgate and close together at the same time When using the tailgate...

Page 30: ...when using it as a load stop Using the Assist Handle The assist handle helps with entering the pickup box To use 1 Lift up on the handle until it locks in the open position 2 To return the assist hand...

Page 31: ...the power assist steps before jacking or placing any object under the vehicle Too much ice buildup may prevent deployment of the power assist steps Check the step position before exiting the vehicle I...

Page 32: ...with the key If the driver door is opened without first unlocking with the RKE transmitter the horn will chirp and the lights will flash to indicate pre alarm If the vehicle is not started or the door...

Page 33: ...n lock If this does not unlock the steering column turn the vehicle off and open the driver door to reset the system Then turn the vehicle on and immediately turn the steering wheel side to side for a...

Page 34: ...the other key the vehicle needs service If the vehicle does start the first key may be faulty See your dealer It is possible for the immobilizer system to learn new or replacement keys Up to eight key...

Page 35: ...housing firmly and pull back in one motion arching slightly toward the rear of the vehicle To return the mirror to its original position reverse the motion Power Extend If equipped press the power ex...

Page 36: ...rror 1 Press j or to select the driver or passenger side mirror The indicator light will illuminate 2 Press the arrows on the control pad to move the mirror in the desired direction 3 Adjust each outs...

Page 37: ...y be heard during the resetting of the power folding mirrors This sound is normal after a manual folding operation Remote Mirror Folding If equipped press and hold Q on the RKE transmitter for approxi...

Page 38: ...affic or before changing a lane look at the main driver passenger side mirror to observe traffic in the adjacent lane behind your vehicle Check the blind spot mirror for a vehicle in the blind zone Th...

Page 39: ...e dimming feature comes on each time the vehicle is started Rear Camera Mirror If equipped this automatic dimming mirror provides a wide angle camera view of the area behind the vehicle Pull the tab t...

Page 40: ...rning The Rear Camera Mirror RCM has a limited view Portions of the road vehicles and other objects may not be seen Do not drive or park the vehicle using only this camera Objects may appear closer th...

Page 41: ...ic dimming mirror provides a video image when activated to allow the driver to momentarily check the pickup bed area contents or to align and attach a gooseneck or fifth wheel trailer Push the button...

Page 42: ...he windows closed in warm or hot weather They can be overcome by the extreme heat and suffer permanent injuries or even death from heat stroke The vehicle aerodynamics are designed to improve fuel eco...

Page 43: ...ed pull the window switch up fully and quickly release to express close the window Briefly press or pull the window switch in the same direction to stop that window s express movement Express Window D...

Page 44: ...y opened Remote Window Operation If equipped this feature allows the windows to be opened remotely If enabled in vehicle personalization press and hold K on the RKE transmitter See Vehicle Personaliza...

Page 45: ...elease I 1 to stop the movement Press and hold K 1 to close the sunroof Release K 1 to stop the movement Tilt Switch Vent From the closed position press J 2 to vent the sunroof Press K 2 to close the...

Page 46: ...r in the track This could cause an issue with sunroof operation or noise It could also plug the water drainage system Periodically open the sunroof and remove any obstacles or loose debris Wipe the su...

Page 47: ...irbag Inflates 66 Passenger Sensing System 67 Servicing the Airbag Equipped Vehicle 70 Adding Equipment to the Airbag Equipped Vehicle 70 Airbag System Check 71 Replacing Airbag System Parts after a C...

Page 48: ...nnot be adjusted The head restraint can be folded forward to allow for better visibility when the rear seat is unoccupied To fold the head restraint press the button on the side of the head restraint...

Page 49: ...ver and passenger when the center front seat is not used Pull the strap on the side of the center seatback to fold the center seatback Do not use the center seatback as a seating position when the sea...

Page 50: ...be dangerous Even when buckled up the seat belts cannot do their job The shoulder belt will not be against your body Instead it will be in front of you In a crash you could go into it receiving neck...

Page 51: ...n the seatback to make sure it is locked Power Reclining Seatbacks To recline a power seatback if equipped Tilt the top of the control rearward to recline Tilt the top of the control forward to raise...

Page 52: ...Seating Position and then Seat Exit Memory Select On or Off See Seat Exit Memory later in this section See Vehicle Personalization 0 132 for additional setting information Identifying Driver Number To...

Page 53: ...To turn Seat Entry Memory on or off see Vehicle Personalization Settings previously in this section and Vehicle Personalization 0 132 The shift lever must be in P Park to start Seat Entry Memory Seat...

Page 54: ...seatback Press C or to ventilate the driver or passenger seat The indicator light on the button comes on when this feature is on Press the button once for the highest setting With each press of the b...

Page 55: ...before exiting the vehicle This feature will activate when a second row door is opened while the vehicle is on or up to 10 minutes before the vehicle is turned on There will be an alert when the vehi...

Page 56: ...on This feature turns on at the highest setting With each press of the button the heated seat changes to the next lower setting and then the off setting Three lights indicate the highest setting and...

Page 57: ...ng a seat belt or not Your chance of being conscious during and after a crash so you can unbuckle and get out is much greater if you are belted Q If my vehicle has airbags why should I have to wear se...

Page 58: ...rong pelvic bones and you would be less likely to slide under the lap belt If you slid under it the belt would apply force on your abdomen This could cause serious or even fatal injuries Wear the shou...

Page 59: ...ns in the vehicle have a lap shoulder belt The following instructions explain how to wear a lap shoulder belt properly 1 Adjust the seat if the seat is adjustable so you can sit up straight To see how...

Page 60: ...osition may affect the passenger sensing system if equipped See Passenger Sensing System 0 67 If the webbing locks in the latch plate before it reaches the buckle tilt the latch plate flat to unlock 3...

Page 61: ...e in a crash the pretensioners and probably other parts of the vehicle s seat belt system will need to be replaced See Replacing Seat Belt System Parts after a Crash 0 61 Do not sit on the outboard se...

Page 62: ...ted ask your dealer to fix it Make sure the seat belt reminder light is working See Seat Belt Reminders 0 114 Keep seat belts clean and dry See Seat Belt Care 0 61 Seat Belt Care Keep belts clean and...

Page 63: ...he seatback or side of the seat closest to the door For roof rail airbags the word AIRBAG is on the ceiling or trim Airbags are designed to supplement the protection provided by seat belts Even though...

Page 64: ...seating positions with seat mounted side impact airbags and or roof rail airbags Warning Children who are up against or very close to any airbag when it inflates can be seriously injured or killed Alw...

Page 65: ...hing between an occupant and an airbag and Continued Warning Continued do not attach or put anything on the steering wheel hub or on or near any other airbag covering Do not use seat accessories that...

Page 66: ...a rollover or in a severe frontal impact Roof rail airbags are not designed to inflate in rear impacts Both roof rail airbags will inflate when either side of the vehicle is struck or if the sensing...

Page 67: ...uld seek medical attention The vehicle has a feature that may automatically unlock the doors turn on the interior lamps and hazard warning flashers and shut off the fuel system after the airbags infla...

Page 68: ...system The passenger sensing system works with sensors that are part of the front outboard passenger seat and seat belt The sensors are designed to detect the presence of a properly seated occupant a...

Page 69: ...passenger sensing system is designed to turn on the front outboard passenger frontal airbag anytime the system senses that a person of adult size is sitting properly in the front outboard passenger s...

Page 70: ...off the airbag for a child in a child restraint depending upon the child s size It is better to secure child restraints in the rear seat Consider using another vehicle to transport the child when a r...

Page 71: ...if an object such as a briefcase handbag grocery bag laptop or other electronic device is put on an unoccupied seat If this is not desired remove the object from the seat Warning Stowing articles unde...

Page 72: ...ger airbag s See Passenger Sensing System 0 67 If the vehicle has rollover roof rail airbags see Different Size Tires and Wheels 0 358 for additional important information If a snow plow is added to t...

Page 73: ...h a lap shoulder belt until the child passes the fit test below Sit all the way back on the seat Do the knees bend at the seat edge If yes continue If no return to the booster seat Buckle the lap shou...

Page 74: ...e seat belt shoulder belt under both arms or behind their back A child can be seriously injured by not wearing the lap shoulder belt properly In a crash the child would not be restrained by the should...

Page 75: ...m nor its airbag system is designed for them Children who are not restrained properly can strike other people or can be thrown out of the vehicle Warning Never hold an infant or a child while riding i...

Page 76: ...int In addition there are many kinds of child restraints available for children with special needs Warning To reduce the risk of neck and head injury in a crash infants and toddlers should be secured...

Page 77: ...e Vehicle Warning A child can be seriously injured or killed in a crash if the child restraint is not properly secured in the vehicle Secure the child restraint properly in the vehicle using the vehic...

Page 78: ...ions that came with that child restraint Where to Put the Restraint According to accident statistics children and infants are safer when properly restrained in an appropriate child restraint secured i...

Page 79: ...elts or LATCH anchors for additional passengers or child restraints Adjacent seating positions should not be used if the child restraint prevents access to or interferes with the routing of the seat b...

Page 80: ...w the instructions that came with the child restraint and also the instructions in this manual When installing a child restraint with a top tether you must also use either the lower anchors or the sea...

Page 81: ...ng Child Restraints With the Seat Belt in the Center Front Seat 0 93 or Securing Child Restraints With the Seat Belt in the Rear Seat 0 89 or Securing Child Restraints With the Seat Belt in the Front...

Page 82: ...aint connects to the top tether anchor in the vehicle in order to reduce the forward movement and rotation of the child restraint during driving or in a crash The child restraint may have a single tet...

Page 83: ...formation Double and Crew Cab Rear Seat I Seating positions with top tether anchors H Seating positions with two lower anchors To assist in locating the lower anchors on double and crew cab models eac...

Page 84: ...or and Loop Double and Crew Cab Passenger Side Loop Double and Crew Cab For double and crew cab models the top tether is routed through loops 2 to the top tether anchors 1 Be sure to use the correct a...

Page 85: ...restraint per anchor Warning Children can be seriously injured or strangled if a shoulder belt is wrapped around their neck The shoulder belt can tighten but cannot be loosened if it is locked The sh...

Page 86: ...the position you are using has an adjustable head restraint and you are using a single tether raise the head restraint and route the tether under the head restraint and in between the head restraint...

Page 87: ...d the vehicle LATCH anchor weight limits described at the beginning of this section and the following steps Rear Driver Side Position Rear Driver Side Position 2 1 For a top tether in the rear driver...

Page 88: ...osition 2 2 1 Remove the passenger side head restraint and center headrest See Head Restraint or Headrest Removal and Reinstallation later in this section 2 2 2 Route the top tether 3 through the loop...

Page 89: ...h top tethers can be attached to the center anchor Top tethers can be attached for child restraints in all three rear seating positions at the same time following the routing instructions above 4 Befo...

Page 90: ...system inspected and any necessary replacements made as soon as possible If the vehicle has the LATCH system and it was being used during a crash new LATCH system parts may be needed New parts and re...

Page 91: ...acing child restraint in an outboard rear seating position See Head Restraint or Headrest Removal and Reinstallation under Lower Anchors and Tethers for Children LATCH System 0 78 2 Put the child rest...

Page 92: ...estraint make sure it is securely held in place To check grasp the child restraint at the seat belt path and attempt to move it side to side and back and forth When the child restraint is properly ins...

Page 93: ...her See Lower Anchors and Tethers for Children LATCH System 0 78 for more information on using the top tether anchors 7 Before placing a child in the child restraint make sure it is securely held in p...

Page 94: ...ag deploys Warning A child in a rear facing child restraint can be seriously injured or killed if the front outboard passenger frontal airbag inflates This is because the back of the rear facing child...

Page 95: ...s it will go before securing the forward facing child restraint Move the seat upward or the seatback to an upright position if needed to get a tight installation of the child restraint When the passen...

Page 96: ...vehicle does not have a rear seat and the child restraint manufacturer recommends using a top tether anchor attach the top tether to the top tether anchor Refer to the instructions that came with the...

Page 97: ...l Storage Features Cargo Tie Downs 98 Storage Compartments Warning Do not store heavy or sharp objects in storage compartments In a crash these objects may cause the cover to open and could result in...

Page 98: ...storage in the rear seat Pull the tab to access Push the storage door to close The storage door must be closed before installing child restraints Center Console Storage Bench Seat Pull the strap on t...

Page 99: ...to open Floor Console Storage If equipped with front center seat storage unlock with the ignition key press the latch and lift to open Additional Storage Features Cargo Tie Downs Caution The truck bed...

Page 100: ...e to tighten The tie down will be hard to turn until the toggle moves past the installation point on the toggle guide 3 Fasten the tie down firmly by hand only Do not use tools To remove 1 Remove the...

Page 101: ...rking Brake Light 119 Antilock Brake System ABS Warning Light 119 Four Wheel Drive Light 119 Tow Haul Mode Light 120 Hill Descent Control Light 120 Lane Departure Warning LDW Light 120 Vehicle Ahead I...

Page 102: ...up or down 3 Pull or push the steering wheel closer or away from you 4 Pull the lever up to lock the steering wheel in place Do not adjust the steering wheel while driving Steering Wheel Controls The...

Page 103: ...tinue until L is released or the maximum wash time is reached When L is released additional wipes may occur depending on how long the windshield washer had been activated See Washer Fluid 0 322 for in...

Page 104: ...Time Date under Settings 0 187 Power Outlets Accessory power outlets can be used to plug in electrical equipment such as a cell phone or MP3 player Rear of Front Center Console The vehicle has one ac...

Page 105: ...utlet can be turned off by pressing the DC AC switch The power outlet can be turned back on after 10 seconds during which the indicator light on the switch will flash An indicator light on the outlet...

Page 106: ...patible smartphone Objects such as coins keys rings paper clips or cards between the smartphone and charging pad will become very hot On the rare occasion that the charging system does not detect an o...

Page 107: ...offer is valid for three 3 years from the date on which you purchased the product Freescale WCT library Copyright c 2012 2014 Freescale Semiconductor Inc All rights reserved 1 Redistributions of sour...

Page 108: ...on briefly when the engine is started to indicate they are working When one of the warning lights comes on and stays on while driving or when one of the gauges shows there may be a problem check the...

Page 109: ...ts and Controls Midlevel Cluster English Shown Metric Similar 1 Tachometer 0 111 2 Engine Oil Pressure Gauge 0 112 3 Engine Coolant Temperature Gauge 0 113 4 Fuel Gauge 0 111 5 Voltmeter Gauge 0 114 6...

Page 110: ...Speedometer 0 111 7 Driver Information Center DIC Base Level 0 124 or Driver Information Center DIC Midlevel and Uplevel 0 126 Cluster Menu Midlevel and Uplevel There is an interactive display area in...

Page 111: ...n menu if there is no active route a compass will be displayed If there is an active route press the thumbwheel to cancel or resume route guidance mute or unmute voice guidance or access Recents or Fa...

Page 112: ...et this feature can be turned off by pressing the thumbwheel while viewing this page If the selected speed limit is exceeded a pop up warning is displayed with a chime Software Information Press the t...

Page 113: ...ttle fuel left but the vehicle should be refueled soon Here are three things that some owners ask about None of these show a problem with the fuel gauge It takes a little more or less fuel to fill up...

Page 114: ...his is normal If the oil pressure warning light or Driver Information Center DIC message indicates oil pressure outside the normal operating range check the vehicle s oil as soon as possible See Engin...

Page 115: ...harging system light comes on See Charging System Light 0 116 The voltmeter gauge may also read lower when in fuel economy mode This is normal Readings outside the normal operating range can also occu...

Page 116: ...ckled neither the chime nor the light comes on The front passenger seat belt reminder light and chime may come on if an object is put on the seat such as a briefcase handbag grocery bag laptop or othe...

Page 117: ...off the front outboard passenger frontal airbag If after several seconds both status indicator lights remain on or if there are no lights at all there may be a problem with the lights or the passenger...

Page 118: ...light to come on This could lead to costly repairs not covered by the vehicle warranty This could also affect the vehicle s ability to pass an Emissions Inspection Maintenance test See Accessories and...

Page 119: ...sed If this happens the vehicle would not be ready for inspection and might require several days of routine driving before the system is ready for inspection This can happen if the 12 volt battery has...

Page 120: ...lay in the Driver Information Center DIC Antilock Brake System ABS Warning Light This warning light should come on briefly when the vehicle is turned on If the light does not come on have it fixed so...

Page 121: ...mes on when the system is ready for use When the light flashes the system is active See Hill Descent Control HDC 0 250 Lane Departure Warning LDW Light This light is green if LDW is on and ready to op...

Page 122: ...sist in maintaining control Adjust driving accordingly If the condition persists see your dealer as soon as possible A Driver Information Center DIC message may display The light flashes when the TCS...

Page 123: ...f the engine as soon as possible See Engine Overheating 0 319 Driver Mode Control Light This light comes on when Snow Ice Mode is selected This light comes on when Off Road Mode is selected See Driver...

Page 124: ...he vehicle serviced by your dealer If the light comes on and stays on it means that oil is not flowing through the engine properly The vehicle could be low on oil and might have some other system prob...

Page 125: ...the cruise control is on and ready and turns green when the cruise control is set and active The light turns off when the cruise control is turned off See Cruise Control 0 252 Door Ajar Light This li...

Page 126: ...remaining useful life is shown REMAINING OIL LIFE 99 means 99 of the current oil life remains When the remaining oil life is low the CHANGE ENGINE OIL SOON message will appear on the display The oil s...

Page 127: ...f through the DIC page Info Page Options Info Pages The following is the list of all possible DIC info page displays Some may not be available for your particular vehicle Some items may not be turned...

Page 128: ...reset the Oil Life display at any time other than when the oil has just been changed It cannot be reset accurately until the next oil change To reset see Engine Oil Life System 0 314 Tire Pressure Sh...

Page 129: ...s page Driver Assistance If equipped shows information for Lane Departure Warning LDW and Forward Collision Alert FCA Info Page Options Scroll to choose which info pages appear on the DIC Press the th...

Page 130: ...ically dim and brighten to compensate for outside lighting Use D to adjust as needed The HUD image can temporarily light up depending on the angle and position of sunlight on the HUD display This is n...

Page 131: ...w This displays the speed view along with indicators for vehicle ahead Lane Departure Warning Lane Keep Assist trailer sway and pedestrian advisory Turn by Turn navigation information is shown during...

Page 132: ...ns given in the messages The system displays messages regarding the following topics Service Messages Fluid Levels Vehicle Security Brakes Steering Ride Control Systems Driver Assistance Systems Cruis...

Page 133: ...or On Climate and Air Quality Touch and the following may display Auto Fan Speed Auto Defog Auto Rear Defog Auto Fan Speed This setting specifies the amount of airflow when the climate control fan set...

Page 134: ...e vehicle is shifted into R Reverse to improve visibility of the ground near the rear wheels They may move from their tilted position when the vehicle is shifted out of R Reverse or turned off See Rev...

Page 135: ...flash when unlocking the vehicle with the RKE transmitter Touch Off or Flash Lights Remote Lock Feedback This allows selection of what type of feedback is given when locking the vehicle with the RKE t...

Page 136: ...ng may display Automatic Entry Egress Automatic Entry Egress This feature specifies if the vehicle will automatically lower to make it easier to enter or exit the vehicle Touch Off or On Running Board...

Page 137: ...cifies if the truck bed rail lights are turned on when the Bed View Camera is active See Assistance Systems for Parking or Backing 0 255 Touch Off or On Teen Driver See Teen Driver under Settings 0 18...

Page 138: ...s and may time out causing the procedure to be repeated To program up to three devices 1 Hold the end of the hand held transmitter about 3 to 8 cm 1 to 3 in away from the Universal Remote system butto...

Page 139: ...me radio frequency laws and gate operators require transmitter signals to time out or quit after several seconds of transmission This may not be long enough for the Universal Remote system to pick up...

Page 140: ...nd Controls 139 Reprogramming a Single Universal Remote System Button To reprogram any of the system buttons 1 Press and hold any one of the buttons Do not release the button 2 The indicator light wil...

Page 141: ...n the headlamp control to O again to turn the automatic headlamps or DRL back on For vehicles first sold in Canada off will only work when the vehicle is in P Park AUTO Automatically turns on the head...

Page 142: ...allow for best system performance The high beam headlamps remain on under the automatic control until one of the following situations occurs The system detects an approaching vehicle s headlamps The...

Page 143: ...in the automatic position or on low beam the high beam headlamps will turn on Depending on the type of headlamp they will either turn off after a short duration or stay on as long as you hold the lev...

Page 144: ...nt panel illumination control is in the full bright position See Instrument Panel Illumination Control 0 146 When it is bright enough outside the headlamps will turn off or may change to DRL The autom...

Page 145: ...sh rapidly or do not come on a signal bulb could be burned out If equipped with LED turn signals see your dealer Replace any burned out bulbs If a bulb is not burned out check the fuse See Fuses and C...

Page 146: ...the lights will stay on for approximately 10 minutes If any Task lights are on if the button has not been pressed after approximately 5 seconds pressing it again will turn off all Task Lights Auxilia...

Page 147: ...h and follow all state and local laws that apply to cargo lamp operation Interior Lighting Instrument Panel Illumination Control This feature adjusts the brightness of all illuminated controls The ins...

Page 148: ...After about 30 seconds the exterior lamps turn off When any door is opened or the remote unlock is pressed all interior lights turn on and then interior lamps dim to off after 20 seconds The entry lig...

Page 149: ...EPM works to prevent excessive discharge of the battery It does this by balancing the generator s output and the vehicle s electrical needs It can increase engine idle speed to generate more power whe...

Page 150: ...gnition Voice Recognition 176 Phone Bluetooth Overview 182 Bluetooth Pairing and Using a Phone 182 Apple CarPlay and Android Auto 186 Settings Settings 187 Teen Driver 194 Trademarks and License Agree...

Page 151: ...ment System The infotainment system is controlled by using the infotainment display controls on the center stack steering wheel controls and voice recognition Uplevel Radio 1 O Power Press to turn the...

Page 152: ...163 5 o BACK Press to return to the previous display in a menu 6 V Turn to highlight a feature Press to activate the highlighted feature 1 Home Page Press to go to the Home Page See Home Page later i...

Page 153: ...Page is where vehicle application icons are accessed Some applications are disabled when the vehicle is moving The Home Page can be set up to have up to four pages with eight icons per page Swipe left...

Page 154: ...the on screen instructions Only four user profiles can be active at one time in the vehicle It may be necessary to remove a profile from the menu before creating or signing into an existing profile T...

Page 155: ...play It shows up to four applications Infotainment Display Features Infotainment display features show on the display when available When a feature is unavailable it may gray out When a feature is tou...

Page 156: ...zoom in on a map certain images or a web page Place finger and thumb together on the display then move them apart Pinch Pinch is used to zoom out on a map certain images or a web page Place finger an...

Page 157: ...ing a Station From the AM FM or SXM if equipped option press 6 or 7 on the center stack to search for the previous or next strong station or channel Browsing Stations Touch the Browse option to list a...

Page 158: ...for that category Touching a station or channel from the list will tune the radio to that station or channel Storing Radio Station Presets Favorites show in the area at the top of the display AM FM SX...

Page 159: ...ystem RDS If equipped RDS features are available for use only on FM stations that broadcast RDS information With RDS the radio can Group stations by Category i e Program Type such as Rock Jazz Classic...

Page 160: ...es garages or tunnels may cause loss of the SiriusXM signal for a period of time Some cellular services may interfere with SXM reception causing loss of signal Mobile Device Usage Mobile device usage...

Page 161: ...ed must comply with the USB Mass Storage Class specification USB MSC to play a USB device 1 Connect the USB 2 Press MEDIA on the center stack until the connected device is shown Use the following when...

Page 162: ...view a list of all songs on the album 3 Touch a song from the list to begin playback Songs 1 Touch to display a list of all songs on the USB 2 To begin playback touch a song from the list Genres 1 To...

Page 163: ...B cable Source USB from the Media icon on the infotainment display to resume playback Other phones such as Android phones may have a similar reaction Bluetooth Streaming Audio and Voice Recognition Se...

Page 164: ...he device 2 Once paired touch Audio from the Home Page then touch Bluetooth from the recent sources list on the left of the display Bluetooth Sound Menu See Infotainment System Sound Menu under AM FM...

Page 165: ...X option in the upper right corner of the screen does not end the call but returns to the previous screen Turn by Turn Directions With a connected plan an OnStar Advisor can download a destination to...

Page 166: ...ces From the Nav application set up Home and Work addresses to enable one touch navigation To set up Home and Work addresses touch A and select Settings then Map and Navigation Settings and then Desti...

Page 167: ...urn After the turn is completed the system automatically brings the zoom back to the originally set level If the vehicle is approaching a turn with the next turn occurring shortly after the Auto Zoom...

Page 168: ...ge History to access the History options Clear Recent Destinations Touch to clear the recent destinations Clear Search History Touch to clear the search history About Touch to display software informa...

Page 169: ...taken If equipped smart Points of Interest POIs are places of interest for parking and gas stations The progress bar provides an overview of the route progress and may show traffic and incidents alon...

Page 170: ...ing a Waypoint When waypoints are added during active guidance the system allows a stop to be deleted or the order to be changed To edit a waypoint 1 Touch A 2 Touch Edit Destinations Modify destinati...

Page 171: ...n the map to access map orientation settings Map orientation is 3D Heading Up by default Available settings are 3D Heading Up Default 3D map with the vehicle pointing up In this mode the current locat...

Page 172: ...Directions can be edited by choosing y which expands the list to fill the display and enters the Edit Mode While in Edit Mode an unwanted route segment can be removed from the route by touching Y nex...

Page 173: ...nd active guidance and return to inactive guidance If active guidance is canceled before the destination has been reached a pop up option to Resume Trip will appear Resume Trip The trip can be resumed...

Page 174: ...or driving conditions and vehicle conditions Touch a smart POI icon to open the corresponding details Left side Name and address of the POI Right side E ETE Estimated Time Enroute Smart Fuel Station I...

Page 175: ...s within the navigation system such as Traffic Smart Search Routing and Predictive Navigation capabilities The system will show an alert when the subscription is expiring and will ask to renew the pla...

Page 176: ...snow The vehicle is traveling on winding roads or long straight roads The vehicle is approaching a tall building or a large vehicle The surface streets run parallel to a freeway The vehicle has been t...

Page 177: ...occur within a 161 km 100 mi radius around the home address on file This boundary will adjust over time based on driving patterns The vehicle uses a Cloud connected service to receive the date and do...

Page 178: ...cognition becomes available once the system has been initialized This begins when the ignition is turned on Initialization may take a few moments 1 Press g on the steering wheel controls to activate v...

Page 179: ...For example Call name at work Play followed by the artist or song name or Tune followed by the radio station number Navigation destinations can be made in a single command using keywords A few exampl...

Page 180: ...ice recognition commands for AM FM and SiriusXM if equipped are available Switch to AM Switch bands to AM and tune to the last AM radio station Switch to FM Switch bands to FM and tune to the last FM...

Page 181: ...ge amounts of media content in a different way than smaller amounts of media The system may limit the options of voice recognition by not allowing selection of files by voice at the highest level if t...

Page 182: ...specific destination contact name Cancel Route End route guidance Take Me Home Create a route to a stored home location Voice Recognition for the Phone Call contact name Initiate a call to a stored c...

Page 183: ...e Bluetooth system See my gmc com for more information about compatible mobile devices Controls Use the controls on the center stack and the steering wheel to operate the Bluetooth system Steering Whe...

Page 184: ...the middle of the Phone display which will shortcut to the Phone List menu 4 Touch Add Phone 5 Select the vehicle name shown on the infotainment display from your cell phone s Bluetooth Settings list...

Page 185: ...le to place outgoing calls from the Contacts and Recents list Listing All Paired and Connected Phones 1 Touch the Phone icon on the Home Page or the phone icon on the shortcut tray near the bottom of...

Page 186: ...uch Recents 3 Touch the name or number to call Making a Call Using the Keypad To make a call by dialing the numbers 1 Touch the Phone icon on the Home Page 2 Touch Keypad and enter a phone number 3 To...

Page 187: ...infotainment display To use Android Auto and or Apple CarPlay For Wired Phone Projection 1 Download the Android Auto app to your smartphone from the Google Play store There is no app required for App...

Page 188: ...hange For further information on how to set up Android Auto and Apple CarPlay in the vehicle see my gmc com Android Auto is provided by Google and is subject to Google s terms and privacy policy Apple...

Page 189: ...tainment display Set Date Touch to manually set the date using the controls on the infotainment display Automatic Time Zone If Equipped Touch Off or On to disable or enable automatic update of the tim...

Page 190: ...as dangerous permissions currently used by the infotainment system the number of applications that have requested this permission and the number of applications that are allowed to use this permission...

Page 191: ...may cause accidental interruptions Touch Off or On Favorites Touch and the following may display Manage Favorites Touch to display a list of Audio Phone and Navigation favorites Favorites can be move...

Page 192: ...ation Running Applications Touch to see a complete list of applications that are currently running on the infotainment system Return to Factory Settings Touch and the following may display Reset Vehic...

Page 193: ...display to disable or enable HD Radio This allows HD Radio reception to be turned on or off Touch the controls on the infotainment display to disable or enable Explicit Content Filter This setting all...

Page 194: ...y first or last name Re sync Device Contacts This allows the device contacts to re sync if you are having difficulty accessing all of the contacts on your cell phone Delete All Vehicle Contacts Touch...

Page 195: ...digit PIN Re enter the PIN to confirm To change the PIN touch Change PIN The PIN is required to Register or unregister keys Change Teen Driver settings Change or clear the Teen Driver PIN Access or de...

Page 196: ...d on and the vehicle is started with a Teen Driver key the DIC displays a message that the top speed is limited On certain vehicles when the Speed Limiter is turned ON the vehicle s maximum accelerati...

Page 197: ...al distance driven Maximum Speed the maximum vehicle speed detected Overspeed Warnings the number of times the speed warning setting was exceeded Wide Open Throttle the number of times the accelerator...

Page 198: ...rates Fees and taxes apply Please see the SiriusXM Customer Agreement at siriusxm com for complete terms and how to cancel which includes calling SiriusXM at 1 866 635 2349 All fees and programming ar...

Page 199: ...Bose Corporation in the U S and other countries HD Radio Technology HD Radio Technology manufactured under license from iBiquity Digital Corporation U S and Foreign patents HD Radio and the HD HD Rad...

Page 200: ...olate these restrictions If your license terminates you agree to cease any and all use of the Gracenote Data the Gracenote Software and Gracenote Servers Gracenote reserves all rights in Gracenote Dat...

Page 201: ...PEGLA COM MPEG4 Visual USE OF THIS PRODUCT IN ANY MANNER THAT COMPLIES WITH THE MPEG 4 VISUAL STANDARD IS PROHIBITED EXCEPT FOR USE BY A CONSUMER ENGAGING IN PERSONAL AND NON COMMERCIAL ACTIVITIES MP3...

Page 202: ...ontain inaccurate or incomplete information due to the passage of time changing circumstances sources used and the nature of collecting comprehensive geographic data any of which may lead to incorrect...

Page 203: ...such subject matter Governing Law The above terms and conditions shall be governed by the laws of the State of Illinois without giving effect to i its conflict of laws provisions or ii the United Nati...

Page 204: ...of the Software as part of the Product software QSSC and its licensors reserve all license C31 rights not expressly granted herein and retain all right title and interest in and to all copies of the S...

Page 205: ...or more information on the Software including any open source software license terms and available source code as well as copyright attributions applicable to the Runtime Configuration indicated above...

Page 206: ...limate Control Systems The heating cooling and ventilation in the vehicle can be controlled with this system 1 Fan Control 2 MAX Defrost 3 Air Delivery Mode Controls 4 A C Air Conditioning 5 TEMP Temp...

Page 207: ...frosting Press to turn on recirculation An indicator light comes on Air is recirculated to quickly cool the inside of the vehicle It can also be used to help reduce outside air and odors that enter th...

Page 208: ...2 MAX Defrost 3 Air Delivery Mode Controls 4 A C Air Conditioning 5 SYNC Synchronized Temperature 6 Recirculation 7 Power Button 8 Fan Control 9 Rear Window Defogger If Equipped or Heated Mirrors If E...

Page 209: ...To improve fuel efficiency and to cool the vehicle faster recirculation may be automatically selected in warm weather The recirculation light will not come on when automatically controlled See under...

Page 210: ...ion for long periods of time in cold or damp conditions Using recirculation in cold or damp conditions can result in window fogging A C Press to turn the air conditioning on or off An indicator light...

Page 211: ...ing knobs to the full inboard position Operation Tips Clear away any ice snow or leaves from air inlets at the base of the windshield that could block the flow of air into the vehicle Clear snow off t...

Page 212: ...stance is needed Service All vehicles have a label underhood that identifies the refrigerant used in the vehicle The refrigerant system should only be serviced by trained and certified technicians The...

Page 213: ...Exhaust Engine Exhaust 238 Running the Vehicle While Parked 238 Automatic Transmission Automatic Transmission 239 Manual Mode 241 Tow Haul Mode 242 Drive Systems Four Wheel Drive 242 Brakes Antilock...

Page 214: ...conditions require Keep vehicle tires properly inflated Combine several trips into a single trip Replace the vehicle s tires with the same TPC Spec number molded into the tire s sidewall near the size...

Page 215: ...ry associated with impaired driving is a global tragedy Warning Drinking alcohol or taking drugs and then driving is very dangerous Your reflexes perceptions attentiveness and judgment can be affected...

Page 216: ...required to steer the vehicle Less steering effort is required at slower speeds At faster speeds the required steering effort increases The system helps the steering wheel return to center at low spe...

Page 217: ...icle s three control systems Braking Skid wheels are not rolling Steering or Cornering Skid too much speed or steering in a curve causes tires to slip and lose cornering force Acceleration Skid too mu...

Page 218: ...o gain more ground clearance if needed it may be necessary to remove the front fascia lower air dam if equipped However driving without the air dam reduces fuel economy Caution Operating the vehicle f...

Page 219: ...ssion or transfer case in N Neutral The brakes could overheat and you could lose control Warning If the vehicle has the two speed automatic transfer case shifting the transfer case to N Neutral can ca...

Page 220: ...a downhill slide or a rollover Surface conditions can be a problem Loose gravel muddy spots or even wet grass can cause the tires to slip sideways downhill If the vehicle slips sideways it can hit so...

Page 221: ...Driving on Wet Roads later in this section After Off Road Driving Remove any brush or debris that has collected on the underbody or chassis or under the hood These accumulations can be a fire hazard...

Page 222: ...g down steep or long hills Warning Using the brakes to slow the vehicle on a long downhill slope can cause brake overheating can reduce brake performance and could result in a loss of braking Shift th...

Page 223: ...and even death If the vehicle is stuck in snow Clear snow from the base of the vehicle especially any blocking the exhaust pipe Open a window about 5 cm 2 in on the vehicle side that is away from the...

Page 224: ...or four wheel drive vehicles shift into Four Wheel Drive High Turn the TCS off Shift back and forth between R Reverse and a forward gear spinning the wheels as little as possible To prevent transmissi...

Page 225: ...nd Loading Information label is attached to the center pillar B pillar The Tire and Loading Information label shows the number of occupant seating positions 1 and the maximum vehicle capacity weight 2...

Page 226: ...y calculated in Step 4 6 If your vehicle will be towing a trailer load from your trailer will be transferred to your vehicle Consult this manual to determine how this reduces the available cargo and l...

Page 227: ...icle This is called Gross Vehicle Weight Rating GVWR The GVWR includes the weight of the vehicle all occupants fuel and cargo The Certification Tire label also may show the maximum weights for the fro...

Page 228: ...an upper load platform can be created by positioning three or four 5 cm 2 in by 15 cm 6 in wooden planks across the width of the pickup box The planks must be inserted in the pickup box depressions W...

Page 229: ...itional pickup box load bearing structural information Truck Camper Loading Information A vehicle specific Truck Camper Loading Information label is attached to the inside of the vehicle s glove box T...

Page 230: ...ent not included in the manufacturer s camper weight figure the weight of camper cargo and the weight of passengers in the camper The total cargo load should not exceed the truck s cargo weight rating...

Page 231: ...for the first 805 km 500 mi Continued Caution Continued Do not drive at any one constant speed fast or slow for the first 805 km 500 mi Do not make full throttle starts Avoid downshifting to brake or...

Page 232: ...d with the front wheels turned off center which may prevent key rotation out of LOCK OFF If this happens move the steering wheel from right to left while turning the key to ACC ACCESSORY If this does...

Page 233: ...er operation of the malfunction indicator lamp as may be required for emission inspection purposes The switch stays in this position when the engine is running The transmission is also unlocked in thi...

Page 234: ...ld ENGINE START STOP button for longer than two seconds or press twice in five seconds 2 Brake using a firm and steady pressure Do not pump the brakes repeatedly This may deplete power assist requirin...

Page 235: ...hicles turn the ignition key to Start When the engine starts let go of the key For Keyless Access vehicles the RKE transmitter must be in the vehicle Press ENGINE START STOP with the brake pedal appli...

Page 236: ...or structures To Use the Engine Heater 1 Turn off the engine 2 Check the heater cord for damage If it is damaged do not use it See your dealer for a replacement Inspect the cord for damage yearly 3 Pl...

Page 237: ...ove suddenly You or others could be injured To be sure the vehicle will not move even when you are on fairly level ground use the steps that follow With four wheel drive if the transfer case is in N N...

Page 238: ...ue lock does occur you may need to have another vehicle push yours a little uphill to take some of the pressure from the parking pawl in the transmission You will then be able to pull the shift lever...

Page 239: ...Exhaust may enter the vehicle if The vehicle idles in areas with poor ventilation parking garages tunnels deep snow that may block underbody airflow or tail pipes The exhaust smells or sounds strange...

Page 240: ...le can move suddenly You or others could be injured To be sure the vehicle will not move even when you are on fairly level ground always set the parking brake and move the shift lever to P Park See Sh...

Page 241: ...he vehicle shifts down to the next gear and has more power Use D Drive and Tow Haul Mode when towing a trailer carrying a heavy load driving on steep hills or driving off road Shift the transmission t...

Page 242: ...of gear positions Use this mode when driving downhill or towing a trailer to limit the top gear and vehicle speed The shift position indicator within the Driver Information Center DIC will display a n...

Page 243: ...y enabled while the Tow Haul Mode is selected and the vehicle is not in the Range Selection Mode See Manual Mode 0 241 Tow Haul Mode Grade Braking assists in maintaining desired vehicle speeds when dr...

Page 244: ...6 or Towing the Vehicle 0 375 2 m Two Wheel Drive High Use for driving on most streets and highways The front axle is not engaged This setting provides the best fuel economy AUTO Automatic Four Wheel...

Page 245: ...ansmission is not in N Neutral when shift request occurs a DIC message displays The vehicle will allow 20 seconds for the shift to occur After this time a graphic in the instrument cluster will indica...

Page 246: ...sion is not shifted into N Neutral or the vehicle has not slowed to 5 km h 3 mph within 20 seconds the transfer case will remain in its original state This will be indicated in the instrument cluster...

Page 247: ...rent setting is indicated The actual 4x4 shift request is only made after the button is released The 4x4 graphic will remain flashing until the shift request has completed A DIC message displays Once...

Page 248: ...the light does not come on or keeps flashing have the vehicle serviced Do not drive the vehicle if the red parking brake status light is flashing See your dealer If the amber service parking brake wa...

Page 249: ...d by this system Failure to use proper care when driving may result in injury death or vehicle damage See Defensive Driving 0 214 When the vehicle is stopped on a grade Hill Start Assist HSA prevents...

Page 250: ...Driver Information Center DIC Both traction control and StabiliTrak ESC are automatically disabled in this condition The indicator light for both systems is in the instrument cluster This light will...

Page 251: ...DC Vehicle speed must be below 50 km h 31 mph When enabled the HDC light displays on the instrument cluster A blinking HDC light indicates the system is actively applying the brakes to maintain vehicl...

Page 252: ...es stuck see If the Vehicle Is Stuck 0 222 7 Off Road Mode Use this mode for off road recreational driving Off Road Mode should be used to improve driving at moderate speeds on grass gravel dirt unpav...

Page 253: ...y speed Do not use cruise control on winding roads or in heavy traffic Cruise control can be dangerous on slippery roads On such roads fast changes in tire traction can cause excessive wheel slip and...

Page 254: ...h 1 mph faster The speedometer reading can be displayed in either English or metric units See Instrument Cluster 0 107 The increment value used depends on the units displayed Reducing Speed While Usi...

Page 255: ...many conditions these systems will not Detect children pedestrians bicyclists or animals Detect vehicles or objects outside the area monitored by the system Work at all driving speeds Warn you or prov...

Page 256: ...hat operate using radio frequency See Radio Frequency Statement 0 415 Assistance Systems for Parking or Backing If equipped the Rear Vision Camera RVC Surround Vision Rear Park Assist RPA Front Park A...

Page 257: ...is triangle changes from amber to red and increases in size the closer the object If equipped with Hitch View see Surround Vision following Surround Vision If equipped the Surround Vision system can d...

Page 258: ...Front and Rear Standard View based on gear position If equipped the front view camera also displays when the Park Assist system detects an object within 30 cm 12 in 2 Front Rear Overhead View Displays...

Page 259: ...oupler Continuously steer the vehicle to keep the guideline centered on the coupler when backing Park Assist overlays will not display when the trailer guidance line is active Hitch Guidance is availa...

Page 260: ...To access this view when in a forward gear above 12 km h 8 mph touch CAMERA on the infotainment display and touch the Transparent Trailer View icon Touch X to exit When the system is calibrated and t...

Page 261: ...ee your dealer for accessory trailer camera s and information To select touch Rear Trailer View Rear Side View with Available Articulation Functionality Picture in Picture Side view on the infotainmen...

Page 262: ...vehicle speed of approximately 12 km h 8 mph Available camera views Front Rear Standard View Front Rear Top Down View Rear Bowl View Front Rear Side View Hitch View Surround View Guidance Lines Hitch...

Page 263: ...vehicle is in R Reverse The trailer is not connected The accessory rear trailer camera is not connected or connected to the incorrect input The preview may not be provided or the wrong preview may be...

Page 264: ...d when the vehicle is shifted into R Reverse RCTA shows a red warning triangle with a left or right pointing arrow on the infotainment display to warn of traffic coming from the left or right This sys...

Page 265: ...rapidly or when following a vehicle too closely FCA may not provide a warning with enough time to help avoid a crash It also may not provide any warning at all FCA does not warn of pedestrians animals...

Page 266: ...d and will affect the timing of both the Collision Alert and the Tailgating Alert features The timing of both alerts will vary based on vehicle speed The faster the vehicle speed the farther away the...

Page 267: ...ing and you should be ready to take action and apply the brakes and or steer the vehicle to avoid crashes AEB may slow the vehicle to a complete stop to try to avoid a potential crash If this happens...

Page 268: ...Alert LCA If equipped the LCA system is a lane changing aid that assists drivers with avoiding lane change crashes that occur with moving vehicles in the side blind zone or spot areas or with vehicle...

Page 269: ...g guardrails barriers LCA displays may not come on when passing a vehicle quickly for a stopped vehicle or when towing a trailer The LCA detection zones that extend back from the side of the vehicle d...

Page 270: ...en departing the lane on the side where it has detected a lane marking Always keep your attention on the road and maintain proper vehicle position within the lane or vehicle damage injury or death cou...

Page 271: ...15 ethanol by volume such as mid level ethanol blends 16 50 ethanol E85 or FlexFuel Fuel with any amount of methanol methylal ferrocene and aniline These fuels can corrode metal fuel system parts or d...

Page 272: ...ause E85 or FlexFuel has less energy per liter gallon than gasoline the vehicle will need to be refilled more often See Filling the Tank Pickup Model 0 271 or Filling the Tank Chassis Cab and Box Dele...

Page 273: ...capless refueling system does not have a fuel cap Fully insert and latch the fill nozzle begin fueling Warning Overfilling the fuel tank by more than three clicks of a standard fill nozzle may cause...

Page 274: ...ing Keep sparks flames and smoking materials away from fuel Do not leave the fuel pump unattended Avoid using electronic devices while refueling Do not re enter the vehicle while pumping fuel Keep chi...

Page 275: ...help avoid injury to you and others Dispense fuel only into approved containers Do not fill a container while it is inside a vehicle in a vehicle s trunk in a pickup bed or on any surface other than...

Page 276: ...800 km 500 mi of vehicle use to prevent damage to the engine axle or other parts It is recommended to perform the first oil change before heavy towing During the first 800 km 500 mi of trailer towing...

Page 277: ...k During the trip occasionally check that the cargo and trailer are secure and that the lamps and any trailer brakes are working Towing with a Stability Control System When towing the stability contro...

Page 278: ...r on a level surface when possible When parking your vehicle and your trailer on a hill 1 Press the brake pedal but do not shift into P Park yet Turn the wheels into the curb if facing downhill or int...

Page 279: ...railer 6 Reapply the brake pedal Then apply the parking brake and shift into P Park 7 Release the brake pedal Pulling the Trailer from the Water To pull the trailer out of the water 1 Press and hold t...

Page 280: ...hicle is used to tow a trailer Trailer Weight Ratings When towing a trailer the combined weight of the vehicle vehicle contents trailer and trailer contents must be below all of the maximum weight rat...

Page 281: ...n also be confirmed by weighing the truck and trailer on a public scale The truck and trailer should be loaded for the trip with passengers and cargo Gross Vehicle Weight Rating GVWR For information a...

Page 282: ...l trailer hitch The trailer tongue weight contributes to the Gross Vehicle Weight GVW GVW includes the curb weight of your vehicle any passengers cargo equipment and the trailer tongue weight Vehicle...

Page 283: ...le tongue weight for the vehicle or 227 kg 500 lb whichever is less Rear Gross Axle Weight Rating GAWR RR The GAWR RR is the total weight that can be supported by the rear axle of the vehicle Do not e...

Page 284: ...ler combination Many trailers can be towed using a weight carrying hitch which has a coupler latched to the hitch ball or a tow eye latched to a pintle hook Other trailers may require a weight distrib...

Page 285: ...n the truck so that the trailer is ready to connect Keep the trailer detached 2 Measure the height of the top of the front wheel opening at the fender to the ground H1 3 Attach the vehicle to the trai...

Page 286: ...Towing 0 279 The hitch should be in the pickup bed so that its centerline is over or slightly in front of the rear axle Take care that it is not so far forward that it will contact the back of the ca...

Page 287: ...in a crash Auxiliary Battery If equipped the vehicle s auxiliary battery can be used to supply electrical power to additional equipment that may be added such as a slide in camper Locate the auxiliar...

Page 288: ...4 Battery Feed 5 Right Turn Brake 6 Electric Brakes 7 Ground If equipped trailering camera connectors are available in the bumper trailer receptacle in place of the four pin connector The inside trail...

Page 289: ...working at the beginning of each trip and periodically on longer trips If equipped the Trailering App will monitor the RH turn brake lamp circuit LH turn brake lamp circuit running lamp circuit and r...

Page 290: ...lering situations The ITBC system is integrated with the vehicle s brake antilock brake and StabiliTrak Electronic Stability Control ESC systems In trailering conditions that cause the vehicle s antil...

Page 291: ...es is connected Output to the trailer brakes is based on the amount of vehicle braking present and relative to the Trailer Gain setting Output is displayed from 0 to 100 for each gain setting The Trai...

Page 292: ...K TRAILER WIRING This message will display if The ITBC system first determines connection to a trailer with electric brakes and then the trailer harness becomes disconnected from the vehicle If the di...

Page 293: ...system and the trailer has an electric brake system StabiliTrak ESC may also apply the trailer brakes If TSC is enabled the Traction Control System TCS StabiliTrak ESC warning light will flash on the...

Page 294: ...s carefully pull the vehicle over to the side of the road when traffic conditions allow Trailer Tires Special Trailer ST tires differ from vehicle tires Trailer tires are designed with stiff sidewalls...

Page 295: ...e app When a trailer is electrically connected and a trailer profile has not been created there will be an option to create a profile use a guest profile or select Accessory No trailer After the pop u...

Page 296: ...ensor is learned a checkmark appears next to the tire the vehicle horn will sound the vehicle s brake lamps will flash and all working trailer lamps will flash It then moves to the next sensor To canc...

Page 297: ...h 120 cm 47 2 in 260 cm 102 3 in Measure from left edge to right edge Trailer Height 1 cm 0 39 in 450 cm 177 1 in Measure from ground to tallest point Hitching Point Length 180 cm 70 8 in 970 cm 381 8...

Page 298: ...hicle 1 Transmission Fluid Temperature 2 Average Fuel Economy with Trailer Profile Transmission Temperature View the temperature of the transmission fluid by looking at the graphic The graphic will in...

Page 299: ...he infotainment display will also show the lighting issue in the Connection Status view Repair your trailer lights if needed A trailer lighting issue is not covered by your GM warranty Diagnose View T...

Page 300: ...ice Tire Pressure Monitoring System the vehicle needs to be taken to a dealer for service Maintenance 1 List of Maintenance Reminders 2 Add a New Maintenance Reminder The Maintenance Status view displ...

Page 301: ...with Custom Trailer Profiles in addition to default checklists Trailers View Touch the Trailers tab to view activate create edit or delete Trailer Profiles If a trailer is connected touch the Trailer...

Page 302: ...nce Setup if equipped Tire Pressure Setup if equipped Trailer Maintenance Edit Mileage Reset Average Fuel Economy Touch Save to save the new value to the Trailer Profile Touching Back will still save...

Page 303: ...o delete the reminder or touch Cancel to return to the previous view and nothing will change New Maintenance Reminder Touch New Maintenance Reminder to set up a new reminder Suggested reminders that w...

Page 304: ...any of the Maintenance Alerts when that Trailer Profile is active Theft Alert A theft alert can be set if a trailer is connected and the alert is enabled When the trailer is disconnected and the vehic...

Page 305: ...n Indicator Lamp Check Engine Light 0 117 A device connected to the DLC such as an aftermarket fleet or driver behavior tracking device may interfere with vehicle systems This could affect vehicle ope...

Page 306: ...radiator To increase the airflow move the snow plow blade position If driving more than 24 km h 15 mi angle the plow blade position Make sure the weight on the front and rear axles does not exceed th...

Page 307: ...front mounted equipment such as a snow plow it may be possible to load the front axle to the front Gross Axle Weight Rating GAWR but not have enough weight on the rear axle to have proper braking perf...

Page 308: ...Park Mechanism Check 329 Wiper Blade Replacement 329 Glass Replacement 330 Windshield Replacement 330 Gas Strut s 330 Headlamp Aiming Front Headlamp Aiming 331 Bulb Replacement Bulb Replacement 331 H...

Page 309: ...and GM trained and supported service people Genuine GM parts have one of these marks California Proposition 65 Warning Warning Most motor vehicles including this one as well as many of its service pa...

Page 310: ...the vehicle warranty and may affect remaining warranty coverage for affected parts GM Accessories are designed to complement and function with other systems on the vehicle See your dealer to accessori...

Page 311: ...e secondary hood release lever to the right to release 3 After you have partially lifted the hood the gas strut system will automatically lift the hood and hold it in the fully open position To close...

Page 312: ...GMC Sierra Sierra Denali 2500 HD 3500 HD Owner Manual GMNA Localizing U S Canada Mexico 14632286 2021 CRC 11 19 20 Vehicle Care 311 Engine Compartment Overview...

Page 313: ...f the proper viscosity grade See Selecting the Right Engine Oil in this section Check the engine oil level regularly and maintain the proper oil level See Checking Engine Oil and When to Add Engine Oi...

Page 314: ...move the excess oil See Engine Compartment Overview 0 311 for the location of the engine oil fill cap Add enough oil to put the level somewhere in the proper operating range Push the dipstick all the...

Page 315: ...work properly the system must be reset every time the oil is changed On some vehicles when the system has calculated that oil life has been diminished a CHANGE ENGINE OIL SOON message comes on to ind...

Page 316: ...tion Use of the incorrect automatic transmission fluid may damage the vehicle and the damage may not be covered by the vehicle warranty Always use the correct automatic transmission fluid See Recommen...

Page 317: ...or components with water or compressed air To inspect or replace the engine air cleaner filter 1 Locate the air cleaner filter assembly See Engine Compartment Overview 0 311 2 Remove the eight screws...

Page 318: ...n you Do not run the engine if there is a leak all coolant could leak out That could cause an engine fire and can burn you Fix any leak before driving the vehicle Engine Coolant The cooling system in...

Page 319: ...ne Compartment Overview 0 311 The vehicle must be on a level surface when checking the coolant level Check to see if coolant is visible in the coolant surge tank If the coolant inside the coolant surg...

Page 320: ...re cap slowly and remove it 3 Fill the coolant surge tank with the proper mixture to the full cold mark 4 With the coolant surge tank pressure cap off start the engine and let it run until the engine...

Page 321: ...system and pressure cap to cool If No Steam is Coming from the Engine Compartment The ENGINE OVERHEATED STOP ENGINE or the ENGINE OVERHEATED IDLE ENGINE message along with a low coolant condition can...

Page 322: ...mode the engine oil will be severely degraded Any repairs performed before the engine is cool may cause engine damage Allow the engine to cool before attempting any repair Repair the cause of coolant...

Page 323: ...ect fluid may damage the vehicle and the damages may not be covered by the vehicle warranty Always use the correct fluid listed in Recommended Fluids and Lubricants 0 399 To determine what kind of flu...

Page 324: ...in costly brake repairs Some driving conditions or climates can cause a brake squeal when the brakes are first applied clearing up following several applications This does not mean something is wrong...

Page 325: ...rket brake pads without wear sensors are installed When the system is turned off the front and rear brake pad life percentages will not display However the built in wear indicators that make a high pi...

Page 326: ...ommended Fluids and Lubricants 0 399 Warning The wrong or contaminated brake fluid could result in damage to the brake system This could result in the loss of braking leading to a possible injury Alwa...

Page 327: ...nd accessories are turned off 2 Turn the ignition off and remove the key if equipped 1 Loosen the negative battery cable nut 1 2 Remove the negative battery cable clamp 2 from the negative battery pos...

Page 328: ...mplex See your dealer Do not directly power wash the transfer case and or front rear axle output seals High pressure water can overcome the seals and contaminate the fluid Contaminated fluid will decr...

Page 329: ...as been removed or rendered inoperative by any person Among those acts presumed to constitute tampering are the acts listed below Insulation Removal of the noise shields or any undercab insulation Eng...

Page 330: ...er if service is required Park Brake and P Park Mechanism Check Warning When you are doing this check the vehicle could begin to move You or others could be injured and property could be damaged Make...

Page 331: ...designed for HUD or the HUD image may look out of focus Driver Assistance Systems If the windshield needs to be replaced and the vehicle is equipped with a front camera sensor for the Driver Assistan...

Page 332: ...Liftgate Headlamp Aiming Front Headlamp Aiming Headlamp aim has been preset and should need no further adjustment If the vehicle is damaged in a crash the headlamp aim may be affected If adjustment t...

Page 333: ...act your dealer Headlamps Front Turn Signal Sidemarker and Parking Lamps Base Level Headlamp Assembly 1 Turn Signal Lamps Headlamp Replacement See your dealer for headlamp replacement Turn Signal Lamp...

Page 334: ...bs 1 Open the tailgate 2 Remove the two rear lamp assembly screws 4 Pull the rear lamp assembly outward and rearward away from the box side to remove it from the vehicle 5 Turn the bulb socket counter...

Page 335: ...entical size and rating If there is a problem on the road and a fuse needs to be replaced there are some spare fuses and a fuse puller in the left instrument panel fuse block The same amperage fuse ca...

Page 336: ...n a fire You or others could be injured or killed and the vehicle could be damaged See Accessories and Modifications 0 309 and General Information 0 308 To check a fuse look at the silver colored band...

Page 337: ...2021 CRC 11 19 20 336 Vehicle Care Fuses Usage 1 High beam left 2 High beam right Fuses Usage 3 Headlamp left 4 Headlamp right Fuses Usage 6 7 8 Fog lamp 9 10 11 Police upfitter 12 13 Washer front 14...

Page 338: ...er case control module 52 Front wiper 53 Center high mounted stop lamp 54 Trailer reverse lamp 55 Trailer back up lamp 56 SADS 57 TTPM SBZA 58 Starter motor LD HD DSL 60 Active fuel management 1 61 VE...

Page 339: ...Cool fan clutch Aeroshutter Relays Usage 5 Headlamp 18 DC AC inverter 23 Rear window defogger 35 Parking lamp 36 Run Crank 43 59 A C clutch 64 Starter Motor LD HD DSL 70 Starter Pinion LD Starter Moto...

Page 340: ...ight F3 F4 F5 Spare MFEG F6 Heated and ventilated seats left right F8 F9 Passive entry passive start Spare F10 F11 F12 Passenger power seat F13 Export power take off Special equipment option 1 F14 F15...

Page 341: ...t Panel Fuse Block Right The right instrument panel fuse block access door is on the passenger side edge of the instrument panel Pull off the cover to access the front of the fuse block To access the...

Page 342: ...s module F17 Steering wheel controls F18 Video processing module Obstacle detection F19 DLIS F20 Ventilated seats F21 NOT R C F22 Heated steering wheel Fuses Usage F23 MISC R C F24 Instrument panel cl...

Page 343: ...4 Retained accessory power Accessory 2 K5 Wheels and Tires Tires Every new GM vehicle has high quality tires made by a leading tire manufacturer See the warranty manual for information regarding the t...

Page 344: ...snow or ice covered roads See Winter Tires 0 343 Winter Tires This vehicle was not originally equipped with winter tires Winter tires are designed for increased traction on snow and ice covered roads...

Page 345: ...ure 0 347 and Vehicle Load Limits 0 224 4 DOT Department of Transportation The Department of Transportation DOT code indicates that the tire is in compliance with the U S Department of Transportation...

Page 346: ...ns diagonal or bias ply construction 5 Rim Diameter Diameter of the wheel in inches 6 Load Range Load Range 7 Service Description The service description indicates the load index and speed rating of a...

Page 347: ...re that must always face outward when mounted on a vehicle Kilopascal kPa The metric unit for air pressure Light Truck LT Metric Tire A tire used on light duty trucks and some multipurpose passenger v...

Page 348: ...Standards A tire information system that provides consumers with ratings for a tire s traction temperature and treadwear Ratings are determined by tire manufacturers using government testing procedure...

Page 349: ...more than 1 6 km 1 mi Remove the valve cap from the tire valve stem Press the tire gauge firmly onto the valve to get a pressure measurement If the cold tire inflation pressure matches the recommended...

Page 350: ...ction indicator is illuminated the system may not be able to detect or signal low tire pressure as intended TPMS malfunctions may occur for a variety of reasons including the installation of replaceme...

Page 351: ...function properly if one or more of the TPMS sensors are missing or inoperable When the system detects a malfunction the low tire pressure warning light flashes for about one minute and then stays on...

Page 352: ...seconds after filling stops To release and correct the pressure while the turn signal lamp is still flashing briefly press the center of the valve stem When the recommended pressure is reached the hor...

Page 353: ...cated in the center of the DIC controls on the right side of the steering wheel If the vehicle has a base level DIC press and hold the trip odometer reset stem for about five seconds A message asking...

Page 354: ...he TTPMS displays a warning message on the DIC If the warning message is displayed stop as soon as possible and inflate the tires to the recommended pressure shown on the tire placard on the trailer I...

Page 355: ...re if The indicators at three or more places around the tire can be seen There is cord or fabric showing through the tire s rubber The tread or sidewall is cracked cut or snagged deep enough to show c...

Page 356: ...ated See Tire Inspection 0 354 and Tire Rotation 0 354 Also see Maintenance Schedule 0 390 Use this rotation pattern when rotating the tires if the vehicle has dual rear wheels except polished forged...

Page 357: ...t or dirt Lightly coat the inner diameter of the wheel hub opening with wheel bearing grease after a wheel change or tire rotation to prevent corrosion or rust build up Warning Do not apply grease to...

Page 358: ...pecification TPC Spec system rating When replacement tires are needed GM strongly recommends buying tires with the same TPC Spec rating GM s exclusive TPC Spec system considers over a dozen critical s...

Page 359: ...e Load Limits 0 224 Different Size Tires and Wheels If wheels or tires are installed that are a different size than the original equipment wheels and tires vehicle performance including its braking ri...

Page 360: ...nces in road characteristics and climate Traction The traction grades from highest to lowest are AA A B and C Those grades represent the tire s ability to stop on wet pavement as measured under contro...

Page 361: ...e it replaces Replace wheels wheel bolts wheel nuts or Tire Pressure Monitor System TPMS sensors with new GM original equipment parts Warning Using the wrong replacement wheels wheel bolts or wheel nu...

Page 362: ...ard that side Take your foot off the accelerator pedal and grip the steering wheel firmly Steer to maintain lane position and then gently brake to a stop well off the road if possible A rear blowout p...

Page 363: ...icle is raised 5 Do not allow passengers to remain in the vehicle 6 Place wheel blocks if equipped on both sides of the tire at the opposite corner of the tire being changed When the vehicle has a fla...

Page 364: ...wn 2 Tire Wheel Retainer 3 Hoist Cable 4 Hoist Assembly 5 Hoist Shaft 6 Jack Handle Extensions 7 Wheel Wrench 8 Spare Tire Lock If Equipped 9 Hoist Shaft Access Hole 10 Hoist End of Extension Tool 1 O...

Page 365: ...he wheel wrench until the spare tire can be pulled out from under the vehicle 6 Pull the spare tire out from under the vehicle 7 Tilt the tire toward the vehicle with some slack in the cable to access...

Page 366: ...Remove the entire center cap If the wheel has a smooth center cap concealing access to the wheel nuts place the chisel end of the wheel wrench in the slot on the wheel and gently pry it out If the wh...

Page 367: ...axle is resting securely between the grooves that are on the jack head Warning Getting under a vehicle when it is lifted on a jack is dangerous If the vehicle slips off the jack you could be badly in...

Page 368: ...rust or dirt from places where the wheel attaches to the vehicle In an emergency a cloth or paper towel can be used however use a scraper or wire brush later to remove all rust or dirt 8 Remove any ru...

Page 369: ...nuts See Capacities and Specifications 0 404 for original equipment wheel nut torque specifications Caution Improperly tightened wheel nuts can lead to brake pulsation and rotor damage To avoid expen...

Page 370: ...xtended period of time or with the valve stem pointing up can damage the wheel Always stow the wheel with the valve stem pointing down and have the wheel tire repaired as soon as possible Caution The...

Page 371: ...stem pointed down and to the rear 3 Pull the cable and spring through the center of the wheel Tilt the wheel retainer plate down and through the center wheel Make sure the retainer is fully seated acr...

Page 372: ...until you hear two clicks or feel it skip twice You cannot overtighten the cable 9 Make sure the tire is stored securely Push pull and then try to turn the tire If the tire moves use the wheel wrench...

Page 373: ...re so you can finish your trip Have the damaged or flat road tire repaired or replaced and installed back onto the vehicle as soon as possible so the spare tire will be available in case it is needed...

Page 374: ...65 Warning 0 308 and the back cover Warning Batteries can hurt you They can be dangerous because They contain acid that can burn you They contain gas that can explode or ignite They contain enough ele...

Page 375: ...ved in the jump start procedure Put the automatic transmission in P Park before setting the parking brake If you have a four wheel drive vehicle be sure the transfer case is in a drive gear not in N N...

Page 376: ...ve terminal of the vehicle with the discharged battery 8 Do not let the other end touch metal Connect it to the positive terminal of the good battery Use a remote positive terminal if the vehicle has...

Page 377: ...ed car carrier from a flat road surface Do not use these attachment points to pull the vehicle from snow mud or sand Recreational Vehicle Towing Recreational vehicle towing means towing the vehicle be...

Page 378: ...sfer case should not be towed with all four wheels on the ground Dinghy Towing Vehicles with a Two Speed Transfer Case Only dinghy tow four wheel drive vehicles with a two speed transfer case that hav...

Page 379: ...column from locking If the vehicle is equipped with Keyless Access keep the RKE transmitter outside of the vehicle and manually lock the doors Access the vehicle by using the key in the door lock See...

Page 380: ...ith either the front or the rear tires on the ground for two wheel drive or four wheel drive regardless of transfer case Appearance Care Exterior Care Locks Locks are lubricated at the factory Use a d...

Page 381: ...mmend water only A pressure washer may be used but care must be utilized The following criteria must be followed Water pressure must be kept below 14 000 KPa 2 000 PSI Water temperature must be below...

Page 382: ...oat paint finish on the vehicle To keep the paint finish looking new keep the vehicle garaged or covered whenever possible Protecting Exterior Bright Metal Moldings Caution Failure to clean and protec...

Page 383: ...tic and some have a UV protective coating Do not clean or wipe them while they are dry Do not use any of the following on lamp covers Abrasive or caustic agents Washer fluids and other cleaning agents...

Page 384: ...rspray from all painted surfaces on the vehicle Wheels and Wheel Trim Use a soft clean cloth with mild soap and water to clean the wheels After rinsing thoroughly with clean water dry with a soft clea...

Page 385: ...h to clean all joints and gaps Do not directly power wash the transfer case and or front rear axle output seals High pressure water can overcome the seals and contaminate the fluid Contaminated fluid...

Page 386: ...n use a terry cloth fabric dampened with water Wipe droplets left behind with a clean dry cloth If necessary use a commercial glass cleaner after cleaning with plain water Caution To prevent scratchin...

Page 387: ...softener Rinse thoroughly and air dry before next use Caution Do not attach a device with a suction cup to the display This may cause damage and would not be covered by the vehicle warranty Instrument...

Page 388: ...liners need replacing it is recommended that GM certified floor mats liners be purchased Non GM floor mats liners may not fit properly and may interfere with the pedals Always check that the floor ma...

Page 389: ...he pedals Cleaning Rubber Floor Mats All Weather Mats and Floor Liners Warning Do not use cleaners that contain silicone wax based products or cleaners that increase gloss on rubber floor mats liners...

Page 390: ...enance using genuine replacement parts They have up to date tools and equipment for fast and accurate diagnostics Many dealers have extended evening and Saturday hours courtesy transportation and onli...

Page 391: ...re not see your dealer to have a trained technician do the work See Doing Your Own Service Work 0 309 Maintenance Schedule Owner Checks and Services Check the engine oil level See Engine Oil 0 312 Onc...

Page 392: ...and efficient operation of the air conditioning system This service can be complex See your dealer Tire Rotation and Required Services Every 12 000 km 7 500 mi Rotate the tires if recommended for the...

Page 393: ...0 328 Check automatic transmission shift lock control function See Automatic Transmission Shift Lock Control Function Check 0 329 Check ignition transmission lock See Ignition Transmission Lock Check...

Page 394: ...500 m i 1 9 2 000 km 1 2 0 000 m i 2 04 000 km 1 2 7 500 m i 2 1 6 000 km 1 35 000 m i 2 2 8 000 km 1 4 2 500 m i 2 4 0 000 km 1 50 000 m i Rotate tires and perform Required Services Check engine oil...

Page 395: ...Your local GM Service location can help you determine when it is the right time to replace your filter 3 Visually check all fuel and vapor lines and hoses for proper attachment connection routing and...

Page 396: ...00 km 1 2 7 500 m i 2 1 6 000 km 1 35 000 m i 2 2 8 000 km 1 4 2 500 m i 2 4 0 000 km 1 50 000 m i Rotate tires and perform Required Services Check engine oil level and oil life percentage Change engi...

Page 397: ...r fraying excessive cracking or damage replace if needed 7 Replace brake fluid every five years See Brake Fluid 0 324 8 Or every 12 months whichever comes first See Wiper Blade Replacement 0 329 9 Or...

Page 398: ...leaks With a multi point inspection your dealer can inspect the hoses and advise if replacement is needed Lamps Properly working headlamps taillamps and brake lamps are important to see and be seen on...

Page 399: ...Signs that the alignment may need to be adjusted include pulling improper vehicle handling or unusual tire wear Your dealer has the required equipment to ensure proper wheel alignment Windshield For s...

Page 400: ...ransmission 6 Speed Transmission DEXRON VI Automatic Transmission Fluid Automatic Transmission 10 Speed Transmission DEXRON ULV Automatic Transmission Fluid Chassis Lubrication Chassis lubricant meeti...

Page 401: ...VI Automatic Transmission Fluid Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements Maintenance Replacement Parts Replacement parts identified below...

Page 402: ...00 HD Owner Manual GMNA Localizing U S Canada Mexico 14632286 2021 CRC 11 19 20 Service and Maintenance 401 Part GM Part Number ACDelco Part Number Wiper Blades IDriver Side 55 cm 21 7 in 84578275 IPa...

Page 403: ...RC 11 19 20 402 Service and Maintenance Maintenance Records After the scheduled services are performed record the date odometer reading who performed the service and the type of services performed in...

Page 404: ...hicle Identification Number VIN also appears on the Vehicle Certification label and certificates of title and registration Engine Identification The eighth character in the VIN is the engine code This...

Page 405: ...es Metric English Air Conditioning Refrigerant For the air conditioning system refrigerant type and charge amount see the refrigerant label under the hood See your dealer for more information Engine C...

Page 406: ...r Steering Fluid 2 0 L 2 1 qt Wheel Nut Torque 190 Y 140 lb ft All capacities are approximate When adding be sure to fill to the approximate level as recommended in this manual Recheck fluid level aft...

Page 407: ...wner Manual GMNA Localizing U S Canada Mexico 14632286 2021 CRC 11 19 20 406 Technical Data Engine Drive Belt Routing If the vehicle has a diesel engine see the Duramax diesel supplement 6 6L Engine S...

Page 408: ...Recorders 417 OnStar 418 Infotainment System 418 Customer Information Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to GMC Normally any concerns with...

Page 409: ...se will generally be heard within 40 days If you do not agree with the decision given in your case you may reject it and proceed with any other venue for relief available to you You may contact the BB...

Page 410: ...hone devices TTYs Roadside Assistance 1 888 881 3302 From U S Virgin Islands 1 800 496 9994 Canada General Motors of Canada Company Customer Care Centre Mail Code CA1 163 005 1908 Colonel Sam Drive Os...

Page 411: ...reimbursement up to certain limits of eligible aftermarket adaptive equipment required for the vehicle such as hand controls or a wheelchair scooter lift for the vehicle To learn about the GM Mobilit...

Page 412: ...ck in the sand mud or snow Flat Tire Change Service to change a flat tire with the spare tire The spare tire if equipped must be in good condition and properly inflated It is the owner s responsibilit...

Page 413: ...icipating dealers are proud to offer Courtesy Transportation a customer support program for vehicles with the Bumper to Bumper Base Warranty Coverage period in Canada extended powertrain and or hybrid...

Page 414: ...the vehicle s designed appearance durability and safety are preserved The use of Genuine GM parts can help maintain the GM New Vehicle Limited Warranty Recycled original equipment parts may also be u...

Page 415: ...er license number Owner name address and telephone number Vehicle license plate number Vehicle make model and model year Vehicle Identification Number VIN Insurance company and policy number General d...

Page 416: ...mail write to Helm Incorporated Attention Customer Service 47911 Halyard Drive Plymouth MI 48170 Make checks payable in U S funds Radio Frequency Statement This vehicle uses license exempt transmitter...

Page 417: ...this notify General Motors In the U S call 1 800 462 8782 or write GMC Customer Assistance Center P O Box 33172 Detroit MI 48232 5172 In Canada call 1 800 263 3777 English or 1 800 263 7854 French or...

Page 418: ...ehicle s systems performed The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time typically 30 seconds or less The EDR in this vehicle is designed...

Page 419: ...the vehicle the use of the vehicle and its features including infotainment and the location and approximate GPS speed of the vehicle Refer to the OnStar Terms and Conditions and Privacy Statement on t...

Page 420: ...ers OnStar may collect information about you and your vehicle including location information See OnStar User Terms Privacy Statement and Software Terms for more details including system limitations at...

Page 421: ...dside Assistance Advisors can locate a nearby service provider to help with a flat tire a battery jump or an empty gas tank Security If equipped OnStar provides these services With Stolen Vehicle Assi...

Page 422: ...nt is not properly installed or it has not been properly maintained If equipment or software is added connected or modified OnStar or connected services may not work Other problems beyond the control...

Page 423: ...cellular and GPS signal reception Unable to Connect to OnStar Message If there is limited cellular coverage or the cellular network has reached maximum capacity this message may come on Press Q to try...

Page 424: ...rs of wireless communications are cautioned that the privacy of any information sent via wireless cellular communications cannot be assured Third parties may unlawfully intercept or access transmissio...

Page 425: ...ion For some vehicles press to open the OnStar app on the infotainment display For other vehicles press as follows Cancel Route 1 Press System responds OnStar ready then a tone 2 Say Cancel route Syst...

Page 426: ...Star app on the infotainment display then select Wi Fi Hotspot On some vehicles touch Wi Fi or Wi Fi Settings on the screen 2 The Wi Fi settings will display the Wi Fi hotspot name SSID password and o...

Page 427: ...locks are required Data rates apply See www onstar com for details and system limitations Remote Services Contact an OnStar Advisor to unlock the doors or sound the horn and flash the lamps Marketpla...

Page 428: ...k 71 How Does an Airbag Restrain 65 Passenger Sensing System 67 What Makes an Airbag Inflate 65 What Will You See after an Airbag Inflates 66 When Should an Airbag Inflate 64 Where Are the Airbags 63...

Page 429: ...ht 118 Brake Pad Life System 323 Brakes 323 Antilock 246 Assist 248 Fluid 324 Pad Life System 323 Braking 214 Automatic Emergency AEB 265 Break In New Vehicle 230 Bulb Replacement Center High Mounted...

Page 430: ...ontrols Steering Wheel 152 Convex Mirrors 33 Coolant Engine Temperature Gauge 113 Engine Temperature Warning Light 122 Cooling 205 207 Cooling System 317 Courtesy Transportation Program 412 Coverage E...

Page 431: ...Air Cleaner Filter 316 Check Light Malfunction Indicator 117 Compartment Overview 311 Coolant Temperature Gauge 113 Coolant Temperature Warning Light 122 Cooling System 317 Drive Belt Routing 406 Exha...

Page 432: ...36 Gas Strut s 330 Gauges Engine Coolant Temperature 113 Engine Oil Pressure 112 Fuel 111 Odometer 111 Speedometer 111 Tachometer 111 Trip Odometer 111 Voltmeter 114 Warning Lights and Indicators 107...

Page 433: ...nted Lamp 145 Daytime Running DRL 142 Dome 146 Exterior Cargo 145 Exterior Controls 140 Exterior Lamps Off Reminder 142 Exterior Lighting Battery Saver 148 License Plate 334 Malfunction Indicator Chec...

Page 434: ...tenance Records 402 Maintenance and Care Additional 396 Maintenance Schedule 390 Recommended Fluids and Lubricants 399 Transfer Case 242 Malfunction Indicator Lamp 117 Manual Mirrors 33 Manual Mode 24...

Page 435: ...ck 329 Extended 238 Over Things That Burn 237 Parking or Backing Assistance Systems 255 Passenger Airbag Status Indicator 116 Passenger Compartment Air Filter 210 Passenger Sensing System 67 Perchlora...

Page 436: ...2 Replacing LATCH System Parts after a Crash 89 Replacing Seat Belt System Parts after a Crash 61 Reporting Safety Defects Canadian Government 416 General Motors 416 U S Government 415 Restraints Wher...

Page 437: ...n 329 Shifting Into Park 236 Out of Park 237 Side Blind Zone Alert SBZA 267 Signals Turn and Lane Change 144 Snow Plow 304 Software Updates 156 Special Application Services 396 Specifications and Capa...

Page 438: ...ew Tires 356 Winter 343 Top Tier Fuel 269 Tow Haul Mode 242 Tow Haul Mode Light 120 Towing Driving Characteristics 274 Equipment 282 General Information 274 Recreational Vehicle 376 Trailer 279 Traile...

Page 439: ...416 Vehicle Positioning 175 Vehicle Security Steering Column Lock 32 Ventilation Air 210 Visors 43 Voice Recognition 176 Voltmeter Gauge 114 W Warning Brake System Light 118 Caution and Danger 2 Lane...

Page 440: ...C M Y CM MY CY CMY K 21_GMC_Sierra_SierraDenali_2500HD3500HD_COV_en_US_84744494B_2020NOV25 pdf 1 11 5 2020 2 26 41 PM...

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