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GMC 2012 GMC Sierra, Owner'S Manual

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Black plate (40,1)

GMC Sierra Owner Manual - 2012 - CRC - 11/15/11

9-40

Driving and Operating

See

Tow/Haul Mode Light on

page 5

‑

26

and

Hill and Mountain

Roads on page 9

‑

12

for more

information.

Also see

“

Tow/Haul Mode

”

under

Towing Equipment on page 9

‑

94

for

more information.

Grade Braking (6-Speed
Automatic Transmission)

The Grade Braking shift modes can
be activated by pressing the button
on the end of the shift control lever.
While in Range Selection Mode,
Grade Braking is deactivated
allowing the driver to select a
desired range of gears.

Grade Braking is only active while
the Tow/Haul Mode is selected and
you are not in the Range Selection
Mode. See

“

Tow/Haul Mode

”

listed

previously and

Manual Mode on

page 9

‑

38

for more information on

the Range Selection Mode. Grade
Braking assists in maintaining
desired vehicle speeds when driving
on downhill grades by automatically
implementing a shift schedule that
utilizes the engine and transmission
to slow the vehicle. This reduces
wear on the braking system and
increases control of the vehicle.
Grade Braking monitors vehicle
speed, acceleration, engine torque
and brake pedal usage. Using this
information, it detects when the
truck is on a downhill grade and the
driver desires to slow the vehicle by
pressing the brake.

This feature is active when the
exhaust brake is enabled (if
equipped).

Also see

Towing Equipment on

page 9

‑

94

for more information.

Drive Systems

Four-Wheel Drive

If the vehicle has Four-Wheel Drive,
you can send the engine's driving
power to all four wheels for extra
traction. To get the most satisfaction
out of Four-Wheel Drive, you must
be familiar with its operation.
Read the following before using
Four-Wheel Drive. See the
appropriate text for the transfer
case in the vehicle.

Notice:

Driving on clean, dry

pavement in Four-Wheel Drive
High or Four-Wheel Drive Low for
an extended period of time may
cause premature wear on the
vehicle's powertrain. Do not
drive on clean, dry pavement
in Four-Wheel Drive High or
Four-Wheel Drive Low for
extended periods of time.

Summary of Contents for 2012 GMC Sierra

Page 1: ...Storage Compartments 4 1 Instruments and Controls 5 1 Controls 5 2 Warning Lights Gauges and Indicators 5 11 Information Displays 5 30 Vehicle Messages 5 39 Vehicle Personalization 5 48 Universal Remo...

Page 2: ...88 Towing 10 93 Appearance Care 10 98 Service and Maintenance 11 1 General Information 11 1 Maintenance Schedule 11 3 Special Application Services 11 8 Additional Maintenance and Care 11 9 Recommended...

Page 3: ...found on your vehicle For vehicles first sold in Canada substitute the name General Motors of Canada Limited for GMC Division wherever it appears in this manual If the vehicle has the Duramax diesel...

Page 4: ...ARNING These mean there is something that could hurt you or other people Notice This means there is something that could result in property or vehicle damage This would not be covered by the vehicle s...

Page 5: ...System ABS Audio Steering Wheel Controls or OnStar Brake System Warning Light Charging System I Cruise Control B Engine Coolant Temperature O Exterior Lamps Fog Lamps Fuel Gauge Fuses 3 Headlamp High...

Page 6: ...Black plate 6 1 GMC Sierra Owner Manual 2012 CRC 11 15 11 vi Introduction 2 NOTES I n f o r ma t i o nP r o v i d e db y...

Page 7: ...d Brake Pedal Adjustment 1 19 Interior Lighting 1 20 Exterior Lighting 1 21 Windshield Wiper Washer 1 21 Climate Controls 1 22 Transmission 1 24 Four Wheel Drive 1 25 Vehicle Features Radio s 1 27 Sat...

Page 8: ...Black plate 2 1 GMC Sierra Owner Manual 2012 CRC 11 15 11 1 2 In Brief Instrument Panel Instrument Panel Base Uplevel Version I n f o r ma t i o nP r o v i d e db y...

Page 9: ...f Equipped See Manual Mode on page 9 38 G Infotainment on page 7 1 H Instrument Panel Storage on page 4 1 I Integrated Trailer Brake Controller If Equipped See Trailer Towing on page 9 78 J Exterior L...

Page 10: ...See Brakes in the Duramax diesel supplement V Power Outlets on page 5 9 W Climate Control Systems with Air Conditioning on page 8 1 or Climate Control Systems with Heater Only on page 8 4 If Equipped...

Page 11: ...Black plate 5 1 GMC Sierra Owner Manual 2012 CRC 11 15 11 In Brief 1 5 2 NOTES I n f o r ma t i o nP r o v i d e db y...

Page 12: ...Black plate 6 1 GMC Sierra Owner Manual 2012 CRC 11 15 11 1 6 In Brief Instrument Panel Premium Version I n f o r ma t i o nP r o v i d e db y...

Page 13: ...grated Trailer Brake Controller If Equipped See Trailer Towing on page 9 78 K Dome Lamps on page 6 8 L Automatic Transfer Case Control If Equipped See Four Wheel Drive on page 10 30 M Data Link Connec...

Page 14: ...may or may not be on your specific vehicle For more detailed information refer to each of the features which can be found later in this owner manual Remote Keyless Entry RKE System The RKE transmitte...

Page 15: ...ntrol system may come on The engine will continue to run for 10 minutes Repeat the steps for a 10 minute time extension Remote start can be extended only once Canceling a Remote Start To cancel a remo...

Page 16: ...See Door Locks on page 2 7 and Power Door Locks on page 2 8 for more information Windows Manual Windows Turn the hand crank on each door to manually raise or lower the manual windows Power Windows Cre...

Page 17: ...ndow works when the ignition has been turned to ACC ACCESSORY or ON RUN or when Retained Accessory Power RAP is active See Retained Accessory Power RAP on page 9 29 Push the switch to open the window...

Page 18: ...up or down If available raise or lower the entire seat by moving the entire control up or down See Power Seat Adjustment on page 3 4 Lumbar Adjustment Manual Lumbar If equipped increase or decrease ma...

Page 19: ...acks Manual Reclining Seatbacks To recline a manual seatback 1 Lift the lever 2 Move the seatback to the desired position and then release the lever to lock the seatback in place 3 Push and pull on th...

Page 20: ...Positions To save into memory 1 Adjust the driver seat and seatback recliner both outside mirrors and the throttle and brake pedals if equipped See Power Mirrors on page 2 15 and Adjustable Throttle a...

Page 21: ...be in ON RUN H If available press to cool the seat I Press to heat the seatback only J Press to heat the seat and seatback Press the button once for the highest setting With each press of the button...

Page 22: ...ystem If the vehicle has one of the indicators pictured in the following illustrations then the vehicle has a passenger sensing system for the right front passenger position unless there is an airbag...

Page 23: ...ing mirrors 1 Press C to fold the mirrors out to the driving position 2 Press D to fold the mirrors in to the folded position See Folding Mirrors on page 2 16 The mirrors may also include a memory fun...

Page 24: ...r Tow Mirrors on page 2 15 Heated Mirrors For vehicle with heated mirrors Press 1 to heat the mirrors If the vehicle has a towing mirror only the upper glass of the mirror is heated The lower convex p...

Page 25: ...ge 2 18 Steering Wheel Adjustment The tilt lever is located on the lower left side of the steering column To adjust the steering wheel 1 Hold the steering wheel and pull the lever 2 Move the steering...

Page 26: ...ide The dome lamp override button is located next to the exterior lamps control k Press the button in and the dome lamps remain off when a door is opened Press the button again to return it to the ext...

Page 27: ...anel lights and license plate lamps Turns on the parking lamps taillamps instrument panel lights and license plate lamps 5 Turns on the headlamps parking lamps taillamps instrument panel lights and li...

Page 28: ...d on the windshield See Windshield Wiper Washer on page 5 4 Climate Controls These systems control the heating cooling and ventilation Climate Control System With Air Conditioning A Fan Control B Temp...

Page 29: ...1 23 Climate Control System With Heater Only A Fan Control B Temperature Control C Air Delivery Mode Control See Climate Control Systems with Air Conditioning on page 8 1 or Climate Control Systems w...

Page 30: ...g L PASS Passenger See Dual Automatic Climate Control System on page 8 5 Transmission Range Selection Mode The Range Selection Mode switch if equipped is located on the shift lever To enable the Range...

Page 31: ...Mode is active See Tow Haul Mode on page 9 39 Four Wheel Drive If the vehicle has Four Wheel Drive you can send the engine s driving power to all four wheels for extra traction Transfer Case Buttons...

Page 32: ...se when road surface traction conditions are variable 4 m Four Wheel High Use the Four Wheel Drive High position when extra traction is needed such as on snowy or icy roads or in most off road situati...

Page 33: ...ss to display additional text information related to the current FM RDS or XM station or CD MP3 or WMA song If information is available during XM CD MP3 or WMA playback the song title information disp...

Page 34: ...wise For detailed instructions on setting the clock for the vehicle s specific audio system see Clock on page 5 7 Satellite Radio XM is a satellite radio service based in the 48 contiguous United Stat...

Page 35: ...avorite radio station track on a CD or folder on an iPod or USB device c x Press to go to the previous favorite radio station track on a CD or folder on an iPod or USB device Press to reject an incomi...

Page 36: ...on the radio audio players and navigation system The navigation system provides detailed maps of most major freeways and roads After a destination has been set the system provides turn by turn instruc...

Page 37: ...e DIC For more information see Driver Information Center DIC on page 5 30 Vehicle Customization Some vehicle features can be programmed by using the DIC buttons next to the steering wheel These featur...

Page 38: ...n accessory power outlet inside the storage bin and one on the rear of the floor console The accessory power outlets are powered even when the ignition is in LOCK OFF Continuing to use power outlets w...

Page 39: ...press open feature To open manually press the rear of the switch to the first detent and hold until the sunroof has reached the desired position To open using express open press the rear of the switch...

Page 40: ...switch to close it Express Open Express Close To express open the sunroof fully press and release the rear of the driver side switch A until the sunroof reaches the desired position To express close t...

Page 41: ...The TPMS warning light alerts you to a significant loss in pressure of one of the vehicle s tires If the warning light comes on stop as soon as possible and inflate the tires to the recommended press...

Page 42: ...adge and a yellow fuel cap can use either unleaded gasoline or ethanol fuel containing up to 85 ethanol E85 See Fuel E85 85 Ethanol on page 9 71 For all other vehicles use only the unleaded gasoline d...

Page 43: ...will assess your problem contact Roadside Assistance and relay your exact location to get the help you need Online Owner Center U S and Canada The Online Owner Center is a complimentary service that...

Page 44: ...Black plate 38 1 GMC Sierra Owner Manual 2012 CRC 11 15 11 1 38 In Brief 2 NOTES I n f o r ma t i o nP r o v i d e db y...

Page 45: ...Extended Cab 2 9 Tailgate 2 10 Vehicle Security Vehicle Security 2 11 Anti theft Alarm System 2 11 Immobilizer 2 12 Immobilizer Operation 2 13 Exterior Mirrors Convex Mirrors 2 14 Manual Mirrors 2 14...

Page 46: ...or qualified locksmith can use to make new keys Store this information in a safe place not in the vehicle See your dealer if a replacement key or additional key is needed Notice If the keys get locked...

Page 47: ...ehicle using the RKE transmitter See Remote Vehicle Start on page 2 5 for additional information Q Lock Press to lock all the doors If enabled through the Driver Information Center DIC the turn signal...

Page 48: ...ogrammed through your dealer When the replacement transmitter is programmed to this vehicle all remaining transmitters must also be reprogrammed Any lost or stolen transmitters will no longer work onc...

Page 49: ...ehicle does not have an automatic climate control system during remote start manually turn the heated seats on and off See Heated and Ventilated Front Seats on page 3 9 for additional information Laws...

Page 50: ...e frame and before the engine stops For example if Q and then are pressed again after the vehicle has been running for five minutes 10 minutes are added allowing the engine to run for 15 minutes The a...

Page 51: ...ontinued Young children who get into unlocked vehicles may be unable to get out A child can be overcome by extreme heat and can suffer permanent injuries or even death from heat stroke Always lock the...

Page 52: ...imes to signal that the delayed locking feature is in use Pressing the power lock switch twice will override the delayed locking feature and immediately lock all the doors This feature will not operat...

Page 53: ...or will unlock Safety Locks The vehicle has rear door security locks to prevent passengers from opening the rear doors from the inside Open the rear doors to access the security locks on the inside ed...

Page 54: ...or death Do not allow people to ride on the tailgate Be sure everyone in your vehicle is in a seat and using a safety belt properly On vehicles with a lock on the tailgate use the key to lock or unlo...

Page 55: ...arly all the way to the closed position prior to removing the left edge 3 Move the tailgate to the right to release the left edge Reverse this procedure to reinstall the tailgate Make sure the tailgat...

Page 56: ...ter The vehicle can be started with the correct key if the alarm is set off To avoid setting off the alarm by accident If you do not want to activate the theft deterrent system the vehicle should be l...

Page 57: ...f the engine still does not start and the key appears to be undamaged try another ignition key At this time you may also want to check the fuse See Fuses and Circuit Breakers on page 10 44 If the engi...

Page 58: ...system in the vehicle Exterior Mirrors Convex Mirrors WARNING A convex mirror can make things like other vehicles look farther away than they really are If you cut too sharply into the right lane you...

Page 59: ...of the turn or lane change Power Mirrors Crew Cab Premium Trim with Power Folding Mirrors Shown Other Models Similar 1 Press A or B to select the driver or passenger side mirror 2 Press the arrows on...

Page 60: ...to the driving position 2 Press B to fold the mirrors in to the folded position The mirrors may also include a memory function that works with the memory seats See Memory Seats on page 3 7 for more i...

Page 61: ...ith heated mirrors 1 Rear Window Defogger Press to heat the mirrors If the vehicle has a towing mirror only the upper glass of the mirror is heated The lower convex part of the towing mirror is not he...

Page 62: ...To adjust the inside rearview mirror hold the rearview mirror in the center and move it to view the area behind the vehicle The automatic dimming rearview mirror will automatically reduce the glare f...

Page 63: ...rom heat stroke Never leave a child a helpless adult or a pet alone in a vehicle especially with the windows closed in warm or hot weather The vehicle aerodynamics are designed to improve fuel economy...

Page 64: ...Similar The driver door has a switch to control all windows Each passenger door has a switch to control that window The power windows only work when the ignition is in ON RUN or ACC ACCESSORY or when...

Page 65: ...ture is engaged and will go off when disengaged Rear Windows Power Sliding Rear Window If equipped the power sliding rear window works when the ignition has been turned to ACC ACCESSORY or ON RUN or w...

Page 66: ...will move to the full open position To stop the sunroof partway press the switch a second time Close From the vent or open position press and hold the front of the switch to close the sunroof The sun...

Page 67: ...tch A until the sunroof reaches the desired position To express close the sunroof fully press and release the front of the driver side switch Press the switch again to stop it When the sunroof is open...

Page 68: ...Black plate 24 1 GMC Sierra Owner Manual 2012 CRC 11 15 11 2 24 Keys Doors and Windows 2 NOTES I n f o r ma t i o nP r o v i d e db y...

Page 69: ...after a Crash 3 21 Airbag System Airbag System 3 21 Where Are the Airbags 3 23 When Should an Airbag Inflate 3 25 What Makes an Airbag Inflate 3 27 How Does an Airbag Restrain 3 27 What Will You See...

Page 70: ...st the head restraint so that the top of the restraint is at the same height as the top of the occupant s head This position reduces the chance of a neck injury in a crash The height of the head restr...

Page 71: ...ts Seat Adjustment WARNING You can lose control of the vehicle if you try to adjust a driver seat while the vehicle is moving The sudden movement could startle and confuse you or make you push a pedal...

Page 72: ...seat if equipped Move the seat forward or rearward by sliding the control forward or rearward If available raise or lower the front or rear part of the seat cushion by moving the front or rear of the...

Page 73: ...NING Sitting in a reclined position when the vehicle is in motion can be dangerous Even when buckled up the safety belts cannot do their job The shoulder belt will not be against your body Instead it...

Page 74: ...just a manual seatback 1 Lift the lever The seatback will automatically fold forward 2 To recline move the seatback rearward to the desired position then release the lever to lock the seatback in plac...

Page 75: ...ons To save into memory 1 Adjust the driver seat seatback recliner both outside mirrors and the throttle and brake pedals if equipped See Power Mirrors on page 2 15 and Adjustable Throttle and Brake P...

Page 76: ...manual control for the memory item that is not recalling for two seconds Try recalling the memory position again by pressing the appropriate memory button If the memory position is still not recallin...

Page 77: ...If available the buttons are on the front doors To operate the ignition must be in ON RUN H Cooled Seat If available press to cool the seat I Heated Seatback Press to heat the seatback only J Heated S...

Page 78: ...ccupied seat may be reduced This is normal See Remote Vehicle Start on page 2 5 Rear Seats Rear Seats Extended Cab Full Bench Folding the Rear Seat Notice Folding a rear seat with the safety belts sti...

Page 79: ...Hybrid Full Bench Folding Rear Seat Either side of the rear seat can be folded for added cargo space Notice Folding a rear seat with the safety belts still fastened may cause damage to the seat or the...

Page 80: ...to ride in a cargo area inside or outside of a vehicle In a collision passengers riding in these areas are more likely to be seriously injured or killed Do not allow passengers to ride in any area of...

Page 81: ...ve to buckle up to get the most protection Also in nearly all states and in all Canadian provinces the law requires wearing safety belts How to Wear Safety Belts Properly This section is only for peop...

Page 82: ...n armrest Lap Shoulder Belt If the vehicle is a regular cab then all seating positions in the vehicle have a lap shoulder belt If the vehicle is a crew or extended cab then all seating positions in th...

Page 83: ...s Pull up on the latch plate to make sure it is secure If the belt is not long enough see Safety Belt Extender on page 3 20 If the latch plate will not go fully into the buckle check if the correct bu...

Page 84: ...r portion of the belt is on the shoulder and not falling off of it The belt should be close to but not contacting the neck Improper shoulder belt height adjustment could reduce the effectiveness of th...

Page 85: ...ety belt pretensioners can help tighten the safety belts in a side crash or a rollover event Pretensioners work only once If the pretensioners activate in a crash they will need to be replaced and pro...

Page 86: ...ulder belt should go over the shoulder and across the chest These parts of the body are best able to take belt restraining forces 4 Buckle position and release the safety belt as described previously...

Page 87: ...n a safety belt is worn properly it is more likely that the fetus will not be hurt in a crash For pregnant women as for anyone the key to making safety belts effective is wearing them properly Lap Bel...

Page 88: ...s To wear it attach it to the regular safety belt For more information see the instruction sheet that comes with the extender Safety System Check Now and then check that the safety belt reminder light...

Page 89: ...assemblies inspected or replaced New parts and repairs may be necessary even if the safety belt system was not being used at the time of the crash Have the safety belt pretensioners checked if the veh...

Page 90: ...are designed to work with safety belts but do not replace them Also airbags are not designed to deploy in every crash In some crashes safety belts are your only restraint See When Should an Airbag In...

Page 91: ...ildren and infants need the protection that a child restraint system can provide Always secure children properly in the vehicle To read how see Older Children on page 3 39 or Infants and Young Childre...

Page 92: ...de Similar If the vehicle has seat mounted side impact airbags for the driver and right front passenger they are in the side of the seatbacks closest to the door Driver Side Shown Passenger Side Simil...

Page 93: ...est However they are only designed to inflate if the impact exceeds a predetermined deployment threshold Deployment thresholds are used to predict how severe a crash is likely to be in time for the ai...

Page 94: ...els only The seat position sensor provides information that is used to determine if the airbags should deploy at a reduced level or at full deployment The vehicle may or may not have seat mounted side...

Page 95: ...afety belts Frontal airbags distribute the force of the impact more evenly over the occupant s upper body stopping the occupant more gradually Seat mounted side impact and roof rail airbags distribute...

Page 96: ...automatically unlock the doors turn on the interior lamps and hazard warning flashers and shut off the fuel system after the airbags inflate You can lock the doors turn off the interior lamps and haza...

Page 97: ...witch that you can use to manually turn on or off the right front passenger airbag United States Canada and Mexico If the vehicle does not have an airbag off switch it may have a passenger sensing sys...

Page 98: ...ger has a medical condition which according to his or her physician Causes the passenger airbag to pose a special risk for the passenger and Makes the potential harm from the passenger airbag in a cra...

Page 99: ...WARNING If the airbag readiness light ever comes on and stays on it means that something may be wrong with the airbag system For example the right front passenger airbag could inflate even though the...

Page 100: ...will be visible during the system check If you are using remote start to start the vehicle from a distance if equipped you may not see the system check When the system check is complete either the wor...

Page 101: ...no system is fail safe No one can guarantee that an airbag will not deploy under some unusual circumstance even though the airbag is turned off Secure rear facing child restraints in a rear seat even...

Page 102: ...rbag system To help avoid injury to yourself or others have the vehicle serviced right away See Airbag Readiness Light on page 5 18 for more information including important safety information If the O...

Page 103: ...of adult size is sitting in the right front passenger seat but the off indicator is lit it could be because that person is not sitting properly in the seat If this happens use the following steps to...

Page 104: ...ecific vehicle See Adding Equipment to the Airbag Equipped Vehicle on page 3 37 for more information about modifications that can affect how the system operates The on indicator may be lit if an objec...

Page 105: ...hat are part of the passenger s seat The passenger sensing system may not operate properly if the original seat trim is replaced with non GM covers upholstery or trim or with GM covers upholstery or t...

Page 106: ...3 In addition your dealer and the service manual have information about the location of the airbag sensors sensing and diagnostic module and airbag wiring Airbag System Check The airbag system does n...

Page 107: ...safety belts The manufacturer s instructions that come with the booster seat state the weight and height limitations for that booster Use a booster seat with a lap shoulder belt until the child passe...

Page 108: ...Shoulder Belt on page 3 14 According to accident statistics children and infants are safer when properly restrained in a child restraint system or infant restraint system secured in a rear seating pos...

Page 109: ...ate in the United States and in every Canadian province says children up to some age must be restrained while in a vehicle WARNING Children can be seriously injured or strangled if a shoulder belt is...

Page 110: ...Children who are up against or very close to any airbag when it inflates can be seriously injured or killed Never put a rear facing child restraint in the right front seat Secure a rear facing child r...

Page 111: ...ailable for children with special needs WARNING To reduce the risk of neck and head injury during a crash infants need complete support In a crash if an infant is in a rear facing child restraint the...

Page 112: ...The harness system holds the infant in place and in a crash acts to keep the infant positioned in the restraint Forward Facing Child Seat A forward facing child seat provides restraint for the child s...

Page 113: ...ns are important so if they are not available obtain a replacement copy from the manufacturer Keep in mind that an unsecured child restraint can move around in a collision or sudden stop and injure pe...

Page 114: ...be seriously injured or killed if the right front passenger airbag inflates This is because the back of the rear facing child restraint would be very close to the inflating airbag A child in a forward...

Page 115: ...le Be sure to properly secure any child restraint in your vehicle even when no child is in it Lower Anchors and Tethers for Children LATCH System The LATCH system holds a child restraint during drivin...

Page 116: ...o the top tether anchor in the vehicle in order to reduce the forward movement and rotation of the child restraint during driving or in a crash Your child restraint may have a single tether A or a dua...

Page 117: ...estraints Center Front Seat Position on page 3 58 or Securing Child Restraints Right Front Seat Position on page 3 58 or Securing Child Restraints Rear Seat Position on page 3 55 for more information...

Page 118: ...top tether anchors are located under covers on the back panel behind the passenger seat Remove the trim plug to access the anchor Be sure to use an anchor located on the same side of the vehicle as t...

Page 119: ...Designed for the LATCH System WARNING If a LATCH type child restraint is not attached to anchors the child restraint will not be able to protect the child correctly In a crash the child could be serio...

Page 120: ...afety belt or the seat Unbuckle and return the safety belt to its stowed position before folding the seat Regular Cab Models 1 If the child restraint manufacturer recommends that the top tether be att...

Page 121: ...n the child restraint make sure it is securely held in place To check grasp the child restraint at the LATCH path and attempt to move it side to side and back and forth There should be no more than 2...

Page 122: ...de position A Raise the headrest or head restraint B Route the top tether B between the headrest or head restraint posts through the loop A behind the inboard headrest or head restraint post and under...

Page 123: ...pt to move it side to side and back and forth There should be no more than 2 5 cm 1 in of movement for proper installation Replacing LATCH System Parts After a Crash WARNING A crash can damage the LAT...

Page 124: ...e anchored In Canada the law requires that forward facing child restraints have a top tether and that the tether be attached If the child restraint does not have the LATCH system you will be using the...

Page 125: ...belt can be tightened but not pulled out of the retractor 5 To tighten the belt push down on the child restraint pull the shoulder portion of the belt to tighten the lap portion of the belt and feed t...

Page 126: ...child in a child restraint in the center front seat can be badly injured or killed by the frontal airbags if they inflate Never secure a child restraint in the center front seat It is always better to...

Page 127: ...ou secure a forward facing child restraint in the right front seat always move the front passenger seat as far back as it will go It is better to secure the child restraint in a rear seat See Passenge...

Page 128: ...icator should light and stay lit when you start the vehicle See Passenger Airbag Status Indicator on page 5 21 2 Put the child restraint on the seat 3 Pick up the latch plate and run the lap and shoul...

Page 129: ...7 for more information 8 Before placing a child in the child restraint make sure it is securely held in place To check grasp the child restraint at the safety belt path and attempt to move it side to...

Page 130: ...traint would be very close to the inflating airbag A child in a forward facing child restraint can be seriously injured or killed if the right front passenger airbag inflates and the passenger seat is...

Page 131: ...aw requires that the top tether be anchored or if the instructions that come with the child restraint say that the top strap must be anchored In Canada the law requires that forward facing child restr...

Page 132: ...n be tightened but not pulled out of the retractor 6 To tighten the belt push down on the child restraint pull the shoulder portion of the belt to tighten the lap portion of the belt and feed the shou...

Page 133: ...e vehicle unless the person who will be sitting there is a member of a passenger airbag risk group See Airbag On Off Switch on page 3 29 for more information including important safety information Hea...

Page 134: ...estraint say that the top strap must be anchored In Canada the law requires that forward facing child restraints have a top tether and that the tether be attached You will be using the lap shoulder be...

Page 135: ...o make sure the retractor is locked If the retractor is not locked repeat Steps 5 and 6 7 If your child restraint has a top tether follow the child restraint manufacturer s instructions regarding the...

Page 136: ...Black plate 68 1 GMC Sierra Owner Manual 2012 CRC 11 15 11 3 68 Seats and Restraints 2 NOTES I n f o r ma t i o nP r o v i d e db y...

Page 137: ...Access the storage area by pressing and holding in the driver side of the handle and pull out on the exposed portion of the handle Glove Box Lift up on the glove box lever to open it Cupholders If eq...

Page 138: ...h an upper and lower center console storage area have cupholders included Pull the lever A up to access the upper storage area Raise the upper storage bin then pull the lever B up to access the lower...

Page 139: ...m Warning Light 5 25 Antilock Brake System ABS Warning Light 5 26 Four Wheel Drive Light 5 26 Tow Haul Mode Light 5 26 StabiliTrak OFF Light 5 27 Traction Control System TCS StabiliTrak Light 5 27 Tir...

Page 140: ...peration 5 61 Controls Steering Wheel Adjustment The tilt lever is located on the lower left side of the steering column To adjust the steering wheel 1 Hold the steering wheel and pull the lever 2 Mov...

Page 141: ...r USB Device Vehicles without a Navigation System 1 Press and hold w or c x while listening to a song until the contents of the current folder display on the radio display 2 Press and hold c x to go b...

Page 142: ...anual for more information Seek Press to go to the next radio station while in AM FM or XM For vehicles with or without a navigation system Press to go to the next track or chapter while sourced to th...

Page 143: ...asher symbol at the top of the multifunction lever to spray washer fluid on the windshield The wipers clear the window and then either stop or return to the preset speed Compass The vehicle may have a...

Page 144: ...played 5 If calibration is necessary calibrate the compass See Compass Calibration Procedure following Compass Calibration The compass can be manually calibrated Only calibrate the compass in a magnet...

Page 145: ...ve DIC buttons press and hold the trip odometer reset stem for two seconds to start the compass calibration 4 The DIC will display CALIBRATING DRIVE IN CIRCLES Drive the vehicle in tight circles at le...

Page 146: ...the following Press the softkey below the selected tab Press the SEEK button Press the FWD button Turn the f knob clockwise 5 To decrease the time or date do one of the following Press the SEEK butto...

Page 147: ...e softkey under the H tab 2 Press the softkey located below the forward arrow tab 12H 24H the date MM DD month and day and DD MM day and month displays 3 Press the softkey located below the desired op...

Page 148: ...t be compatible to the accessory power outlet and could overload vehicle or adapter fuses If a problem is experienced see your dealer When adding electrical equipment be sure to follow the proper inst...

Page 149: ...auges and Indicators Warning lights and gauges can signal that something is wrong before it becomes serious enough to cause an expensive repair or replacement Paying attention to the warning lights an...

Page 150: ...12 1 GMC Sierra Owner Manual 2012 CRC 11 15 11 5 12 Instruments and Controls Instrument Cluster English Light Duty Premium Shown Metric Uplevel Base and Heavy Duty Similar I n f o r ma t i o nP r o v...

Page 151: ...ignition is turned on See Driver Information Center DIC on page 5 30 for more information Trip Odometer The trip odometer shows how far the vehicle has been driven since the trip odometer was last se...

Page 152: ...for more information Here are some situations owners can experience with the fuel gauge None of these indicate a problem with the fuel gauge At the gas station the fuel pump shuts off before the gauge...

Page 153: ...ngerously low oil level or some other problem causing low oil pressure Check the vehicle s oil as soon as possible See OIL PRESSURE LOW STOP ENGINE under Engine Oil Messages on page 5 42 and Engine Oi...

Page 154: ...e gauge reads 100 C 210 F or less If pulling a load or going up hills it is normal for the temperature to fluctuate and go over the 113 C 235 F mark If the gauge reaches the 125 C 260 F mark it indica...

Page 155: ...eeds are increased this condition should correct itself as higher engine speeds allow the charging system to create maximum power The vehicle can only be driven for a short time with the readings outs...

Page 156: ...ce To turn off the warning light and or chime remove the object from the seat or buckle the safety belt Airbag Readiness Light The system checks the airbag s electrical system for possible malfunction...

Page 157: ...ll light ON and OFF or the symbol for on and off will light for several seconds as a system check Then after several more seconds the status indicator ON or OFF or either the on or off symbol will lig...

Page 158: ...Off Switch on page 3 29 for more on this including important safety information WARNING If the airbag readiness light ever comes on and stays on it means that something may be wrong with the airbag sy...

Page 159: ...g System on page 3 32 for important safety information In addition if the vehicle has a passenger sensing system for the right front passenger position the label on the vehicle s sun visor refers to A...

Page 160: ...gine starts If it stays on or comes on while driving there could be a problem with the charging system A charging system message in the Driver Information Center DIC can also appear See Battery Voltag...

Page 161: ...fect the vehicle s emission controls and can cause this light to come on Modifications to these systems could lead to costly repairs not covered by the vehicle warranty This could also result in a fai...

Page 162: ...the proper fuel to turn the light off See Recommended Fuel on page 9 68 If none of the above have made the light turn off your dealer can check the vehicle The dealer has the proper test equipment and...

Page 163: ...normal braking performance both circuits need to be working If the warning light comes on and a chime sounds there could be a brake problem Have the brake system inspected right away This light can al...

Page 164: ...tilock brakes If the regular brake system warning light is also on the vehicle does not have antilock brakes and there is a problem with the regular brakes See Brake System Warning Light on page 5 25...

Page 165: ...k System on page 9 55 and Ride Control System Messages on page 5 44 for more information Traction Control System TCS StabiliTrak Light The TCS StabiliTrak light comes on briefly when the engine is sta...

Page 166: ...epairs would not be covered by the vehicle warranty Check the oil level as soon as possible Add oil if required but if the oil level is within the operating range and the oil pressure is still low hav...

Page 167: ...to indicate the status of the anti theft alarm system when the ignition is turned off The light will flash rapidly if the alarm system is arming and one or more of the monitored entry points is not c...

Page 168: ...he instrument panel cluster The DIC comes on when the ignition is on After a short delay the DIC will display the information that was last displayed before the engine was turned off The DIC has diffe...

Page 169: ...ne hours compass zone setting and compass recalibration U Customization Press this button to customize the feature settings on the vehicle See Vehicle Personalization With DIC Buttons on page 5 48 for...

Page 170: ...isplay shows the approximate number of remaining kilometers km or miles the vehicle can be driven without refueling The display will show LOW if the fuel level is low The fuel range estimate is based...

Page 171: ...nsmission Temperature Press the trip fuel button until TRANS TEMP displays This display shows the temperature of the automatic transmission fluid in either degrees Celsius C or degrees Fahrenheit F In...

Page 172: ...identally at any time other than when the oil has just been changed It cannot be reset accurately until the next oil change To reset the engine oil life system see Engine Oil Life System on page 10 10...

Page 173: ...uate when viewing this information on the DIC This is normal Oil Pressure This display shows the oil pressure in either kilopascals kPa or pounds per square inch psi Engine Hours Press the vehicle inf...

Page 174: ...n and then the retro active reset feature is activated the display will show 8 km 5 miles As the vehicle begins moving the display will then increase to 8 2 km 5 1 miles 8 4 km 5 2 miles etc Language...

Page 175: ...pressing and holding the trip odometer reset stem while the trip odometer is displayed The trip odometer has a feature called the retro active reset This can be used to set the trip odometer to the nu...

Page 176: ...the battery The battery voltage may fluctuate when viewing this information on the DIC This is normal Oil Pressure This display shows the oil pressure in either kilopascals kPa or pounds per square i...

Page 177: ...d cleared by pressing V Set Reset or the trip odometer reset stem The messages that require immediate action cannot be cleared until that action is performed All messages should be taken seriously and...

Page 178: ...with the brake system If this message appears stop as soon as possible and turn off the vehicle Restart the vehicle and check for the message on the DIC display If the message is still displayed or a...

Page 179: ...le is shifted out of P Park Stop and turn off the vehicle check the door for obstructions and close the door again Check to see if the message still appears on the DIC Engine Cooling System Messages N...

Page 180: ...See Engine Coolant Temperature Gauge on page 5 16 OIL PRESSURE LOW STOP ENGINE Notice If you drive the vehicle while the engine oil pressure is low severe engine damage may occur If a low oil pressure...

Page 181: ...to evaporate into the atmosphere A few driving trips with the cap properly installed should turn this light and message off Key and Lock Messages REPLACE BATTERY IN REMOTE KEY This message displays if...

Page 182: ...el spin Adjust your driving accordingly See your dealer for service See StabiliTrak System on page 9 55 for more information STABILITRAK INITIALIZING If the vehicle has StabiliTrak this message may co...

Page 183: ...es SERVICE AIR BAG This message displays if there is a problem with the airbag system Have your dealer inspect the system for problems See Airbag Readiness Light on page 5 18 and Airbag System on page...

Page 184: ...ndicate the location of the low tire The low tire pressure warning light will also come on See Tire Pressure Light on page 5 27 You can receive more than one tire pressure message at a time To read th...

Page 185: ...becomes disconnected from the vehicle If the disconnect occurs while the vehicle is stopped this message clears itself after a short time If the disconnect occurs while the vehicle is moving this mess...

Page 186: ...red setting Customization features can only be programmed to one setting on the vehicle and cannot be programmed to a preferred setting for two different drivers All of the customization options may n...

Page 187: ...ing the trip odometer reset stem See Language under Driver Information Center DIC on page 5 30 for more information AUTO DOOR LOCK This feature allows you to select when the vehicle s doors will autom...

Page 188: ...hen locking the vehicle with the RKE transmitter if the doors are open See Remote Keyless Entry RKE System Operation on page 2 3 for more information Press the customization button until REMOTE DOOR L...

Page 189: ...himes to signal that the delayed locking feature is in use The key must be out of the ignition for this feature to work You can temporarily override delayed locking by pressing the power door lock swi...

Page 190: ...mitter ON default If it is dark enough outside the exterior lights will turn on briefly when you unlock the vehicle with the RKE transmitter The lights will remain on for 20 seconds until the lock but...

Page 191: ...HANGE No change will be made to this feature The current setting will remain To select a setting press the set reset button while the desired setting is displayed on the DIC EASY EXIT RECALL If the ve...

Page 192: ...LL If the vehicle has this feature it allows you to select your preference for the remote memory seat recall feature See Memory Seats on page 3 7 for more information Press the customization button un...

Page 193: ...hen press the customization button to scroll through the following settings RESTORE ALL default The customization features will be set to their factory default settings DO NOT RESTORE The customizatio...

Page 194: ...f the steps involved it may be helpful to have another person assist with programming the transmitter Be sure to keep the original remote control transmitter for use in other vehicles as well as for f...

Page 195: ...utton may need to be held for up to 20 seconds 4 Immediately within one second release the button when the garage door moves The indicator light will blink rapidly until programming is complete 5 Pres...

Page 196: ...gramming Universal Home Remote Rolling Code Your hand held transmitter can have between 8 to 12 dip switches depending on the brand of transmitter The garage door opener receiver motor head unit could...

Page 197: ...switch is in the down position write Right If a switch is set between the up and down position write Middle The switch settings written down in Step 2 now become the button strokes to be entered into...

Page 198: ...se all three buttons at the same time The indicator lights will turn on 6 Press and hold the button that will be used to control the garage door until the garage door moves The indicator light above t...

Page 199: ...en the vehicle is sold or the lease ends To erase either Rolling Code or Fixed Code settings on the Universal Home Remote device 1 Press and hold the two outside buttons at the same time for approxima...

Page 200: ...Black plate 62 1 GMC Sierra Owner Manual 2012 CRC 11 15 11 5 62 Instruments and Controls 2 NOTES I n f o r ma t i o nP r o v i d e db y...

Page 201: ...f Mounted Lamp 6 6 Interior Lighting Instrument Panel Illumination Control 6 7 Cargo Lamp 6 8 Dome Lamps 6 8 Reading Lamps 6 8 Lighting Features Entry Lighting 6 9 Exit Lighting 6 9 Battery Load Manag...

Page 202: ...wing Instrument Panel Lights Taillamps License Plate Lamps Roof Marker Lamps If Equipped 2 Headlamps Turns on the headlamps together with the following Parking Lamps Instrument Panel Lights Taillamps...

Page 203: ...ou The high beam indicator on the instrument panel cluster will come on Release the lever to return to normal operation Daytime Running Lamps DRL Daytime Running Lamps DRL can make it easier for other...

Page 204: ...e transition between the daytime and nighttime operation of the Daytime Running Lamps DRL and the automatic headlamp systems so that driving under bridges or bright overhead street lights does not aff...

Page 205: ...when needed Hazard Warning Flashers Hazard Warning Flashers Press this button located on top of the steering column to make the front and rear turn signal lamps flash on and off This warns others tha...

Page 206: ...the chime and message off move the turn signal lever to the off position Fog Lamps For vehicles with fog lamps the control is located next to the exterior lamps control on the instrument panel to the...

Page 207: ...ark green switched power wire and a black ground wire For more information on roof mount emergency lamp installation please visit the GM Upfitter website at www gmupfitter com or contact your dealer I...

Page 208: ...lamps The dome lamps remain on until the knob is turned counterclockwise Dome Lamp Override The dome lamp override button is located next to the exterior lamps control k Dome Off Press the button in a...

Page 209: ...he voltage is lowered slightly to prevent overcharging If the vehicle has a voltmeter gauge or a voltage display on the Driver Information Center DIC you may see the voltage move up or down This is no...

Page 210: ...ATTERY SAVER ACTIVE BATTERY VOLTAGE LOW or LOW BATTERY If one of these messages displays it is recommended that the driver reduce the electrical loads as much as possible See Driver Information Center...

Page 211: ...r Seat Entertainment RSE System 7 37 Rear Seat Audio RSA System 7 46 Phone Bluetooth 7 48 Trademarks and License Agreements Trademarks and License Agreements 7 55 Introduction Infotainment Determine w...

Page 212: ...on of the engine radio or other systems and could damage them Follow federal rules covering mobile radio and telephone equipment The vehicle has Retained Accessory Power RAP With RAP the audio system...

Page 213: ...Black plate 3 1 GMC Sierra Owner Manual 2012 CRC 11 15 11 Infotainment System 7 3 Operation AM FM Radio I n f o r ma t i o nP r o v i d e db y...

Page 214: ...GMC Sierra Owner Manual 2012 CRC 11 15 11 7 4 Infotainment System Radio with CD MP3 Shown Radio with USB and CD MP3 Radio with USB and Six Disc CD MP3 and Radio with CD Similar I n f o r ma t i o nP r...

Page 215: ...cle s RSE system The DVD player is the top slot on the radio faceplate The player is capable of reading the DTS programmed DVD Audio or DVD Video media DTS and DTS Digital Surround are registered trad...

Page 216: ...that the volume level stays consistent To activate SCV 1 Set the radio volume to the desired level 2 Press the MENU button to display the radio setup menu 3 Press the softkey under the AUTO VOLUM aut...

Page 217: ...one of the following Turn the f knob clockwise or counterclockwise Press the SEEK or SEEK Press the FWD or s REV If a station s frequency is weak or if there is static decrease the treble To quickly a...

Page 218: ...ed tab 3 Adjust the setting by doing one of the following Turn the f knob clockwise or counterclockwise Press the SEEK or SEEK Press the FWD or s REV To quickly adjust all speaker and tone controls to...

Page 219: ...anually select radio stations SEEK Press to seek the previous radio station Press and hold for a few seconds until a beep sounds to scan for radio stations in descending order press the SEEK button ag...

Page 220: ...be programmed on the six numbered pushbuttons Setting Preset Stations To store presets 1 Tune to a radio station 2 Press and hold one of the six numbered pushbuttons for three seconds until a beep sou...

Page 221: ...s not available NO INFO displays Finding a Channel BAND Press to switch between AM FM or XM if equipped f Tune Turn to manually select an XM channel SEEK Press to go to the previous XM channel SEEK Pr...

Page 222: ...be programmed as favorites using the six softkeys below the radio station frequency tabs and by using the FAV button Press the FAV button to go through up to six pages of favorites each having six fa...

Page 223: ...sets choose another station for that preset button No Artist Info No artist information is available at this time on this channel The system is working properly No Title Info No song title information...

Page 224: ...s boost the power levels during the day and then reduce these levels during the night Static can also occur when things like storms and power lines interfere with radio reception When this happens try...

Page 225: ...isk of contaminating the lens of the CD optics with lubricants internal to the CD player mechanism Notice If a label is added to a CD more than one CD is inserted into the slot at a time or an attempt...

Page 226: ...e message on when to insert the discs The CD player takes up to six CDs 3 Press the LOAD button again to cancel loading more CDs Ejecting a CD Single CD Player Z EJECT Press and release to eject the d...

Page 227: ...Turn to select tracks on the CD that is currently playing SEEK Press to go to the start of the current track if more than 10 seconds on the CD have played Press to go to the previous track if less th...

Page 228: ...60 kbps 192 kbps 224 kbps 256 kbps and 320 kbps or a variable bit rate Compressed Audio or Mixed Mode Discs The radio can play discs that contain both uncompressed CD audio and MP3 files If both forma...

Page 229: ...or Real Jukebox software can be accessed however there is no playlist editing capability using the radio These playlists are treated as special folders containing compressed audio song files Playlists...

Page 230: ...lay For the Radio with USB and Six Disc CD MP3 1 Press the softkey positioned under the RDM tab until Randomize All Discs displays to play tracks from all CDs loaded in random order 2 Press the softke...

Page 231: ...r the CD ejects it could be for one of the following reasons It is very hot When the temperature returns to normal the CD should play The road is very rough When the road becomes smoother the CD shoul...

Page 232: ...disc does not play properly or not at all Do not touch the bottom side of a disc while handling it this could damage the surface Pick up discs by grasping the outer edges or the edge of the hole and t...

Page 233: ...ently playing in the top slot A beep sounds and Ejecting Disc displays If loading and reading of a disc cannot be completed due to unknown format etc and the disc fails to eject press and hold for mor...

Page 234: ...an turn on the video screen and use the remote control to navigate the CD tracks only through the remote control 4 Information Press to display additional text information related to the current song...

Page 235: ...p to 40 sessions Playlists with an m3u or wpl extension Files with an mp3 wma or cda file extension The CD player supports Up to 512 files and folders Up to 8 folders in depth Playlists with an m3u or...

Page 236: ...he new folder name unless the folder mode has been chosen as the default display The new track name displays File System and Naming The song name that displays is the song name that is contained in th...

Page 237: ...nutes to scan the disc depending on the number of files on the disc The radio may begin playing while it is scanning in the background When the scan is finished the disc begins playing files in order...

Page 238: ...he radio display At the same time the radio displays a softkey menu of option s Some discs automatically play the movie while others default to the softkey menu display which requires the Play Enter o...

Page 239: ...ntrol feature remains on until the knob is pressed and held for more than two seconds again or until the driver turns the ignition off and exits the vehicle f Tune Turn to select tracks on a CD or DVD...

Page 240: ...ing a DVD Nav Navigate Press to display directional arrows for navigating through the menus q Return Press to exit the current active menu and return to the previous menu This button operates only whe...

Page 241: ...e softkey located under the c or the r j tabs displayed on the radio If the radio is sourced to something other than DVD V press the DVD CD AUX button to make DVD V the active source To resume DVD pla...

Page 242: ...audio listening This input jack is not an audio output do not plug headphones into the front auxiliary input jack Drivers are encouraged to set up any auxiliary device while the vehicle is in P Park S...

Page 243: ...tainment RSE System on page 7 37 for more information Using the USB Port Radios with a USB port can control a USB storage device or an iPod using the radio buttons and knobs See Playing an MP3 in CD P...

Page 244: ...ll not charge or draw power from the vehicle s battery If you have an older iPod model that is not supported it can still be used by connecting it to the auxiliary input jack using a standard 3 5 mm 1...

Page 245: ...the current folder on the USB drive To browse and select files 1 Press the softkey below c 2 Turn f to scroll through the list of folders 3 Press f to select the desired folder If there is more then...

Page 246: ...oftkey below to repeat all tracks The tab appears lowered when Repeat All is being used This is the default mode when a USB storage device or iPod is first connected Repeat Track Press the softkey bel...

Page 247: ...0 C 4 F or below 60 C 140 F If the temperature of the vehicle is outside this range heat or cool the vehicle until the temperature is within the operating range of the RSE system Parental Control The...

Page 248: ...for more information Switch the headphones to Off when not in use Infrared transmitters are located at the rear of the overhead console The headphones shut off automatically to save the battery power...

Page 249: ...olor coded to match typical home entertainment system equipment The A V jacks located on the rear of the floor console allow audio or video signals to be connected from an auxiliary device such as a c...

Page 250: ...smits the audio signal to the wireless headphones if there is audio available See Headphones earlier in this section for more information The DVD player is capable of outputting audio to the wired hea...

Page 251: ...right light could affect the ability of the RSE transmitter to receive signals from the remote control If the remote control does not seem to be working the batteries might need to be replaced See Bat...

Page 252: ...it the current active menu and return to the previous menu This button operates only when the display menu or a DVD menu is active c Stop Press this button to stop playing fast reversing or fast forwa...

Page 253: ...aying The format and content of this function vary for each disc AUX Auxiliary Press this button to switch the system between the DVD player and an auxiliary source 2 Camera Press this button to chang...

Page 254: ...th devices The remote control does not work Check to make sure there is no obstruction between the remote control and the transmitter window Check the batteries to make sure they are not dead or insta...

Page 255: ...The video screen can display one of the following Disc Load Eject Error This message displays when there are disc load or eject problems Disc Format Error This message displays if the disc is inserte...

Page 256: ...if they are both sourced to the radio The RSA functions can be used even while the main radio is off The front audio system will display the headphone icon when the RSA is on and it will disappear fr...

Page 257: ...unction is inactive with some radios if the front seat passengers are listening to the disc While a DVD video menu is being displayed press either seek arrow to perform a cursor up or down on the menu...

Page 258: ...ation See Storing and Deleting Phone Numbers in this section for more information WARNING When using a cell phone it can be distracting to look too long or too often at the screen of the phone or the...

Page 259: ...operation Pairing A Bluetooth enabled cell phone must be paired to the Bluetooth system and then connected to the vehicle before it can be used See the cell phone manufacturer s user guide for Bluetoo...

Page 260: ...to pair additional phones Listing All Paired and Connected Phones The system can list all cell phones paired to it If a paired cell phone is also connected to the vehicle the system responds with is c...

Page 261: ...t to store all at once with no pauses then follow the directions given by the system to save a name tag for this number Using the Digit Store Command If an unwanted number is recognized by the system...

Page 262: ...nnected the person called will be heard through the audio speakers Using the Digit Dial Command The digit dial command allows a phone number to be dialed by entering the digits one at a time After eac...

Page 263: ...supported on the cell phone and enabled by the wireless service carrier 1 While on a call press b g 2 Say Three way call 3 Use the dial or call command to dial the number of the third party to be cal...

Page 264: ...wo seconds 2 Say Bluetooth This command can be skipped 3 Say Voice The system responds OK accessing phone name The cell phone s normal prompt messages will go through their cycle according to the phon...

Page 265: ...rt 15 of the Federal Communications Commission FCC rules and Industry Canada Standards RSS GEN 210 220 310 Trademarks and License Agreements Manufactured under license under U S Patent s 5 451 942 5 9...

Page 266: ...Black plate 56 1 GMC Sierra Owner Manual 2012 CRC 11 15 11 7 56 Infotainment System 2 NOTES I n f o r ma t i o nP r o v i d e db y...

Page 267: ...Air Conditioning With this system the heating cooling and ventilation can be controlled A Fan Control B Temperature Control C Air Delivery Mode Control D Air Conditioning E Outside Air F Recirculation...

Page 268: ...ed in the defog or defrost mode When either mode is selected the system runs the air conditioning compressor unless the outside temperature is close to freezing Do not drive the vehicle until all the...

Page 269: ...ove fog from the rear window 1 Rear Press to turn the rear window defogger on or off An indicator light on the button comes on to show that the rear window defogger is on The rear window defogger only...

Page 270: ...tem off Air Delivery Mode Control Turn clockwise or counterclockwise to increase or decrease the temperature inside the vehicle The knob can be positioned between two modes to select a combination of...

Page 271: ...o not drive the vehicle until all the windows are clear Dual Automatic Climate Control System The heating cooling and ventilation in the vehicle can be controlled with this system The vehicle also has...

Page 272: ...decrease the cabin temperature The driver side or passenger side temperature display shows the temperature setting increasing or decreasing The passenger temperature setting can be set to match the d...

Page 273: ...ng the fan on until warm air is available The length of delay depends on the engine coolant temperature Pressing the fan switch overrides this delay and changes the fan to a selected speed Manual Oper...

Page 274: ...the passenger temperature buttons are adjusted the driver temperature indicator changes The passenger temperature will not be displayed If vent bi level or floor mode is selected again the climate con...

Page 275: ...hroughout the vehicle The recirculation mode cannot be used with the outside air mode Rear Window Defogger The rear window defogger uses a warming grid to remove fog from the rear window 1 Rear Window...

Page 276: ...ode The system may also supply cooler air to the side of the vehicle facing the sun The recirculation mode will also be used as needed to maintain cool outlet temperatures Air Vents Use the air outlet...

Page 277: ...ter 9 30 Shifting Into Park 9 30 Shifting out of Park 9 32 Parking over Things That Burn 9 32 Active Fuel Management 9 32 Engine Exhaust Engine Exhaust 9 33 Running the Vehicle While Parked 9 34 Autom...

Page 278: ...r area To avoid distracted driving always keep your eyes on the road hands on the wheel and mind on the drive Do not use a phone in demanding driving situations Use a hands free method to place or rec...

Page 279: ...e Safety Belts on page 3 12 Assume that other road users pedestrians bicyclists and other drivers are going to be careless and make mistakes Anticipate what they might do and be ready Allow enough fol...

Page 280: ...will be used when the brake is applied Once the power assist is used up it can take longer to stop and the brake pedal will be harder to push Steering Hydraulic Power Steering Your vehicle has hydrau...

Page 281: ...in a curve causes tires to slip and lose cornering force Acceleration Skid too much throttle causes the driving wheels to spin Defensive drivers avoid most skids by taking reasonable care suited to e...

Page 282: ...direction can easily throw you out of position This could cause you to lose control and crash You and your passengers should always wear safety belts Before Driving Off Road Have all necessary mainten...

Page 283: ...udgment and an understanding of what the vehicle can and cannot do WARNING If the vehicle has the two speed automatic transfer case shifting the transfer case to N Neutral can cause your vehicle to ro...

Page 284: ...on You or someone else could be injured If leaving the vehicle set the parking brake and shift the transmission to P Park Shift the transfer case to any position but N Neutral When driving down a hill...

Page 285: ...hill A hill that can be driven straight up or down might be too steep to drive across Driving across an incline puts more weight on the downhill wheels which could cause a downhill slide or a rollover...

Page 286: ...Driving through rushing water can be dangerous Deep water can sweep your vehicle downstream and you and your passengers could drown If it is only shallow water it can still wash away the ground from u...

Page 287: ...he vehicle After driving through a large puddle of water or a car vehicle wash lightly apply the brake pedal until the brakes work normally Flowing or rushing water creates strong forces Driving throu...

Page 288: ...ng terrain Tips for driving in these conditions include Keep the vehicle serviced and in good shape Check all fluid levels and brakes tires cooling system and transmission Shift to a lower gear when g...

Page 289: ...oads can be treated with salt or sand Drive with caution whatever the condition Accelerate gently so traction is not lost Accelerating too quickly causes the wheels to spin and makes the surface under...

Page 290: ...our vehicle especially any that is blocking the exhaust pipe Check again from time to time to be sure snow does not collect there Open a window about 5 cm 2 in on the side of the vehicle that is away...

Page 291: ...causing an engine compartment fire or other damage Spin the wheels as little as possible and avoid going above 56 km h 35 mph For information about using tire chains on the vehicle see Tire Chains on...

Page 292: ...oad and need to be pulled to some place where you can continue driving Vehicle Load Limits It is very important to know how much weight your vehicle can carry This weight is called the vehicle capacit...

Page 293: ...also shows the size of the original equipment tires C and the recommended cold tire inflation pressures D For more information on tires and inflation see Tires on page 10 50 and Tire Pressure on page...

Page 294: ...ated in Step 4 6 If your vehicle will be towing a trailer the load from your trailer will be transferred to your vehicle Consult this manual to determine how this reduces the available cargo and lugga...

Page 295: ...n the rear edge of the driver door The label shows the size of your vehicle s original tires and the inflation pressures needed to obtain the gross weight capacity of your vehicle This is called Gross...

Page 296: ...eavier than the Gross Vehicle Weight Rating GVWR or either the maximum front or rear Gross Axle Weight Rating GAWR This can cause systems to break and change the way the vehicle handles This could cau...

Page 297: ...oad Driving on page 9 6 Two Tiered Loading Depending on the model of your pick up an upper load platform can be created by positioning three or four 5 cm 2 inches by 15 cm 6 inches wooden planks acros...

Page 298: ...oss Axle Weight Rating GAWR of the front or rear axle Equipment Maximum Weight Ladder Rack and Cargo 340 kg 750 lbs Cross Toolbox and Cargo 181 kg 400 lbs Side Boxes and Cargo 113 kg per side 250 lbs...

Page 299: ...d loading a slide in camper check the manufacturer s instructions When carrying a slide in camper the total cargo load of the vehicle is the weight of the camper plus the following Everything added to...

Page 300: ...ht from the CWR This extra weight may shorten the center of gravity zone of the vehicle If the slide in camper and its load weighs less than the CWR the center of gravity zone for your vehicle may be...

Page 301: ...ake linings Do not tow a trailer during break in See Trailer Towing on page 9 78 for the trailer towing capabilities of the vehicle and more information Following break in engine speed and load can be...

Page 302: ...ags If the vehicle must be shut off in an emergency 1 Brake using a firm and steady pressure Do not pump the brakes repeatedly This may deplete power assist requiring increased brake pedal force 2 Shi...

Page 303: ...is also unlocked in this position on automatic transmission vehicles If you leave the key in the ACC ACCESSORY or ON RUN position with the engine off the battery could be drained You may not be able t...

Page 304: ...Fuel warning lamp is on and the FUEL LEVEL LOW message is displayed in the Driver Information Center DIC the Computer Controlled Cranking System is disabled to prevent possible vehicle component dama...

Page 305: ...mation Center DIC will display FAST IDLE ON One of the following actions will turn off the fast idle Pressing the brake Selecting the Cruise Control Cancel button Releasing the Parking Brake The trans...

Page 306: ...e wrong kind of extension cord could overheat and cause a fire You could be seriously injured Plug the cord into a properly grounded three prong 110 volt AC outlet If the cord will not reach use a hea...

Page 307: ...e free to roll even if the shift lever is in P Park So be sure the transfer case is in a drive gear not in N Neutral And if you leave the vehicle with the engine running it could overheat and even cat...

Page 308: ...an uncharged or low voltage less than 9 volt battery If the vehicle has an uncharged battery or a battery with low voltage try charging or jump starting the battery See Jump Starting on page 10 88 for...

Page 309: ...an cause unconsciousness and even death Exhaust may enter the vehicle if The vehicle idles in areas with poor ventilation parking garages tunnels deep snow that may block underbody airflow or tail pip...

Page 310: ...shift lever is not fully in P Park with the parking brake firmly set The vehicle can roll Do not leave the vehicle when the engine is running unless you have to If you have left the engine running the...

Page 311: ...en starting the engine because the vehicle cannot move easily When parked on a hill especially when the vehicle has a heavy load you might notice an increase in the effort to shift out of P Park See T...

Page 312: ...nning at high speed is dangerous Unless your foot is firmly on the brake pedal the vehicle could move very rapidly You could lose control and hit people or objects Do not shift into a drive gear while...

Page 313: ...hen temperatures are very cold the Allison Transmission and Hydra Matic 6 Speed transmission s gear shifting could be delayed providing more stable shifts until the engine warms up Shifts could be mor...

Page 314: ...may damage the transmission The repair will not be covered by the vehicle warranty If you are stuck do not spin the tires When stopping on a hill use the brakes to hold the vehicle in place Manual Mo...

Page 315: ...ode If your vehicle has the Allison Transmission or the Hydra Matic 6 Speed Automatic Transmission it has a Low Traction Mode that can assist in vehicle acceleration when road conditions are slippery...

Page 316: ...mission to slow the vehicle This reduces wear on the braking system and increases control of the vehicle Grade Braking monitors vehicle speed acceleration engine torque and brake pedal usage Using thi...

Page 317: ...The front axle engages and disengages automatically when you shift the transfer case Some delay for the axle to engage or disengage is normal Manual Transfer Case The transfer case shift lever is on...

Page 318: ...e and delivers extra torque You may never need Four Wheel Drive Low It sends maximum power to all four wheels You might choose Four Wheel Drive Low if you are driving off road in deep sand deep mud de...

Page 319: ...Drive High When Using the Manual Transfer Case Shifts into or out of Four Wheel Drive Low or N Neutral should be made using quick motions to avoid excessive gear grinding Shifting slowly may make it m...

Page 320: ...e at a slight roll 5 km h 3 mph or less Shift the transmission into N Neutral WARNING Shifting the transfer case to N Neutral can cause the vehicle to roll even if the transmission is in P Park You or...

Page 321: ...93 You can choose among four driving settings Indicator lights in the dial show which setting you are in The indicator lights will come on briefly when you turn on the ignition and one will stay on If...

Page 322: ...tral See Parking Brake on page 9 54 N Neutral Shift the vehicle s transfer case to N Neutral only when towing the vehicle See Recreational Vehicle Towing on page 10 93 or Towing the Vehicle on page 10...

Page 323: ...High the vehicle must be stopped or moving less than 5 km h 3 mph with the transmission in N Neutral and the ignition in ON RUN The preferred method for shifting out of Four Wheel Drive Low is to have...

Page 324: ...n shift lever in P Park 10 Release the parking brake prior to moving the vehicle 11 Turn the ignition to LOCK OFF Shifting Out of Neutral To shift the transfer case out of N Neutral do the following 1...

Page 325: ...d in Two Wheel Drive This setting also provides the best fuel economy AUTO Automatic Four Wheel Drive This setting is ideal for use when road surface traction conditions are variable When driving the...

Page 326: ...AUTO position This can be done at any speed except when shifting from Four Wheel Drive Low The indicator light will flash while shifting It will remain on when the shift is completed Shifting Into Tw...

Page 327: ...3 mph with the transmission in N Neutral and the ignition in ON RUN The preferred method for shifting out of Four Wheel Drive Low is to have the vehicle moving 1 6 to 3 2 km h 1 to 2 mph Turn the kno...

Page 328: ...r one second then shift the transmission to D Drive for one second 8 Turn the ignition to ACC ACCESSORY which will turn the engine off 9 Place the transmission shift lever in P Park 10 Release the par...

Page 329: ...uter will separately work the brakes at each wheel ABS can change the brake pressure to each wheel as required faster than any driver could This can help the driver steer around the obstacle while bra...

Page 330: ...trailer and are parking on a hill see Driving Characteristics and Towing Tips on page 9 74 Brake Assist If this vehicle has StabiliTrak it also has a Brake Assist feature designed to assist the driver...

Page 331: ...nal control of the vehicle in difficult driving conditions StabiliTrak activates when the computer senses a discrepancy between the intended path and the direction the vehicle is actually traveling St...

Page 332: ...g and releasing the TCS StabiliTrak button if both systems traction control and StabiliTrak were previously on To disable both TCS and StabiliTrak press and hold the TCS StabiliTrak button until the S...

Page 333: ...ion control is turned off only the brake traction control portion of traction control will work The engine speed management will be disabled In this mode engine power is not reduced automatically and...

Page 334: ...s or in heavy traffic Cruise control can be dangerous on slippery roads On such roads fast changes in tire traction can cause excessive wheel slip and you could lose control Do not use cruise control...

Page 335: ...nel cluster will come on after the cruise control has been set to the desired speed 1 Press I 2 Get up to the desired speed 3 Press the SET button located on the steering wheel and release it 4 Take y...

Page 336: ...with a four speed automatic transmission may need to have the brakes applied or the transmission shifted to a lower gear to keep the speed down Vehicles with a six speed automatic transmission have a...

Page 337: ...lly when the shift lever is moved into R Reverse A single tone sounds to indicate the system is working URPA operates only at speeds less than 8 km h 5 mph An obstacle is indicated by audible beeps Th...

Page 338: ...The park assist sensors are covered by frost or ice Frost or ice can form around and behind the sensors and may not always be seen this can occur after washing the vehicle in cold weather The message...

Page 339: ...ndicator light turns off The RVC display is now disabled To turn the RVC system on press and hold z until the left indicator light comes on The RVC system display will appear in the mirror Vehicles wi...

Page 340: ...must not be disabled to use the caution symbols If URPA has been disabled and the symbols have been turned on the Rear Parking Assist Symbols Unavailable error message may display See Ultrasonic Parki...

Page 341: ...Display screen button 4 Select the Rear Camera Options screen button The Rear Camera Options screen displays 5 Touch the Guidelines screen button The screen button will be highlighted when on RVC Loc...

Page 342: ...ve the license plate 2 Disconnect the camera connectors from the chassis harness located behind the license plate by pressing on the release tab on each connector A Chassis harness connector B Release...

Page 343: ...your dealer The RVC system display in the rearview mirror may turn off or not appear as expected due to one of the following conditions If this occurs the left indicator light on the mirror will flas...

Page 344: ...VIN shows the code letter or number that identifies the vehicle s engine The VIN is at the top left of the instrument panel See Vehicle Identification Number VIN on page 12 1 Vehicles that have a Flex...

Page 345: ...e of gasolines containing MMT See Fuel Additives on page 9 70 for additional information California Fuel Requirements If the vehicle is certified to meet California Emissions Standards it is designed...

Page 346: ...deposits from fuel injectors and intake valves GM Fuel System Treatment PLUS is the only gasoline additive recommended by General Motors It is available at your dealer Gasolines containing oxygenates...

Page 347: ...s can affect driveability and could cause the malfunction indicator lamp to come on As the outside temperature approaches freezing ethanol fuel distributors should supply winter grade ethanol the same...

Page 348: ...Fuel E85 85 Ethanol on page 9 71 To remove the fuel cap turn it slowly counterclockwise WARNING Fuel can spray out on you if you open the fuel cap too quickly If you spill fuel and then something ign...

Page 349: ...could damage the fuel tank and emissions system See Malfunction Indicator Lamp on page 5 22 Filling a Portable Fuel Container WARNING Never fill a portable fuel container while it is in the vehicle S...

Page 350: ...r pulling a trailer There are many different laws including speed limit restrictions having to do with trailering Make sure the rig will be legal not only where you live but also where you will be dri...

Page 351: ...gine Exhaust on page 9 33 Towing a trailer requires a certain amount of experience The combination you are driving is longer and not as responsive as the vehicle itself Get acquainted with the handlin...

Page 352: ...long or steep downgrade If the transmission is not shifted down the brakes might get hot and no longer work well Vehicles can tow in D Drive Shift the transmission to a lower gear if the transmission...

Page 353: ...is not fully in P Park with the parking brake firmly set The vehicle can roll If the engine has been left running the vehicle can move suddenly You or others could be injured To be sure the vehicle wi...

Page 354: ...el supplement for more information If the vehicle is a hybrid see the hybrid supplement for more information Do not tow a trailer during break in See New Vehicle Break In on page 9 25 for more informa...

Page 355: ...t trailering tips and safety rules Many of these are important for your safety and that of your passengers So please read this section carefully before pulling a trailer Weight of the Trailer How heav...

Page 356: ...73 2 449 kg 5 400 lbs 4 536 kg 10 000 lbs 4 3LV6 With Manual Transmission b 3 73 1 860 kg 4 100 lbs 3 938 kg 8 683 lbs 4 8LV8 b 3 23 2 132 kg 4 700 lbs 4 309 kg 9 500 lbs 4 8LV8 b 3 73 3 266 kg 7 200...

Page 357: ...804 kg 15 000 lbs 6 2LV8 K5L HD Cooling Pkg Conventional Trailer 3 42 4 400 kg 9 700 lbs 6 804 kg 15 000 lbs 6 2LV8 K5L HD Cooling Pkg Fifth Wheel Trailer 3 42 4 264 kg 9 400 lbs 6 804 kg 15 000 lbs 6...

Page 358: ...Pkg 3 73 4 808 kg 10 600 lbs 7 257 kg 16 000 lbs 1500 Series 2WD Regular Cab Long Box 4 3LV6 b 3 23 2 132 kg 4 700 lbs 4 309 kg 9 500 lbs 4 3LV6 b 3 73 2 359 kg 5 200 lbs 4 536 kg 10 000 lbs 4 8LV8 b...

Page 359: ...lbs 5 3LV8 K5L HD Cooling Pkg Fifth Wheel Trailer 3 42 4 082 kg 9 000 lbs 6 804 kg 15 000 lbs 1500 Series 4WD Regular Cab Standard Box 4 3LV6 b 3 73 2 313 kg 5 100 lbs 4 536 kg 10 000 lbs 4 8LV8 b 3...

Page 360: ...bs 5 3LV8 K5L HD Cooling Pkg Fifth Wheel Trailer 3 42 4 354 kg 9 600 lbs 6 804 kg 15 000 lbs 6 2LV8 K5L HD Cooling Pkg Conventional Trailer 3 42 4 264 kg 9 400 lbs 6 804 kg 15 000 lbs 6 2LV8 K5L HD Co...

Page 361: ...D Regular Cab Long Box 4 3LV6 b 3 73 2 223 kg 4 900 lbs 4 536 kg 10 000 lbs 4 8LV8 b 3 42 2 631 kg 5 800 lbs 4 990 kg 11 000 lbs 5 3LV8 b 3 08 2 858 kg 6 300 lbs 5 216 kg 11 500 lbs 5 3LV8 K5L HD Cool...

Page 362: ...0 500 lbs 6 0LV8 Fifth Wheel Trailer 4 10 6 486 kg 14 300 lbs 9 299 kg 20 500 lbs 2500 Series 2WD Crew Cab Standard Box HD 6 0LV8 3 73 4 400 kg 9 700 lbs 7 257 kg 16 000 lbs 6 0LV8 Conventional Traile...

Page 363: ...0LV8 Conventional Trailer 4 10 5 897 kg 13 000 lbs 9 299 kg 20 500 lbs 6 0LV8 Fifth Wheel Trailer 4 10 6 396 kg 14 100 lbs 9 299 kg 20 500 lbs 2500 Series 4WD Extended Cab Standard Box HD 6 0LV8 3 73...

Page 364: ...g 16 000 lbs 6 0LV8 Conventional Trailer 4 10 5 897 kg 13 000 lbs 9 299 kg 20 500 lbs 6 0LV8 Fifth Wheel Trailer 4 10 6 305 kg 13 900 lbs 9 299 kg 20 500 lbs 2500 Series 4WD Crew Cab Long Box HD 6 0LV...

Page 365: ...le Rear Wheels Fifth Wheel Trailer 4 10 6 350 kg 14 000 lbs 9 299 kg 20 500 lbs 6 0LV8 Dual Rear Wheels 3 73 4 128kg 9 100 lbs 7 257 kg 16 000 lbs 6 0LV8 Dual Rear Wheels 4 10 6 169 kg 13 600 lbs 9 29...

Page 366: ...Rear Wheels 3 73 4 400 kg 9 700 lbs 7 257 kg 16 000 lbs 6 0LV8 Single Rear Wheels Conventional Trailer 4 10 5 897 kg 13 000 lbs 9 299 kg 20 500 lbs 6 0LV8 Single Rear Wheels Fifth Wheel Trailer 4 10 6...

Page 367: ...20 500 lbs 3500 Series 4WD Crew Cab Long Box 6 0LV8 Single Rear Wheels 3 73 4 128 kg 9 100 lbs 7 257 kg 16 000 lbs 6 0LV8 Single Rear Wheels Conventional Trailer 4 10 5 897 kg 13 000 lbs 9 299 kg 20...

Page 368: ...ght GVW includes the curb weight of the vehicle any cargo carried in it and the people who will be riding in the vehicle as well as trailer tongue weight Vehicle options equipment passengers and cargo...

Page 369: ...e weight for the vehicle Choose the shortest hitch extension that will position the hitch ball closest to the vehicle This will help reduce the effect of trailer tongue weight on the rear axle Trailer...

Page 370: ...owed with a weight carrying hitch which simply features a coupler latched to the hitch ball or a tow eye latched to a pintle hook Other trailers may require a weight distributing hitch that uses sprin...

Page 371: ...e rails Do not use the pickup box for support Safety Chains Always attach chains between the vehicle and the trailer Cross the safety chains under the tongue of the trailer to help prevent the tongue...

Page 372: ...iler Wiring All regular extended cab and crew cab pickups have a seven wire trailer towing harness For vehicles not equipped with heavy duty trailering the harness is secured to the vehicle s frame be...

Page 373: ...ler is too light for Tow Haul Mode or the vehicle is not equipped with Tow Haul turn on the headlamps as a second way to boost the vehicle system and charge the battery Camper Fifth Wheel Trailer Wiri...

Page 374: ...in the harness If an aftermarket trailer brake controller is installed the ITBC must be disconnected Do not power both ITBC and aftermarket controllers to control the trailer brakes at the same time...

Page 375: ...or electric trailer brakes This symbol is located on the Trailer Brake Control Panel on vehicles with an Integrated Trailer Brake Control system The power output to the trailer brakes is based on the...

Page 376: ...r instability which could result in personal injury or damage to the vehicle trailer or other property An aftermarket controller may be available for use with trailers with surge air or electric over...

Page 377: ...age 5 30 for more information The display page indicates Trailer Gain setting power output to the electric trailer brakes trailer connection and system operational status The Trailer Brake Display Pag...

Page 378: ...art Assist HSA on page 9 54 The Trailer Output will indicate on the Trailer Brake Display Page whenever the following occur No trailer is connected A trailer without electric brakes is connected no DI...

Page 379: ...s made to a trailer equipped with electric brakes A TRAILER CONNECTED message will be briefly displayed on the DIC The Trailer Brake Display Page will appear on the DIC showing TRAILER GAIN and TRAILE...

Page 380: ...message or if the trailer harness is re connected If the disconnect occurs while the vehicle is moving this message will continue until the ignition is turned off This message will also turn off if th...

Page 381: ...brakes are applied without the driver pressing the brake pedal If the vehicle is equipped with the Integrated Trailer Brake Control ITBC system StabiliTrak may also apply the trailer brakes The TCS S...

Page 382: ...as The options the vehicle came with and the weight of those options The weight and number of passengers intended to be carried The weight of items added to the vehicle like a tool box or truck cap Th...

Page 383: ...ng GAWR and the front axle weight of the vehicle with full fuel and passengers Basically it is the amount of weight that can be added to the front axle before reaching the front GAWR The front axle re...

Page 384: ...xle to have proper braking performance If the brakes cannot work properly you could have a crash To help the brakes work properly when a snow plow is installed always follow the snow plow manufacturer...

Page 385: ...mp is provided above the overhead console See Auxiliary Roof Mounted Lamp on page 6 6 for switch location Pickup Conversion to Chassis Cab We are aware that some vehicle owners might consider having t...

Page 386: ...Black plate 110 1 GMC Sierra Owner Manual 2012 CRC 11 15 11 9 110 Driving and Operating 2 NOTES I n f o r ma t i o nP r o v i d e db y...

Page 387: ...uid 10 28 Battery 10 30 Four Wheel Drive 10 30 Front Axle 10 31 Rear Axle 10 32 Noise Control System 10 34 Starter Switch Check 10 35 Automatic Transmission Shift Lock Control Function Check 10 35 Ign...

Page 388: ...g New Tires 10 68 Different Size Tires and Wheels 10 70 Uniform Tire Quality Grading 10 70 Wheel Alignment and Tire Balance 10 72 Wheel Replacement 10 72 Tire Chains 10 74 If a Tire Goes Flat 10 75 Ti...

Page 389: ...belt pretensioners and lithium batteries contained in Remote Keyless Entry transmitters may contain perchlorate materials Special handling may be necessary For additional information see www dtsc ca...

Page 390: ...e Work If the vehicle is a hybrid see the hybrid supplement for more information WARNING It can be dangerous to work on your vehicle if you do not have the proper knowledge service manual tools or par...

Page 391: ...nt of the vehicle and locate the secondary hood release near the center of the grille 3 Push the secondary hood release to the right 4 Lift the hood Before closing the hood be sure all the filler caps...

Page 392: ...Sierra Owner Manual 2012 CRC 11 15 11 10 6 Vehicle Care Engine Compartment Overview 5 3 L V8 Engine Shown 4 3 L V6 Engine 4 8 L V8 Engine 6 0 L V8 Engine and 6 2 L V8 Engine Similar I n f o r ma t i o...

Page 393: ...K Brake Master Cylinder Reservoir See Brake Fluid on page 10 28 L Engine Compartment Fuse Block on page 10 44 M Windshield Washer Fluid Reservoir See Adding Washer Fluid under Washer Fluid on page 10...

Page 394: ...nded oil and then recheck the level See Selecting the Right Engine Oil in this section for an explanation of what kind of oil to use For engine oil crankcase capacity see Capacities and Specifications...

Page 395: ...grade always select an oil that meets the dexos1 specification or equivalent See Specification for more information Engine Oil Additives Engine Oil Flushes Do not add anything to the oil The recommend...

Page 396: ...he system must be reset For vehicles without the CHANGE ENGINE OIL SOON message an oil change is needed when the OIL LIFE REMAINING percentage is near 0 Your dealer has trained service people who will...

Page 397: ...ge 11 3 and be sure to use the transmission fluid listed in Recommended Fluids and Lubricants on page 11 12 How to Check Automatic Transmission Fluid Because this operation can be a little difficult i...

Page 398: ...ill give you a more accurate reading of the fluid level Checking the Fluid Level Prepare the vehicle as follows 1 Park the vehicle on a level place Keep the engine running 2 With the parking brake app...

Page 399: ...Fluids and Lubricants on page 11 12 to determine what kind of transmission fluid to use Using a funnel add fluid down the transmission dipstick tube only after checking the transmission fluid while i...

Page 400: ...e 11 3 Be sure to use the transmission fluid listed in Recommended Fluids and Lubricants on page 11 12 How to Check Automatic Transmission Fluid Notice Too much or too little fluid can damage the tran...

Page 401: ...mission dipstick at the rear of the engine compartment on the passenger side of the vehicle See Engine Compartment Overview on page 10 6 for more information 2 Flip the handle up then pull out the dip...

Page 402: ...back in all the way wait three seconds and then pull it back out again 4 Check both sides of the dipstick and read the lower level Repeat the check procedure to verify the reading 5 Safe operating lev...

Page 403: ...ee Maintenance Schedule on page 11 3 for more information If driving on dusty dirty conditions inspect the filter at each engine oil change How to Inspect the Engine Air Cleaner Filter To inspect the...

Page 404: ...helps to stop flames if the engine backfires Use caution when working on the engine and do not drive with the air cleaner filter off Cooling System If the vehicle has the Duramax Diesel engine see th...

Page 405: ...ears or 240 000 km 150 000 mi whichever occurs first The following explains the cooling system and how to check and add coolant when it is low If there is a problem with engine overheating see Engine...

Page 406: ...s of water Have the coolant changed by an authorized service center familiar with legal requirements regarding used coolant disposal This will help protect the environment and your health Checking Coo...

Page 407: ...thing and tools away from any underhood electric fan WARNING Steam and scalding liquids from a hot cooling system can blow out and burn you badly They are under pressure and if you turn the coolant su...

Page 408: ...possible engine damage may occur Be sure the cap is properly and tightly secured Engine Overheating If the vehicle has the Duramax Diesel engine see the Duramax Diesel Supplement for more information...

Page 409: ...even if you just open the hood Stay away from the engine if you see or hear steam coming from it Turn it off and get everyone away from the vehicle until it cools down Wait until there is no sign of...

Page 410: ...splayed turn off the engine until it cools down Also see Overheated Engine Protection Operating Mode later in this section Overheated Engine Protection Operating Mode If an overheated engine condition...

Page 411: ...stem is functioning properly The fans will change to low speed when additional cooling is no longer required Power Steering Fluid See Engine Compartment Overview on page 10 6 for reservoir location Wh...

Page 412: ...sher fluid is low The message is displayed for 15 seconds at the start of each ignition cycle When the WASHER FLUID LOW ADD FLUID message displays washer fluid will need to be added to the windshield...

Page 413: ...torque specifications in Capacities and Specifications on page 12 2 If the vehicle has rear drum brakes they do not have wear indicators but if a rear brake rubbing noise is heard have the rear brake...

Page 414: ...ake hydraulic system can also cause a low fluid level Have the brake hydraulic system fixed since a leak means that sooner or later the brakes will not work well Do not top off the brake fluid Adding...

Page 415: ...ir cap and the area around the cap before removing it This helps keep dirt from entering the reservoir WARNING With the wrong kind of fluid in the brake hydraulic system the brakes might not work well...

Page 416: ...reproductive harm Wash hands after handling Vehicle Storage WARNING Batteries have acid that can burn you and gas that can explode You can be badly hurt if you are not careful See Jump Starting on pa...

Page 417: ...to raise the level to the bottom of the fill plug hole Use care not to overtighten the plug When to Change Lubricant Refer to Maintenance Schedule on page 11 3 to determine how often to change the lu...

Page 418: ...to the bottom of the fill plug hole What to Use Refer to Recommended Fluids and Lubricants on page 11 12 to determine what kind of lubricant to use Rear Axle When to Check Lubricant It is not necessa...

Page 419: ...ther Series and Engines To get an accurate reading the vehicle should be on a level surface For all 4 3 L 4 8 L and 5 3 L 1500 Series applications the proper level is 1 0 mm to 19 0 mm 0 04 in to 0 7...

Page 420: ...rendering inoperative by any person other than for purposes of maintenance repair or replacement of any device or element of design incorporated into any new vehicle for the purpose of noise control...

Page 421: ...s inspection the vehicle could move suddenly If the vehicle moves you or others could be injured 1 Before starting this check be sure there is enough room around the vehicle It should be parked on a l...

Page 422: ...N Neutral slowly remove foot pressure from the regular brake pedal Do this until the vehicle is held by the parking brake only To check the P Park mechanism s holding ability With the engine running...

Page 423: ...ment may be necessary If oncoming vehicles flash their high beams at you this may mean the vertical aim of the headlamps needs to be adjusted It is recommended that the vehicle be taken to the dealer...

Page 424: ...om Step 3 and mark it 5 Draw or tape a horizontal line B on the wall the width of the vehicle at the height of the mark in Step 4 Notice Do not cover a headlamp to improve beam cut off when aiming Cov...

Page 425: ...e opposite headlamp Bulb Replacement For the proper type of replacement bulbs see Replacement Bulbs on page 10 43 For any bulb changing procedure not listed in this section contact your dealer Halogen...

Page 426: ...mp assembly and turn it clockwise to secure Pick Up Box Identification and Fender Marker Lamps The pick up box identification lamps are LEDs For replacement of the LED lighting assembly contact your d...

Page 427: ...s 1 Open the tailgate See Tailgate on page 2 10 for more information 2 Remove the two rear lamp assembly screws near the tailgate latch strikerpost and pull rearward until disengaging the two outer pi...

Page 428: ...Remove the bulb by pulling it straight out of the socket 4 Install the bulb by pushing the bulb straight into the socket 5 Install the bulb socket into the lamp assembly by turning it one quarter tur...

Page 429: ...157 Chassis Cab Models For replacement bulbs not listed here contact your dealer Electrical System Electrical System Overload The vehicle has fuses and circuit breakers to protect against an electrica...

Page 430: ...ybrid see the hybrid supplement for more information The wiring circuits in the vehicle are protected from short circuits by a combination of fuses circuit breakers and fusible thermal links This grea...

Page 431: ...e vehicle may damage it Always keep the covers on any electrical component To remove fuses hold the end of the fuse between your thumb and index finger and pull straight out Fuses Usage 1 Right Traile...

Page 432: ...tion Coils Left Side 25 Trailer Park Lamps 26 Driver Side Park Lamps 27 Passenger Side Park Lamps 28 Fog Lamps 29 Horn 30 Passenger Side High Beam Headlamp 31 Daytime Running Lamps DRL 32 Driver Side...

Page 433: ...Stud 2 Trailer Brakes 64 Left Bussed Electrical Center 1 65 Not Used 66 Not Used 67 Transfer Case 68 Stud 1 Trailer Connector Battery Power Optional 40A Fuse Required 69 Mid Bussed Electrical Center 1...

Page 434: ...e driver side edge of the instrument panel Pull off the cover to access the fuse block The vehicle may not be equipped with all of the fuses relays and features shown Fuses Usage 1 Rear Seats 2 Rear A...

Page 435: ...s 18 Power Door Lock 1 Unlock Feature 19 Rear Seat Entertainment 20 Ultrasonic Rear Parking Assist Power Liftgate 21 Power Door Lock 1 Lock Feature 22 Driver Information Center DIC 23 Rear Wiper 24 Co...

Page 436: ...er Side Power Window Circuit Breaker CB2 Passenger Seat Circuit Breaker CB3 Driver Seat Circuit Breaker CB4 Rear Sliding Window Wheels and Tires Tires Every new GM vehicle has high quality tires made...

Page 437: ...on slippery surfaces such as snow mud ice etc Excessive spinning may cause the tires to explode See Tire Pressure for High Speed Operation on page 10 60 for inflation pressure adjustment for high spe...

Page 438: ...or exceed all federal safety guidelines C DOT Department of Transportation The Department of Transportation DOT code indicates that the tire is in compliance with the U S Department of Transportation...

Page 439: ...TPC specification code molded onto the sidewall GM s TPC specifications meet or exceed all federal safety guidelines C Dual Tire Maximum Load Maximum load that can be carried and the maximum pressure...

Page 440: ...Rim Association B Tire Width The three digit number indicates the tire section width in millimeters from sidewall to sidewall C Aspect Ratio A two digit number that indicates the tire height to width...

Page 441: ...etter R means radial ply construction the letter D means diagonal or bias ply construction and the letter B means belted bias ply construction E Rim Diameter Diameter of the wheel in inches F Load Ran...

Page 442: ...Markings A code molded into the sidewall of a tire signifying that the tire is in compliance with the U S Department of Transportation DOT Motor Vehicle Safety Standards The DOT code includes the Tir...

Page 443: ...ars white lettering or bears manufacturer brand and or model name molding that is higher or deeper than the same moldings on the other sidewall of the tire Passenger P Metric Tire A tire used on passe...

Page 444: ...ng positions multiplied by 68 kg 150 lbs plus the rated cargo load See Vehicle Load Limits on page 9 16 Vehicle Maximum Load on the Tire Load on an individual tire due to curb weight accessory weight...

Page 445: ...ot forget the spare tire if the vehicle has one See Full Size Spare Tire on page 10 87 for additional information How to Check Use a good quality pocket type gauge to check tire pressure Proper tire i...

Page 446: ...mmended cold tire inflation pressure when high speed driving has ended See Vehicle Load Limits on page 9 16 and Tire Pressure on page 10 58 Tire Pressure Monitor System The Tire Pressure Monitor Syste...

Page 447: ...one minute and then remain continuously illuminated This sequence will continue upon subsequent vehicle start ups as long as the malfunction exists When the malfunction indicator is illuminated the sy...

Page 448: ...uttons tire pressure levels can be viewed For additional information and details about the DIC operation and displays see Driver Information Center DIC on page 5 30 and Tire Messages on page 5 45 The...

Page 449: ...pleting the sensor matching process See TPMS Sensor Matching Process later in this section One or more TPMS sensors are missing or damaged The malfunction light and the DIC message should go off when...

Page 450: ...til the PRESS V TO RELEARN TIRE POSITIONS message displays The horn sounds twice to signal the receiver is in relearn mode and TIRE LEARNING ACTIVE message displays on the DIC screen If the vehicle do...

Page 451: ...cord or fabric The tire has a bump bulge or split The tire has a puncture cut or other damage that cannot be repaired well because of the size or location of the damage Tire Rotation Tires should be...

Page 452: ...g dual wheels check that the vent holes in the inner and outer wheels on each side are lined up Adjust the front and rear tires to the recommended inflation pressure on the Tire and Loading Informatio...

Page 453: ...vehicle is new or whenever a wheel wheel bolt or wheel nut is replaced check the wheel nut torque after 160 1 600 and 10 000 km 100 1 000 and 6 000 mi of driving For proper torque and wheel nut tight...

Page 454: ...n on when tires should be replaced Vehicle Storage Tires age when stored normally mounted on a parked vehicle Park a vehicle that will be stored for at least a month in a cool dry clean area away from...

Page 455: ...uld mount or dismount the tires WARNING Mixing tires of different sizes brands or types may cause loss of control of the vehicle resulting in a crash or other vehicle damage Use the correct size brand...

Page 456: ...be affected WARNING If different sized wheels are used there may not be an acceptable level of performance and safety if tires not recommended for those wheels are selected This increases the chance...

Page 457: ...and may depart significantly from the norm due to variations in driving habits service practices and differences in road characteristics and climate Traction AA A B C The traction grades from highest...

Page 458: ...alignment and tire balancing will not be necessary on a regular basis However check the alignment if there is unusual tire wear or if the vehicle is pulling to one side or the other If the vehicle vib...

Page 459: ...height vehicle ground clearance and tire or tire chain clearance to the body and chassis Whenever a wheel wheel bolt or wheel nut is replaced on a dual wheel setup check the wheel nut torque after 16...

Page 460: ...s instructions To help avoid damage to the vehicle drive slowly readjust or remove the device if it is contacting the vehicle and do not spin the vehicle s wheels If you do find traction devices that...

Page 461: ...y Gently brake to a stop well off the road if possible WARNING Driving on a flat tire will cause permanent damage to the tire Re inflating a tire after it has been driven on while severely underinflat...

Page 462: ...e vehicles be sure the transfer case is in a drive gear not in N Neutral 4 Turn off the engine and do not restart while the vehicle is raised Continued WARNING Continued 5 Do not allow passengers to r...

Page 463: ...you will need is behind the passenger seat For extended and crew cab models the equipment is on the shelf behind the passenger side second row seat 1 Turn the knob on the jack counterclockwise to lowe...

Page 464: ...e tire lock insert the ignition key turn and pull straight out 2 Assemble the wheel wrench H and the two jack handle extensions I as shown 3 Insert the hoist end open end F of the extension through th...

Page 465: ...ns to remove the flat tire and raise the vehicle A Jack B Wheel Blocks C Jack Handle D Jack Handle Extension E Wheel Wrench The tools you will be using include the jack A the wheel blocks B the jack h...

Page 466: ...pry it out 3 Use the wheel wrench and turn it counterclockwise to loosen the wheel nuts Do not remove the wheel nuts yet Front Position 1500 Models 4 Position the jack under the vehicle as shown If t...

Page 467: ...ire Rear Position 1500 Models 5 If the flat tire is on the rear for 1500 models position the jack under the rear axle about 5 cm 2 in inboard of the shock absorber bracket Rear Position All Other Mode...

Page 468: ...njury and vehicle damage be sure to fit the jack lift head into the proper location before raising the vehicle 6 Turn the wheel wrench clockwise to raise the vehicle Raise the vehicle far enough off t...

Page 469: ...e Lower the jack completely WARNING If wheel studs are damaged they can break If all the studs on a wheel broke the wheel could come off and cause a crash If any stud is damaged because of a loose run...

Page 470: ...the wheel nut tightness of all wheels with a torque wrench after the first 160 km 100 mi and then 1600 km 1 000 mi after that Repeat this service whenever you have a tire removed or serviced See Capac...

Page 471: ...Hoist Shaft Access Hole H Wheel Wrench I Jack Handle Extensions J Spare Tire Lock If Equipped 1 Put the tire on the ground at the rear of the vehicle with the valve stem pointed down and to the rear...

Page 472: ...has one To store the jack and jack tools A Wing Nut Retaining Wheel Blocks B Wheel Blocks C Wing Nut Retaining Tool Kit D Wheel Wrench and Extensions E Tool Bag F Jack Mounting Bracket G Jack H Bolt...

Page 473: ...four wheel drive when a different size spare tire is installed on the vehicle Your vehicle may have a different size spare tire than the road tires originally installed on your vehicle This spare tire...

Page 474: ...icity to burn you If you do not follow these steps exactly some or all of these things can hurt you Notice Ignoring these steps could result in costly damage to the vehicle that would not be covered b...

Page 475: ...sion in P Park or a manual transmission in Neutral before setting the parking brake If you have a four wheel drive vehicle be sure the transfer case is in a drive gear not in Neutral Notice If any acc...

Page 476: ...ing and can injure you Keep hands clothing and tools away from any underhood electric fan WARNING Using an open flame near a battery can cause battery gas to explode People have been hurt doing this a...

Page 477: ...y and maybe other parts too And do not connect the negative cable to the negative terminal on the dead battery because this can cause sparks 5 3L Engine 4 3L 4 8L 6 0L 6 2L and 6 6L Similar 7 Connect...

Page 478: ...uch each other or other metal Jumper Cable Removal A Heavy Unpainted Metal Engine Part or Remote Negative Terminal B Good Battery or Remote Positive and Remote Negative Terminals C Dead Battery or Rem...

Page 479: ...icle behind another vehicle such as a motor home The two most common types of recreational vehicle towing are known as dinghy towing and dolly towing Dinghy towing is towing the vehicle with all four...

Page 480: ...owing procedure to dinghy tow a four wheel drive vehicle 1 Position the vehicle being towed behind the tow vehicle and shift the transmission to P Park 2 Turn the engine off and firmly set the parking...

Page 481: ...the Ground Two Wheel Drive Vehicles Notice If a two wheel drive vehicle is towed with the rear wheels on the ground the transmission could be damaged The repairs would not be covered by the vehicle w...

Page 482: ...Park The driver or others could be injured Make sure the parking brake is firmly set before the transfer case is shifted to N Neutral 5 Use an adequate clamping device designed for towing to ensure th...

Page 483: ...icle to the dolly following the manufacturer s instructions 6 Use an adequate clamping device designed for towing to ensure that the front wheels are locked into the straight position 7 Turn the ignit...

Page 484: ...s it would not be covered by the vehicle s warranty Approved cleaning products can be obtained from your dealer Follow all manufacturer directions regarding correct product usage necessary safety prec...

Page 485: ...enses Use only lukewarm or cold water a soft cloth and a car washing soap to clean exterior lamps and lenses Follow instructions under Washing the Vehicle later in this section Windshield and Wiper Bl...

Page 486: ...wheels through an automatic car wash that uses silicone carbide tire cleaning brushes Damage could occur and the repairs would not be covered by the vehicle warranty Steering Suspension and Chassis C...

Page 487: ...from all interior surfaces or permanent damage may result Your dealer may have products for cleaning the interior Use cleaners specifically designed for the surfaces being cleaned to prevent permanent...

Page 488: ...oved For solid soils remove as much as possible prior to vacuuming To clean 1 Saturate a clean lint free colorfast cloth with water or club soda Microfiber cloth is recommended to prevent lint transfe...

Page 489: ...can permanently change the appearance and feel of leather or soft trim and are not recommended Do not use cleaners that increase gloss especially on the instrument panel Reflected glare can decrease...

Page 490: ...ollowing guidelines for proper floor mat usage The original equipment floor mats were designed for the vehicle If the floor mats need replacing it is recommended that GM certified floor mats be purcha...

Page 491: ...it is sold It is the responsibility of the owner to have all required maintenance performed Your dealer has trained technicians who can perform required maintenance using genuine replacement parts Th...

Page 492: ...mmended Fuel on page 9 68 Refer to the information in the Maintenance Schedule Additional Required Services Normal chart The Additional Required Services Severe are for vehicles that are Mainly driven...

Page 493: ...he vehicle within 5 000 km 3 000 mi since the last service Reset the oil life system when the oil is changed See Engine Oil Life System on page 10 10 Tire Rotation and Required Services Every 12 000 k...

Page 494: ...automatic transmission shift lock control function See Automatic Transmission Shift Lock Control Function Check on page 10 35 Check ignition transmission lock See Ignition Transmission Lock Check on...

Page 495: ...Black plate 5 1 GMC Sierra Owner Manual 2012 CRC 11 15 11 Service and Maintenance 11 5 I n f o r ma t i o nP r o v i d e db y...

Page 496: ...e as needed b Or every four years whichever comes first c Do not directly power wash the transfer case output seals High pressure water can overcome the seals and contaminate the transfer case fluid C...

Page 497: ...Black plate 7 1 GMC Sierra Owner Manual 2012 CRC 11 15 11 Service and Maintenance 11 7 I n f o r ma t i o nP r o v i d e db y...

Page 498: ...not directly power wash the transfer case output seals High pressure water can overcome the seals and contaminate the transfer case fluid Contaminated fluid will decrease the life of the transfer case...

Page 499: ...ntain a battery with full cranking power Trained dealer technicians have the diagnostic equipment to test the battery and ensure that the connections and cables are corrosion free Belts Belts may need...

Page 500: ...ar As part of the multi point inspection trained dealer technicians can visually inspect the shocks and struts for signs of leaking blown seals or damage and can advise when service is needed Tires Ti...

Page 501: ...er wheel alignment Windshield For safety appearance and the best viewing keep the windshield clean and clear Signs of damage include scratches cracks and chips Trained dealer technicians can inspect t...

Page 502: ...to the dexos1 specfication or equivalent of the proper SAE viscosity grade ACDelco dexos1 Synthetic Blend is recommended See Engine Oil on page 10 7 Engine Coolant 50 50 mixture of clean drinkable wat...

Page 503: ...Part No 89021671 in Canada 89021672 Front Axle 1500 2500 HD and 3500 HD Series SAE 75W 90 Synthetic Axle Lubricant GM Part No 89021677 in Canada 89021678 Rear Axle SAE 75W 90 Synthetic Axle Lubricant...

Page 504: ...bricant Superlube GM Part No 12346241 in Canada 10953474 Tailgate Handle Pivot Points Hinges Latch Bolt and Linkage Multi Purpose Lubricant Superlube GM Part No 12346241 in Canada 10953474 Weatherstri...

Page 505: ...sel supplement for more information Part GM Part Number ACDelco Part Number Engine Air Cleaner Filter Standard Filter 15908916 A3086C High Capacity Filter 15908915 A3085C Oil Filter 4 3L V6 25010792 P...

Page 506: ...ance Records After the scheduled services are performed record the date odometer reading who performed the service and the type of services performed in the boxes provided Retain all maintenance recei...

Page 507: ...Black plate 17 1 GMC Sierra Owner Manual 2012 CRC 11 15 11 Service and Maintenance 11 17 Date Odometer Reading Serviced By Services Performed I n f o r ma t i o nP r o v i d e db y...

Page 508: ...Black plate 18 1 GMC Sierra Owner Manual 2012 CRC 11 15 11 11 18 Service and Maintenance Date Odometer Reading Serviced By Services Performed I n f o r ma t i o nP r o v i d e db y...

Page 509: ...side The VIN also appears on the Vehicle Certification and Service Parts labels and certificates of title and registration Engine Identification The eighth character in the VIN is the engine code This...

Page 510: ...the Duramax diesel supplement for more information Application Capacities Metric English Air Conditioning Refrigerant R134a For the air conditioning system refrigerant charge amount see the refrigera...

Page 511: ...1500 Series Standard and Short Box 98 4 L 26 0 gal 1500 Series Long Box 128 7 L 34 0 gal 2500 Series and 3500 Series Standard Box 136 3 L 36 0 gal 2500 Series and 3500 Series Long Box 136 3 L 36 0 ga...

Page 512: ...qt 6 Speed Transmission 6L80 E 5 7 L 6 0 qt 6 Speed Transmission 6L90 E 6 0 L 6 3 qt 6 Speed Transmission Allison 7 0 L 7 4 qt Transmission Fluid Manual Drain and Refill 1500 Series 4 4 L 4 6 qt 3500...

Page 513: ...40 in 5 3L V8 FlexFuel with Active Fuel Management Iron Block LMG 0 1 02 mm 0 040 in 5 3L V8 FlexFuel with Active Fuel Management Aluminum Block LC9 7 1 02 mm 0 040 in 6 0L V8 FlexFuel with Active Fue...

Page 514: ...echnical Data Engine Drive Belt Routing V6 Engines V8 Engines If the vehicle has a diesel engine see the Duramax diesel supplement for more information If the vehicle is a hybrid see the hybrid supple...

Page 515: ...e Canadian Government 13 18 Reporting Safety Defects to General Motors 13 18 Vehicle Data Recording and Privacy Vehicle Data Recording and Privacy 13 19 Event Data Recorders 13 19 OnStar 13 20 Navigat...

Page 516: ...main unsatisfied after following the procedure outlined in Steps One and Two you can file with the Better Business Bureau BBB Auto Line Program to enforce your rights The BBB Auto Line Program is an o...

Page 517: ...your complaint to the final decision should be completed in approximately 70 days We believe our impartial program offers advantages over courts in most jurisdictions because it is informal quick and...

Page 518: ...or your dealership owner to ask for their help If they are not able to resolve your case ask them to contact the right people at General Motors for support if needed STEP THREE If your case is not re...

Page 519: ...ands General Motors de Mexico S de R L de C V Customer Assistance Center Av Ejercito Nacional 843 Col Granada C P 11520 Mexico D F 01 800 466 0801 Long Distance 011 52 53 29 0801 Customer Assistance O...

Page 520: ...vehicle all in one convenient place Digital owner manual warranty information and more Storage for online service and maintenance records GMC dealer locator for service nationwide Exclusive privilege...

Page 521: ...s of Canada also has a Mobility Program Call 1 800 GM DRIVE 463 7483 for details TTY users call 1 800 263 3830 Roadside Assistance Program U S and Canada For U S purchased vehicles call 1 888 881 3302...

Page 522: ...a crash and cannot be driven Assistance is also given when the vehicle is stuck in the sand mud or snow Flat Tire Change Service to change a flat tire with the spare tire The spare tire if equipped mu...

Page 523: ...ipt to Roadside Assistance Mechanical failures may be covered however any cost for parts and labor for repairs not covered by the warranty are the owner responsibility Roadside Assistance Program Mexi...

Page 524: ...de service When the vehicle is not accessible to be towed all maneuvers required to access it will be at the owner s expense If the vehicle is in another city outside of your residence Roadside Assist...

Page 525: ...vided Complimentary Transportation for Vehicle Pick Up Transportation to pick up your vehicle after repairs are complete Once the dealer has reported that the vehicle has been repaired Roadside Assist...

Page 526: ...are only incurred in situations that exceed the limits of the program some of which are listed previously in this section To contact Roadside Assistance by phone use the following numbers Mexico 01 80...

Page 527: ...Dealers may provide shuttle service to get you to your destination with minimal interruption of your daily schedule This includes one way or round trip shuttle service within reasonable time and dista...

Page 528: ...med collision repairs diminish the vehicle resale value and safety performance can be compromised in subsequent collisions Collision Parts Genuine GM Collision parts are new parts made with the same m...

Page 529: ...rts When purchasing insurance we recommend that you ensure that the vehicle will be repaired with GM original equipment collision parts If such insurance coverage is not available from your current in...

Page 530: ...e with the repair Depending on your policy limits your insurance company may initially value the repair using aftermarket parts Discuss this with the repair professional and insist on Genuine GM parts...

Page 531: ...stern Time For Credit Card Orders Only VISA MasterCard Discover visit Helm Inc at www helminc com Or write to Helm Incorporated Attention Customer Service 47911 Halyard Drive Plymouth MI 48170 Prices...

Page 532: ...in Canada and you believe that the vehicle has a safety defect notify Transport Canada immediately and notify General Motors of Canada Limited Call Transport Canada at 1 800 333 0510 or write to Tran...

Page 533: ...w a vehicle s systems performed The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time typically 30 seconds or less The EDR in this vehicle is des...

Page 534: ...m may result in the storage of destinations addresses telephone numbers and other trip information Refer to the navigation manual for information on stored data and for deletion instructions Radio Fre...

Page 535: ...If the status light is Solid Green System is ready Flashing Green On a call Red Indicates a problem Push Q or call 1 888 4 ONSTAR 1 888 466 7827 to speak to an Advisor Push X to Make a call end a call...

Page 536: ...uations Security OnStar provides services like Stolen Vehicle Assistance Remote Ignition Block and Roadside Assistance if the vehicle is equipped with these services OnStar can unlock the vehicle door...

Page 537: ...dbye Exits voice commands Get My Destination 1 Push X System responds OnStar ready then a tone 2 Say Get my destination System responds with miles to the destination then responds with OnStar ready th...

Page 538: ...responds Please say the number you would like to store 3 Say the entire number without pausing System responds Please say the name tag 4 Pick a name tag System responds About to store name tag Does th...

Page 539: ...to an Advisor as soon as possible after acquiring the vehicle The Advisor will update vehicle records and will explain the OnStar service offers and options available How OnStar Service Works Automat...

Page 540: ...nada Standards RSS GEN 210 220 310 Services for People with Disabilities Advisors provide services to help subscribers with physical disabilities and medical conditions Push Q for help with Locating a...

Page 541: ...ate to call OnStar However OnStar could have difficulty identifying the exact location In emergency situations OnStar can use the last stored GPS location to send to emergency responders A temporary l...

Page 542: ...equipment may interfere with the operation of the OnStar system and cause it to not operate Privacy The complete OnStar Privacy Statement may be found at www onstar com Privacy sensitive users of wir...

Page 543: ...nflate 3 25 Where Are the Airbags 3 23 Airbags Adding Equipment to the Vehicle 3 37 Light On Off 5 19 On Off Light 5 19 On Off Switch 3 29 Passenger Status Indicator 5 21 Readiness Light 5 18 Servicin...

Page 544: ...9 54 System Messages 5 40 Braking 9 4 Break In New Vehicle 9 25 Bulb Replacement 10 43 Center High Mounted Stoplamp CHMSL and Cargo Lamp 10 42 Fog Lamps 6 6 Halogen Bulbs 10 39 Headlamp Aiming 10 37 H...

Page 545: ...58 Systems 3 44 Cigarette Lighter 5 10 Circuit Breakers 10 44 Cleaning Exterior Care 10 98 Interior Care 10 101 Climate Control Systems 8 1 8 4 Air Conditioning 8 1 8 4 Dual Automatic 8 5 Heating 8 1...

Page 546: ...nomy 1 36 Highway Hypnosis 9 12 Hill and Mountain Roads 9 12 If the Vehicle is Stuck 9 15 Loss of Control 9 5 Off Road 9 6 Off Road Recovery 9 5 Vehicle Load Limits 9 16 Wet Roads 9 11 Winter 9 13 Dua...

Page 547: ...ast Idle System 9 29 Features Memory 1 14 Filter Engine Air Cleaner 10 17 Flash to Pass 6 3 Flashers Hazard Warning 6 5 Flat Tire 10 75 Changing 10 76 Floor Mats 10 104 Fluid Automatic Transmission 10...

Page 548: ...edometer 5 13 Tachometer 5 13 Trip Odometer 5 13 Voltmeter 5 16 Warning Lights and Indicators 5 11 General Information Service and Maintenance 11 1 Towing 9 74 Vehicle Care 10 2 Glass Replacement 10 3...

Page 549: ...torage Area 4 1 Introduction iii J Jump Starting 10 88 K Key and Lock Messages 5 43 Keyless Entry Remote RKE System 2 3 Keys 2 2 L Labeling Tire Sidewall 10 52 Lamps Auxiliary Roof Mounted Lamp 6 6 Ca...

Page 550: ...or 2 8 Safety 2 9 Loss of Control 9 5 Low Fuel Warning Light 5 28 Lower Anchors and Tethers for Children LATCH System 3 47 Lumbar Adjustment 3 4 Front Seats 3 4 M Maintenance Records 11 16 Maintenance...

Page 551: ...9 6 Driving 9 6 Recovery 9 5 Oil Engine 10 7 Engine Oil Life System 10 10 Engine Oil Pressure Gauge 5 15 Messages 5 42 Pressure Light 5 28 Older Children Restraints 3 39 Online Owner Center 13 6 OnSt...

Page 552: ...ty Belts 3 19 Privacy Radio Frequency Identification RFID 13 20 Program Courtesy Transportation 13 13 Proposition 65 Warning California 10 3 R Radio Frequency Identification RFID 13 20 Statement 13 20...

Page 553: ...d 9 34 S Safety Belts 3 12 Care 3 20 Extender 3 20 How to Wear Safety Belts Properly 3 13 Lap Belt 3 19 Lap Shoulder Belt 3 14 Reminders 5 17 Replacing after a Crash 3 21 Use During Pregnancy 3 19 Saf...

Page 554: ...45 Steering 9 4 Fluid Power 10 25 Wheel Adjustment 5 2 Wheel Controls 5 2 Stoplamps and Back up Lamps Bulb Replacement 10 41 Storage Areas Center Console 4 2 Glove Box 4 1 Instrument Panel 4 1 Stuck V...

Page 555: ...Traction Control System TCS StabiliTrak Light 5 27 Trailer Sway Control TSC 9 105 Tow Mirrors 2 15 Towing 9 78 Transfer Case 9 40 Transmission Automatic 9 35 Fluid Automatic 10 11 10 14 Messages 5 46...

Page 556: ...d Indicators 5 11 Warnings iv Cautions and Danger iv Hazard Flashers 6 5 Washer Fluid 10 26 Messages 5 48 Wheels Alignment and Tire Balance 10 72 Different Size 10 70 Replacement 10 72 When It Is Time...

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